April 9 - Ontario Power Generation

VOLUME 15 ISSUE 1 APRIL 9 2013
News
“A Technology to Stand the Test of Time”
Dignitaries Converge on Niagara for Tunnel’s Official Opening
energy produced by this technological marvel is greater
than that used per year by cities the size of Kingston or
Niagara Falls.
As Chairman Jake Epp put it, the Tunnel “has claimed
the attention of the entire world” and is “a fitting
representative of Canada’s, Ontario’s – and OPG’s – great
legacy of electricity development and operation.” Epp
also pointed out how the Tunnel was only one of many
hydro development projects undertaken by OPG as
part of its mandate to expand Ontario’s hydroelectric
supply.
Kevin Dyck and his Grade 2-3 students from Port Weller Public School perform their special Niagara Tunnel song
in honour of the Tunnel’s grand opening.
It was an event of historical importance, and everyone special song by 2nd and 3rd graders of the Port Weller
knew it.
Public School.
On March 21, government leaders, media and OPG Citing how societies around the world are renewing their
officials – including Ontario Energy Minister Bob Chiarelli, energy infrastructures with durable and cleaner alternatives,
Environment Minister Jim Bradley, Chairman Jake Epp and Tom Mitchell declared that the Tunnel “puts Ontario and
President Tom Mitchell – gathered at OPG’s historic Beck Canada squarely in the forefront of this movement.” The
generating complex.
Tunnel, he said, “will operate for the next one hundred
They were there to mark the official opening of the Niagara
years and more…while enabling more clean, renewable
Tunnel, which had been recently placed in service – nine power to be produced for Ontario.”
months ahead of its revised schedule and $100 million Serving the Beck generating complex, the Tunnel carries
under its revised budget.
millions of litres of water more than 10 kilometres at a
The day’s events included tours, speeches and even a speed of 500 cubic metres a second. The average annual
Minister Chiarelli was equally enthusiastic. Calling the
Tunnel “a significant construction and engineering milestone,”
he praised OPG and its partners for their
accomplishment in completing “this massive undertaking.”
He noted it was a source of pride not only as an
engineering feat but as “a practical solution for meeting
Ontario’s energy needs through clean sources.”
Additional speakers included Niagara Falls Mayor Jim
Diodati and local MPP Kim Craitor – both of whom paid
tribute to the Tunnel’s great achievement.
The entire day brought a fitting end to the construction
and commissioning phase of the Tunnel’s history, while
simultaneously ushering in a whole new phase for the
Tunnel’s existence – the start of a long and productive
life as a critical and durable part of Ontario’s energy
infrastructure.
Praising the Tunnel as “a technology that will stand the test
of time,” Tom Mitchell called it “a proud day for Ontario.”
Indeed it was.
Year-End 2012 Financials
OPG reported 2012 net income of $367 million compared to
$338 million in 2011.
The increase was primarily the result of higher earnings from the Nuclear
Funds and a reduction in OM&A expenses, mainly offset by a decrease in
revenues as a result of lower electricity market prices and an increase in
income tax expense.
President and CEO Tom Mitchell attributed the business transformation
initiative cost reductions as a major contributor to the company’s 2012
financial performance. In addition to operating with fewer people and implementing
process efficiencies, “OPG had a solid year in areas of safety, environmental
stewardship, operations, and new projects.” Continued on page 4
Bill Coley and Gerry Phillips
join OPG Board
Chairman Jake Epp announced two
new additions in February to the
OPG Board of Directors, bringing the
Board’s total membership to thirteen.
In making the announcement, Epp noted
that the two new directors – Bill Coley and
Gerry Phillips – represent “major additions
to the Board’s expertise.”
Continued on page 2
Bill Coley
Gerry Phillips
Publication Mail Agreement #40062445
Return Undeliverable Canadian
Address to:
Pensioner Services
700 University Ave H19
Toronto ON M5G 1X6
page two
Nuclear industry needs
to keep pace
page three
Matabitchuan GS
refurbishment completed
page four
Dedicated volunteer makes
a difference

Nuclear industry needs to keep pace with
public expectations, Mitchell tells CNA
OPG President and CEO addresses the Canadian Nuclear Association’s annual
conference in Ottawa on March 1.
In a speech to the Canadian Nuclear Association’s annual
conference and trade show in Ottawa, Tom Mitchell
argued that public expectations about technology constantly
change and that the nuclear industry must keep pace.
