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Beauty Diversity — Tapping into a Wider Market<br />

Beauty<br />

Business Buzz<br />

Charlene Abretske<br />

Not so long ago there was one st<strong>and</strong>ard of<br />

beauty for women in the United States; the<br />

“beautiful blonde goddess” was the epitome of<br />

ethereal appreciation.<br />

When we were little girls our baby dolls<br />

were blonde <strong>and</strong> blue eyed, <strong>and</strong> then we<br />

graduated to Barbie. If we did not grow up to<br />

meet the beauty st<strong>and</strong>ard set forth by Christie<br />

Brinkley, we did not fall into the category of<br />

“traditionally beautiful.”<br />

Over time, as women came into positions<br />

of power in entertainment <strong>and</strong> media, we<br />

began to see a complete shift in the perception<br />

of beauty. This shift embraces what makes<br />

every woman beautiful, whether she is blonde,<br />

brunette, White, Black, Asian, Hispanic or<br />

Multicultural.<br />

Our cultural st<strong>and</strong>ards of beauty have<br />

changed considerably in the last 30 years. This<br />

has allowed the beauty industry to explode<br />

with different styles, products <strong>and</strong> technologies<br />

that help every woman reach her personal<br />

st<strong>and</strong>ard of beauty.<br />

It has long been the calling of beauty<br />

professionals to help all women feel respected,<br />

special <strong>and</strong> beautiful. Now, as a society, we<br />

see the effect it has on all women. Stereotypes<br />

have been smashed <strong>and</strong> our beauty icons have<br />

evolved.<br />

With this relatively new beauty acceptance<br />

comes a responsibility for salons to keep up<br />

with the trends in new products <strong>and</strong> services, as<br />

well as offer them in different ways <strong>and</strong> to different<br />

clients than we traditionally might have.<br />

Trends in the beauty industry begin by<br />

beauty professionals trying something different<br />

in their chairs. When you take that chance <strong>and</strong><br />

explore your creativity to make one woman<br />

in your chair feel beautiful, you are actually<br />

elevating the industry <strong>and</strong> all women as a<br />

population.<br />

With so much diversity out there, what<br />

do you do to tap into a wider market? Start by<br />

allowing your clients access to universal treatments,<br />

specializing <strong>and</strong> branching out.<br />

UNIVERSAL TREATMENTS<br />

Offer services that appeal to women of all<br />

ages, <strong>and</strong> all ethnic backgrounds. The beauty<br />

industry as a whole is great about offering new<br />

technology that will increase your sales <strong>and</strong><br />

market share.<br />

A good example of this is the advent of hair<br />

extensions. Until the mid nineties, women did<br />

not have much choice about the length of their<br />

hair. Even though they had been embraced<br />

for decades for their long lasting <strong>and</strong> dramatic<br />

look by salons that specialized in African<br />

American hair, if you did not have a stylist<br />

back then who was trained in the art of hair<br />

extensions, you had to just wait <strong>and</strong> let your<br />

hair grow.<br />

Eventually, more <strong>and</strong> more products<br />

that were much easier to use came out as the<br />

dem<strong>and</strong> grew. This allowed all women to have<br />

access to the hair they wanted, when they<br />

wanted it. This trend also brought back new<br />

<strong>and</strong> better versions of clip in extensions, allowing<br />

women at all economic levels to make<br />

the choice to change their look at a moments<br />

notice. The popularity of these items also<br />

allowed for a completely new class of retail<br />

items, allowing salons to increase their retail<br />

sales.<br />

Another good example is blow out treatments.<br />

These cross all boundaries <strong>and</strong> allow<br />

all types of women to go silky <strong>and</strong> shiny with<br />

minimal maintenance. These appeal to women<br />

with varied hair types, ranging from curly, to<br />

unruly, to resistant gray. The popularity of<br />

these treatments is exploding in all types of<br />

salons with all types of specialty clients.<br />

SPECIALIZING<br />

Having experts on staff will allow the rest<br />

of your clientele to grow. When clients are<br />

ready to make a change in their look, having<br />

someone on staff that specializes in that<br />

particular area will allow the client to make<br />

that change with confidence. Furthermore, if<br />

they change their mind as styles change, you<br />

will have the ability to keep them as a client by<br />

moving them back into the more traditional<br />

choices your salon offers.<br />

An example of this would be having someone<br />

on staff that specializes in natural hair,<br />

even if your salon primarily deals with relaxers<br />

<strong>and</strong> weaves. This allows your clients to have<br />

all the options they need to explore the type of<br />

beauty they would like to, while still coming to<br />

you for their services.<br />

BRANCHING OUT<br />

If you are looking to have a broader appeal,<br />

finding the clients you want to open up to is<br />

critical. Does your website reflect the environment<br />

you are offering along with offering an<br />

accurate menu that appeals to the clients you<br />

would like to have? Make sure the menu on<br />

your website offers the newer services you are<br />

offering. If a potential customer is searching<br />

for “natural hair” in your town, make sure<br />

your salon appears in that search. This will<br />

help match you with the right clients, <strong>and</strong> you<br />

will be surprised how many of the people you<br />

want will find you.<br />

Every client should feel beautiful when<br />

they leave your salon, <strong>and</strong> the more diverse<br />

your salon is, the more beauty you can offer to<br />

your clients.<br />

Charlene Abretske is an independent business advisor. To reach her email<br />

charleneabretske@gmail.com or call (760)453-1882.<br />

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NORTHWEST STYLIST & SALON | OCTOBER 2010 |


In this issue...<br />

3<br />

6<br />

10<br />

Beauty Business Buzz<br />

With so much diversity out there,<br />

what do you do to tap into a<br />

wider market? Charlene Abretske<br />

offers suggestions like allowing<br />

your clients access to universal<br />

treatments, specializing <strong>and</strong><br />

branching out.<br />

Off the Top<br />

Kimberly Johnson shares<br />

messages that may not always<br />

be politically correct in her new<br />

column “Off the Top”. However,<br />

some of her experiences may<br />

give the reader comfort to realize<br />

that they are not the first who has<br />

struggled to h<strong>and</strong>le a mistake, or<br />

even a success, in a graceful way.<br />

Better Business<br />

Neil Ducoff discusses<br />

performance expectations from<br />

leaders that are out of sync with<br />

capabilities <strong>and</strong> strengths of<br />

employees.<br />

Beauty Business Buzz . . . . . . . . . . 3<br />

Blue Highways . . . . . . . . . . . . . . 4<br />

The Nail Extension . . . . . . . . . . . . 5<br />

Off the Top. . . . . . . . . . . . . . . . . 6<br />

Marketing Straightening Services . . 7<br />

How to Care for Curly <strong>Hair</strong> . . . . . . . 8<br />

Esthetic Endeavors . . . . . . . . . . . 8<br />

Fat Profits from <strong>Thinning</strong> <strong>Hair</strong>. . . . . 9<br />

Better Business . . . . . . . . . . . . . 10<br />

Oregon Board News. . . . . . . . . . 13<br />

Washington Board News . . . . . . . 14<br />

Flying Lessons . . . . . . . . . . . . . 14<br />

Classifieds . . . . . . . . . . . . . . 15-17<br />

Mane Objective . . . . . . . . . . . . 18<br />

Calendar . . . . . . . . . . . . . . . . . 18<br />

What’s New in the Market . . . . . . 19<br />

On the cover...<br />

Cover Photo Courtesy of<br />

Brocato Curlinterrupted 2.0<br />

Curlinterrupted Smoothing System<br />

transforms frizzy, unruly hair into a<br />

soft, smooth, sleek sensation. While<br />

straightening systems have gained<br />

world-wide popularity, Sam Brocato<br />

is concerned that many contain toxins<br />

that could be harmful to you <strong>and</strong> your<br />

clients’ health. Curlinterrupted 2.0 tames<br />

coarse, frizzy hair while maintaining<br />

strict st<strong>and</strong>ards of health <strong>and</strong> safety.<br />

Texture Has Many Colors<br />

Blue Highways<br />

Jerry Tyler<br />

Diversity in the Multicultural Market<br />

When I think of all the advances in the<br />

multicultural market over the last few years,<br />

one word seems to st<strong>and</strong> out more than<br />

others: texture.<br />

No other word better defines the needs<br />

<strong>and</strong> challenges facing this segment of our<br />

industry.<br />

Almost every aspect of the multicultural<br />

market revolves around texture; either the<br />

desire to embrace <strong>and</strong> enhance it or the desire<br />

to convert it to a texture that is more desirable<br />

to the wearer.<br />

Both of these driving forces have a<br />

major impact on the market as a whole. As<br />

progressive industry professionals, we need to<br />

underst<strong>and</strong> these needs <strong>and</strong> desires, both as a<br />

means to stay relevant in our ever-exp<strong>and</strong>ing<br />

industry <strong>and</strong> as a matter of cultural awareness.<br />

Many in the market who have long dealt<br />

with the desire to alter the natural texture<br />

of their hair have endured heat (through<br />

thermal conversion) <strong>and</strong> strong chemicals.<br />

With the current attention focusing on a<br />

more natural <strong>and</strong> holistic lifestyle, many<br />

are going back to embracing their natural<br />

texture by using organic products, <strong>and</strong> using<br />

timeless techniques to create braids, locks <strong>and</strong><br />

twists. These methods celebrate their cultural<br />

heritage, as many of these techniques have<br />

been h<strong>and</strong>ed down, mother to daughter, aunt<br />

to niece <strong>and</strong> friend to friend.<br />

This shift is evident in many products<br />

that have now gone back to nature to encourage<br />

hair <strong>and</strong> scalp care, prevent hair loss <strong>and</strong><br />

promote hair growth. Some industry leaders<br />

have even gone back generations to their relatives’<br />

home prescriptions that used what was<br />

available in the kitchen. Some used natural<br />

herbs <strong>and</strong> emulsions to create hair <strong>and</strong> scalp<br />

products that cleanse <strong>and</strong> condition naturally,<br />

many coming from their cultural ancestors.<br />

In generations past, the use of natural oils<br />

<strong>and</strong> tonics to dress the hair was common, <strong>and</strong><br />

promoted shine <strong>and</strong> manageability.<br />

Braiding is the oldest form of hairdressing.<br />

It is used as a foundation for attaching<br />

hair with an alternative texture, as well as in<br />

natural hairstyling. In its natural state, there<br />

is nothing more appealing or beautiful as<br />

braiding as an art form.<br />

On the other side, when not applied with<br />

care <strong>and</strong> proper tension, braiding has a huge<br />

potential to create long-term hair loss <strong>and</strong><br />

scalp damage. There is even a medical term<br />

for hair loss due to improper braiding, called<br />

“Traction Alopecia.”<br />

Next to hair loss from medical conditions,<br />

Traction Alopecia has been recognized<br />

as the primary source of premature hair loss<br />

in the multicultural market. Faced with this<br />

challenge, many industry leaders are using<br />

modern technology, natural prescriptives<br />

<strong>and</strong> even diet <strong>and</strong> mineral supplements to<br />

re-grow lost hair. This has made Trichology,<br />

the study of the health of hair <strong>and</strong> scalp, the<br />

fastest exp<strong>and</strong>ing area in this market segment,<br />

with many working to create alternative solutions<br />

to the challenges of hair loss.<br />

The other part of the multicultural market<br />

that is ever exp<strong>and</strong>ing is the component<br />

that focuses on hair additions <strong>and</strong> enhancement.<br />

This is where the client wants to<br />

convert their natural hair to another texture,<br />

length or even color through the addition of<br />

added-on hair.<br />

Again, when braiding is used as a foundation<br />

for attachment, great care must be taken<br />

to alleviate stress <strong>and</strong> prevent hair loss by<br />

creating a low or no tension base for securing<br />

the hair. In addition, it is important to employ<br />

braiding strategies that allow the scalp to<br />

breathe <strong>and</strong> receive cleansers <strong>and</strong> tonics, all of<br />

which are crucial to promoting <strong>and</strong> protecting<br />

scalp health during the duration of the<br />

hair enhancement.<br />

There is an ever-increasing dem<strong>and</strong> for<br />

hair to be provided for weaves, extensions<br />

<strong>and</strong> lace front wigs, as well as for non-surgical<br />

hair replacement. This dem<strong>and</strong> necessitates<br />

increased dialogue <strong>and</strong> honest communication<br />

with hair suppliers, especially since the<br />

consumer purchases much of the hair in the<br />

multicultural market <strong>and</strong> then gives it to the<br />

industry professional for attachment.<br />

This can lead to unethical practices, with<br />

the unwary purchaser buying some hair not<br />

meeting the state st<strong>and</strong>ards which can result in<br />

a negative outcome for the consumer, either<br />

short term or long term. The consumer, not<br />

the professional, purchases approximately 70<br />

– 80 percent of the hair sold in the multicultural<br />

market. Therefore, consumer education<br />

<strong>and</strong> protection should be at the forefront in<br />

order to maintain safe practice st<strong>and</strong>ards where<br />

hair enhancement is involved.<br />

With the constant evolution <strong>and</strong> growth<br />

in the multicultural market, there are untold<br />

opportunities that await us as industry professionals.<br />

These opportunities will continue<br />

to provide outlets for creative expression, as<br />

well as provide solutions for this wonderful<br />

component of the industry marketplace.<br />

Jerry Tyler’s column Blue Highways is his “Road Less Traveled” perspective<br />

on the solutions <strong>and</strong> challenges facing the beauty industry. Jerry Tyler has<br />

been a stylist since 1975 serving as the former artistic director for Vidal Sassoon<br />

