RA Sonae 59.indd
RA Sonae 59.indd
RA Sonae 59.indd
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05<br />
.Index<br />
1. Chairman’s Statement<br />
07<br />
10<br />
10<br />
10<br />
13<br />
15<br />
16<br />
16<br />
16<br />
17<br />
18<br />
18<br />
19<br />
22<br />
24<br />
25<br />
27<br />
29<br />
33<br />
33<br />
38<br />
46<br />
50<br />
56<br />
62<br />
69<br />
74<br />
2. <strong>Sonae</strong> Group business approach and portfolio<br />
2.1 Governance Model<br />
Share Ownership<br />
Holding Company Structure<br />
Group Ombudsman<br />
3. Our approach towards sustainable management<br />
Shareholder Value<br />
Environment in the Governance Model<br />
Knowledge<br />
Community and Education<br />
3.1 <strong>Sonae</strong> Holding’s role in relation to the management practices of sub-holdings<br />
Global Compact and Sustainable Development<br />
3.2. Values and Principles<br />
3.3. Managing New Risks: Strategic and Operational<br />
<strong>Sonae</strong> Risk Management Process<br />
Business Risk Model<br />
4. Commitments and Guidance to the sub-holdings<br />
5. Main Group Sustainability Milestones<br />
6. Examples of Sustainability Strategy in action in the sub-holdings<br />
6.1 Risk Management<br />
6.2 Eco-Efficiency<br />
6.3 Business Chain<br />
6.4 Human Capital<br />
6.5 Stakeholder Dialogue<br />
6.6 Community Involvement<br />
7. New Risks transformed into New Markets and New Businesses<br />
Glossary
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