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IT For Non-IT Executives - Schulich School of Business - York ...

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PUBLIC SEMINARS | BUSINESS OPERATIONS<br />

<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong><br />

<strong>Executives</strong><br />

◗ Master the Information Technology skills needed to<br />

effectively manage and deal with your <strong>IT</strong> department.<br />

◗ Unravel the mysteries <strong>of</strong> <strong>IT</strong> from a business and a<br />

technology perspective.<br />

BETTER MANAGE<br />

<strong>IT</strong> PROJECTS!<br />

SEMINAR DATES:<br />

March 5 - 7, 2007<br />

October 9 - 11, 2007<br />

<strong>Schulich</strong> Executive Education Centre (SEEC)<br />

Ranked #1 World Wide for Open<br />

Enrolment Programs<br />

PRESENTED BY<br />

A Practical Course to Help you Manage <strong>IT</strong><br />

as a Strategic Asset without the Technical<br />

Background – ideal for Senior <strong>Executives</strong>.<br />

■<br />

■<br />

■<br />

■<br />

■<br />

Understand the core relationships, functions and strategies in <strong>IT</strong><br />

management today<br />

Effectively work with your <strong>IT</strong> department to reduce the risk <strong>of</strong><br />

project failures and make the most <strong>of</strong> your <strong>IT</strong> investments<br />

Discover how <strong>IT</strong> can help achieve corporate objectives<br />

Know what questions to ask to enhance <strong>IT</strong> and non-<strong>IT</strong> collaboration<br />

Comprehend the economics <strong>of</strong> <strong>IT</strong> when making major financial<br />

commitments to <strong>IT</strong> projects<br />

“SEEC and ye shall find.”<br />

Register online or preview other programs:<br />

www.seec.schulich.yorku.ca<br />

Public Seminars • Executive & Residential Programs • E-Learning Programs • Conferences and Briefings • Certification & Accreditation Programs • In-company & Customized Programs


<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong><br />

Effectively Manage and Work With Your <strong>IT</strong> Department<br />

Next Seminar Date:<br />

March 5 - 7, 2007<br />

Register on back or online at<br />

www.seec.schulich.yorku.ca<br />

PUBLIC SEMINARS | BUSINESS OPERATIONS<br />

Learning Objectives<br />

This highly participative 3-day seminar will<br />

address the following questions:<br />

About This Seminar<br />

If you serve in a non-<strong>IT</strong> related management role,<br />

and have to deal with the <strong>IT</strong> department to achieve<br />

your business objectives, whether it is enhancing<br />

productivity, improving customer service or controlling<br />

costs, then the new <strong>IT</strong> for <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong> is the your<br />

best learning forum to ensure that your objectives are<br />

fulfilled from an<br />

<strong>IT</strong> perspective.<br />

This course helps you address some <strong>of</strong> the major<br />

problems that managers overseeing <strong>IT</strong> projects<br />

typically face, including:<br />

■ Delays in project deliveries<br />

◗<br />

◗<br />

◗<br />

◗<br />

◗<br />

◗<br />

◗<br />

◗<br />

◗<br />

How do you manage the critical <strong>IT</strong> function<br />

when you have the responsibility but not full<br />

technical knowledge?<br />

Is your organization investing the right<br />

amount in the right areas <strong>of</strong> <strong>IT</strong>?<br />

What is <strong>IT</strong> architecture and why is it important?<br />

What should you be worrying about, and<br />

what should you leave to the CIO?<br />

How does the <strong>IT</strong> infrastructure deal with<br />

set-in-stone legacy systems?<br />

Does your enterprise <strong>IT</strong> risk pr<strong>of</strong>ile match<br />