To illustrate, Mitchell cited the recent grounding of the
entire Boeing Dreamliner fleet due to problems with
the plane’s batteries, even though the plane had never
been involved in a disaster. Mitchell said he doubted this
action would have been taken 30 or 40 years ago. “But
people’s expectations change. Standards become more
demanding. And industry and technology have to adjust.”
The same phenomenon is at work
in other industries, said Mitchell,
including the nuclear industry.
“Remember ‘Atoms for Peace’
and nuclear power being ‘too
cheap to meter.’ In the early days
of our industry,” he observed,
“almost everyone was caught
up in the promise of this new
technology. But the honeymoon
didn’t last. It rarely does with
technology – any technology.”
Events like Three Mile
Island, Chernobyl and
most recently Fukushima,
Mitchell said, have made
the public much more
demanding of the nuclear industry. “What was
once acceptable [has] become unpopular and even
intolerable.” The way to address this situation,
Mitchell argued, is to earn people’s trust. “This is
where the nuclear industry does a good job. We
are a mature industry with a mature technology.
We have had experience adjusting to changing
expectations.”
Citing the impact of previous nuclear events,
Mitchell said this made the industry more flexible
and able to adjust to change quickly. This includes the many
technology and procedure changes implemented after
Fukushima, which made the industry look at the impact of
external factors more closely.
To maintain public trust going forward, Mitchell offered the
following advice:
• keep listening to our publics;
• keep being aware of their concerns;
• stay flexible and prepared;
• be humble and continue to acknowledge our flaws.
Above all, he said, “Be ready to act, adapt and change.”
A copy of Mitchell’s remarks can be found on OPG.com and
on the OPG intranet. A video is available on YouTube.
OPG’s Scott Berry (left) and Kevin Orr (centre) and CNA participant
Jose Freire-Canosa discuss OPG’s proposed Deep Geologic
Repository for the safe storage of low and intermediate waste.
New Subsidiary of OPG
Formed in May 2012 by OPG employees who are
experts in their field, Canadian Nuclear Partners
(CNP) operates as an OPG subsidiary company.
As a company, OPG is always looking at new
initiatives to expand income and capitalize on
emerging revenue opportunities. What is unique
about CNP is its ability to transcend provincial
boundaries to provide operating expertise at an
international level. CNP’s mandate is to provide
strategic direction, review, and guidance when
called upon by others in the nuclear industry.
CNP’s inaugural assignment was to provide technical
support and oversight for the successful return
to service of the Point Lepreau nuclear station in
New Brunswick.
Under the leadership of Deputy Chief Nuclear Officer, Pierre Tremblay, the
introduction of CNP allows OPG to take a more strategic approach toward
strengthening the broader nuclear industry.
Continued from page 1
Bill Coley and Gerry Phillips join OPG Board
”And they will help advance OPG’s business priorities, including securing our position as
Ontario’s low-cost generator of choice,” said Epp.
Bill Coley brings extensive energy and nuclear expertise to the Board. Prior to his
appointment, he served as Chief Executive of British Energy from 2005 to 2009, when he
retired following the successful combination of British Energy and EDF Energy. Prior to
this, Coley was with Duke Power for 37 years where he held various officer-level positions,
including serving as President from 1997 until his retirement in 2003. Most recently, Coley
served on the WANO Post-Fukushima Commission, chaired by Tom Mitchell.
Gerry Phillips brings to the Board strong expertise as a management executive with a
successful business career. This is in addition to his valuable political experience. He was
MPP for the east Toronto riding of Scarborough-Agincourt from 1987 to 2011 and served
in six cabinet portfolios, including twice as Minister of Energy. Before entering public life,
Phillips studied at the University of Western Ontario’s School of Business and worked in
the marketing department of Procter and Gamble. In 1970, he joined the consulting firm
of Canadian Marketing Associates and became President in 1977. He later founded two
successful spin-off companies – the Sales Development Group in 1979 and the Retail Resource
Group in 1982. By 1987, he was Chair of all three companies, with a combined
workforce of approximately 300.
Bill Coley and Gerry Phillips join another recently appointed director, Roberta Jamieson,
who was named to the Board in June 2012.
Data
Diet
Weigh-In
Are you ready? How do you
measure up? April 1 marks
OPG’s first Data Diet weigh-in.
All employee email accounts
and G-drives must each be less
than 5 gigabytes in total size.
