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26 | Setra Premium Service Setra Premium Service | 27 Through its combination with a maintenance and service package, it offers the greatest possible planning security. After the agreedupon maturity of four years with fixed mileage and guaranteed redemption value, Brune can either take over the vehicle with one final payment or return it to Setra – balancing out any mileage discrepancies or damage to the vehicle by the end of the contract. Of course, it is also possible to order and take advantage of attractive financing on a new coach. For Markus Brune, working with Mercedes- Benz and Setra Sales proved successful once again. “The financing model suits my business one hundred percent.” Would he do it again? “Most definitely! We are even considering purchasing another new Setra this year, an S 416 GT-HD/3.” And of course, once again through the Mercedes- Benz Bank. Your Mercedes-Benz Bank coach and bus advisors in Germany 1 Jan-Peter Hintze Northern Region Telephone: +49 40 694 14 65-85 Cell: +49 160 861 32 42 jan-peter.hintze@daimler.com 1 2 Ulrich Steller Central Region (East) Telephone: +49 30 200 90 31 08 Cell phone: +49 160 861 35 82 ulrich.steller@daimler.com Mercedes-Benz Bank/Daimler Financial Services: Customised financing Cash purchase, loan or lease – selecting the right financing when buying a coach can determine an investment’s profitability. Here, we are pleased to profile Brune Busse from Gelsenkirchen as an example of a well-suited financing model. T he Mercedes-Benz Bank is the German subsidiary of Daimler Financial Services. The Daimler Group’s global financial service provider, active in over 40 countries, is the most international automotive financial service provider worldwide. Its offering encompasses customised financial services, financing, leasing, insurance and fleet management for Setra and the Daimler Group’s other brands. Since 2002, the Brune Busse company from Gelsenkirchen has financed several minibuses for the transportation of students and disabled passengers through the Mercedes-Benz Bank. Under the motto “We move people”, Brune offers business, school, association and club trips at home and abroad. The fleet includes coaches of all sizes, with space for 8 to 60 passengers. In 2012, the first new Setra vehicle was added to the fleet. Managing Director Markus Brune had long been keeping an eye on his “dream coach”, the Setra Final Edition S 415 GT-HD. At the 2012 RDA, he spoke to the Mercedes-Benz Bank about vehicle financing options. “The Final Edition is a proven, super-equipped, reliable, safe and exceptionally fuel-efficient vehicle. And that’s why it fits perfectly into my fleet,” Brune points out. “As a responsible operator, you need to take a very close look at things when making an investment like this. Setra and the Mercedes- Benz Bank deliver a very sound overall concept.” The Bank’s financing model is perfectly tailored to the needs of Brune Busse, while representing an extremely flexible solution. 5 The Mercedes-Benz Bank’s individual financing models Mercedes-Benz Bank bus and coach advisors offer expert advice on all matters relating to vehicle financing. In close cooperation with Setra Sales, a needs analysis is carried out for the operator, in which a customised financing plan is tailored to the customer’s financial circumstances. The financing models are based on the company’s fleet size and mobility requirements. Additionally, seasonal rates can be agreed to – whereby companies with more business in the summer would 4 3 2 3 4 5 Karl-Heinz Maurus Southern Region (East) Telephone: +49 89 638 93-85 19 Cell phone: +49 160 861 30 15 karl-heinz.maurus@daimler.com Ralf Fischer Southern Region (West) Telephone: +49 711 351 69-85 19 Cell phone: +49 160 861 30 60 ralf.fischer@daimler.com Sven Stieh Central Region (West) Telephone: +49 621 45 33 81 Cell phone: +49 160 861 35 90 sven.stieh@daimler.com pay higher rates throughout the summer months and lower rates during the winter months. Also, rates can be determined based on the length of the contract – the longer the contract, the lower the rates. The Mercedes-Benz Bank offers financing terms of up to 10 years, significantly longer than other vehicle manufacturers. Yet another advantage: if a customer finances and insures a vehicle through Mercedes-Benz, they enjoy a discount of 10 percent on their insurance premium.
