IT For Non-IT Executives - Schulich School of Business - York ...
IT For Non-IT Executives - Schulich School of Business - York ...
IT For Non-IT Executives - Schulich School of Business - York ...
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PUBLIC SEMINARS | BUSINESS OPERATIONS<br />
<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong><br />
<strong>Executives</strong><br />
◗ Master the Information Technology skills needed to<br />
effectively manage and deal with your <strong>IT</strong> department.<br />
◗ Unravel the mysteries <strong>of</strong> <strong>IT</strong> from a business and a<br />
technology perspective.<br />
BETTER MANAGE<br />
<strong>IT</strong> PROJECTS!<br />
SEMINAR DATES:<br />
March 5 - 7, 2007<br />
October 9 - 11, 2007<br />
<strong>Schulich</strong> Executive Education Centre (SEEC)<br />
Ranked #1 World Wide for Open<br />
Enrolment Programs<br />
PRESENTED BY<br />
A Practical Course to Help you Manage <strong>IT</strong><br />
as a Strategic Asset without the Technical<br />
Background – ideal for Senior <strong>Executives</strong>.<br />
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Understand the core relationships, functions and strategies in <strong>IT</strong><br />
management today<br />
Effectively work with your <strong>IT</strong> department to reduce the risk <strong>of</strong><br />
project failures and make the most <strong>of</strong> your <strong>IT</strong> investments<br />
Discover how <strong>IT</strong> can help achieve corporate objectives<br />
Know what questions to ask to enhance <strong>IT</strong> and non-<strong>IT</strong> collaboration<br />
Comprehend the economics <strong>of</strong> <strong>IT</strong> when making major financial<br />
commitments to <strong>IT</strong> projects<br />
“SEEC and ye shall find.”<br />
Register online or preview other programs:<br />
www.seec.schulich.yorku.ca<br />
Public Seminars • Executive & Residential Programs • E-Learning Programs • Conferences and Briefings • Certification & Accreditation Programs • In-company & Customized Programs
<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong><br />
Effectively Manage and Work With Your <strong>IT</strong> Department<br />
Next Seminar Date:<br />
March 5 - 7, 2007<br />
Register on back or online at<br />
www.seec.schulich.yorku.ca<br />
PUBLIC SEMINARS | BUSINESS OPERATIONS<br />
Learning Objectives<br />
This highly participative 3-day seminar will<br />
address the following questions:<br />
About This Seminar<br />
If you serve in a non-<strong>IT</strong> related management role,<br />
and have to deal with the <strong>IT</strong> department to achieve<br />
your business objectives, whether it is enhancing<br />
productivity, improving customer service or controlling<br />
costs, then the new <strong>IT</strong> for <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong> is the your<br />
best learning forum to ensure that your objectives are<br />
fulfilled from an<br />
<strong>IT</strong> perspective.<br />
This course helps you address some <strong>of</strong> the major<br />
problems that managers overseeing <strong>IT</strong> projects<br />
typically face, including:<br />
■ Delays in project deliveries<br />
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How do you manage the critical <strong>IT</strong> function<br />
when you have the responsibility but not full<br />
technical knowledge?<br />
Is your organization investing the right<br />
amount in the right areas <strong>of</strong> <strong>IT</strong>?<br />
What is <strong>IT</strong> architecture and why is it important?<br />