Academy <strong>and</strong> currently as Director of Education for Carlton <strong>Hair</strong> salons.<br />

He is also a licensed cosmetology instructor <strong>and</strong> has served as President of<br />

the California State Board of Barbering <strong>and</strong> Cosmetology.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

Northwest <strong>Stylist</strong> & <strong>Salon</strong><br />

Volume XXVI, Number 11, Issue 307<br />

October 15 - November 15, 2010<br />

Founded 1984 by David Porter<br />

Published monthly by<br />

Holl<strong>and</strong> Graphics, Inc.<br />

1750 SW Skyline Blvd., Suite 24<br />

Portl<strong>and</strong> OR 97221<br />

Toll-free (888) 297-7010<br />

or (503) 297-7010<br />

Fax (503) 297-7022<br />

E-mail: editor@nwstylist.com<br />

Web site: www.nwstylist.com<br />

Publisher<br />

Holl<strong>and</strong> Graphics, Inc.<br />

Managing Editor<br />

Lisa Kind<br />

Production Manager Joel Holl<strong>and</strong><br />

Advertising Director Marcy Avenson<br />

Classified Sales<br />

Kelly Smith<br />

Contributing Writers:<br />

Judy Culp, Jerry Tyler, Charlene Abretske,<br />

Neil Ducoff, Jaime Schrabeck, Marco Pelusi,<br />

Steve Sleeper, Michelle Laxson, Rebekah Vigil,<br />

Cindy Van Steel<strong>and</strong>t, Craig Black<br />

Oregon Board of Cosmetology<br />

Kraig Bohot, Communications Officer<br />

Washington State Advisory Board<br />

Susan Colard, Administrator<br />

NW STYLIST & SALON is mailed free of charge to<br />

licensed salons <strong>and</strong> barbershops, booth renters <strong>and</strong><br />

beauty schools in Oregon <strong>and</strong> Washington. Circulation<br />

is restricted to members of the beauty <strong>and</strong> barber<br />

profession, its suppliers <strong>and</strong> students.<br />

CONTRIBUTIONS OF PHOTOS, ARTICLES, etc.,<br />

are welcome. Payment offered only when arrangements<br />

are made in writing in advance with the editor/<br />

publisher.<br />

ALL MATERIAL COPYRIGHT 2010 by Holl<strong>and</strong><br />

Graphics, Inc. <strong>and</strong>/or the bylined authors or photographers.<br />

No part of this publication may be reproduced,<br />

stored in a retrieval system, or transmitted, in any form,<br />

or by any means, electronic, mechanical, photocopying,<br />

recording or otherwise, without the prior permission of<br />

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OPINIONS AND ENDORSEMENTS herein are<br />

the sole responsibility of the writers or advertisers<br />

<strong>and</strong> do not necessarily represent the opinions of the<br />

publisher or the State Boards of each state. Publication<br />

of advertising contained herein does not constitute<br />

endorsement. Columns are the opinions of the writers<br />

<strong>and</strong> not those of the publisher. NW <strong>Stylist</strong> & <strong>Salon</strong> assumes<br />

no responsibility for the claims of any advertiser<br />

in their paid advertising nor in the promotional material<br />

they provide either orally or in writing. Advertising<br />

does not imply that the paper will provide any editorial<br />

coverage, photos, calendar mention, or any other space<br />

or consideration other than actual space purchased. All<br />

advertising must be paid in advance of publication in<br />

lieu of prior arrangements. Invoices paid after terms<br />

will be subject to a 2.5% per month service charge.<br />

Delinquent invoices may be subject to a h<strong>and</strong>ling fee<br />

of 25%. Published rates are net. Agencies add 15% for<br />

gross cost. No Agency discounts. In the event a suit or<br />

action is brought to collect amounts due NW <strong>Stylist</strong> &<br />

<strong>Salon</strong> shall be entitled to recover attorney fees <strong>and</strong> costs<br />

incurred.<br />

ADDITIONAL OR OUT-OF-STATE SUBSCRIP-<br />

TIONS: For a one year subscription, send name,<br />

address <strong>and</strong> zip with check for $20 payable to HOL-<br />

LAND GRAPHICS, INC. to Subscriptions, NW <strong>Stylist</strong><br />

& <strong>Salon</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>,<br />

OR 97221. Address changes require old mailing label.<br />

| OCTOBER 2010 | NORTHWEST STYLIST & SALON


Dare to be Different<br />

The Nail Extension<br />

Jaime Schrabeck<br />

Diversity is not a word that immediately<br />

comes to mind when discussing the nail profession.<br />

In many ways, professional nail care<br />

could be described as the least diverse segment<br />

of the beauty industry. Most of the manicurists<br />

are female, as are most of the clients.<br />

While most manicurists may be of a particular<br />

cultural background or socioeconomic<br />

status, most of their clients likely represent<br />

another. As more salons open, the more<br />

similar they seem.<br />

Furthermore, nail services (manicures,<br />

pedicures, enhancements, etc.) tend to be<br />

universal <strong>and</strong> less diverse than hair <strong>and</strong> skin<br />

care services. Perhaps, that is because manicurists<br />

typically do not give the condition of<br />

nails as much consideration when selecting<br />

products <strong>and</strong> performing services as hair or<br />

skin professionals give to the condition of hair<br />

<strong>and</strong> skin.<br />

Few manicurists specialize in a particular<br />

service. This is not because they are equally<br />

proficient in a variety of services, but because<br />

they do not want to limit their clientele, or<br />

perhaps are unable or unwilling to develop<br />

the skills necessary to become a true expert.<br />

Contrast that with hair professionals who<br />

may market themselves as color correction<br />

specialists, or skin professionals who promote<br />

themselves as waxing queens.<br />

This lack of diversity could be accepted<br />

as a limitation inherent to the nail profession;<br />

however, it could also be viewed as an<br />

opportunity to reach beyond what is expected<br />

<strong>and</strong> achieve what is possible. The relatively<br />

low status of nail professionals within the<br />

beauty industry, the similarity among nail<br />

salons <strong>and</strong> the low expectations of consumers,<br />

may be seen as challenges as well as opportunities.<br />

This choice will influence not only your<br />

perspective, but also every other decision you<br />

make as a nail salon owner.<br />

Diversifying would seem a worthy goal,<br />

but first we must determine exactly what that<br />

means. Most salon owners view diversity as<br />

a challenge to do more: add services, extend<br />

hours, increase retail offerings, exp<strong>and</strong> the<br />

salon, advertise regularly, discount prices, etc.<br />

These options may seem entirely reasonable;<br />

in fact, there have been many articles<br />

written to justify them. However, before<br />

adding ear c<strong>and</strong>ling, chakra healing <strong>and</strong><br />

matchmaking to the service menu, or selling<br />

nutritional supplements, ask yourself, “How<br />

does this enhance my reputation as a successful<br />

nail professional?”<br />

<strong>Salon</strong> consultants earn thous<strong>and</strong>s of dollars<br />

explaining what might be obvious if salon<br />

owners were able to evaluate their own businesses<br />

both objectively <strong>and</strong> critically. Underst<strong>and</strong>ing<br />

what is working, as well as what is<br />

not, is a crucial first step before committing to<br />

any major changes. Any change could prove<br />

to be a costly mistake without proper research<br />

first. It is entirely possible your well-intentioned<br />

efforts will backfire by wasting your<br />

resources, alienating your existing clientele or<br />

diluting your br<strong>and</strong>.<br />

For example, if your salon appeals strongly<br />

to a particular demographic, such as older<br />

professional women, as mine does, you may<br />

not need to target a different group, but just<br />

find more effective ways to reach potential clients.<br />

If I were to make the mistake of targeting<br />

teenage girls to increase my clientele, my salon<br />

would need to undergo some major changes<br />

(decor, pricing, music, etc) <strong>and</strong> my existing<br />

clients would not be pleased.<br />

Having those new clients would not be<br />

worthwhile if they detracted from the experience<br />

my loyal clients expect <strong>and</strong> value. Part of<br />

underst<strong>and</strong>ing my business is recognizing my<br />

best clients <strong>and</strong> providing them with quality<br />

nail services in a clean, upscale environment.<br />

Growing your business is a process that<br />

requires information, much of which you can<br />

discover for yourself with the help of clients,<br />

coworkers <strong>and</strong> the larger business community.<br />

The following questions, while not exhaustive,<br />

are designed to generate discussion to help<br />

guide you in your decisions.<br />

What is the culture of your salon? What<br />

makes your salon <strong>and</strong> / or services unique?<br />

What is the first thing someone notices upon<br />

entering? How would you describe the<br />

relationships among coworkers? How would<br />

you describe your clients? What do they value<br />

most: convenience, price, time, etc? Which<br />

services are your most popular <strong>and</strong> why?<br />

Which services are most / least profitable? Are<br />

clients requesting services you do not offer,<br />

specific products or procedures?<br />

What products sell the best, which do not<br />

sell well? What compliments or complaints<br />

do you hear most often? How well does your<br />

location serve your business? What is your<br />

relationship with other businesses? How does<br />

your salon contribute to the community?<br />

What is your biggest obstacle to being more<br />

successful? What aspect of your business do<br />

you enjoy most, <strong>and</strong> what do you enjoy the<br />

least? And so on . . .<br />

Diversity is not a challenge to do more,<br />

but an opportunity to be different, better, <strong>and</strong><br />

more successful. Clients should expect more<br />

of nail salons, <strong>and</strong> we should exceed their<br />

expectations with clean, safe, quality services.<br />

Jaime Schrabeck, Ph.D. owns Precision Nails, an exclusive nails-only salon in<br />

Carmel, California. She can be reached at info@precisionnails.com.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

Remember your umbrella<br />

503.358.0782<br />

Protect hair from the<br />

effects of humidity...<br />

rain drops<br />

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• nourishing<br />

• quenching<br />

• deep penetrating<br />

• brilliant shine<br />

• no paraben<br />

Exclusive <strong>Salon</strong> Offers at<br />

www.sidlabhair.com<br />

to style, love <strong>and</strong> protect<br />

NORTHWEST STYLIST & SALON | OCTOBER 2010 |


I.C.O.N. Expo Comes to Bellevue<br />

Exclusive <strong>Salon</strong> Products, a Northwest hair care products distributor <strong>and</strong> educator,<br />

announces the first ever I.C,O.N. Expo, November 7 <strong>and</strong> 8, 2010. I.C.O.N. Expo is a<br />

first-of-its-kind two-day event for salon owners, managers <strong>and</strong> stylists featuring seminars,<br />

demonstrations <strong>and</strong> instruction by industry experts. Held at prestigious Bellevue Club,<br />

I.C.O.N. Expo has all the ingredients to make it a spectacular event.<br />

<strong>Salon</strong> Owners <strong>and</strong> managers attending I.C.O.N. Expo will learn business strategies that<br />

will build customer loyalty, reveal new billable services <strong>and</strong> treatments <strong>and</strong> increase retail<br />

sales. <strong>Stylist</strong>s will learn how to exp<strong>and</strong> their artistry, inspire their creativity <strong>and</strong> spark their<br />

enthusiasm with h<strong>and</strong>s-on demonstrations <strong>and</strong> workshops.<br />

Diann Kincaid, President <strong>and</strong> founder of Exclusive <strong>Salon</strong> Products notes, “ICON is a<br />

unique company with amazing products <strong>and</strong> business philosophy. To have the genius <strong>and</strong><br />

passion that started it all, here in the Northwest is truly incredible.” The genius <strong>and</strong> passion<br />

that Kincaid is referring to are I.C.O.N. cofounders, Jorge Rubin <strong>and</strong> Chiara, who will be<br />

leading the events at I.C.O.N. Expo.<br />

I.C.O.N. Expo will offer two full days of training. Day 1, Beyond Retail, November 7, is<br />

designed for salon owners <strong>and</strong> managers <strong>and</strong> will be lead by Jorge Rubin. Beyond Retail is a<br />

business awakening that takes you to amazing places offering nearly limitless opportunities<br />

for success. Designed for salon owners <strong>and</strong> managers, Beyond Retail is dedicated to making<br />

your good business, a great business. Jorge will give revealing insights <strong>and</strong> strategies that will<br />

strengthen the four vital areas of your salon – front desk, care bar, chemical room <strong>and</strong> retail.<br />

