Facilitative Leadership in Social Work Practice - Springer Publishing
Facilitative Leadership in Social Work Practice - Springer Publishing
Facilitative Leadership in Social Work Practice - Springer Publishing
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ONE<br />
What Is the Role of the<br />
<strong>Facilitative</strong> Leader?<br />
WHAT IS FACILITATION?<br />
Facilitation is a process (a word we shall use often and <strong>in</strong> many ways) <strong>in</strong><br />
which a person or persons, “acceptable to all members of the group, substantively<br />
neutral, and [who] has no decision- mak<strong>in</strong>g authority <strong>in</strong>tervenes<br />
to help a group improve the way it identifies and solves problems and<br />
makes decisions <strong>in</strong> order to <strong>in</strong>crease the group’s effectiveness” (Schwartz,<br />
1994, p. 4). It is important to note the first part of that def<strong>in</strong>ition: “acceptable<br />
to all members of the group.” Be<strong>in</strong>g acceptable to all members is significant,<br />
because facilitation has some similarities to therapeutic roles social<br />
workers use with treatment groups and <strong>in</strong>dividuals. Among those important<br />
parallels are trust, rapport, empathy, and acceptance. These qualities,<br />
among others, allow the <strong>in</strong>dividual or group session to be the most productive<br />
because the <strong>in</strong>dividuals who participate understand that each has<br />
unique contributions that can be made to help address the task at hand.<br />
The second phrase, “substantively neutral,” is also important. The traditional<br />
def<strong>in</strong>ition of a facilitator is one who enables a group to function<br />
better but does not <strong>in</strong>sert his ideas and op<strong>in</strong>ions—no matter how germane<br />
they may be to the group’s decision. Neutrality is one of the key differences<br />
that dist<strong>in</strong>guishes a facilitator from a facilitative leader. A facilitative<br />
leader is not neutral. Yes, she facilitates. But she also offers <strong>in</strong>formation and<br />
1