What should you be worrying about, and<br />
what should you leave to the CIO?<br />
How does the <strong>IT</strong> infrastructure deal with<br />
set-in-stone legacy systems?<br />
Does your enterprise <strong>IT</strong> risk pr<strong>of</strong>ile match<br />
your goals?<br />
Does <strong>IT</strong> meet the needs <strong>of</strong> internal and<br />
external stakeholders needs, while complying<br />
with the regulatory environment?<br />
What are disruptive technologies, and how do<br />
we deal with them?<br />
How does managing an <strong>IT</strong> project different<br />
from managing a non-<strong>IT</strong> project?<br />
■ Deliverable costs exceeding original budgets<br />
■ Imperfect <strong>IT</strong> support structures<br />
■ Communication problems resulting from using<br />
different terminologies<br />
This course uncovers why these problems occur, and<br />
how to prevent them from happening within your role as<br />
a non-<strong>IT</strong> executive.<br />
Through a combination <strong>of</strong> case studies, intensive<br />
interaction, exercises and expert-led discussion, you will<br />
gain valuable insights into current issues, and learn how<br />
to communicate precisely to meet your organization’s<br />
goals. No technology background is required.<br />
Who Should Attend<br />
This is not a program for technical executives.<br />
It was developed for executives, managers<br />
and corporate strategists seeking to better<br />
understand their role in <strong>IT</strong> oversight and<br />
management, including:<br />
◗ Divisional or Corporate Managers & VPs<br />
who oversee and interact with <strong>IT</strong> functions.<br />
◗ COOs, CFOs, Project Managers and<br />
Strategic Planners<br />
◗ <strong>Business</strong> Analysts requiring <strong>IT</strong> training<br />
This course will also benefit Senior<br />
technology <strong>of</strong>ficers and team members<br />
who are responsible for implementing your<br />
organization’s <strong>IT</strong> strategic initiatives.
■ Program Content<br />
REGISTER TODAY AND ENJOY OUR<br />
100% SATISFACTION GUARANTEE<br />
The Strategic Role <strong>of</strong> <strong>IT</strong> in an<br />
Organization<br />
■ <strong>IT</strong> as a competitive tool<br />
■ Alignment <strong>of</strong> <strong>IT</strong> with the rest <strong>of</strong><br />
your organization<br />
■ The different types <strong>of</strong> <strong>IT</strong> systems<br />
and their business applications<br />
■ Ensuring that the <strong>IT</strong> needs <strong>of</strong> your<br />
stakeholders are met<br />
■ Executing an <strong>IT</strong> strategy<br />
■ Management <strong>of</strong> the <strong>IT</strong> Risk Pr<strong>of</strong>ile<br />
The <strong>IT</strong> Internal Organizational<br />
Structure<br />
■ Examples <strong>of</strong> <strong>IT</strong> organizational<br />
structures<br />
■ Alignment <strong>of</strong> the corporate <strong>IT</strong><br />
Organizational Structure with<br />
Corporate Objectives<br />
■ Centralization vs. decentralization<br />
<strong>of</strong> <strong>IT</strong> Organizations<br />
■ Working with the CIO<br />
<strong>IT</strong> Governance Models<br />
■ Examples <strong>of</strong> how <strong>IT</strong> is governed in<br />
top organizations<br />
■ The role <strong>of</strong> the “<strong>IT</strong> Governance<br />
Committee”<br />
■ Management <strong>of</strong> the <strong>IT</strong> Portfolio<br />
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Practical steps to ensure proper <strong>IT</strong><br />
