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ESSAYS ON TEXT MINING FOR IMPROVED DECISION MAKING ...

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information from the colloquial language. A successful comparing to the frequency baseline<br />

proves the feasibility of this approach.<br />

Study 7 contributes to previous research in multiple ways. The main contribution of the<br />

proposed approach is the new CCI index that identifies relative strength, relative weakness,<br />

plus parity of the organization's R&D activities in technology pairs. The second contribution is<br />

a method to determine the characteristics of relationships and to show whether two<br />

technologies are equally influencing one another (symmetry) or whether the impact of the<br />

first technology on the second is different from the impact of the second technology on the<br />

first (asymmetry). A third contribution is the presentation of a CCI network graph that shows<br />

the overall structure and the complex CCI relationships between several technologies.<br />

Finally, changes of the CCI are analyzed over time to discover trends regarding how the<br />

technology impact changes over time. They show which technology should receive more or<br />

less development and investment. Overall, the results testify to the ability of CCI to generate<br />

potentially useful insights for R&D decision makers of organizations.<br />

7. Shortcomings & Further Research<br />

Future work concerning study 1 should focus on improving the prediction by adding further<br />

unstructured information from existing customers (e.g. e-mails) to the prediction model.<br />

Study 2 is evaluated concerning e-commerce companies. It can be enlarged by selecting<br />

further line of businesses e.g. automotive supplier companies.<br />

The parameters of study 3 can be optimized concerning the precision and recall values of the<br />

evaluation.<br />

Directions for future research of study 4 are given by the fact that nowadays there is a large<br />

amount of textual information available on the internet and this information probably contains<br />

many new technological ideas. Enlarging this approach to a web idea mining approach that<br />

automatically identifies problem solution ideas from the internet is an interesting topic for<br />

further research.<br />

Further work of study 5 should aim at enlarging and optimizing this approach e.g. by<br />

identifying further properties of innovative ideas. A second avenue of further research could<br />

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