Day 2, Liquid Fashion, is designed for stylist <strong>and</strong> features Chiara, a gifted hairstyle<br />

artisan <strong>and</strong> renown architect of I.C.O.N.’s EcoTech product formulation philosophy <strong>and</strong><br />

process. Chiara will demonstrate how to take style from day to evening to a nighttime of<br />

hot with fluid styling that sets trends <strong>and</strong> creates what’s next. Liquid Fashion is h<strong>and</strong>s-on<br />

styling <strong>and</strong> education that will exp<strong>and</strong> your artistry, inspire your creativity <strong>and</strong> spark your<br />

enthusiasm.<br />

I.C.O.N. Expo is brought to you by Exclusive <strong>Salon</strong> Products. If you would like to<br />

register, learn more or have questions, you may give them a call at 1.877.377.5386 or visit<br />

their web site at www.Exclusive<strong>Salon</strong>Products.com.<br />

Discover The Need<br />

Off The Top<br />

Kimberly Johnson<br />

I was honored to be given the opportunity<br />

to publish my personal opinions via a<br />

column in the <strong>Stylist</strong> <strong>Newspapers</strong>, however, I<br />

wondered why anyone would be interested<br />

in my opinion <strong>and</strong> ponder, agree, or perhaps<br />

question their own.<br />

I was once told that every opinion is right,<br />

because everyone has one. If we did not have<br />

opinions, we would not have much to discuss<br />

over dinner, a glass of wine, or yes even at the<br />

styling station.<br />

Over the next few months, I hope to<br />

share with you messages that may not always<br />

be politically correct. However, some of my<br />

experiences may give you comfort to realize<br />

that you are not the first who has struggled<br />

to h<strong>and</strong>le a mistake, or even a success, in a<br />

graceful way.<br />

I believe that, if you work on yourself, then<br />

you will be able to give unconditionally to<br />

your personal <strong>and</strong> career life. “Self Empowerment”<br />

is critical in leading a full life.<br />

To give you insight into my credentials,<br />

I will begin with the fact that I am almost 40<br />

<strong>and</strong> not sure how I feel about it. However, I<br />

am sure that my journey thus far is one that I<br />

would never change. My father was an officer<br />

in the U.S. Air Force <strong>and</strong> the majority of my<br />

childhood was spent in the Philippines. In<br />

middle school, we returned to the Hawaiian<br />

Isl<strong>and</strong>s, where I lived until high school<br />

graduation. My wonderful childhood allowed<br />

me to gain the key foundations that I apply to<br />

the way I live my life, foundations that I hope<br />

to share with you throughout the year.<br />

My college education was at Portl<strong>and</strong><br />

State University in Oregon, with the belief<br />

that I would become an accountant. This<br />

was not because I was great at numbers, but<br />

because I thought that accountants wore<br />

cute suits <strong>and</strong> carried official briefcases.<br />

After I barely posted a C in my first accounting<br />

course, I realized I had better re-think<br />

my strategy. I quickly found advertising<br />

<strong>and</strong> general business to be my forté. The<br />

humbling experiences that helped to shape<br />

these decisions <strong>and</strong> my life are some I hope<br />

to share with you.<br />

Graduation came; I needed a job, so I<br />

was off to my first stint in an advertising<br />

agency. It was a sexy job, but I could not<br />

figure out how to make money at it. So, on<br />

to my next endeavor, which was copier sales.<br />

All I need to say is, “really?” Yes, “really.”<br />

Sales <strong>and</strong> managing a Xerox dealership<br />

came next. Selling copiers may not be<br />

the most interesting position to flaunt at a<br />

cocktail party; however, it was a learning<br />

experience in customer service <strong>and</strong> persistence,<br />

besides the benefits of working for a<br />

solid company. The amazing training will stay<br />

with me always which brings me to the first<br />

key lesson I learned.<br />

Discover the “NEED”<br />

I have had the good fortune to work with<br />

some very astute managers, while opening<br />

three salon spas throughout Portl<strong>and</strong>, <strong>and</strong><br />

currently acting as the Director at Aveda<br />

Institute Portl<strong>and</strong>. Many of these opportunities<br />

came my way because of my constant<br />

belief in finding the “NEED.” You are often<br />

invited to become part of the solution – if you<br />

find the need.<br />

You must be genuine when listening for<br />

the need if you want to reap positive results.<br />

Do not be upset if you provide a solution<br />

that is not utilized right away, as it is only one<br />

solution out of many possibilities; however,<br />

by offering that possible solution, you have<br />

expressed your desire to participate, <strong>and</strong> you<br />

are now positioned for a positive wave to<br />

come your way.<br />

Each day, wake up <strong>and</strong> make one<br />

improvement to yourself, or even more<br />

meaningfully, to others. This often causes<br />

doors to open automatically. Our communities<br />

have a “NEED” for individuals who will<br />

put themselves on the line to see a “NEED”<br />

<strong>and</strong> not look the other way. Life is great when<br />

you choose to participate.<br />

Kimberly Johnson is a successful Cosmetology School owner in Portl<strong>and</strong>,<br />

Oregon. In addition, she serves as Director of Business Development, overseeing<br />

a local 12 million dollar salon spa operation with 250 employees with four<br />

locations. To reach Kimberly email her at kimberly@avedapdx.com.<br />

READ IT! SAVE IT! PRINT IT! NOW AVAILABLE ONLINE!<br />

View this article <strong>and</strong> more at www.stylistnewspapers.com<br />

2011<br />

2011<br />

2010<br />

| OCTOBER 2010 | NORTHWEST STYLIST & SALON


Marketing Straightening Services<br />

By Cindy Van Steel<strong>and</strong>t<br />

Straightening services have become one of<br />

the most popular <strong>and</strong> lucrative salon offerings<br />

of the past 18 months.<br />

In fact, in an economic period when most<br />

salons’ sales have been flat at best, straightening<br />

services have been a lone bright spot.<br />

Thanks to strong dem<strong>and</strong>, primarily<br />

through clients sharing their love of the<br />

service with one another, stylists who have<br />

developed an expertise in straightening have<br />

remained busy. In fact, many have grown a<br />

specialty that fosters regular visits for professional<br />

salon services.<br />

The good news is that if you have not yet<br />

added straightening services to your menu,<br />

there is still time, as dem<strong>and</strong> for the carefree<br />

hair lifestyle continues to fuel growth for the<br />

category. Once you begin to offer straightening<br />

services, you will need to develop a high-octane<br />

marketing program to get the word out<br />

about your new offerings.<br />

There are a variety of straightening<br />

systems available. Step one in your marketing<br />

campaign is to work with companies whose<br />

practices are consistent with what your br<strong>and</strong><br />

represents. This is important because it helps<br />

set up the story you will share with your<br />

clients regarding ingredients, features <strong>and</strong> benefits.<br />

Be curious <strong>and</strong> be educated. For example,<br />

if your business is environmentally friendly,<br />

green <strong>and</strong> / or chemical free, you will want to<br />

look for a straightener that fits that message.<br />

Straightening services are lifestyle<br />

changers. Whether your clients are looking<br />

to calm a bit of frizz or completely straighten<br />

out-of-control curls, you are giving them more<br />

than straighter hair. You are teaching them<br />

faster styling <strong>and</strong> low maintenance techniques,<br />

which means they have more time every day<br />

for things that matter more.<br />

Moreover, you need not market straightening<br />

services as an all-or-nothing service. You<br />

can create a whole menu of straightening<br />

services from the full head of long curly hair<br />

to a simple bang or beard defrizzing. You can<br />

create a package consisting of the primary<br />

service <strong>and</strong> subsequent retouches, as well as<br />

the required maintenance products, <strong>and</strong> charge<br />

for your time <strong>and</strong> expertise accordingly.<br />

Here are techniques to help build external<br />

awareness <strong>and</strong> traffic for straightening services:<br />

Ring in the Holidays<br />

This is the perfect time of year to launch<br />

a new service or kick an existing offering into<br />

high gear with a new twist <strong>and</strong> to a larger audience.<br />

The reason for this is that, over the next<br />

three months, chances are you will see most<br />

of your clients for their holiday services, even<br />

if you have not seen them all year. This is the<br />

perfect opportunity to create interest in your<br />

straightening services <strong>and</strong> products.<br />

Mention them in all of your holiday<br />

promotional materials. Create signage for<br />

your counters, retail shelves, styling stations<br />

<strong>and</strong> even the restrooms to open up a dialogue<br />

about the benefits. Keep your message simple,<br />

“Want faster, easier styling this holiday season?<br />

Ask us how today!” For clients who are not<br />

willing to try something new for the holidays,<br />

encourage them to add it to their New Year’s<br />

resolutions. They can even add a salon gift<br />

certificate to their holiday wish list.<br />

The bottom line is to have conversation<br />

with your clients about your straightening<br />

services at every opportunity between now<br />

<strong>and</strong> the end of the year. Add it to the script<br />

your receptionists use when answering the<br />

phone, add it to your on-hold messaging, have<br />

assistants discuss the benefits at the shampoo<br />

bowl <strong>and</strong> stylists talk it up at the station - all<br />

within the context of solving a problem the<br />

client raises during the consultation. Take one<br />

final opportunity when you call or email two<br />

days after the service to make sure your clients<br />

are satisfied with their results.<br />

Chances are you will also have a variety of<br />

charities asking for donations for their holiday<br />

fundraisers. Take the opportunity to do good<br />

by offering gift certificates for your straightening<br />

services, effectively broadening awareness<br />

to an audience outside of your usual network.<br />

Network with your Neighbors<br />

Participate in local events where you will<br />

meet potential clients. Some of our stylist<br />

friends from New York shared that they had<br />

great success networking at their communities’<br />

farmers’ markets or street festivals. They were<br />

able to set up a tent, hook into power <strong>and</strong> do<br />

mini consultations <strong>and</strong> swatch tests on the<br />

spot, followed with mini treatments, such as<br />

cowlick correction, bangs only or facial hair<br />

only straightening. When people saw immediate<br />

results, it created a huge buzz <strong>and</strong> they<br />

were ready to book full services immediately.<br />

The point is that you are having actual conversations<br />

with people <strong>and</strong> there is a real value in<br />

that interaction.<br />

It is also effective to select high-visibility<br />

people at neighboring businesses that target<br />

similar customers <strong>and</strong> offer to straighten their<br />

hair at no charge, provided they tell their<br />

customers who did their hair. Bank tellers,<br />

restaurant hosts, personal trainers <strong>and</strong> even<br />

church choir directors or members are in the<br />

public eye more than ever at this time of year.<br />

Communicate Regularly<br />

Depending on your community <strong>and</strong> the<br />

demographics of your current <strong>and</strong> targeted<br />

clientele, print ads, flyers <strong>and</strong> direct mail<br />

postcards might still help build awareness of<br />

your business.<br />

Yet, what is even more affordable <strong>and</strong><br />

quick to execute are online communications<br />

– on your website, via email <strong>and</strong> social media<br />

networks. When your clients come in, collect<br />

their email addresses <strong>and</strong> have them sign<br />

a form granting permission to email them<br />

information about your services <strong>and</strong> products.<br />

At the same time, give them an updated<br />

business card that includes all your online info<br />

- website, social media addresses <strong>and</strong> blog links<br />

<strong>and</strong> invite them to connect with you.<br />

Next, stay in touch regularly. Whether it<br />

is a simple email announcement about the<br />

benefits of a new service, a custom designed<br />

“virtual postcard” or a full-blown newsletter,<br />

make sure to share valuable information <strong>and</strong><br />

tips with them. The key is to offer more than<br />

just a sales message if you want clients to open<br />

the next email from you.<br />

Have a Personal Conversation Online<br />

Savvy salons are using social media, like<br />

Facebook, Twitter, YouTube <strong>and</strong> LinkedIn<br />

to market <strong>and</strong> share their information <strong>and</strong><br />

expertise with people who have connected<br />

with them to hear what they have to say.<br />

Support <strong>and</strong> continue the conversation on<br />

your website, in personal blogs, as well as by<br />

commenting on blogs <strong>and</strong> websites covering<br />

similar topics.<br />

Never underestimate the power of a satisfied<br />

client. People talk <strong>and</strong> share experiences<br />

very quickly. Send happy clients out with a<br />

fistful of your business cards <strong>and</strong> offer them a<br />

discount on future straightening services for<br />

“x” number of referrals.<br />

Think about it from the perspective that<br />

each satisfied customer <strong>and</strong> each successful<br />

hair straightening accomplished strengthens<br />

your marketing plan. Marketing is just another<br />

word for selling your skills smartly, ethically<br />

<strong>and</strong> with clear passion for your clients’<br />

well-being.<br />

Cindy Van Steel<strong>and</strong>t is Director of Marketing <strong>and</strong> Training for Zerran International,<br />

manufacturer <strong>and</strong> distributor of 100 percent botanically based <strong>and</strong><br />

paraben-free vegan products <strong>and</strong> professional services for the salon industry.<br />