your goals?<br />

Does <strong>IT</strong> meet the needs <strong>of</strong> internal and<br />

external stakeholders needs, while complying<br />

with the regulatory environment?<br />

What are disruptive technologies, and how do<br />

we deal with them?<br />

How does managing an <strong>IT</strong> project different<br />

from managing a non-<strong>IT</strong> project?<br />

■ Deliverable costs exceeding original budgets<br />

■ Imperfect <strong>IT</strong> support structures<br />

■ Communication problems resulting from using<br />

different terminologies<br />

This course uncovers why these problems occur, and<br />

how to prevent them from happening within your role as<br />

a non-<strong>IT</strong> executive.<br />

Through a combination <strong>of</strong> case studies, intensive<br />

interaction, exercises and expert-led discussion, you will<br />

gain valuable insights into current issues, and learn how<br />

to communicate precisely to meet your organization’s<br />

goals. No technology background is required.<br />

Who Should Attend<br />

This is not a program for technical executives.<br />

It was developed for executives, managers<br />

and corporate strategists seeking to better<br />

understand their role in <strong>IT</strong> oversight and<br />

management, including:<br />

◗ Divisional or Corporate Managers & VPs<br />

who oversee and interact with <strong>IT</strong> functions.<br />

◗ COOs, CFOs, Project Managers and<br />

Strategic Planners<br />

◗ <strong>Business</strong> Analysts requiring <strong>IT</strong> training<br />

This course will also benefit Senior<br />

technology <strong>of</strong>ficers and team members<br />

who are responsible for implementing your<br />

organization’s <strong>IT</strong> strategic initiatives.


■ Program Content<br />

REGISTER TODAY AND ENJOY OUR<br />

100% SATISFACTION GUARANTEE<br />

The Strategic Role <strong>of</strong> <strong>IT</strong> in an<br />

Organization<br />

■ <strong>IT</strong> as a competitive tool<br />

■ Alignment <strong>of</strong> <strong>IT</strong> with the rest <strong>of</strong><br />

your organization<br />

■ The different types <strong>of</strong> <strong>IT</strong> systems<br />

and their business applications<br />

■ Ensuring that the <strong>IT</strong> needs <strong>of</strong> your<br />

stakeholders are met<br />

■ Executing an <strong>IT</strong> strategy<br />

■ Management <strong>of</strong> the <strong>IT</strong> Risk Pr<strong>of</strong>ile<br />