Governance<br />
<strong>IT</strong> Governance measurements and<br />
metrics<br />
<strong>IT</strong> Budgeting and Spending<br />
■ Overview <strong>of</strong> <strong>IT</strong> Spending in Canada<br />
■ Applying traditional methods like<br />
NPV and IRR: Does it work?<br />
■ <strong>IT</strong> Budgeting “Issues”<br />
■ Just-in-time Funding: A new<br />
concept for managing <strong>IT</strong> budgeting<br />
and spending<br />
■ Cost control measures for <strong>IT</strong> Projects<br />
Principles <strong>of</strong> <strong>IT</strong> Project Management<br />
■ How <strong>IT</strong> projects are different from<br />
non-<strong>IT</strong> projects<br />
■ Project Selection Process<br />
■ Agile and non-Agile Project<br />
Management methods: Which<br />
should your company adopt?<br />
■ Measurements and Monitoring <strong>of</strong><br />
<strong>IT</strong> Projects<br />
Outsourcing: Is it the solution?<br />
■ What is outsourcing<br />
■ The evolution <strong>of</strong> the outsourcing<br />
market<br />
■ How to manage an outsourcing<br />
agreement<br />
Basics <strong>of</strong> Networking and Security<br />
■ Principles <strong>of</strong> Networking –<br />
Building a “Home Network”<br />
■ Risks <strong>of</strong> Network Security in the<br />
21st Century<br />
■ Guidelines for conducting a<br />
“Network Security Assessment”<br />
<strong>IT</strong> S<strong>of</strong>tware and Hardware<br />
Architecture and Infrastructure<br />
■ Moving between Data, Information,<br />
Knowledge and Wisdom<br />
■ Introduction to S<strong>of</strong>tware and<br />
Hardware<br />
■ Converting Disruptive<br />
Technologies to a competitive<br />
advantage<br />
■ Hardware and S<strong>of</strong>tware<br />
Infrastructure and Architecture<br />
Requirements Definition and<br />
Modeling Techniques<br />
■ <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong> as<br />
“<strong>Business</strong>/Systems Analyst”<br />
■ Tools for defining and documenting<br />
business needs and requirements<br />
■ Ensuring that the business<br />
requirements are implemented<br />
Instructor Pr<strong>of</strong>ile<br />
A New Skills Workshop <strong>For</strong><br />
Any Leader Who Interfaces<br />
With Their <strong>IT</strong> Team<br />
Ramy R. Taraboulsi<br />
■<br />
Ramy has over 25 years <strong>of</strong><br />
business analysis and systems<br />
experience. He is currently<br />
Pr<strong>of</strong>essor <strong>of</strong> Ethics, Leadership<br />
and Corporate Governance at<br />
Seneca College, and also the<br />
CEO <strong>of</strong> SyncBASE Inc., a global<br />
s<strong>of</strong>tware development firm<br />
specializing in building corporate<br />
governance s<strong>of</strong>tware and s<strong>of</strong>tware<br />
for managing stock-based<br />
compensation plans.<br />
■<br />
Prior to founding SyncBASE,<br />
Ramy held senior positions as<br />
VP Information Services,<br />
Insurance Bureau <strong>of</strong> Canada;<br />
VP Internet Strategy and<br />
Development, Fidelity<br />
Investments; and Chief Systems<br />
Architect, Mercer Human<br />
Resources Consulting.<br />
◗ <strong>Schulich</strong> Executive Education<br />
Centre (SEEC) Ranked #1<br />
World Wide for Open<br />
Enrolment Programs<br />
◗ Your Learning Satisfaction is<br />
100% Guaranteed<br />
3 WAYS TO REGISTER: ONLINE FAX MAIL SEE BACK<br />
IN-COMPANY TRAINING: This program can be delivered on site. Please contact<br />
SEEC Personnel at 416.360.8997 or visit www.seec.schulich.yorku.ca for more information.
