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Flaunte January 2013 Edition - New Delhi Institute of Management

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“CAFE COFFEE DAY”<br />

THE ULTIMATE SIP By Joydeep Das<br />

To gain competitive advantage, Cafe c<strong>of</strong>fee day, a strong<br />

competitor <strong>of</strong> Barista has come up in a big way. Barista was the<br />

market leader and just before some years ago, an unanticipated<br />

rock called Cafe C<strong>of</strong>fee Day popularly known as CCD hit the<br />

market.<br />

Other competitors such as Costa C<strong>of</strong>fee, C<strong>of</strong>fee Bean & Tea<br />

Leaf, Gloria jeans have been also triggered by Cafe C<strong>of</strong>fee Day. They tried to push and<br />

drive the customer with accessibility factor i.e. opening large number <strong>of</strong> outlets and <strong>of</strong>fering<br />

products.<br />

They started with very different <strong>of</strong>ferings to customers, selling breakfast meals on<br />

highways according to Indian touch (Desi tarka). Paranthas, omelettes, were common<br />

among them.<br />

Risk taker – They took risk and pitched very different market segment. Those were<br />

hospitals, corporate <strong>of</strong>fices etc.<br />

This has given hard slap to Barista which made them disappear from market. Many Barista<br />

shut down but Cafe C<strong>of</strong>fee Day has increased their outlets.They played very smartly by<br />

opening their stores in colonies, societies and metro stations. This strategy is nothing but<br />

giving convenience to public.<br />

Rajiv chowk metro station witnessed the most footfalls in <strong>Delhi</strong> as it is one <strong>of</strong> the hub <strong>of</strong> all<br />

metro points. There has been an immense<br />

scope <strong>of</strong> westernization in metropolitan; life<br />

is becoming very fast and mechanical.<br />

People want everything mobile so “why not<br />

c<strong>of</strong>fee”. Cafe C<strong>of</strong>fee gives fast service and<br />

also you can call just 2 minutes before and<br />

grab your c<strong>of</strong>fee.<br />

Social networking other than online has also<br />

increased, whenever one is free, they prefer<br />

to sit and chat over the c<strong>of</strong>fee which relaxes<br />

a person and interacts with other depicting a<br />

cozy atmosphere. Discussing about agendas, <strong>of</strong>ficial meetings, and business deals takes a<br />

front seat too for their success. They cooperate and provide them best solution through their<br />

service.<br />

As per price is concerned, Cafe C<strong>of</strong>fee Day has been witnessed one <strong>of</strong> the reasonable<br />

c<strong>of</strong>fee hub. This is one <strong>of</strong> the reasons for their public acceptance especially for college &<br />

school students. Attractive combo <strong>of</strong>fers proves to increase the c<strong>of</strong>fee sippers with their<br />

puffs and sandwiches.

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