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Talkback Spring 2012 - Corby Borough Council

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REPAIRS and EMPTY HOMES<br />

Average repair and re-let time<br />

for an empty property<br />

% of repairs where the job is not<br />

completed in target time<br />

% of emergency repairs jobs<br />

completed in target time<br />

Not to have properties empty for<br />

long or in large numbers<br />

The number of empty garages<br />

MISCELLANEOUS<br />

Number of tenants taking up the option to join<br />

the home contents insurance scheme<br />

% of Faulty Vita link equipment repaired or<br />

replaced within 24 hours<br />

Number of Emergency Alarm calls answered<br />

in less than 20 seconds from elderly tenants<br />

connected to the alarm centre<br />

To re-let in less<br />

than 26 days<br />

25.7 days<br />

Less than 5% 0%<br />

100% 100%<br />

30 or less 29<br />

To have less than 940<br />

empty at year end<br />

1188 garages were empty at 31.3.12<br />

350 412<br />

99% 98%<br />

98% 99%<br />

Status Guide<br />

This is significantly below target<br />

This is slightly below target<br />

Target met<br />

<strong>Corby</strong> <strong>Borough</strong> <strong>Council</strong><br />

has in the region of<br />

4817 properties<br />

Other information about us<br />

<strong>Corby</strong> <strong>Borough</strong> <strong>Council</strong><br />

has in the region of<br />

560 leaseholders<br />

<strong>Corby</strong> <strong>Borough</strong> <strong>Council</strong><br />

has in the region of<br />

3447 garages

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