As of March 22, the latest results show 75 per cent of employees are
compliant with their G-drive quota and 53 per cent are compliant with
their email quota, based on the final target which will come into effect on
July 1, 2013. This is an excellent start, but we still have a long way to go.
The challenge to trim down is about more than
reducing our EGQ (Email and G-drive Quotient);
it is about becoming more effective in the way we
manage electronic information and use storage
space on OPG information management systems.
OPG’s storage use has been growing at an unsustainable
rate of more than 15 per cent
per year because many of us hang on to files
and emails we no longer need, “just in case.”
The cost to support this practice conflicts with our goal to be
Ontario’s low-cost electricity producer. Storing old files that could
be records in email and G-drives instead of an Approved
Information Management System also poses an information risk to
the company.
Once quotas are activated, employees over quota
will be unable to send emails or save files to their
G-drive.
If you have not yet begun your data diet, the best
time to start is now. Visit the Data Diet site on the
intranet to find out how to start and who to contact
for help.
PAGE 2 APRIL 9 2013

Matabitchuan GS refurbishment completed
Matabitchuan GS, a 10 MW facility located near North Cobalt in northeastern
Ontario, is back in service after the on time, on budget completion of a
$24 million dollar project. The project employed 141 workers from northeastern
Ontario and an additional 18 from outside the region.
“I’m thrilled that OPG completed this $24 million
project safely, on time and on budget,” said
Frank Chiarotto, OPG’s Senior Vice President of
Hydro-Thermal Operations. “Investing in a 100
year old asset ensures that Ontario will continue
to receive the benefits of this source of clean,
reliable hydroelectric power.”
The project consisted of replacing two original
steel penstocks with one partially buried penstock
measuring 1.5 metres in diameter and 380
metres in length. Extensive work was also done
to the concrete structure where water enters
the penstock, including the installation of a new
headgate to control water flow into the station.
OPG’s contractor, Barclay Construction, began
work in March 2012 and completed construction
in December.
Barclay Construction positions a section of
penstock at Matabitchuan GS. The 380 metre
long penstock was replaced at the century-old
station on time and on budget.
CNSC issues EA Decision for
Darlington Refurbishment
enables OPG to move ahead with a number of activities in
support of Darlington refurbishment.
“I am pleased to say the Commission has agreed with our
conclusions that the Darlington Refurbishment project
would not result in any significant adverse environmental
effects, given available mitigation,” said Chief Nuclear
Officer Wayne Robbins in a message to all employees.
Day of Mourning
reflecting on the past
to build a safer future
Remember co-workers, friends and family who
have lost their lives on the job.
Work for a safer future.
April 26, 2013
11 am
Ontario Power Generation,
Power Workers’ Union, Society
of Energy Professionals and
Construction Trade Unions
ask you to observe a minute
of silence for workers killed or
injured on the job.
Day of Mourning
Together with our unions, OPG will commemorate the Day
“Many years of thorough studies and preparation went
into producing an extremely thorough Environmental
Darlington Station
Impact Statement,” added Robbins. “That hard work is
The Canadian Nuclear Safety Commission has released its
being recognized and puts us one step closer to achieving
decision on the Environmental Assessment for Refurbishment
and Continued Operation of the Darlington Nuclear Congratulations to everyone for making this a success for
our goal – refurbishing Darlington.”
Generating Station. This decision, issued on March 14, OPG.
PowerWithin Achievement Awards
This year’s PowerWithin Achievement Awards will recognize
employees whose outstanding contributions in
2012 found business solutions to improve OPG’s operational
performance, reduce costs and generate revenue,
improve processes, enhance our reputation, or inspire
others through leadership.
A total of 92 PowerWithin Achievement Award nominations
were received this year, recognizing 419 employees
butions they’ve made that places them among OPG’s top
performers.
Review Committees have assessed the nominations and
selected winners who went above and beyond to advance
OPG’s success and reputation while demonstrating
one or more of our values and behaviours. The winners
have been announced and will be recognized at a
celebratory
in 10 different categories. Each nominee will event at
receive a PowerWithin Achievement Award nomination
certificate. It is an honour to be nominated for an award
head office
on May 9.
and each nominee ought to feel proud of the contri-
Sharing our great results
of Mourning on Friday, Apr. 26, 2013. The Day of Mourning
reminds us of the importance of workplace safety. It is also
a day to remember those individuals who have been killed
or injured on the job and to renew our ongoing commitment
to safety. Employees can participate through Day of
Mourning safety meetings, attendance at a commemorative
ceremony at their site, and by wearing a black lapel
ribbon on the day as a sign of our commitment to preventing
future safety incidents and injuries. To find out more,
visit the Day of Mourning web page on the OPG intranet.