Zerran REFORM is the company’s patented method for straightening hair<br />

safely, permanently <strong>and</strong> naturally, without harsh chemicals.<br />

NORTHWEST STYLIST & SALON | OCTOBER 2010 |


How to Care for Curly <strong>Hair</strong><br />

By Michelle Laxson <strong>and</strong> Rebekah Vigil<br />

The popularity of straightening treatments<br />

is on the rise, which is likely due to<br />

the unfair reputation curly hair has for being<br />

unmanageable.<br />

We encourage stylists <strong>and</strong> naturally curly<br />

clients to embrace curl, because when you are<br />

armed with the proper care, cutting <strong>and</strong> styling<br />

techniques, those spirals will inspire envy<br />

in their straight-haired counterparts.<br />

CARE – Curly hair is often drier than<br />

straight hair because of the increased amount<br />

of protein in the hair. Even products that help<br />

increase moisture in the hair often dissipate<br />

<strong>and</strong> disappear quickly. Always apply leave-in<br />

conditioning products to curly hair when it is<br />

very wet, almost dripping, immediately after<br />

shampooing <strong>and</strong> conditioning.<br />

<strong>Hair</strong> will soak in the product more effectively,<br />

because the drier hair is, the quicker the<br />

product will evaporate. A leave-in moisturizing<br />

conditioner will also help define the curls<br />

<strong>and</strong> decrease frizz <strong>and</strong> fluff. After applying a<br />

leave-in conditioner, remember not to dry the<br />

hair by wrapping it in a towel. Using a terry<br />

cloth towel to dry the hair will create frizz,<br />

because the hair follicles are open when the<br />

hair is wet <strong>and</strong> they will grab onto the cloth<br />

particles. Instead, flip upside down <strong>and</strong> comb<br />

through the hair using your fingers.<br />

When drying the hair with your fingers,<br />

try not to alter the shape of the curls. Use<br />

loose h<strong>and</strong>s <strong>and</strong> loose pulling motions so you<br />

do not pull the hair straight. Your goal is to<br />

keep the hair in a natural formation so the hair<br />

retains the shape of the curl. In addition, we<br />

recommend having your clients sleep on silk<br />

pillows rather than cotton. Cotton pillows will<br />

create frizz in the hair, while silk material does<br />

not attach to the curl <strong>and</strong> will help prevent it.<br />

CUTTING – Cutting curly hair is<br />

always more of a challenge because you have<br />

to consider the texture of the hair <strong>and</strong> how<br />

it rounds out, rather than just the shape you<br />

want to achieve. When trying to create a shape<br />

in curly hair, you need to have a cut inside a<br />

cut. The cut needs to have two structures, the<br />

exterior <strong>and</strong> the interior. The cuts can mirror<br />

each other or be opposites, depending on what<br />

you are trying to enhance <strong>and</strong> achieve. The cut<br />

needs to have a disconnection to break up the<br />

roundness, preventing the hair from turning<br />

into a ball. Start with the exterior shape first,<br />

<strong>and</strong> then move to the interior.<br />

STYLING – Knowing how to style curly<br />

hair properly is often the biggest challenge.<br />

After combing the hair, make sure to re-wet<br />

it because if you have combed the hair a lot,<br />

the curls will get stringy during the drying<br />

process. By re-wetting the hair, you will help<br />

eradicate any parting or comb lines in the<br />

memory of the hair.<br />

Apply curl defining products in layers, <strong>and</strong><br />

work in sections so you get the full benefit of<br />

the product. As you diffuse, make sure you<br />

are squeezing hair in tight fists, which forces<br />

product into the hair. Always keep the diffuser<br />

on low heat <strong>and</strong> low air because higher heat<br />

makes the hair look frizzy. This may take<br />

longer, but the end result will be worth it. Try<br />

to keep your h<strong>and</strong>s <strong>and</strong> fingers off the hair <strong>and</strong><br />

let the diffuser do its job. As you get towards<br />

the end of diffusing, turn the diffuser to cold<br />

air to work in volume near the scalp.<br />

Once you are finished diffusing, if the<br />

curls are not as defined as you would like,<br />

use a curl revitalizing product to revitalize<br />

curls <strong>and</strong> decrease frizz. This product can be<br />

reapplied throughout the day. If you are not<br />

into tight, diffused curls, you can set the hair<br />

while it is still wet by taking pieces of the hair<br />

<strong>and</strong> curling it using your h<strong>and</strong>s. This results in<br />

calmer curls that are loose <strong>and</strong> manageable.<br />

Perms were once all the rage, <strong>and</strong> much<br />

like fashion, hairstyles are often cyclical.<br />

Armed with these guidelines, you can throw<br />

those straightening tools out the window <strong>and</strong><br />

help your clients go au naturale as curls begin<br />

to make a comeback.<br />

Michelle Laxson <strong>and</strong> Rebekah Vigil are Global Team Educators for Eufora Intl. For<br />

more information visit www.eufora.net.<br />

NEW! As of July 1, 2010 Washington State has begun licensing<br />

Permanent Cosmetics. Get started in this fun, new <strong>and</strong> exciting<br />

career path. Add Permanent Cosmetics as a great PROFESSIONAL<br />

service to your business or start a new one today!<br />

Mary Tanneberg is a TRAINER/member, Subject Matter Expert,<br />

CPCP certified, <strong>and</strong> served 2 years on the national Board of Directors<br />

for the SOCIETY OF PERMANENT COSMETIC PROFESSIONALS.<br />

Treatments <strong>and</strong> Diverse Clients<br />

Esthetic Endeavors<br />

Judith Culp<br />

The population base in the United States is<br />

shifting as more cultures are merging.<br />

Did you know that in 1990, the US<br />

Census Bureau identified six races <strong>and</strong> 23<br />

sub-types but just ten years later, in 2000 they<br />

identified six races <strong>and</strong> 67 sub-types?<br />

The world <strong>and</strong> our client base are changing.<br />

So, why would this be of concern to us as<br />

estheticians?<br />

Consider this scenario: A client who<br />

appears to be a Fitzpatrick III with a nice<br />

summer tan comes into the clinic for an AHA<br />

or BHA treatment. We do the treatment,<br />

following all of the manufacturer’s suggested<br />

guidelines <strong>and</strong> it seems to go well. The client<br />

gets a little pink, but nothing out of the norm.<br />

We do some extractions, a nice mask <strong>and</strong> check<br />

the client out when the service is complete.<br />

A few days later, the client comes back<br />

into the clinic complaining about skin<br />

discoloration. We note some brown areas<br />

– post-inflammatory hyperpigmentation. Why<br />

would the client, who is only a Fitzpatrick III,<br />

hyperpigment? The answer lies in what we<br />

did not know – the client, although fair, is of<br />

mixed heritage, part Puerto Rican, <strong>and</strong> her<br />

skin reacted like that of a higher Fitzpatrick.<br />

The challenge to us as estheticians is in<br />

the field of skin analysis. The subtle blends of<br />

a client’s heritage may make their skin react<br />

in a manner we do not expect when we are<br />

performing services.<br />

The Fitzpatrick scale was developed back<br />

in 1975 <strong>and</strong> does not take clients with heritage<br />

blends into consideration. It only describes<br />

how skin will respond to UV exposure – inflammation,<br />

or the lack of it or a tan. It does<br />

not take into consideration two new areas that<br />

medical <strong>and</strong> clinical professionals now need<br />

information on: insult <strong>and</strong> injury.<br />

While estheticians should not be causing<br />

injury, we certainly want to be aware of how a<br />

client heals. We also want to be aware of how<br />

a client’s skin responds to what it perceives as<br />

insult. What is the risk of post-inflammatory<br />

hyperpigmentation?<br />

The medical community is ahead on<br />

this as aesthetic procedures make it critical<br />

for dermatologists <strong>and</strong> plastic surgeons to be<br />

able to identify client risk factors. Since Asian<br />

skin can be very reactive, it is not surprising a<br />

system called the Kaw<strong>and</strong>a Skin Classification<br />

system was one of the first to advance on the<br />

Fitzpatrick Scale back in 1986. This system was<br />

specifically developed to deal with Japanese<br />

patients.<br />

The next attempt at dealing with heritage<br />

related risk factors was the Lancer Ethnicity<br />

Scale developed in 1998. Lancer used the<br />

Fitzpatrick scale <strong>and</strong> added ethnicity to it. The<br />

Lancer scale has proven to be helpful to estheticians<br />

as it brought out the issues of heritage<br />

<strong>and</strong> better helped us identify how these clients<br />

might respond.<br />

Dr. Lancer’s research <strong>and</strong> development<br />

triggered a flurry of research <strong>and</strong> new scales to<br />

better attempt to deal with multiple cultures.<br />

Each had a different approach. The Goldman<br />

World Classification system deals with<br />

burning, tanning <strong>and</strong> post-inflammatory<br />

pigmentation.<br />

The Willis <strong>and</strong> Earles scale is for those of<br />

African only descent. It evaluates skin tone,<br />

UV response <strong>and</strong> pigmentation. Another scale,<br />

the Taylor Hyperpigmentation Scale, focuses<br />

on dyschromia.<br />

In 2006, the Roberts Skin Classification<br />

System was released, using a complex sevenpoint<br />

evaluation system to determine how the<br />

client’s skin will probably respond to inflammation,<br />

insult or injury. It makes use of the<br />

Fitzpatrick Scale, the Glogau Scale of Photoaging,<br />

a scale to evaluate tendency to pigmentary<br />

issues, <strong>and</strong> a scale to evaluate risk of scarring.<br />

While estheticians cannot use these in the<br />

same manner in which a physician would, we<br />

can still make use of the techniques. We can<br />

take a complete client history, including st<strong>and</strong>ard<br />

medical <strong>and</strong> lifestyle questions. We can<br />

establish their Fitzpatrick <strong>and</strong> add questions<br />

regarding ancestry to our questionnaire.<br />

We want to do a thorough evaluation of the<br />

skin through the magnifying light, observing<br />

skin tone, texture <strong>and</strong> signs of photoaging. In<br />

addition, we can ask the magic revealing question:<br />

When you have a skin injury, does it go<br />

from pink to red <strong>and</strong> then fade away OR does<br />

it go from pink to red to brown. If they say it<br />

goes brown, we know we have a client who is<br />

at risk for post-inflammatory pigmentation.<br />

We can evaluate this information to<br />

determine if we think the client is appropriate<br />

for the treatment, <strong>and</strong> if so, whether we need<br />

to use a more conservative approach. A good<br />

guideline for estheticians might be if the client<br />

has heritage that is in a higher Fitzpatrick range<br />

than her skin appears, treat her as the next<br />

higher level of Fitzpatrick. If she appears to be<br />

a Fitzpatrick IV but has African ancestry, treat<br />

her as a Fitzpatrick V.<br />

Using this approach, which is in essence<br />

what the medical community does, allows us<br />

to protect the client <strong>and</strong> minimize the risk of<br />

post-inflammatory pigmentation that can take<br />

months or longer to clear.<br />

Judith Culp, a CIDESCO Diplomat has been in the esthetics industry since 1980.<br />

A CPCP permanent makeup technician for over 20 years she served a 4-year<br />

term as a Director for the Society of Permanent Cosmetic Professionals, two<br />

years as their president. She is president of Culp Enterprises Inc. <strong>and</strong> CEO of NW<br />

Institute of Esthetics. Judy Culp is available for consulting. For more information<br />

visit www.estheticsnw.com.<br />

| OCTOBER 2010 | NORTHWEST STYLIST & SALON


Fat Profits from<br />

<strong>Thinning</strong> <strong>Hair</strong><br />

by Craig Black<br />

Let’s face it; we take a risk by going into<br />

business. And we really take the risk, going<br />

into the hair business in order to make money.<br />

However, we also go into the hair business<br />

to help others by providing a valuable service.<br />

There is no hair issue that is more<br />

emotionally devastating to a person than losing<br />

one’s hair. Surprisingly, it is far more common<br />

than we realize. It is estimated that 70 - 80 million<br />

people in the U.S. suffer from thinning<br />

hair. Offering a solution to clients who suffer<br />

from thinning hair is emotionally satisfying, as<br />

well as financially rewarding.<br />

The hair loss industry in the U.S. today<br />

generates about five billion dollars per year.<br />

Yes, that is billion, with a “B.” My question to<br />

you is, how much of that did you get this year?<br />

The money is being spent, so shouldn’t you be<br />

getting your share?<br />

Every salon has clients that want<br />

thicker, healthier-looking hair <strong>and</strong> Laser <strong>Hair</strong><br />