28 | Setra Premium Service Setra Individual | 29 An overview of international contacts Austria Mr Florian Koch Mercedes-Benz Financial Services Austria GmbH Telephone: +43 662 466 620 3 Fax: +43 662 466 669 1 Cell phone: +43 676 848 816 83 florian.fk.koch@daimler.com Belgium Mr Jurgen Vermeiren Mercedes-Benz Financial Services BeLux NV Telephone: +32 225 469 03 Cell phone: +32 477 489 065 jurgen.vermeiren@daimler.com Croatia Ms Branka Savora Mercedes-Benz Leasing Hrvatska d.o.o. Telephone: +385 134 412 52 Fax: +385 134 412 55 Cell phone: +385 913 441 285 branka.savora@daimler.com Czech Republic Mr Jan Motejzík Mercedes-Benz Financial Services Ceská republika s.r.o. Telephone: +420 271 077 670 Cell phone: +420 603 299 205 jan.motejzik@daimler.com Denmark Mr Michael Junker Mercedes-Benz Finans Danmark AS Cell phone: +45 262 489 77 michael.junker@daimler.com France Mr Philippe Dusart Mercedes-Benz Financial Services France S.A. Telephone: +33 130 808 438 Cell phone: +33 682 577 761 philippe.dusart@daimler.com Great Britain Mr Stuart Bennett Mercedes-Benz Financial Services UK Limited Telephone: +44 128 586 626 77 stuart.bennett@daimler.com Hungary Ms Erika Kimmel Mercedes-Benz Credit Pénzügyi Szolgáltató Hungary Zrt. Telephone: +36 188 060 71 Fax: +36 188 060 99 erika.kimmel@daimler.com Italy Ms Alessandra Benetti Mercedes-Benz Financial Services Italia SpA Telephone: +39 064 159 583 6 Fax: +39 064 159 520 0 Cell phone: +39 335 617 201 9 alessandra.benetti@daimler.com Luxembourg Mr Kurt Stoldt Mercedes-Benz Financial Services BeLux NV Telephone: +352 408 014 01 Fax: +352 408 014 10 Cell phone: +352 621 251 252 kurt.stoldt@daimler.com Netherlands Mr Martin Knijnenburg Mercedes-Benz Financial Services Nederland B.V. Telephone: +31 306 059 827 Fax: +31 306 053 075 Cell phone: +31 653 273 343 martin.knijnenburg@daimler.com Poland Mr Tomasz Wykrota Mercedes-Benz Leasing Polska Sp. z o.o. Telephone: +48 223 127 725 Fax: +48 223 126 720 Cell phone: +48 698 697 725 tomasz.wykrota@daimler.com Portugal Mr Miguel Â Nunes Mercedes-Benz Financial Services Portugal - Instituição Financeira de Crédito S.A. Telephone: +351 219 257 303 Fax: +351 219 257 346 Cell phone: +351 925 903 177 miguel.nunes@daimler.com Romania Ms Daniela Lolescu Mercedes-Benz Leasing IFN SA Telephone: +40 213 060 710 Fax: +40 213 060 707 Cell phone: +40 752 098 314 daniela.lolescu@daimler.com Russia Mr Anton Voronin Mercedes-Benz Financial Services Rus OOO Telephone: +7 495 797 535 4 Cell phone: +7 916 299 699 2 anton.voronin@daimler.com Slovakia Mr Martin Pavelek Mercedes-Benz Financial Services Slovakia s.r.o. Telephone: +421 249 294 600 Fax: +421 249 294 666 Cell phone: +421 908 553 57 martin.pavelek@daimler.com Spain Mr David Mendoza Santos Mercedes-Benz Financial Services España, E.F.C., S.A. Telephone: +34 917 212 906 david.mendoza_santos@daimler.com Sweden Mr Magnus Granquist Mercedes-Benz Finans Sverige AB Telephone: +46 406 609 287 Cell phone: +46 705 796 477 magnus.granquist@daimler.com Switzerland Ms Susana Mojon Mercedes-Benz Financial Services Schweiz AG Telephone: +41 447 559 955 Cell phone: +41 791 246 653 susana.mojon@daimler.com Turkey Mr Tayfun Ones Mercedes-Benz Finansman Türk A.S. Telephone: +90 212 866 656 1 Fax: +90 212 858 096 6 Cell phone: +90 533 622 441 2 tayfun.ones@daimler.com U.S. Mr Keith Courtney Mercedes-Benz Financial Services USA LLC Telephone: +1 630 215 495 6 keith.courtney@daimler.com Stairs to the front right as special customer request: Moving on up with Setra What may appear easy to customers often turns out to be highly complex for the development team. The ideal outcome is when a workable solution is found that satisfies both sides. The stairway positioned to the front right in an S 431 DT originated with a special customer request – one that has successfully proven itself in practice. C ustomisation is very important at Setra. In fact, there is an entire development team in Neu-Ulm dedicated to investigating and coordinating special customer requests (KSW). A major development effort So, the customer would like a double-decker coach with stairs to the upper deck positioned to the front right instead of the usual front left? The development experts immediately take on the challenge. After all, it’s their job to develop the right solutions to address unusual customer requests. In this case, the KSW team, working closely with the development department, will once again make the seemingly impossible possible. And a few months later, the first double-decker coach with a stairway to the front right leaves the Setra CustomerCenter. The developers, technicians and fitters put a lot of time and energy into this particular success story. “A huge development effort goes into fulfilling a special customer request,” says Manfred Rattunde who is responsible for the S 431 DT within the KSW team. Two more seats Why a stairway to the front right? “For a number of reasons,” says general representative Martin Herrmann. “The main reason is that we can fit in an additional double seat on the upper deck, since we end up with the entire length of the coach being available on the left side. That’s a lot of room.” Moreover, a large tour group can board the coach considerably faster if some passengers can head up the stairs directly at the door. But if you believe that all you need to do is simply design a mirror image of the standard-series leftpositioned stairway and move it forward, you’re quite wrong, since the stairway to the front right calls for an entirely new design with different dimensions and components. For space reasons, the attendant’s seat needed to be completely reworked – and is now positioned a little further back than its series counterpart, it has an armrest on the left, and its seat automatically folds up when you stand up to make room for the incoming passengers. “Existing passenger seating components were modified and combined to create the new attendant’s seat.”
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