Controlling fraud in the public sector - PricewaterhouseCoopers
Controlling fraud in the public sector - PricewaterhouseCoopers
Controlling fraud in the public sector - PricewaterhouseCoopers
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Conclusion<br />
Our statistics <strong>in</strong>dicate that <strong>the</strong> <strong>public</strong> <strong>sector</strong><br />
is trail<strong>in</strong>g <strong>the</strong> private <strong>sector</strong> <strong>in</strong> <strong>the</strong> number<br />
of <strong>fraud</strong>s detected by <strong>in</strong>ternal audit or<br />
risk management. Our experience <strong>in</strong> <strong>the</strong><br />
private <strong>sector</strong> has shown that effective use of<br />
certa<strong>in</strong> tools, such as transactional analytics<br />
and whistle-blow<strong>in</strong>g programs, can be an<br />
important part of <strong>the</strong> fight aga<strong>in</strong>st <strong>fraud</strong>.<br />
For example, <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> IT techniques<br />
such as data analytics, and conduct<strong>in</strong>g a<br />
comprehensive <strong>fraud</strong> risk assessment of your<br />
operations will be of benefit. Responsibility for<br />
prevent<strong>in</strong>g, detect<strong>in</strong>g and respond<strong>in</strong>g to <strong>fraud</strong><br />
lies with all employees <strong>in</strong> <strong>the</strong> organisation,<br />
with<strong>in</strong> <strong>the</strong> context of <strong>the</strong>ir own particular<br />
role, but must be led from <strong>the</strong> top.<br />
We have identified six key action po<strong>in</strong>ts for <strong>the</strong><br />
government <strong>sector</strong>:<br />
1. Ensure <strong>fraud</strong> risk assessments are comprehensive<br />
and not just a ‘tick <strong>the</strong> box’ exercise.<br />
2. Regularly update risk assessments to reflect changes<br />
to <strong>the</strong> bus<strong>in</strong>ess, especially when new programs are<br />
<strong>in</strong>troduced.<br />
3. When risks are identified, implement a comprehensive<br />
<strong>fraud</strong> plan that <strong>in</strong>cludes nom<strong>in</strong>at<strong>in</strong>g a person<br />
responsible for address<strong>in</strong>g <strong>the</strong> risk, implement<strong>in</strong>g<br />
systems to monitor <strong>the</strong> risk, and consider<strong>in</strong>g<br />
alternative controls to mitigate <strong>the</strong> risk.<br />
4. Us<strong>in</strong>g data analytics can greatly assist with <strong>fraud</strong><br />
detection – government agencies should enhance<br />
<strong>the</strong>ir search rout<strong>in</strong>es to correlate suspicious<br />
<strong>in</strong>formation and enable <strong>in</strong>telligent analytics.<br />
5. Staff who manage payments, procurement and<br />
contract<strong>in</strong>g processes should receive <strong>fraud</strong>-specific<br />
tra<strong>in</strong><strong>in</strong>g, as <strong>the</strong> organisation can be protected aga<strong>in</strong>st<br />
many forms of <strong>fraud</strong> through <strong>the</strong>ir diligence.<br />
6. CEOs and lead executives should become visible <strong>in</strong><br />
<strong>the</strong>ir leadership of <strong>fraud</strong> control strategy to set <strong>the</strong><br />
right tone from <strong>the</strong> top.<br />
Our experience <strong>in</strong> <strong>the</strong><br />
private <strong>sector</strong> has shown<br />
that effective use of<br />
certa<strong>in</strong> tools, such as<br />
transactional analytics<br />
and whistle-blow<strong>in</strong>g<br />
programs, can be an<br />
important part of <strong>the</strong><br />
fight aga<strong>in</strong>st <strong>fraud</strong><br />
20 PwC