Enhancement does just that. The laser hood<br />

contains low-level laser lights that stimulate<br />

the scalp <strong>and</strong> hair to enhance the appearance.<br />

The rules <strong>and</strong> regulations for nearly every<br />

state’s Cosmetology Board expressly provides<br />

for the use of electrical appliances to stimulate<br />

the scalp <strong>and</strong> hair as a revenue producing<br />

service. (Make sure <strong>and</strong> check with your states<br />

regulatory department to confirm.) This is part of<br />

the practice of our trade <strong>and</strong> the laser is the<br />

most technically advanced equipment that can<br />

provide this service. Laser <strong>Hair</strong> Enhancement<br />

will create a new service category in your<br />

salon, <strong>and</strong> bring in a new source of income.<br />

So, why aren’t there more lasers in salons?<br />

Until recently, the cost of a laser was out of the<br />

price range for most salons. However, just like<br />

computers <strong>and</strong> cell phones, high-tech cosmetic<br />

lasers have become more powerful <strong>and</strong> have<br />

dropped in price.<br />

In your salon, clients can receive a 30-<br />

minute laser service twice a week. The average<br />

fee for the service is $200 to $300 per month,<br />

<strong>and</strong> since the laser uses no supplies, there is a<br />

high profit per service. Here is the best part,<br />

the laser works while you do something else.<br />

Google shows it has over 402,000 searches<br />

for “hair thickening products.” Think of all the<br />

money being spent for shampoos, mousses,<br />

sprays <strong>and</strong> gels designed to create fuller looking<br />

hair, as well as for new products designed<br />

to improve “hair retention.” People in your<br />

community are spending good money in the<br />

search for better looking hair.<br />

You can get fat profits from solving thinning<br />

hair problems, but only if you provide a<br />

solution that really works <strong>and</strong> low-level lasers<br />

have been clinically proven to do just that.<br />

For more information visit www.salonlasers.com or call Craig Black at<br />

866-646-9050.<br />

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NORTHWEST STYLIST & SALON | OCTOBER 2010 |


<strong>Salon</strong> Services & Supplies Exp<strong>and</strong>s<br />

with Two New Showrooms<br />

<strong>Salon</strong> Services & Supplies, based in Seattle, Washington, recently exp<strong>and</strong>ed with two<br />

new showroom locations for licensed hair <strong>and</strong> skin professionals in Eugene <strong>and</strong> Kennewick.<br />

<strong>Salon</strong> Services & Supplies has been serving licensed salon <strong>and</strong> spa professionals since<br />

1980, with numerous showrooms located throughout Washington, Oregon, Idaho <strong>and</strong><br />

Utah. Showrooms offer stylists a boutique professional environment with top-notch service<br />

for quick <strong>and</strong> easy product <strong>and</strong> supply shopping trips.<br />

The Eugene <strong>and</strong> Kennewick locations both feature 1,100 square feet of shopping <strong>and</strong><br />

educational event space, easy freeway access, ample parking <strong>and</strong> a spacious classroom area.<br />

“We are excited to be exp<strong>and</strong>ing our showrooms by adding these new locations in<br />

Eugene <strong>and</strong> Central Washington,” says Sydney Berry, owner of <strong>Salon</strong> Services & Supplies.<br />

“Our clients have told us they want a physical location – which we are excited to deliver<br />

with these beautiful new locations!”<br />

<strong>Salon</strong> Services & Supplies was founded by hair designers in 1980, with the goal of<br />

creating more than just a distribution center – but to be a resource for professionals, work<br />

to facilitate opportunities for education <strong>and</strong> to strengthen industry st<strong>and</strong>ards by encouraging<br />

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10 | OCTOBER 2010 | NORTHWEST STYLIST & SALON<br />

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Portl<strong>and</strong>, Oregon 97205<br />

503-226-1427<br />

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Square Peg, Round Hole Trap<br />

Better Business<br />

Neil Ducoff<br />

The conversation often sounds like this:<br />

“He knows what to do, so why can’t he just<br />

do it?” You’ve said it. I’ve said it.<br />

Leaders are notorious for falling into the<br />

quagmire of misreading what an individual<br />

is capable of executing <strong>and</strong> achieving. As a<br />

result, you place otherwise competent people<br />

into positions <strong>and</strong> situations where they<br />

struggle <strong>and</strong> flounder.<br />

In time, your frustration <strong>and</strong> dissatisfaction<br />

morphs a once confident <strong>and</strong> contributing<br />

employee into a demoralized <strong>and</strong><br />

indifferent anchor whose weight is becoming<br />

increasingly difficult to drag along.<br />

The question is when will you recognize<br />

that you cannot get the square peg to fit in the<br />

round hole? Will you do something about it?<br />

One of the most fulfilling aspects of being<br />

a leader is to coach <strong>and</strong> guide individuals<br />

to reach their full potential. We love to find<br />

diamonds in the rough <strong>and</strong> shape <strong>and</strong> polish<br />

them into sparkling gems. We should never<br />

allow ourselves to lose our belief in the capabilities<br />

of others to achieve great things. Next<br />

to our ability to dream, innovate <strong>and</strong> envision<br />

extraordinary companies, it is our belief in<br />

the human spirit that separates no-compromise<br />

leaders from mere taskmasters.<br />

Our strong belief in the capabilities of<br />

others is a great asset. However, you can run<br />

into trouble when you allow your needs, priorities<br />

<strong>and</strong> objectives to drive your decisions<br />

without considering an individual’s actual<br />

aspirations <strong>and</strong> strengths. For example, you<br />

need a manager <strong>and</strong> you have a talented <strong>and</strong><br />

high-performing employee.<br />

You proceed to “sell” this individual on<br />

the job, the possibilities, the income potential<br />

<strong>and</strong> the fact that it is the next rung on the<br />

success ladder. What you are betting on is<br />

that the high performance <strong>and</strong> achievements<br />

that their natural strengths produced in one<br />

area will translate into high performance <strong>and</strong><br />

achievements in a leadership role. Ladies <strong>and</strong><br />

gentlemen - place your bets.<br />

Recently, I had two conversations with<br />

leaders who were so stuck in the square peg,<br />

round hole trap that they were allowing<br />

their companies to implode around them.<br />

One leader called me to discuss a long-term<br />

manager in whom she had invested tens<br />

of thous<strong>and</strong>s of dollars in leadership <strong>and</strong><br />

systems training. Periodic discussions to<br />

clarify expectations, concerns <strong>and</strong> next steps<br />

would show limited, short-term results. As<br />

frustration <strong>and</strong> indifference became more apparent,<br />

the manager’s attitude <strong>and</strong> demeanor<br />

deteriorated. Other employees <strong>and</strong> leaders<br />

walked on eggshells, wondering what kind of<br />

mood would appear on any given day.<br />

After listening to story after story, I said,<br />

“I want to talk to that smart little voice in<br />

your head. Do you truly believe this manager<br />

will ever be able to do the job?” The answer<br />

her smart little voice gave was, “No.” We discussed<br />

how she was stuck in the square peg,<br />

round hole trap, <strong>and</strong> how, in the best interest<br />

of the manager, her team <strong>and</strong> her ability to<br />

lead, she needed to put an end to the situation<br />

so all parties could move on. She agreed.<br />

The other conversation was with a<br />

business owner who exp<strong>and</strong>ed his company<br />

<strong>and</strong>, in the process, created an opportunity<br />

for a top performer to invest in the company<br />

<strong>and</strong> buy stock. The plan was to have his new<br />

partner lead one location while he focused his<br />

attention on the new location.<br />

Well, the new location ramped up significantly<br />

slower than anticipated. Meanwhile,<br />

the partner found the accountabilities of<br />

being in full charge considerably beyond<br />

her natural strengths. The partner struggled,<br />

employees were frustrated <strong>and</strong> departed for<br />

greener pastures, <strong>and</strong> revenues plummeted.<br />

The owner had his h<strong>and</strong>s full with the new<br />

location. It was a scary <strong>and</strong> frustrating time<br />

for all.<br />

After meeting with both the owner <strong>and</strong><br />

the partner <strong>and</strong> discussing the frustrations,<br />

challenges <strong>and</strong> leadership blockages, we talked<br />

about building a realistic game plan. When<br />

checking on them recently, it was clear that<br />

nothing had changed. The partner was the<br />

square peg <strong>and</strong> the leadership position she<br />

was in was the round hole. Once again, the<br />

question was, “If you listen to the little voice<br />

in your head, what is it telling you to do?” His<br />

little voice was suggesting it was time to save<br />

his partner by reassigning her to work where<br />

her natural abilities could thrive.<br />

It is so easy for leaders to be stuck in these<br />

situations <strong>and</strong> to allow them to drone on for<br />

far too long. Even with the best intentions <strong>and</strong><br />

pre-screening, leaders can still discover that<br />

an employee is in over his or her head. It is up<br />

to the leader to recognize the signs early <strong>and</strong><br />

coach the employee to grow into the position.<br />

It is the leader who must recognize <strong>and</strong><br />

correct the situation before the damage <strong>and</strong><br />

costs begin to pile up. Most importantly, the<br />

leader must save an otherwise valuable <strong>and</strong><br />

appreciated employee from experiencing<br />

failure in a position of responsibility he or she<br />

was not prepared for <strong>and</strong> lacked the natural<br />

abilities necessary to succeed.<br />

Yes, leadership is a very complex game.<br />

Do you have any square pegs that you are<br />

trying to fit into round holes?<br />

Neil Ducoff is the founder <strong>and</strong> CEO of Strategies, a business training <strong>and</strong><br />

coaching salon specializing in the salon <strong>and</strong> spa industry. He is the author<br />

of Fast Forward <strong>and</strong> No-Compromise Leadership. For a signed copy, go to<br />

www.strategies.com. You can email Neil at neil@strategies.com.


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Business License Fees Increased Oct. 1<br />

Effective October 1, facility license fees<br />

increased from $100 for two years to $110<br />

annually <strong>and</strong> independent contractor registration<br />

fees increased from $75 for two years to<br />

$100 annually.<br />

Business license fees have not increased<br />

for more than 10 years, which is one of the<br />

major reasons for the proposed increase in<br />

addition to an effort to stabilize the amount<br />

of revenue collected each month for agency<br />

<strong>and</strong> board operations.<br />

The business license fee increase is part<br />

of a two-phase plan that features decreases<br />

to fees for cosmetology college graduates to<br />

lower the financial cost of initial entry to the<br />

profession.<br />

The second phase is planned to occur in<br />

June 2011 <strong>and</strong> would decrease:<br />

• Examinations – from $50 to $35 per field<br />

of practice<br />

FAQ Answers: Facility Inspections<br />

Shear Numbers<br />

•<br />

•<br />

Practitioner applications – from $25 to $20<br />

Original practitioner certificates – from $40<br />

to $25<br />

The proposed decreases above will lower<br />

a student’s total cost for initial certification in<br />

three fields of practice from $395 to $275.<br />

For more information on proposed fee<br />

changes, please visit http://egov.oregon.<br />

gov/OHLA/COS/COSlaws_rules.shtml.<br />

OHLA <strong>and</strong> the Board of Cosmetology<br />

are implementing the two-phase plan due<br />

to projected board budget deficits caused<br />

by inflationary factors <strong>and</strong> personal services<br />

increases.<br />

Another reason for the current budget<br />

imbalance was the switch from one-year to<br />

two-year facility <strong>and</strong> independent contractor<br />

business licenses in October 2008, causing<br />

a less steady revenue stream for agency <strong>and</strong><br />

board operations.<br />

How many practitioners <strong>and</strong> facilities are active in Oregon? (Numbers in parentheses<br />

+/- change from previous month.) According to Oregon Health Licensing Agency<br />