OPG’s many hydro-thermal initiatives
were recently the subject of a
speech delivered by Hydro-Thermal
Operations Senior Vice President
Frank Chiarotto to the Durham
Strategic Energy Alliance (DSEA) in Ajax.
Members of the DSEA, a Durham Region non-profit
organization working for the advancement of energy initiatives,
were given an overview of OPG’s hydro-thermal
generation development activities including the Niagara
Tunnel and the Atikokan Biomass Conversion project.
Chiarotto also touched on the redevelopment of OPG’s
project management capacity and the importance of
project benchmarking across the entire organization.
“Our nuclear plants and projects are helping to make
Durham an energy leader – a goal the DSEA is very much
committed to,” said Chiarotto. “Likewise, our hydro-thermal
operations and projects are helping to make energy an
important economic driver in other parts of Ontario –
especially in the north. What’s more, many of the learnings
we acquire in hydro-thermal can be applied to our nuclear
operations and vice versa. Ontario, as a whole, profits.”
A copy of Chiarotto’s remarks can be found on OPG.com.
PAGE 3 APRIL 9 2013

Continued from page 1
Year-End 2012 FINANCIALS
ELECTRICITY
SOLD
Total electricity generated in 2012 was 83.7 TWh, compared to 84.7 TWh in 2011. The
1.0 TWh decrease was primarily due to lower hydroelectric generation resulting from
below normal water levels in the lower Great Lakes, and Northeastern and Eastern Ontario
watersheds. This was partially offset by higher nuclear generation resulting from fewer outage
2011
84.7 8 TWh
2012
83.7 TWh
2011
$4,210 M
2012
$3,977 M
2011
$338 M
2012
$367 M
days at Pickering; higher thermal generation resulting from increased demand during
the summer; and the coal inventory management strategy in preparation for station closures.
ELECTRICITY TY SOLD
GROSS MARGIN
M
N
NET
TINCOM
INCOME
On March 7, 2013, the Minister of Energy issued a directive for the advance shutdown of the
remaining coal-fired units at Lambton and Nanticoke by Dec. 31, 2013. OPG plans to place
these units in reserve status for potential conversion to natural gas and/or biomass in the future.
For detailed results, go to: www.opg.com
NUCLAER
CAPABILITY
In September 2012, OPG filed an application with the Ontario Energy Board requesting
approval to recover balances in the authorized regulatory variance and deferral accounts as
at Dec. 31, 2012. On March 26, the OEB approved a settlement agreement that was reached
with the intervenors.
2011
85.1%
86.1%
2012
NUCLEAR
CAPABILITY
90.9%
91.2%
2011
2012
HYDROELECTRIC
R
ECTRIC
C
AVAILABILITY
94.7%
97.5%
2011 2012
THERMAL L START
GUARANTEE
Dedicated
industry
volunteer makes
a difference
Keith Brown is a Pickering Nuclear Shift Supervisor in Training.
In addition to his “day job,” he is also President of the Institute
NET
INCOME
of Electrical and Electronics Engineers, Inc. (IEEE) Canada. The
IEEE is “the world’s largest professional association dedicated
to advancing technological innovation and excellence for the
benefit of humanity.”
Brown’s ability to perform two very important roles is reflected in his resume,
which is very impressive with a long list of accomplishments and degrees.
He has been an IEEE member for over 14 years, volunteer for 10, Area Chair,
VP, and now President. In this latest role, Brown chairs the IEEE Canada board
of directors and two committees, sits on many major committees and organizational
units, and attends events and meetings. Brown’s term in office consists
of two years as President Elect (2010-11), two years as President (2012-13), and
two years as past President (2014-15) of IEEE Canada.
All this will likely require over 500 hours of Brown’s time, necessitating the use of vacation
or banked time to meet these obligations. “Both personally and professionally, I find my
volunteer role very rewarding and developmental,” says Brown.
OPG prides itself on its people, and people like Keith Brown are the foundation of our
success.