The <strong>IT</strong> Internal Organizational<br />

Structure<br />

■ Examples <strong>of</strong> <strong>IT</strong> organizational<br />

structures<br />

■ Alignment <strong>of</strong> the corporate <strong>IT</strong><br />

Organizational Structure with<br />

Corporate Objectives<br />

■ Centralization vs. decentralization<br />

<strong>of</strong> <strong>IT</strong> Organizations<br />

■ Working with the CIO<br />

<strong>IT</strong> Governance Models<br />

■ Examples <strong>of</strong> how <strong>IT</strong> is governed in<br />

top organizations<br />

■ The role <strong>of</strong> the “<strong>IT</strong> Governance<br />

Committee”<br />

■ Management <strong>of</strong> the <strong>IT</strong> Portfolio<br />

■<br />

■<br />

Practical steps to ensure proper <strong>IT</strong><br />

Governance<br />

<strong>IT</strong> Governance measurements and<br />

metrics<br />

<strong>IT</strong> Budgeting and Spending<br />

■ Overview <strong>of</strong> <strong>IT</strong> Spending in Canada<br />

■ Applying traditional methods like<br />

NPV and IRR: Does it work?<br />

■ <strong>IT</strong> Budgeting “Issues”<br />

■ Just-in-time Funding: A new<br />

concept for managing <strong>IT</strong> budgeting<br />

and spending<br />

■ Cost control measures for <strong>IT</strong> Projects<br />

Principles <strong>of</strong> <strong>IT</strong> Project Management<br />

■ How <strong>IT</strong> projects are different from<br />

non-<strong>IT</strong> projects<br />

■ Project Selection Process<br />

■ Agile and non-Agile Project<br />

Management methods: Which<br />

should your company adopt?<br />

■ Measurements and Monitoring <strong>of</strong><br />

<strong>IT</strong> Projects<br />

Outsourcing: Is it the solution?<br />

■ What is outsourcing<br />

■ The evolution <strong>of</strong> the outsourcing<br />

market<br />

■ How to manage an outsourcing<br />

agreement<br />

Basics <strong>of</strong> Networking and Security<br />

■ Principles <strong>of</strong> Networking –<br />

Building a “Home Network”<br />

■ Risks <strong>of</strong> Network Security in the<br />

21st Century<br />

■ Guidelines for conducting a<br />

“Network Security Assessment”<br />

<strong>IT</strong> S<strong>of</strong>tware and Hardware<br />

Architecture and Infrastructure<br />

■ Moving between Data, Information,<br />

Knowledge and Wisdom<br />

■ Introduction to S<strong>of</strong>tware and<br />

Hardware<br />

■ Converting Disruptive<br />

Technologies to a competitive<br />

advantage<br />

■ Hardware and S<strong>of</strong>tware<br />

Infrastructure and Architecture<br />

Requirements Definition and<br />

Modeling Techniques<br />

■ <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong> as<br />

“<strong>Business</strong>/Systems Analyst”<br />

■ Tools for defining and documenting<br />

business needs and requirements<br />

■ Ensuring that the business<br />

requirements are implemented<br />

Instructor Pr<strong>of</strong>ile<br />

A New Skills Workshop <strong>For</strong><br />

Any Leader Who Interfaces<br />

With Their <strong>IT</strong> Team<br />

Ramy R. Taraboulsi<br />

■<br />

Ramy has over 25 years <strong>of</strong><br />

business analysis and systems<br />

experience. He is currently<br />

Pr<strong>of</strong>essor <strong>of</strong> Ethics, Leadership<br />

and Corporate Governance at<br />

Seneca College, and also the<br />

CEO <strong>of</strong> SyncBASE Inc., a global<br />

s<strong>of</strong>tware development firm<br />

specializing in building corporate<br />

governance s<strong>of</strong>tware and s<strong>of</strong>tware<br />

for managing stock-based<br />

compensation plans.<br />

■<br />

Prior to founding SyncBASE,<br />

Ramy held senior positions as<br />

VP Information Services,<br />

Insurance Bureau <strong>of</strong> Canada;<br />

VP Internet Strategy and<br />

Development, Fidelity<br />

Investments; and Chief Systems<br />

Architect, Mercer Human<br />

Resources Consulting.<br />

◗ <strong>Schulich</strong> Executive Education<br />

Centre (SEEC) Ranked #1<br />

World Wide for Open<br />

Enrolment Programs<br />

◗ Your Learning Satisfaction is<br />

100% Guaranteed<br />

3 WAYS TO REGISTER: ONLINE FAX MAIL SEE BACK<br />

IN-COMPANY TRAINING: This program can be delivered on site. Please contact<br />

SEEC Personnel at 416.360.8997 or visit www.seec.schulich.yorku.ca for more information.


REGISTRATION FORM<br />

Experience The<br />

<strong>Schulich</strong> Executive<br />

Learning Difference…<br />

<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong><br />

3 WAYS TO REGISTER<br />

Enjoy Our 100% Satisfaction Guarantee!<br />

World Class Faculty<br />

ON-LINE<br />

at our web site:<br />

www.seec.schulich.yorku.ca<br />

FAX your<br />

registration to<br />

(416) 360-6105<br />

MAIL to<br />

<strong>Schulich</strong> Executive Education Centre<br />

<strong>York</strong> University<br />

The Miles S. Nadal Management Centre<br />

P.O. Box 304, Suite 500<br />

Ernst & Young Tower<br />

Toronto Dominion Centre<br />

Toronto, ON M5K 1K2<br />

Please check desired session: ❏ March 5 - 7, 2007 ❏ October 9 - 11, 2007<br />

Name (Mr) (Mrs) (Ms)<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Title<br />