(OHLA) records as of August 30, 2010:<br />

Practitioners. . . . . . . . . . . 30,745 (-264)<br />

Facilities . . . . . . . . . . . . . . . 4,806 (+28)<br />

Independent contractors . . . 8,285 (+109)<br />

Certificate of ID. . . . . . . . . . . . 427 (+17)<br />

Do you have a question about licensing or<br />

regulatory compliance issues? This monthly<br />

feature will provide answers. To submit a<br />

question, e-mail kraig.bohot@state.or.us or<br />

call 503-373-1939.<br />

Q: I just opened a full-service salon. What<br />

can I expect when my facility is inspected?<br />

A: OHLA has created a Facility Self-Inspection<br />

Checklist to assist practitioners <strong>and</strong><br />

facility owners in preparing for inspections.<br />

OHLA has also produced a Facility<br />

Inspections brochure that provides an<br />

overview of the inspection process.<br />

OHLA inspectors are now providing<br />

cosmetology facilities <strong>and</strong> practitioners a<br />

“heads up” on violations while conducting<br />

initial inspections. Inspectors are conducting<br />

inspections as they normally do, but<br />

are not citing facilities <strong>and</strong> practitioners for<br />

violations they find.<br />

OHLA inspectors provide information<br />

on the type of violation(s), if any, <strong>and</strong> then<br />

return to the facility after approximately a<br />

month to see if the violations have been corrected.<br />

If violations are still present, OHLA<br />

inspectors cite the facility or practitioner<br />

<strong>and</strong> provide them with the option to pay<br />

the civil penalty or attend OHLA’s Safety &<br />

Infection Control (SIC) workshop.<br />

Find FAQ Answers Online!<br />

Find more answers to frequently asked<br />

questions online at http://www.oregon.<br />

gov/OHLA/COS/COS_FAQ.shtml.<br />

Barbering . . . . . . . . . . . . . 4,846 (-154)<br />

Esthetics . . . . . . . . . . . . . .13,186 (-130)<br />

<strong>Hair</strong> Design . . . . . . . . . . . .21,187 (-172)<br />

Nail Technology . . . . . . . . .13,864 (-172)<br />

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NORTHWEST STYLIST & SALON | OCTOBER 2010 | 13


Flying Lessons<br />

By Observing the Migration of<br />

Geese We Learn How Flying in<br />

Formation Allows Us To Soar<br />

By Jenny Hogan<br />

The next time you look up at the sky <strong>and</strong><br />

see geese or other birds flying in the “V” formation,<br />

you may want to consider the reason<br />

why they fly in this very precise manner.<br />

Every year we witness migrating birds<br />

<strong>and</strong> the familiar V shape they naturally form<br />

while flying. It’s a wonderful reminder of the<br />

benefits of teamwork <strong>and</strong> how the synergy of<br />

a group serves to enhance momentum <strong>and</strong><br />

boost each individual up.<br />

Lauren Gartl<strong>and</strong>, founder of Inspiring<br />

Champions, tells how we can learn some<br />

important tips on life from observing how a<br />

flock of geese fly together.<br />

Teamwork Is Uplifting — Geese fly in<br />

a V formation because as each goose flaps<br />

its wings it creates uplift for the remaining<br />

birds. Flying in this manner adds 71 percent<br />

more efficiency than if the birds were to fly<br />

alone. “Working as a team in your salon or spa<br />

provides this same type of supportive boost to<br />

your workplace,” Gartl<strong>and</strong> compares.<br />

“The momentum provided by the<br />

combined efforts of a group working towards<br />

a common goal greatly enhances efficiency<br />

<strong>and</strong> results while also lifting morale.” Create<br />

an inspiring vision for your business that will<br />

guide your team members. Think up ways<br />

your team members can work together for<br />

the common goal of business success. You<br />

could create an incentive program where<br />

salon service <strong>and</strong> retail goals are rewarded<br />

with prizes like new hairstyling tools, a gift<br />

certificate for a nice dinner or theater tickets.<br />

Avoid Flying Solo — When a goose falls<br />

out of formation, it quickly feels the drag <strong>and</strong><br />

resistance of flying alone. “When we humans<br />

fly solo we also feel the weight of life’s<br />

pressures. Our burdens are much lighter if<br />

we share them with others <strong>and</strong> get the help<br />

<strong>and</strong> support we need,” notes Gartl<strong>and</strong>. She<br />

advises business owners to hold regular team<br />

training sessions <strong>and</strong> meetings.<br />

“Productive, inspiring meetings will keep<br />

everyone in sync with your company’s mission<br />

<strong>and</strong> ensure every member feels included<br />

<strong>and</strong> listened to.” Make sure there is ongoing<br />

communication in your business <strong>and</strong> that<br />

everyone participates in creating new goals<br />

<strong>and</strong> projects. Hold regular training sessions<br />

where new skills <strong>and</strong> trends are covered, so<br />

that there is always backup in your salon or<br />

spa if an individual needs some technical<br />

advice or just a helping h<strong>and</strong>.<br />

Rotate The Point Position — If you are<br />

the head of a business, you may feel the sole<br />

weight of the responsibility it bears. Consider<br />

that the lead goose in a formation constantly<br />

14 | OCTOBER 2010 | NORTHWEST STYLIST & SALON<br />

rotates back, letting another goose take its<br />

place. Gartl<strong>and</strong> suggested, “Learn to delegate<br />

in your workplace <strong>and</strong> share leadership<br />

responsibilities. We each have skills <strong>and</strong> capabilities<br />

that enhance each other <strong>and</strong> create a<br />

better workplace with many resources.”<br />

Train <strong>and</strong> coach your team members to<br />

grow their skills <strong>and</strong> performance. By unlocking<br />

your employees’ potential, you ultimately<br />

improve your business which will become<br />

much more powerful than if you always try<br />

to do everything yourself. Step back <strong>and</strong> allow<br />

your team members the chance to grow.<br />

Monitor their work but don’t micromanage;<br />

show confidence in their abilities <strong>and</strong><br />

empower them to become leaders too.<br />

Keep On Honking! — Geese in formation<br />

honk constantly while flying to encourage<br />

those up front to keep up their speed.<br />

“Working in an environment where there<br />

is regular encouragement ensures that your<br />

team members feel appreciated <strong>and</strong> acknowledged,<br />

while leading your business to thrive,”<br />

Gartl<strong>and</strong> said.<br />

Show your thanks <strong>and</strong> gratitude to your<br />

team members often, both verbally <strong>and</strong> also<br />

with rewards. Have regular employee outings<br />

or parties in the salon for birthdays, seasonal<br />

events or in celebration of an individual’s<br />

personal success. You could even have an<br />

awards ceremony <strong>and</strong> give away silly trophies,<br />

or put gold stars on salon stations. The<br />

point is to recognize every accomplishment<br />

team members achieve in some way <strong>and</strong> let<br />

them know you rely on them <strong>and</strong> appreciate<br />

their hard work. Studies on work behavior<br />

have consistently found employees actually<br />

favor recognition for their work above salary<br />

increases or other benefits.<br />

When A Goose Is Down — Finally, when<br />

a goose flying in formation is sick, wounded<br />

or shot down, two geese also drop out of<br />

formation. They follow the wounded goose<br />

to the earth to protect it <strong>and</strong> stay with it until<br />

it recovers, or dies. Then they later catch<br />

up with the flock or join another formation.<br />

“St<strong>and</strong>ing by your workmates through<br />

difficult times as well as good ones ensures a<br />

strong, coherent group,” Gartl<strong>and</strong> declared.<br />

Being flexible in your business may just allow<br />

your downed goose to return to the flock if<br />

the team dynamic is strong enough to prevail.<br />

“We want to lift people up, support<br />

people’s dreams <strong>and</strong> fuel the spark of greatness<br />

within them,” concluded Gartl<strong>and</strong>. By<br />

creating a strong vision for your business <strong>and</strong><br />

actively engaging your team members to be<br />

a part of that vision, you ensure that instead<br />

of many strong individuals flying solo, you<br />

become a powerfully cohesive, soaring team.<br />

Inspiring Champions is a business <strong>and</strong> coaching company offering live<br />

training camps, coaching <strong>and</strong> mentoring services, webinars, audio tapes<br />

<strong>and</strong> educational resources. For more information call 800-496-9305 or go<br />

to www.InspiringChampions.com.<br />

New Examination Vendor Providing<br />

Exams in Washington State<br />

Applicants for Cosmetology, Barbering, Manicuring, Esthetics <strong>and</strong> Instructors have a new<br />

examination vendor beginning October 1, 2010 in Washington. National Testing Network<br />

will be giving both the written <strong>and</strong> practical examinations for our applicants. Information<br />

about the examinations can be found on the www.CosmetologyWashington.com website.<br />

If you are a graduate of a Washington State cosmetology school <strong>and</strong> need to schedule<br />

examinations you will contact your school for scheduling information. If you are applying<br />

from outside of Washington state with or need to reinstate a cancelled Washington License,<br />

complete the form at www.dol.wa.gov/forms/638040.pdf <strong>and</strong> send it to the Department.<br />

You will be contacted with examination scheduling information.<br />

REMINDER: <strong>Salon</strong> Shop Owners are required to certify to the department that they<br />

have coverage of a public liability insurance policy in an amount not less than one hundred<br />

thous<strong>and</strong> dollars for combined bodily injury <strong>and</strong> property damage liability. Check your<br />

policy to make sure that your coverage meets this requirement.<br />

Advisory Board<br />

Meeting <strong>and</strong><br />

Workshop Schedule<br />

Advisory Board meetings <strong>and</strong> Workshops<br />

schedule for 2010 <strong>and</strong> 2011 are listed below:<br />

Please note – due to budget considerations we<br />

have moved to quarterly board meetings.<br />

• November 8, 2010, 9 a.m.<br />

• February 14, 2011, 9 a.m.<br />

• May 9, 2011, 9 a.m.<br />

• August 8, 2011, 9 a.m.<br />

• November 14, 2011, 9 a.m.<br />

Location:<br />

Department of Licensing, Room 209<br />

405 Black Lake Blvd SE, Olympia WA<br />

Numbers In Style<br />

Dept. of Licensing Active Licenses<br />

Operators . . . . . . . . . . . . . . . . . 56,013<br />

Personal Service . . . . . . . . . . . . . . . 250<br />

Instructors . . . . . . . . . . . . . . . . . 1,354<br />

<strong>Salon</strong>s. . . . . . . . . . . . . . . . . . . 12,122<br />

Schools . . . . . . . . . . . . . . . . . . . . . 85<br />

Mobile Unit . . . . . . . . . . . . . . . . . . .13<br />

Visit our Website!<br />

www.dol.wa.gov/business/cosmetology<br />

For the most current information on<br />

the cosmetology program, visit our web site<br />

at www.dol.wa.gov/business/cosmetology.<br />

If you need to contact us, we can be<br />

reached at (360) 664-6626, or write to:<br />

Department of Licensing, Business <strong>and</strong><br />

Profession Cosmetology Section, PO Box<br />

9048, Olympia, Washington 98507<br />

Renew Online<br />

Cosmetologist, Manicurist, Estheticians, Barbers, Instructors, <strong>Salon</strong>/Shops,<br />

Personal Services Operators, <strong>and</strong> Mobil Services Operators can renew licenses<br />

online. Watch for your Notice to Renew in the mail <strong>and</strong> if you are eligible,<br />

you will receive a password <strong>and</strong> the website address. Visa or MasterCard are<br />

required for online payment.


