Philips Consumer Lifestyle Drachten
Philips Consumer Lifestyle Drachten
Philips Consumer Lifestyle Drachten
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong><br />
<strong>Drachten</strong><br />
More than 60 years at the forefront of innovation and production!
2 <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong>
Contents<br />
Royal <strong>Philips</strong> Electronics NV 4<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> 7<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong> 8<br />
- High Impact Innovation Center 10<br />
- Innovation Domestic Appliances 12<br />
- Innovation Personal Care 14<br />
- Shaver production 16<br />
Are you going to be part of our next success? 18<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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4 <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
Royal <strong>Philips</strong> Electronics NV<br />
A consumer-centric and marketing-oriented<br />
organization focused on health and wellbeing<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong> is part of Royal <strong>Philips</strong> Electronics NV, one of<br />
the largest companies in the field of health, lifestyle and technology worldwide. As a<br />
consumer-centric and market-oriented organization, we develop meaningful products<br />
that improve people’s health and wellbeing. With our products, we want to contribute to<br />
a healthy and comfortable life for consumers. By health we do not just mean the medical<br />
aspects of health: staying fit, healthy food and a healthy lifestyle are just as important.<br />
Sustainability and corporate social responsibility are also high up on our list of priorities.
Our brand promise:<br />
sense and simplicity<br />
In a world where complexity increasingly touches every aspect of our daily lives,<br />
we will lead in bringing sense and simplicity to people by providing innovative<br />
solutions that are advanced, easy to use, and designed around the needs of all<br />
our users.<br />
Sense and simplicity is our brand promise and inspires us in everything we do. It<br />
inspires us to:<br />
• Develop meaningful solutions that meet the needs and wishes of consumers.<br />
• Use the latest insights and technologies to offer a better solution.<br />
• Create solutions that are user friendly as well as advanced.<br />
Investment in innovation and design<br />
<strong>Philips</strong> belongs to the top 50 of global brands. It has leading<br />
positions in many markets in the fields of health, consumer<br />
lifestyle and lighting. Well over 50,000 registered patents,<br />
36,000 registered trade marketing and 63,000 design<br />
rights illustrate the company’s innovative nature. To ensure<br />
that we keep this leading position in the market, we will<br />
continue to offer people meaningful innovations and will<br />
continue to make substantial investments in development.<br />
Sectors<br />
<strong>Philips</strong> employs well over 119,000 people worldwide.<br />
Its head office is located in Amsterdam. With health and<br />
wellbeing as the company’s spearheads, <strong>Philips</strong> supplies<br />
the professional and consumer markets with products<br />
from three overlapping sectors: Healthcare, Lighting<br />
and <strong>Consumer</strong> <strong>Lifestyle</strong>. <strong>Philips</strong> <strong>Drachten</strong> is part of the<br />
<strong>Consumer</strong> <strong>Lifestyle</strong> sector.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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Sustainability<br />
Sustainability is a key focus at <strong>Philips</strong>. We aim to minimize our ecological footprint, and<br />
this does not only apply to our products, production and purchasing, but also to our<br />
processes and the communities in which we operate. We use our expertise to simplify<br />
complex worldwide issues, such as the growing need for greater efficiency in energy<br />
consumption and healthcare, by developing sustainable solutions for consumers and<br />
professional users in all markets.<br />
All <strong>Philips</strong> products go through an EcoDesign process in which the consequences for the environment<br />
are considered in terms of energy consumption, hazardous substances, recycling, weight and lifetime.<br />
<strong>Philips</strong>’ environment-related procedures are audited by an independent party every year and the results<br />
are laid down in the annual sustainability report. <strong>Philips</strong> also stimulates education programs aimed at<br />
energy saving solutions. The company also strives to provide better healthcare at lower costs all over<br />
the world, including in such emerging markets as China and India.