In Memoriam
We regretfully acknowledge the passing of
the following employees and/or pensioners:
ALBOVIAS, ARMANDO, 66, on Oct. 7, 2012, retired Sept. 1, 2001;
Engineering Technologist III, Head Office
ABELA, FRANK, 60, on Dec. 10, 2012, Civil Maintainer I Journeyperson,
Bruce Nuclear
AZAVEDO, PETER, 76, on Jan. 6, 2013, retired Apr. 1, 2002; Project
Technician II - Mechanical, Pickering Nuclear
BANFAI, STEPHEN, 96, on Jan. 8, 2013, retired Mar. 1, 1982; Welder,
Pickering Nuclear
BARNHART, JOHN, 63, on Dec. 12, 2012; Shift Maintainer I
Mechanical, Lakeview GS
BAYLEY, JOHN, 65, on Jan. 17, 2013, retired June 1, 2001; Senior
Planning Technician, Bruce Nuclear
BILLINGER, C.E., 87, on Dec. 1, 2012, retired May 1, 1983; Water
Recording Attendant, Niagara River Control Office
BLANCHETTE, ISIDORE, 96, on Dec. 19, 2012, retired Apr. 1, 1981;
Handyperson, Otto Holden GS
BROWN, RONALD, 77, on Nov. 30, 2012, retired Mar. 1, 1993;
Assistant Financial Services Administrator, Head Office
BYERS, DONALD, 75, on Jan. 21, 2013, retired June 1, 2001; Civil
Maintainer II Journeyperson, Bruce Nuclear
CHENIER, HENRY, 89, on Jan. 1, 2013, retired Aug. 1, 1987;
Handyperson, Timmins Area Office
CHURCH, MERRILL, 84, on Dec. 5, 2012, retired Oct. 1, 1983; Rigger
Journeyperson, Bruce Nuclear
CLOSE, JOHN, 84, on Dec. 1, 2012, retired July 1, 1993; Programmer,
Head Office
CRAIG, FLOYD, 63, on Jan. 27, 2013, retired Apr. 1, 2012;
Supervising Nuclear Operator, Darlington Nuclear
DALTON, FRANK, 83, on Dec. 4, 2012, retired Dec. 1, 1992;
Concrete Inspector, Kipling Complex
DUTCHISON, GEORGE, 91, on Dec. 25, 2012, retired Sept. 1, 1983;
Security Guard, Nanticoke GS
FAUL, DAVID, 61, on Dec. 9, 2012, retired Mar. 26, 2009; Radiation
Protection Technician, Pickering Nuclear
FEATHERSTONE, R.D., 60, on Nov. 19, 2012; Civil Maintainer I
Journeyperson, Darlington Nuclear
FRAZER, JOHN, 91, on Nov. 21, 2012, retired Sept. 1, 1983; Power
Maintenance Electrician A Journeyperson, Sir Adam Beck GS #1
GILCHRIST, JAMES, 78, on Dec. 7, 2012, retired Mar. 1, 1993;
Assistant Mechanic Journeyperson, Chats Falls GS
GRAHAM, HUGH, 87, on Nov. 28, 2012, retired Sept. 1, 1983;
Equipment and Materials Technician, Head Office
GRANT, MARJORIE, 102, on Dec. 24, 2012, retired May 1, 1970;
Chief Clerk
HOLT, ALEX F., 68, on Jan. 26, 2013, retired July 1, 2001;
Authorized Nuclear Operator, Pickering Nuclear
HYATT, MARY E., 75, on Nov. 19, 2012, retired Nov. 1, 1993; Guide,
Darlington Nuclear
KENNEDY, JUNE P., 82, on Jan. 13, 2013, retired July 1, 1983;
Project Technical Clerk, Head Office
KEW, VERNON G., 89, on Jan. 30, 2013, retired Feb. 1, 1989;
Nuclear Security Guard, Darlington Nuclear
KNIGHT, JOHN D., 88, on Feb. 22, 2013, retired Aug. 1, 1989;
Intermediate Draftsperson, Head Office
LEE, MURRAY, 74, on Feb. 23, 2013, retired Apr. 1, 2002; Civil
Maintainer II Journeyperson, Bruce Nuclear
MALOUIN, ERNEST, 92, on Feb. 5, 2013, retired May 1, 1981;
Level I Operator, Sir Adam Beck GS #2
MARTONE, FRANK, 86, on Feb. 3, 2013, retired Jan. 1, 1992;
Assistant Mechanic Journeyperson, Sir Adam Beck GS #1