SALON OPENINGS<br />

<br />

HAIR STA TION & PRI VATE<br />

ESTHETICIAN ROOM AVAIL -<br />

ABLE AT DOLCE SALON & BOU -<br />

TIQUE - LO CATED IN SIDE VERY<br />

BUSY GRESHAM CASCADE ATH-<br />

LETIC CLUB 1200 peo ple walk by my<br />

doors each day! Won derful work en vironment.<br />

Call for more information<br />

(503)781-2927<br />

<br />

KEIZER, OR ~ EX CELLENT LO -<br />

CA TION Pro Beauty Sa lon Has two<br />

full-time hair sta tions avail able <strong>and</strong> one part-time<br />

station avail able. One Esthetician room avail able<br />

part-time. First month 1/2 off. DON’T MISS<br />

THIS OPPORTUNITY! Call Celeste at<br />

(503)984-3576 ~ Just opened Sept. 5th!<br />

MOVE IN SPE CIAL!!! A MATTER OF<br />

STYLE - TIGARD SEEK ING PRO FES-<br />

SIONAL STYL IST Must have cli entele.<br />

Full lease $450 ~ negotiable. Nice people to<br />

work with!! 11730 SW GREENBURG RD,<br />

TIGARD, OR 97223 ~ Please call<br />

(503)684-0575<br />

<br />

PROGRESS SQUARE ~ MAKE<br />

YOUR MOVE! Need a fresh new en vironment<br />

to grow your busi ness? SHEAR RA -<br />

DI ANCE is ready to welcome you <strong>and</strong> your cli -<br />

entele. Full <strong>and</strong> Part-time lease available. Contact<br />

Pauly (503)816-8102<br />

BEAVERTON - UP SCALE SALON<br />

HAS OPEN ING FOR FULL TIME<br />

NAIL TECH NICIAN WITH CLI EN-<br />

TELE Spa ped icure with clean jets <strong>and</strong> hepa<br />

fil ter man i cure ta ble. Rea son able lease with<br />

retail space. (503)381-1177<br />

EX PE RI ENCED HAIR STYL IST<br />

Busy down town Corvallis Sa lon &<br />

Spa has two full time sta tions avail able for<br />

lease. We are a low drama, pro fessional Sa lon<br />

but main tain a light hearted, fun at mosphere.<br />

Come join us <strong>and</strong> bring a fel low Styl ist <strong>and</strong><br />

you’ll both get your first month FREE! Other<br />

extras in cluded. For more info call Janice<br />

(541)760-3336 or Julie (541)405-8716<br />

$1,000.00 HIRING BONUS! Out going & mo -<br />

ti vated <strong>Hair</strong>stylist & Nail Tech with full clientele<br />

wanted for a com mission position in our upscale<br />

sa lon in NW PDX. We are a Bum ble &<br />

bumble sa lon with Jan Marini & Dermalogica<br />

skincare. Receptionist, laun dry & backbar provided.<br />

Position is 55/45% commission - you get<br />

55%, plus 15% for re tail sales & 100% of your<br />

tips. Join our team <strong>and</strong> we will pay you an ad ditional<br />

$1,000.00 as a hir ing bo nus! Bo nus con -<br />

tingent upon clientele. Contact (503)227-7750<br />

Resume & references required.<br />

SMASHCUT STU DIO Seeks ex pe ri enced<br />

Styl ist. Let us take care of you <strong>and</strong> your cli entele<br />

in our award win ning sa lon. En joy our<br />

prime Pearl location, plenty of parking,<br />

fun events, ex cel lent re tail com mis sion, great<br />

mar ket ing, con tin u ing ed u ca tion. Con tact<br />

Vic to ria@smashcutstudio.com or call<br />

(541)953-4972<br />

DOWNTOWN PORTLAND ~ HAIR<br />

STATION OPEN FOR LEAS ING at one<br />

of the most re nowned sa lons in town. Best<br />

lo ca tion, Ex cel lent Team, Mar vel ous Cli ents,<br />

<strong>and</strong> Great Ben efits! Call (503)936-7598 for<br />

details.<br />

OR E GON CITY SA LON LOOK ING FOR<br />

AN UP BEAT HAIR & NAIL STYL -<br />

IST Open spot for a part-time <strong>and</strong> full-time hair<br />

<strong>and</strong> part to full-time nail. Dis counted rent first<br />

month. (503)504-4099 or ccmowry@yahoo.com<br />

LEASE OFFERS<br />

$<br />

DON’T MISS THIS OP PORTU-<br />

NITY Mr. Os car’s of Port l<strong>and</strong> is looking<br />

for a professional, motivated <strong>Hair</strong> styl ist<br />

<strong>and</strong> Nail Technician to join our Paul<br />

Mitchell Fo cus Sa lon team. Es tablished or<br />

just start ing out. Call Ma rie @<br />

(503)252-3433 www.mroscars.com<br />

STYLES AT HART ~ BEAVERTON<br />

/ COO PER MT. ~ LARGE,<br />

SEMI-PRI VATE STA TIONS One part-time<br />

available now, one full-time in De cember. Our<br />

<strong>Stylist</strong> is moving <strong>and</strong> leaving a 10 year cli entele.<br />

Must see to ap preciate. Must have cli ent base.<br />

Call Al ice (503)789-6364 or sa lon<br />

(503)591-1998<br />

NEW VAN COU VER SA LON HAS<br />

TWO HAIR STA TIONS AVAIL ABLE<br />

NOV. 1ST Great lo cation on Main St., $450<br />

per month. Sell your own re tail. In side court<br />

with cof fee shop. Very nice. Call<br />

(360)909-1188<br />

FULL-TIME HAIR STATIONS FOR<br />

LEASE AT AIN’T MS-B-HAVEN’S<br />

NEW LO CATION - 1/2 OFF FIRST TWO<br />

MONTHS Come work in an es tablished, team<br />

ori ented sa lon located on Gres ham’s busiest<br />

cor ner. Con tact Linda at (503)674-0052<br />

<br />

ONE FULL-TIME HAIR STA-<br />

TION IN RA LEIGH HILLS If you<br />

are look ing for a fun, full ser vice sa lon to grow<br />

your busi ness with other like minded hard<br />

workers, we are the place! Must have some<br />

clientele <strong>and</strong> be self- mo tivated! Call<br />

(503)939-0998<br />

<br />

HAIRSTYLIST & NAIL TECH<br />

LEASE STA TIONS AVAIL ABLE<br />

AT SHEAR PLEA SURE HAIR DESIGN<br />

LOCATED IN RA LEIGH HILLS,<br />

FRED MEYER SHOP PING CEN TER -<br />

BUSY, WELL ESTABLISHED, FULL<br />

SER VICE SA LON Must see be fore choos -<br />

ing a salon. (503)297-3305 or (503)557-8516<br />

Two Months Free Rent<br />

PANKY & FRIENDS IS SEEK ING MO TI-<br />

VATED, PRO FES SIONAL AND<br />

FRIENDLY HAIR STYLISTS AND NAIL<br />

TECHS TO LEASE IN DOWN TOWN<br />

MILWAUKIE Full time <strong>and</strong> part time available.<br />

Call Panky (503)799-5973<br />

NORTHWEST STYLIST & SALON | OCTOBER 2010 | 15


FREE TRIP TO MEX ICO 5 sta tions for lease.<br />

$400 each. Sign a lease for 12 months <strong>and</strong> receive<br />

a free trip to Mex ico. 3061 W 11th, Eu gene Or e-<br />

gon. (503) 869-2926<br />

1ST MONTH FREE TO JOIN OUR BUSY,<br />

FRIENDLY SA LON Cli entele needed. Some<br />

walk-ins. Great lo cation in Salmon Creek.<br />

Call Kathy for more information (360)521-8171.<br />

<br />

PRIVATE HAIR STA TION<br />

AVAILABLE AT SHEARS<br />

AHEAD IN TIGARD One part-time sta -<br />

tion available. Very ac cessible, between I-5<br />

<strong>and</strong> 217. Sell own re tail. Have cli entele. First<br />

month 1/2 price. Call Jack (503)245-1381<br />

<br />

BEAVERTON ~ JEANNE SA LON<br />

IS LOOK ING FOR STYL ISTS TO<br />

LEASE STATIONS Good location. Nice,<br />

clean sa lon. Sell your own re tail. Must have cli -<br />

entele. Two months FREE rent. For in formation<br />

call Tony (503)848-3491<br />

<br />

UP SCALE GRES HAM SA LON<br />

HAS HAIR STA TIONS AVAIL -<br />

ABLE ~ 1/2 OFF FIRST MONTH’S<br />

LEASE Lease FT or PT. Good location with<br />

some walk-ins. Lease in cludes re tail com mission<br />

<strong>and</strong> tow els. Must be ex perienced <strong>and</strong><br />

pro fes sional with cli en tele. (971)533-4333<br />

<br />

NW PDX SA LON ~ FULL AND<br />

PART-TIME HAIR STA TION FOR<br />

LEASE Be your own boss in this professional,<br />

relaxed en vironment. Carry your own re tail.<br />

Con crete floor ing, cus tom light ing, EASY<br />

PARKING. Call (503)348-6301<br />

28 YEARS AT THIS FANTASTIC LO CA-<br />

TION IN THE HEART OF SELLWOOD<br />

on 13th <strong>and</strong> Ta coma. Re flections <strong>Hair</strong> has openings<br />

avail able for lease Styl ists . To tal makeover<br />

of the sa lon in the works. Lots of parking,<br />

Starbucks, Co lumbia Sports wear, Nu Sea sons<br />

<strong>and</strong> plenty more sur round us. Lease paid weekly<br />

$150.00. Free week for vacation yearly, must<br />

have cli entele, but we also have walk-in busi ness.<br />

Call Dave (503)239-7105 cell (503)680-6236<br />

GLAMOUR SA LON IN S. SA LEM has one<br />

part-time Styl ist sta tion $250 <strong>and</strong> one pri vate<br />

room $400 for lease. Professional sa lon with lots<br />

of amenties. Please call (503)851-2045.<br />

www.glamoursalonsalem.com<br />

$<br />

2 MONTHS FREE <strong>Hair</strong> stylist / Nail<br />

Tech position available, full <strong>and</strong><br />

part-time. Call (971)285-1011<br />

GREAT LO CA TION! HAIR STYL IST<br />

LEASE STATIONS AVAIL ABLE IN THE<br />

BEAUTIFUL MURRAY HILL MAR KET-<br />

PLACE For the first time in eight years, we have<br />

two sta tions avail able for full-time lease to mo tivated<br />

<strong>and</strong> ex perienced Styl ists. For more in formation<br />

please call Bella <strong>Salon</strong> (503)524-2606.<br />

FULL-TIME HAIR STATION FOR<br />

LEASE AT IOLITE SALON IN THE<br />

PEARL DIS TRICT We re tail Bumble &<br />

Bumble, Phyto <strong>and</strong> Pureology products. We<br />

pro vide full-time re cep tion ist. Call<br />

(503)267-9492<br />

KROMA HAS AN OPEN STATION ~ FULL<br />

OR PART-TIME LEASE 12 Sta tion sa lon with<br />

all ame nities. Commission options also avail able.<br />

Prime SW Port l<strong>and</strong> lo cation, Hwy 26 <strong>and</strong><br />

217. Bring your cli entele or grow with our ex cellent<br />

traf fic. First month free. Call Bill at<br />

(503)750-9884 to sched ule your ap pointment.<br />

MOSAIC HAIR AND NAIL SA LON IS<br />

LOOKING TO ADD TO THEIR TEAM<br />

OF STYL ISTS Cor nell Rd Off Sun set<br />

Hwy, in Beaverton. Lease Po sitions Avail -<br />

able for Full <strong>and</strong> Part Time <strong>Hair</strong> styl ists <strong>and</strong><br />

Nail Techs. Large, Pri vate Sta tions with<br />

Built-in Storage <strong>and</strong> Retail Dis play. Newly<br />

Re mod eled. Prom i nent, Busy Lo ca tion with<br />

Easy Ac cess <strong>and</strong> Am ple Parking. Must See in<br />

Person - Con tact Us To day (503)924-4000 or<br />

(503)504-2502.<br />

LEASE OP PORTUNITY AT SAGE SA-<br />

LON ~ NEW, BUSY, DOWNTOWN<br />

TROUTDALE LO CA TION Join our fun <strong>and</strong><br />

professional team of Styl ists. We have room for<br />

part-time Esthetician <strong>and</strong> three part-time or<br />

full-time Styl ists. We pro vide tow els <strong>and</strong> commission<br />

on re tail. Also plenty of park ing! Please<br />

contact Kristie @ Sage Sa lon (503)260-4212<br />

TAGLIO SA LON IN TIGARD HAS ONE<br />

FULL-TIME STATION FOR LEASE<br />

OCT. 1ST We are a well-es tablished,<br />

drama-free sa lon with many new cli ents weekly.<br />

If you are a professional, motivated Styl ist who is<br />

a team player with some cli entele, we could be<br />

the sa lon for you! www.tagliosalonnw.com. Ask<br />

for DeDe (503)452-2557. Have a great day!<br />

TWO HAIR STA TIONS AND MAN -<br />

ICURIST PEDI SPA CHAIR FOR<br />

LEASE ~ UPTOWN VIL LAGE AREA,<br />

VAN COU VER, WA Rea sonable lease. Ask for<br />

Craig (360)696-2245<br />

LEASE OP POR TU NITY AT NEW<br />

VI SIONS SA LON New & busy<br />

McLoughlin Blvd, Milwaukie. Easy ac cess <strong>and</strong><br />

great park ing. Fun <strong>and</strong> pro fessional Styl ists a<br />

must!!!!!! Call Stephanie @ (503)267-6177<br />

NAIL STA TION AVAIL ABLE FOR<br />

LEASE ~ GREAT LO CATION IN SE<br />

PORT LAND 1st month FREE! Lots of<br />

walk-ins. Call Rosie for more in formation<br />

(503)761-2669 or (971)322-9170 (cell)<br />

SALON DU JOUR DAY SPA lo cated in a<br />

busy strip mall in Or e gon City has PRI VATE<br />

ROOMS <strong>and</strong> <strong>Hair</strong> Sta tions avail able for lease.<br />

