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Pano System in Healthcare - Pano Logic

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PANO SYSTEM IN HEALTHCARE<br />

Figure 1:<br />

Virtualized desktops work<br />

by connect<strong>in</strong>g virtual<br />

mach<strong>in</strong>es runn<strong>in</strong>g on a<br />

server-based hypervisor<br />

to endpo<strong>in</strong>t devices.<br />

Virtual desktops provides IT organizations and users with access to a virtualized<br />

W<strong>in</strong>dows operat<strong>in</strong>g system desktop, along with whatever applications and data are<br />

needed, runn<strong>in</strong>g on centralized servers <strong>in</strong> a data center. These servers use<br />

specialized software called hypervisors to create a “virtual mach<strong>in</strong>e” (VM) that<br />

simulates roughly the same capabilities as physical desktop computers. These<br />

desktop virtual mach<strong>in</strong>es connect over local area networks to specialized endpo<strong>in</strong>t<br />

devices at the users’ location that <strong>in</strong> turn connect to monitors, keyboards, mice and<br />

other peripherals to make a complete system.<br />

While there are many technological and architectural approaches to virtual desktops,<br />

they all share a common goal – to free the IT staff responsible for an organization’s<br />

W<strong>in</strong>dows desktop comput<strong>in</strong>g assets from the constra<strong>in</strong>ts and problems associated<br />

with deploy<strong>in</strong>g, ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g, secur<strong>in</strong>g and support<strong>in</strong>g it on physically distributed PC<br />

hardware.<br />

Personal computers have provided cl<strong>in</strong>ical and adm<strong>in</strong>istrative staff with great utility<br />

and power, grow<strong>in</strong>g <strong>in</strong>to a robust environment for a wide variety of applications and<br />

tasks. Unfortunately along with that grow<strong>in</strong>g utility has come an even more rapid<br />

growth <strong>in</strong> deployment and management headaches for IT organizations responsible<br />

for deploy<strong>in</strong>g and support<strong>in</strong>g them.<br />

Desktop PCs can require an <strong>in</strong>ord<strong>in</strong>ate amount of management to make them<br />

secure, reliable platforms – and even more troublesome is that these support<br />

activities often require a trip by IT staff to a remote facility on a hospital campus <strong>in</strong><br />

order to troubleshoot problems. Limit<strong>in</strong>g user downtime can also require costly<br />

<strong>in</strong>ventories of replacement PCs and spare parts to ensure that bus<strong>in</strong>ess and carecritical<br />

workstations rema<strong>in</strong> available to staff as required.<br />

PCs and laptops also pose many significant security problems <strong>in</strong> healthcare<br />

providers and <strong>in</strong>surers as they make it easy to <strong>in</strong>tentionally or <strong>in</strong>advertently create<br />

uncontrolled local copies of private patient data. This can expose organizations to<br />

potential liabilities rang<strong>in</strong>g from simple data archiv<strong>in</strong>g and destruction policy<br />

violations to complex and costly security breaches or even to outright thefts of<br />

patient or f<strong>in</strong>ancial data result<strong>in</strong>g <strong>in</strong> public relations disasters.<br />

PAGE 2

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