MIGHT, WILLIAM, 84, on Dec. 11, 2012, retired May 1, 1986;
Manager - Administration, 610 University Ave
NEWSTEAD, JOHN, 88, on Jan. 23, 2013, retired Feb. 1, 1986;
Supervising Concrete Inspector
PARKER, GORDON F., 92, on Jan. 11, 2013, retired Sept. 1, 1983;
Shift Superintendent B, J. Clark Keith GS
PETERS, VINCENT CHARLES, 94, on Dec. 25, 2012, retired June 1,
1980; Power Maintenance Electrician, Decew Falls GS
POTTS, GAIL S., 75, on Nov. 11, 2012, retired July 1, 1993; Senior
Production Agent, 60 Murray Street
SMITH, RONALD WILLIAM, 93, on Feb. 9, 2013, retired July 1, 1983;
Technical Superintendent, Atrium on Bay
SMITH, WILLIAM LAWRENCE, 87, on Jan. 29, 2013, retired Sept. 1,
1990; Mechanical Maintainer Journeyperson, Bruce Nuclear
SNELGROVE, KATHY, 59, on Jan. 1, 2013; Coal Plant Operator,
Lambton GS
SNOWDON, ALBERT EDWARD, 83, on Dec. 12, 2012, retired
Apr. 1, 1986; Corporate Accounting Systems Administrator, Head
Office
SPENCER, ALTON M., 70, on Dec. 28, 2012, retired Nov. 1, 1993;
Senior Construction Technician, Nanticoke GS
STORCK, MANFRED, 81, on Jan. 17, 2012, retired Jan. 1, 1992;
Stockkeeper - Level 3 Supervisor, Pickering Nuclear
SUGGITT, JOHN WILSON, 91, on Dec. 26, 2012, retired Sept. 1,
1983; Supervising Chemist - Organic, Kipling Complex
THOMAS, MURRAY, 68, on Jan. 1, 2013, retired Mar. 1, 2001; Shift
Handyperson, Lennox GS
WATTS, BERNICE A., 91, on Nov. 7, 2012, retired Aug. 1, 1973;
Supervisor - Min & App
WILLIAMS, MARY E., 94, on Jan. 7, 2013, retired May 1, 1978;
Personnel and Budget Clerk, Head Office
WILSON, KENNETH BRUCE, 82, on Nov. 24, 2012, retired Oct. 1,
1990; Section Head - Communications, Head Office
WOLKOWSKI, VICTOR, 83, on Feb. 21, 2013, retired June 1, 1986;
Truck Driver Class 3, Kipling Complex
WONG, DANIEL MIN-CHUN, 79, on Nov. 29, 2012, retired
Mar. 1, 1993; Supervisor - Information Systems Development,
Head Office
News
Olwen Gover, Nuclear (905) 623-6670, ext 3010
VOLUME 15 ISSUE 1 GOT A STORY IDEA? CONTACT US.
Editorial Board
Monica Zeller, Managing Editor (416) 592-3871
Ted DeWelles, Executive Editor (416) 592-6070
Kathi Austerberry, Corporate Relations &
Communications (416) 592-2685
Anna Francinelli, Commercial Operations &
Environment (416) 592-8974
Olwen Gover, Nuclear (905) 623-6670, ext 3010
Todd Hall, Sustainable Development (416) 592-1708
Matt MacTavish, Corporate Relations &
Communications (416) 592-4127
Richard Schwass, Hydro-Thermal (416) 592-2679
Lisa Shields, Design Manager (416) 592-3151
Daisy Wu, Finance (416) 592-3531
Mailing Address: Ontario Power Generation
700 University Avenue, H19
Toronto, ON M5G 1X6
Fax: (416) 592-8788
E-mail: powernews@opg.com
OPG Pensioner Services
Mailing Address: Pensioner Services
700 University Avenue, H19 Toronto, ON M5G 1X6
Telephone: (416) 592-7300 or 1(877) 550-3888
Fax: (416) 592-1540
E-mail: pensionerservices@opg.com
Website: https://pensioners.opg.com
OPG Website: www.opg.com
Also available on internal & pensioner websites.
Design, Print and Distribution
OPG Office Services
PAGE 4 APRIL 9 2013
Printed with Vegetable Inks
©Ontario Power Generation Inc., April 2013