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong><br />
Products that bring comfort to people’s lives<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> wants to improve the quality of people’s lives through the<br />
timely introduction of meaningful innovative lifestyle products. We achieve this, for<br />
instance, by:<br />
• Having intensive contacts with end users to gain profound insights into the needs<br />
and wishes of consumers.<br />
• Translating these insights into innovations through the collaboration between<br />
different disciplines.<br />
• Learning fast and limiting costs by determining the added value in the early stages<br />
of the development process.<br />
• Playing a leading role in ‘Open Innovation’ by working closely together with partners<br />
inside and outside <strong>Philips</strong>.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
More than 60 years at the forefront of innovation<br />
and production<br />
<strong>Philips</strong> <strong>Drachten</strong> is part of the <strong>Consumer</strong> <strong>Lifestyle</strong> (CL) sector. With more than 2000 employees<br />
with 35 different nationalities, <strong>Philips</strong> CL <strong>Drachten</strong> is one of CL’s largest development and production<br />
centers in Europe. We develop many innovative, consumer-oriented products that make life more<br />
comfortable for the global market. These products include coffeemakers, vacuum cleaners, hot air<br />
fryers and energy lamps. <strong>Philips</strong> CL <strong>Drachten</strong> has also been the development and production center<br />
for <strong>Philips</strong> shavers since 1950. Here we manufacture the most sophisticated <strong>Philips</strong> electric shavers.<br />
Millions of people across the world use our products every day.<br />
The reason for this success: our ambition to make high-quality<br />
products that excite people and that are among the best in their<br />
class. We fulfill this ambition by collaborating in multidisciplinary<br />
teams that are consumer-oriented, open-minded towards the<br />
outside world, constantly looking for improvements, and prepared<br />
to go the extra mile every day.<br />
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Continuous innovation<br />
Innovation is the common theme in our business processes.<br />
We are continuously working on new, innovative products and<br />
the improvement of our processes. We do this together with<br />
suppliers and knowledge centers.
Examples of these innovative products are the<br />
Wake-up Light which enables people to wake up<br />
more pleasantly, the SENSEO ® coffee machine which<br />
offers a path-breaking new way of enjoying one cup<br />
of delicious coffee, the SensoTouch 3D which is our<br />
best shaver ever, and the airfryer which uses the highly<br />
innovative ‘Rapid Air Technology’ to prepare delicious<br />
snacks without oil.<br />
Our organization<br />
The organization of <strong>Philips</strong> CL <strong>Drachten</strong><br />
comprises the following parts:<br />
• High Impact Innovation Center<br />
• Innovation Domestic Appliances<br />
• Innovation Personal Care<br />
• Shavers production<br />
• Supporting services, such as IT<br />
Despite the great diversity of activities, we present ourselves as<br />
one site. The 1Dracht& program plays an essential role in this: it<br />
is the major starting point in all our activities. With 1Dracht&, we<br />
strengthen the synergy between various groups and functions.<br />
This has big advantages, as close collaboration allows us to make<br />
optimal use of each other’s knowledge and skills. The 1Dracht&<br />
program also extends the career opportunities for employees.<br />
Because so many different activities take place on our site,<br />
employees can easily make a career step by transferring to another<br />
job or product group on the same site. This enables them to gain<br />
valuable experience and to develop themselves. This makes <strong>Philips</strong><br />
CL <strong>Drachten</strong> a highly dynamic and challenging work environment.<br />
Warm welcome<br />
We develop our products in close collaboration with <strong>Consumer</strong> Marketing and Design. <strong>Philips</strong> CL <strong>Drachten</strong> also contributes to sales<br />
promotion and the opening up of new markets. We do this first of all by producing high-quality products and delivering them very fast.<br />
We regularly receive managers and representatives from sales organizations and chain stores on our site. Our site is also regularly visited<br />
by government officials, politicians and journalists. All guests can count on a warm welcome from an enthusiastic team that gives fascinating<br />
presentations and offers interesting tours.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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10 <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
High Impact Innovation Center:<br />
Development of path-breaking pioneering technologies<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong>’s technological know-how is largely concentrated in <strong>Drachten</strong>,<br />
for instance in the High Impact Innovation Center (HIIC in short). HIIC is the ‘laboratory for<br />
future <strong>Consumer</strong> <strong>Lifestyle</strong> products’. This innovation center is at the basis of many high-tech<br />
innovations that have to lead to new, meaningful products for consumers.
HIIC<br />
Well over one hundred highly educated engineers and<br />
specialists work intensely on the predevelopment of new<br />
advanced technological solutions. They are closely involved<br />
in function and product development. The HIIC experts<br />
have an academic degree in a relevant subject from a<br />
research university or a bachelor’s degree from a university<br />
of applied sciences and are specialized in such disciplines as<br />
metal forming, plastics, decoration, electronics and applied<br />
chemistry. They closely follow all major technological<br />
developments that may be important to <strong>Philips</strong> CL. This<br />
keeps <strong>Philips</strong> CL always at the forefront of innovation.<br />
Open Innovation<br />
Using the ‘Open Innovation’ principle as its starting point,<br />
HIIC collaborates closely with other leading sectors,<br />
commercial partners and suppliers. Research universities,<br />
universities of applied sciences, engineering agencies<br />
and scientific research centers inside and outside the<br />
Netherlands are also part of the open innovation<br />
network. As <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong>’s research center,<br />
HICC is like a spider in a web. Thanks to the exchange of<br />
knowledge and the close collaboration with partners,<br />
HIIC is able to come up with trailblazing innovations.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
Innovation<br />
Domestic Appliances<br />
Domestic appliances<br />
of the future<br />
How will we vacuum clean our home five years from now?<br />
What will be the successor of the SENSEO ® coffee machine?<br />
What innovative and affordable appliance to purify water and<br />
air will be required, not only in the West but also in the rest<br />
of the world?<br />
12 <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
Innovation Domestic Appliances (IDA) is looking for answers<br />
to these and many other questions. IDA is an innovative think-<br />
tank responsible for the function and product development of<br />
small domestic appliances.
