Talkback Spring 2012 - Corby Borough Council
Talkback Spring 2012 - Corby Borough Council
Talkback Spring 2012 - Corby Borough Council
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Mr Smith received his “Notification of our Intention” to recharge letter for his proportion of the repair costs in<br />
July 2011 and was sent his Final Bill in October 2011. This is because we wait until year end to look at all repair<br />
service charges to leaseholders and send firstly a “Notification of our Intention” to recharge letter which allows<br />
time for any queries to be answered or disputes to be settled before the Final Bill is sent.<br />
This year <strong>2012</strong>/13 will be different. All leaseholders will receive a quarterly bill in July/October/January/April<br />
outlining any repairs costs in the year they actually happen.<br />
Example using the details above<br />
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar<br />
Quarter 1 Quarter 2 Quarter 3 Quarter 4<br />
Bill date for above period<br />
Jul 1st <strong>2012</strong> £0.00<br />
Bill date for the above<br />
period Oct 1st <strong>2012</strong> £58.00<br />
Bill date for the above<br />
period Jan 1st 2013 £32.00<br />
Bill date for the above<br />
period 1st Apr 2013 £75.00<br />
We understand that this new billing arrangement could put financial pressure on leaseholders if you had to<br />
repay the previous years bill plus a quarterly bill for the current year. Therefore we will send you a bill quarterly<br />
for the current year during the course of <strong>2012</strong>/13 and you will also receive a quarterly bill for the previous year.<br />
By the beginning of 2013/14 the only bills for everyday and major repairs you will receive will be the quarterly bill.<br />
The new accounting software will also be used to collect the annual<br />
service charges at the beginning of each financial year. Instead of<br />
having separate invoices for ground rent, building insurance, stairwell<br />
caretaking and grounds maintenance, (where applicable) you will<br />
receive one bill and have a unique account number for that bill.<br />
You will shortly be receiving a Payment Smart Card with your unique<br />
account number. All charges we make annually or quarterly will be<br />
added to this account and any historic debt from unpaid invoices (if<br />
they are still outstanding) will be transferred into your account.<br />
If at anytime you find you cannot pay your bill, please contact the<br />
Leasehold Housing Officer who will be happy to discuss an affordable<br />
and reasonable repayment plan.
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