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Reliability Report -- 1999 - Pennsylvania Public Utility Commission

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In 2010, equipment failure was attributed to 28.5 percent of the incidents, 29.0 percent of customers<br />

affected and 27.9 percent of interruption minutes. Tree-related outages represented 23.9 percent of<br />

incidents, 28.0 percent of customers affected and 33.9 percent of interruption minutes. Animals were<br />

responsible for 22.5 percent of the outages, 7.9 percent of customers affected and 6.3 percent of<br />

interruption minutes. Figure 37 shows the distribution of causes of service outages occurring during<br />

2010 as a percentage of total outages. The trend in the number of outages by the top three major causes<br />

is shown in Figure 38.<br />

A portion of the equipment failures have been attributed to a problem with the A.B. Chance fuse cutouts<br />

utilized on the UGI system. UGI has completed its program to replace these defective fuse cutouts,<br />

since they have experienced an above-average failure rate and had been the noted source of an increase<br />

in outages caused by equipment failure on UGI’s system.<br />

Figure 35 UGI Customer Average Interruption Duration Index (minutes)<br />

240<br />

230<br />

220<br />

210<br />

200<br />

12-month CAIDI<br />

Benchmark<br />

12-month Standard<br />

190<br />

180<br />

170<br />

160<br />

150<br />

140<br />

130<br />

120<br />

110<br />

100<br />

90<br />

36<br />

<strong>Pennsylvania</strong> <strong>Public</strong> <strong>Utility</strong> <strong>Commission</strong>

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