Innovations that IDA came up with include the airfryer<br />
equipped with the path-breaking ‘Rapid Air Technology’,<br />
Senseo ® and espresso machines, vacuum cleaners,<br />
water purifiers, air cleaners, and the Perfect Draft home<br />
draft beer dispenser. The specialists at IDA also develop<br />
numerous other household appliances, such as electric<br />
kettles, toasters, irons, deep fryers. Approximately 120<br />
employees work on function and product development,<br />
product research, testing and verification, lifecycle support,<br />
and quality.<br />
Strong together<br />
‘Open Innovation’ is also the guiding principle at IDA.<br />
The development engineers collaborate intensely with<br />
internal and external partners, such as HIIC, Innovation<br />
Centers in Asia, SaraLee (Douwe Egberts), suppliers, and<br />
scientific institutes.<br />
Supply<br />
IDA manages a supply chain with over 20 production and<br />
supply centers all over the world. The two most important<br />
production centers are in Poland and China. Supply<br />
consists of Supply Management, Purchasing, New Product<br />
Introduction (NPI) and the Model Shop.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
Innovation Personal Care<br />
Male Grooming and Vitalight<br />
Innovation Personal Care develops the new generation of Male Grooming products<br />
(shavers, trimmers and body groomers) and Vitalight products (energizing light products).<br />
Each innovation needs to hit the bull’s eye. Innovative products also call for fast execution.<br />
The time between idea and realization has to be as short as possible to stay ahead of<br />
the competition.<br />
14 <strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
<strong>Philips</strong> Shavers: wet and dry electric shaving<br />
Every day, millions of men all over the world use an<br />
electric shaver. There is every chance that they are using<br />
a <strong>Philips</strong> shaver. Together with its sister factory in the<br />
Chinese city of Zhuhai, <strong>Philips</strong> CL <strong>Drachten</strong> is one of the<br />
largest and most modern electric shaver manufacturers<br />
in the world. All <strong>Philips</strong> shavers are developed in<br />
<strong>Drachten</strong>. All over the world <strong>Philips</strong> shavers are known<br />
for their perfect shaving sensation. <strong>Philips</strong> has been<br />
manufacturing shavers since 1939, and has been the<br />
market leader in electric shaving since the 1960s.<br />
<strong>Philips</strong> has a market share of more than 50%. We would<br />
like to maintain this position. That is why we closely<br />
track consumer wishes and continue our search for<br />
ever more perfection with ‘cutting edge technology’.<br />
Our products keep up with time and each new<br />
generation is a response to changes in consumer wishes.<br />
We want to exceed these wishes by offering even<br />
better performance, more comfort, modern designs<br />
and plenty of options.