Email<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Organization<br />

# <strong>of</strong> Employees<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

New State-Of-The-Art<br />

Teaching Facilities<br />

Address<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Prov. Postal Code Fax<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Bus. Phone<br />

Home Phone or Cell<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Primary Product / Service:<br />

Your Number <strong>of</strong> Direct Reports:<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Authorizing Manager’s Name<br />

Title<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Email<br />

Telephone<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Are You A Canadian Citizen: ❏ Y / ❏ N Do You Hold Any Other Citizenship: ❏ Y / ❏ N<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Comprehensive<br />

Take-Home Materials<br />

Framed Certificate <strong>of</strong><br />

Course Completion for<br />

All Programs<br />

If paying by credit card:<br />

❏ Visa ❏ MasterCard ❏ Amex<br />

Card<br />

. . . . .<br />

Number:<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Expiry<br />

. . . . . .<br />

Date<br />

. . . .<br />

(Month/Year):<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Credit<br />

. . . . . .<br />

Card<br />

. . . .<br />

Holder:<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

Card<br />

. . . . .<br />

Holder<br />

. . . . . .<br />

Signature<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .<br />

COURSE TU<strong>IT</strong>ION & DETAILS<br />

Three day program tuition: $1895.00 + 113.70 (GST) = $2008.70<br />

This includes three days instruction, all seminar materials,<br />

lunches, refreshments, but not hotel accommodations.<br />

Special Team Savings: Save $150 each when two or more<br />

team members from the same organization register for this<br />

program at the same time.<br />

Please Note: Fees, dates and speakers are subject to change. <strong>York</strong>’s<br />

liability is limited to reimbursement <strong>of</strong> paid tuition fees. One free<br />

transfer is permitted, provided written notice is received at least 14<br />

days in advance <strong>of</strong> the seminar start date. Late transfer requests, less<br />

than 14 days in advance <strong>of</strong> the start date, will incur a $100 fee.<br />

Additional transfers are $200 each. Cancellations received in writing<br />

at least 14 days in advance <strong>of</strong> the seminar start date will receive a full<br />

refund. Written cancellations received less than 14 days prior to the<br />

seminar will be subject to a $500 administration fee. <strong>Non</strong>-attendance<br />

will incur full seminar tuition cost. GST# R119306736.<br />

Call us at (416) 736-5079, or toll free 1-800-667-9380,<br />

or email: execedinfo@schulich.yorku.ca<br />

YK 2831 A B C D E<br />

Please make cheque payable to:<br />

<strong>York</strong> University –<br />

<strong>Schulich</strong> Executive Education Centre<br />

and mail to:<br />

<strong>Schulich</strong> Executive Education Centre<br />

<strong>York</strong> University<br />

The Miles S. Nadal Management Centre<br />

P.O. Box 304, Suite 500<br />

Ernst & Young Tower<br />

Toronto Dominion Centre<br />

Toronto, ON M5K 1K2<br />

COURSE LOCATION(S)<br />

March Session:<br />

March 5 - 7, 2007 (9:00 am - 4:30 pm each day)<br />

The <strong>Schulich</strong> Executive Learning Centre<br />

4700 Keele Street, Toronto, ON M3J 1P3<br />

October Session:<br />

October 9 - 11, 2007 (9:00 am - 4:30 pm each day)<br />

The Miles S. Nadal Management Centre<br />

222 Bay St., 5th Floor, Ernst & Young Tower<br />

Toronto, Ontario M5K 1K2<br />

OPTIONAL ACCOMMODATIONS<br />

March Session: Join us at the <strong>Schulich</strong> Executive<br />

Residence. Call (416) 650-8300 for more information and<br />

reservations, or book at: www.elc.schulich.yorku.ca.<br />

October Session: Please call The Fairmont Royal <strong>York</strong><br />

Hotel at (416) 860-5001 and ask for the SEEC/<strong>York</strong> University<br />

special corporate rate. Book at: www.fairmont.com

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