REGISTRATION FORM<br />
Experience The<br />
<strong>Schulich</strong> Executive<br />
Learning Difference…<br />
<strong>IT</strong> <strong>For</strong> <strong>Non</strong>-<strong>IT</strong> <strong>Executives</strong><br />
3 WAYS TO REGISTER<br />
Enjoy Our 100% Satisfaction Guarantee!<br />
World Class Faculty<br />
ON-LINE<br />
at our web site:<br />
www.seec.schulich.yorku.ca<br />
FAX your<br />
registration to<br />
(416) 360-6105<br />
MAIL to<br />
<strong>Schulich</strong> Executive Education Centre<br />
<strong>York</strong> University<br />
The Miles S. Nadal Management Centre<br />
P.O. Box 304, Suite 500<br />
Ernst & Young Tower<br />
Toronto Dominion Centre<br />
Toronto, ON M5K 1K2<br />
Please check desired session: ❏ March 5 - 7, 2007 ❏ October 9 - 11, 2007<br />
Name (Mr) (Mrs) (Ms)<br />
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Title<br />
Email<br />
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Organization<br />
# <strong>of</strong> Employees<br />
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New State-Of-The-Art<br />
Teaching Facilities<br />
Address<br />
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Prov. Postal Code Fax<br />
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Bus. Phone<br />
Home Phone or Cell<br />
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Primary Product / Service:<br />
Your Number <strong>of</strong> Direct Reports:<br />
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Authorizing Manager’s Name<br />
Title<br />
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Email<br />
Telephone<br />
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Are You A Canadian Citizen: ❏ Y / ❏ N Do You Hold Any Other Citizenship: ❏ Y / ❏ N<br />
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Comprehensive<br />
Take-Home Materials<br />
Framed Certificate <strong>of</strong><br />
Course Completion for<br />
All Programs<br />
If paying by credit card:<br />
❏ Visa ❏ MasterCard ❏ Amex<br />
Card<br />
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Number:<br />
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Expiry<br />
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(Month/Year):<br />
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Credit<br />
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Holder:<br />
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Signature<br />
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COURSE TU<strong>IT</strong>ION & DETAILS<br />
Three day program tuition: $1895.00 + 113.70 (GST) = $2008.70<br />
This includes three days instruction, all seminar materials,<br />
lunches, refreshments, but not hotel accommodations.<br />
Special Team Savings: Save $150 each when two or more<br />
team members from the same organization register for this<br />
program at the same time.<br />
Please Note: Fees, dates and speakers are subject to change. <strong>York</strong>’s<br />
liability is limited to reimbursement <strong>of</strong> paid tuition fees. One free<br />
transfer is permitted, provided written notice is received at least 14<br />
days in advance <strong>of</strong> the seminar start date. Late transfer requests, less<br />
than 14 days in advance <strong>of</strong> the start date, will incur a $100 fee.<br />
Additional transfers are $200 each. Cancellations received in writing<br />
at least 14 days in advance <strong>of</strong> the seminar start date will receive a full<br />
refund. Written cancellations received less than 14 days prior to the<br />
seminar will be subject to a $500 administration fee. <strong>Non</strong>-attendance<br />
will incur full seminar tuition cost. GST# R119306736.<br />
Call us at (416) 736-5079, or toll free 1-800-667-9380,<br />
or email: execedinfo@schulich.yorku.ca<br />
YK 2831 A B C D E<br />
Please make cheque payable to:<br />
<strong>York</strong> University –<br />
<strong>Schulich</strong> Executive Education Centre<br />
and mail to:<br />
<strong>Schulich</strong> Executive Education Centre<br />
<strong>York</strong> University<br />
The Miles S. Nadal Management Centre<br />
P.O. Box 304, Suite 500<br />
Ernst & Young Tower<br />
Toronto Dominion Centre<br />
Toronto, ON M5K 1K2<br />
COURSE LOCATION(S)<br />
March Session:<br />
March 5 - 7, 2007 (9:00 am - 4:30 pm each day)<br />
The <strong>Schulich</strong> Executive Learning Centre<br />
4700 Keele Street, Toronto, ON M3J 1P3<br />
October Session:<br />
October 9 - 11, 2007 (9:00 am - 4:30 pm each day)<br />
The Miles S. Nadal Management Centre<br />
222 Bay St., 5th Floor, Ernst & Young Tower<br />
Toronto, Ontario M5K 1K2<br />
OPTIONAL ACCOMMODATIONS<br />
March Session: Join us at the <strong>Schulich</strong> Executive<br />
Residence. Call (416) 650-8300 for more information and<br />
reservations, or book at: www.elc.schulich.yorku.ca.<br />
October Session: Please call The Fairmont Royal <strong>York</strong><br />
Hotel at (416) 860-5001 and ask for the SEEC/<strong>York</strong> University<br />
special corporate rate. Book at: www.fairmont.com