Close to the skin<br />
What do consumers experience?<br />
With Male Grooming appliances we come very close to the skin of consumers. Safety,<br />
comfort and performance come first during development. All products are extensively<br />
tested in our Product Research Center. The effects on skin and hair are checked with<br />
highly sensitive instruments. We establish how the shaving performance can be further<br />
improved and how consumers experience our products. The test results help us to<br />
continuously improve our products and adjust them even better to consumers’ wishes.<br />
Beard trimmers, hair clippers, and body groomers<br />
Men increasingly feel a need to express themselves<br />
through styling. Instead of seeing shaving and<br />
grooming as a necessary evil, they regard it as a<br />
form of self-expression. Shaving and styling are<br />
often combined: for instance by wearing a macho<br />
stubble beard during the weekend, while sporting a<br />
closely shaven face during the week. Men feel freer<br />
and more inclined to express themselves through<br />
their appearance. <strong>Philips</strong> wants to provide them<br />
with the right products to do so!<br />
Whether they want a smoothly groomed face,<br />
a clear-cut hairline or total hair removal: the<br />
grooming products developed in <strong>Drachten</strong><br />
cater to all consumer wishes. Developers<br />
keep a close eye on consumers and<br />
their wishes. This enables them to<br />
create advanced and easy-to-use<br />
products that comply with the<br />
latest trends.<br />
Vitalight - for a comfortable life<br />
Relaxation, vitality, pain reduction and making life more pleasant: those are<br />
the key concepts for Vitalight. In <strong>Drachten</strong>, the department develops and<br />
tests a wide variety of products, ranging from the Wake-up Light to the<br />
Energy Light and InfraCare.<br />
Vitalight’ products bring sunshine into people’s homes. The Wake-up Light<br />
allows people to wake up naturally by imitating a sunrise. This results in a<br />
more pleasant waking-up experience. Other well-known top products of<br />
Vitalight are the InfraCare infrared lamps and the Energy Light, which uses<br />
light to give more energy during the dark winter months.<br />
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
Shaver production<br />
World-class production center<br />
The shaving heads and shavers developed and manufactured in <strong>Drachten</strong> have been<br />
successfully distributed and sold all over the world for many years. Our development<br />
and production processes are characterized by great flexibility, high quality, continuous<br />
improvement and the lowest possible costs. Our employees work as one close-knit team<br />
that continuously goes the extra mile to deliver top performance at world-class level.<br />
Flexible production process<br />
In 1950, <strong>Philips</strong> founded a factory for the production<br />
of electric shavers in <strong>Drachten</strong>. There have been lots of<br />
developments since then. Manual work has largely made<br />
way for mechanized and even fully automated production<br />
methods. This helped us keep our costs down and stay<br />
competitive. Big challenges like these are just our thing.
High standards<br />
A shaver consists of various parts that are nearly all made in house,<br />
such as shaving heads, trimmers, plastic parts and power supplies.<br />
Next these parts are combined with the greatest possible precision<br />
to create complete, high-quality shavers. Our production processes<br />
have been arranged in a way that ensures the delivery of perfect<br />
quality. Only shavers that meet the highest standards will be released<br />
for delivery to our customers.<br />
Innovative production techniques<br />
Developing an innovative product is one thing, but mass producing<br />
such a product is a different story. <strong>Philips</strong> CL <strong>Drachten</strong> has the<br />
expertise to ensure that its production processes run smoothly.<br />
To achieve this, we use the latest technologies in the fields of<br />
electrochemical processing, metallurgy, robotized production<br />
processes, insert molding, and decoration. The production process<br />
is supported from start to finish by modern logistic management<br />
technology.<br />
High speed<br />
Our production process is very fast. When we receive an<br />
order from one of our sales organizations or a large chain<br />
store, we can produce and deliver the requested shavers<br />
within a few days!<br />
Simply <strong>Philips</strong><br />
The entire production process is geared towards maximum<br />
performance and minimum waste of raw materials, time and energy.<br />
Small intermediate stocks, thorough quality checks and automated<br />
production systems guarantee high-quality output. Each employee<br />
contributes to the continuous improvement of our processes.<br />
Care for people and environment<br />
During the production of our shavers, we pay close attention to the<br />
environmental impact of our processes and the working conditions<br />
for our employees. Our site meets all occupational health, safety and<br />
environment standards. Safety, health, energy efficiency, recycling and<br />
waste control are at the top of our list. Water and air are cleaned<br />
with modern purification plants to prevent pollution and odor<br />
nuisance. <strong>Philips</strong> takes its responsibility on this point, and even goes<br />
a little further than is required by law. Care for people and the<br />
environment are also part of being a world-class production center!<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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Are you going to be part<br />
of our next success?<br />
We offer employees a challenging environment in which they have plenty of opportunities<br />
to develop themselves and to make use of their talents. We value our people because<br />
they are the basis for our success. Their initiatives and efforts enable us to exceed<br />
consumer expectations.<br />
Thanks to its size and versatility, <strong>Philips</strong> CL <strong>Drachten</strong> can offer excellent internal<br />
training and career opportunities. We also regularly offer research and work<br />
experience internships.<br />
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Interested?<br />
Would you like to work in a dynamic,<br />
international high-tech organization and<br />
contribute to the development, testing and<br />
production of top products that are sold all<br />
over the world? Go to www.philips.com/careers<br />
to apply for a job.<br />
<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong> <strong>Drachten</strong><br />
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<strong>Philips</strong> <strong>Consumer</strong> <strong>Lifestyle</strong><br />
Oliemolenstraat 5<br />
9203 ZN <strong>Drachten</strong><br />
Postbus 20100<br />
9200 CA <strong>Drachten</strong><br />
Tel. +31 512 59 91 11<br />
Fax +31 512 53 13 25<br />
www.philips.com<br />
communicatie.drachten@philips.com<br />
July 2011