1/2 off first two months lease. Bring a friend &<br />

both of you will re ceive 1/2 off rent for the first 3<br />

months! Leases start @ $375. (503)656-4472<br />

PRIVATE SUITE FOR LEASE<br />

FULL-TIME TO WELCOME YOU &<br />

YOUR CLI EN TELE HAIR WE ARE es -<br />

tablished 30 years in down town Renton, WA -<br />

Call Lisa or Lorna (425)255-3328 SELL<br />

YOUR OWN RE TAIL<br />

PORT LAND’S NEW EST UR BAN SA-<br />

LON IS NOW OPEN! Be your own boss <strong>and</strong><br />

make your own sched ule while work ing at one of<br />

Portl<strong>and</strong>’s new est hot spots, Dread Rock Sa lon!<br />

Located in a high traffic area on NE MLK, only<br />

two blocks North of Broadway. Seek ing ex perienced<br />

Styl ists who are pas sionate about bringing<br />

fresh, funky <strong>and</strong> in novative styles to the Port l<strong>and</strong><br />

Community. Three full-time sta tions are cur -<br />

rently avail able. Dread Rock Sa lon mas ters the<br />

delicate bal ance be tween funky-fun <strong>and</strong> so phistication.<br />

Call Debbie to set up a interview:<br />

(503)756-9675.<br />

LEASE STATIONS AVAIL ABLE IN<br />

SUPER FRIENDLY, FUN SA LON<br />

LOCATED IN A THRIV ING NW PORT -<br />

LAND NEIGH BOR HOOD Be mo tivated,<br />

love what you do - then call Lisa @<br />

(503)477-0227 to schedule an interview.<br />

SALARY /<br />

COMMISSION<br />

RAIN SA LON IN BEAVERTON IS<br />

SEEK ING EX PE RI ENCED STYL ISTS<br />

High commission, full med ical <strong>and</strong> den tal<br />

ben e fits, prod uct com mis sion. Full <strong>and</strong><br />

part-time avail able. Call (503)579-1500<br />

COME JOIN OUR TEAM AT NEW BE -<br />

GIN NING SA LON SPA! Fast-growing,<br />

high-end AVEDA Life style Sa lon Spa seeking<br />

ex pe ri enced, mo ti vated ser vice pro vid ers. Re tail<br />

comm., ed u ca tion op por tu ni ties & more.<br />

Tanasbourne area. www.nbsalonspa.com<br />

(503)645-2950.<br />

<br />

STYLISTS & SA LON MAN AGE-<br />

MENT needed for fast-paced hair sa lons<br />

in Medford, Grants Pass, & Klamath Falls.<br />

Hourly wage, bo nus, com mis sion, ben e fits, paid<br />

ad vanced train ing, cli en tele pro vided<br />

(541)891-2811<br />

SEEK ING ES THET ICS AND NAIL<br />

TEACHER / DIRECTOR Seek ing in dividual<br />

who is able to man age an en tire spa area<br />

as well as teach. E-mail Dianna Peterson at:<br />

ad mis sions@beaumondecollege.com or call<br />

(503)980-4701 for an in terview.<br />

16 | OCTOBER 2010 | NORTHWEST STYLIST & SALON


SHOPS FOR SALE<br />

NEW EQUIPMENT<br />

NORTH SE ATTLE HAIR SA LON FOR<br />

SALE Same lo cation for 20 years. Seven sta tions<br />

/ two tan ning beds. Five Styl ists who would like<br />

to stay. Great lo cation. Great po tential. $24,000.<br />

Call for more in formation. (206)930-8470 or<br />

(206)783-1284<br />

BARBERSHOP FOR SALE OR LEASE -<br />

STANWOOD, WA Close to Camano Is l<strong>and</strong>.<br />

Same lo cation for 35 years. $13,500 OBO. Call<br />

for more in formation. (206)356-4489 or<br />

(360)629-2882<br />

FULL SER VICE SA LON FOR SALE Es -<br />

tablished over 20 years. Ex cellent, busy lo cation<br />

in S.E. PDX. Contact Larry @<br />

(971)344-9771<br />

CANNON BEACH SA LON Turn key ready!<br />

Prime downtown location (1 block from the<br />

beach) with well es tablished cli entele. Great potential<br />

for new cli ents & walk-in busi ness! Ask -<br />

ing $50,000. Call (503)440-0566 or email<br />

coleja@hotmail.com for more information.<br />

EL E GANT NAIL SUP PLY: We whole sale<br />

<strong>and</strong> re tail New & Used Sa lon Equipment, Sa lon<br />

Furniture <strong>and</strong> all br<strong>and</strong>-name prod ucts OPI,<br />

IBD, Gena, Cre ative, LaPalm… We of fer on line<br />

con tin u ing ed u ca tion. Please visit our website<br />

for more in for ma tion:<br />

WWW.ELEGANTNAILSUPPLY.COM<br />

Phone: (937)258-0608 or 1-888-308-6308<br />

SEXY EX TENSIONS FOR YOU ~<br />

HAIR EX TENSIONS AND SUP-<br />

PLIES Call for more in formation<br />

1-800-586-4409 or visit:<br />

www.sexyextension.com<br />

MISCELLANEOUS<br />

SHOP AVON AT HOME OR IN YOUR<br />

OF FICE with per sonal de livery <strong>and</strong> 100%<br />

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w w w . y o u r a v o n . c o m / m a v e n s o n<br />

(503)997-8849 marcyavenson@gmail.com<br />

PROFESSIONS<br />

ESTHETICIAN WANTED ~ JOB AVAIL -<br />

ABLE FEB RUARY 2011 ~ MUST BE LI -<br />

CENSED ~ LA SER EX PE RI ENCE A<br />

PLUS. Long st<strong>and</strong> ing Vein Clinic is add ing<br />

Aesthetic services. Training avail able. Sal -<br />

ary ne go tia ble <strong>and</strong> de pends on ex pe ri ence.<br />

Salem Vein <strong>and</strong> Aes thetics Cen ter. Send<br />

CV to pattyb@salemvascular.com<br />

BUSINESS<br />

OPPORTUNITIES<br />

MAKE $100 PER HOUR SHARP ENING<br />

SCISSORS AND CLIPPERS. I will beat<br />

anybody’s price on any equip ment <strong>and</strong><br />

train ing. (408)439-9161<br />

FOR SALE: PRI VATE COS METOL-<br />

OGY COL LEGE LO CATED IN<br />

PENDLETON, OR E GON Great Busi -<br />

ness Op portunity. This busi ness was es tablished<br />

in 1960 <strong>and</strong> has room for growth. Call<br />

(541)310-7248 for more information.<br />

OREGON COAST RE SORT TOWN -<br />

BEAUTY SHOP 1600sq ft building, large cor -<br />

ner lot, great lo cation. Busi ness close to ocean,<br />

lakes, dunes <strong>and</strong> much much more! Owner will<br />

carry. (541)404-5565 $365K<br />

FOLLOW THE SUN IN YOUR OWN<br />

LUX U RI OUS SA LON & HOME 42 foot<br />

fifthwheel, cus tom de signed & fac tory built by<br />

the best. Pack age in cludes LLC,<br />

website.wwwStarvoyagerRVrental.com<br />

BEAU TI FUL EU RO PEAN STYLE, FULL<br />

SERVICE DAY SPA Es tablished 2003, 2800 sq<br />

ft, 8 hair sta tions, 3 nail sta tions, two massage<br />

rooms, one fa cial room, lunch room, kitchen<br />

with laun dry room. High end tan ning beds.<br />

Only $47,000. Busy strip mall lo cation - call<br />

(503)954-9843<br />

USED EQUIPMENT<br />

TAN NING BEDS 2-24 bulb Wolf Tan ning<br />

Beds. Model Bellarium S- 120 watt bulbs, $1400<br />

each or two for $2400. Give us a call to day at<br />

(360)892-5120, MELODIES LLC, 11101 NE<br />

4th Plain in Van couver Wash ington.<br />

WWW.TERRYBINNSCATALOG.COM<br />

FOR IN FOR MA TION AND PRO MO -<br />

TIONAL OF FERS on Dr. Belter Cosmetics,<br />

Cirepil, Escentials, Satin Smooth, Gigi, Clean<br />

& Easy, Moor Spa, Refectocil, & a va riety of<br />

other top qual ity sa lon & spa products. * FREE<br />

SHIPPING for the month of Oc tober *<br />

LOOKING FOR THE FUN NIEST &<br />

MOST TAL ENTED STYL IST! How do<br />

you win? Your per sonalized st<strong>and</strong> up<br />

comedy act, along with one great skill<br />

will give you the win ning prize!<br />

www.worldsfirstcomedyhairshow.com<br />

EDUCATION<br />

<br />

LEARN NEW TECH NIQUES<br />

THROUGH DVD’S - FREE CAT-<br />

A LOG <strong>Hair</strong> cut ting & styl ing, clipper & ra -<br />

zor cut ting, hair col oring, wed ding styles &<br />

updo’s, makeup, fa cials, man icures <strong>and</strong> ped i-<br />

cures, wax ing & hair re moval, mas sage, <strong>and</strong><br />

spa & body treat ments. 800-414-2434 -<br />

www.VideoShelf.com<br />

SERVICES<br />

<br />

SHEARS SHARPENED Fac tory<br />

trained <strong>and</strong> cer tified Mas ter Sharp ener.<br />

On site ser vice available in <strong>and</strong> around Portl<strong>and</strong>,<br />

OR. Next day turn around by mail.<br />

(360)521-9967 or bjsrapidedge.com Visa /<br />

Mastercard<br />

<br />

NEED TO SELL ~ PROPEEL<br />

MICRODERMABRASION MA -<br />

CHINE In great condition. Co mes with st<strong>and</strong>,<br />

corrundum <strong>and</strong> ac cessories. $1650 OBO. Luxo<br />

free st<strong>and</strong> ing lamp with st<strong>and</strong>. 5 di opter mag nification.<br />

$200 OBO. Call Dianne (541)999-4444<br />

2008 SUN UP 2 STAND UP TANNING<br />

BED Very low hours. Built in ste reo <strong>and</strong> fan.<br />

Asking $6000 or make me an of fer - will ne gotiate.<br />

Call (503)504-4099<br />

NORTHWEST STYLIST & SALON | OCTOBER 2010 | 17


Smoothing Services:<br />

Do You Hear The Boom?!<br />

The Mane Objective<br />

Marco Pelusi<br />

There is an enormous boom in our<br />

beauty world right now <strong>and</strong> it lies with<br />

smoothing services. Are you in for the ride?<br />

Every successful stylist I know <strong>and</strong> just about<br />

every hair care company has started to offer<br />

smoothing treatments.<br />

My prediction is that this service <strong>and</strong> product<br />

category could be the growth opportunity<br />

of the future. Perhaps the most exciting thing<br />

about this service is the simple fact that it<br />

attends to quite possibly every single head of<br />

naturally curly hair out there.<br />

Smoothing systems open up horizons for<br />

a hairdresser, allowing them access to clients<br />

of all cultural backgrounds. Smoothing also<br />

adds a strong option for the many clients who<br />

do not wish to receive a full-on straightening<br />

procedure, but who are in desperate need of<br />

some texturizing assistance. The possibilities<br />

are endless.<br />

What amazes me about smoothing systems<br />

is that tremendous growth has occurred simultaneously<br />

with the worst economy in history.<br />

This astounds me <strong>and</strong> intrigues me at the<br />

same time. Companies in this category have<br />

not only opened, but have also experienced<br />

remarkable growth.<br />

The huge development in this category<br />

affirms my belief our beauty industry may<br />

indeed be “recession-proof.” It is fascinating<br />

to me that a client will pay several hundred<br />

dollars for a smoothing service, even though<br />

she is concerned about losing her job. In a way,<br />

it is almost as if our clients desire to look even<br />

better in response to economic concerns.<br />

Smoothing services provide a fabulous ease<br />

of styling for many people. I think we need<br />

to remind ourselves to focus on meeting our<br />

clients’ specific texture needs. If we do this, we<br />

will continue to be successful, recession or not.<br />

18 | OCTOBER 2010 | NORTHWEST STYLIST & SALON<br />

Are you <strong>and</strong> your staff having questions<br />

about how to proceed with smoothing services?<br />

Are you concerned about safety issues? The<br />

answer is easy: education, education, education.<br />

Every company out there is more than<br />

happy to teach you precisely how to perform<br />

their smoothing services. Encourage them to<br />

train you <strong>and</strong> your staff as part of their introductory<br />

offer. Question them about any possible<br />

concerns. It is still a relatively new service, <strong>and</strong><br />

there is a lot of different information available<br />

out there. You need to know what research <strong>and</strong><br />

development has shown for each company’s<br />

product performance, so that you may succeed<br />

when working with their products.<br />

Make a list of what you <strong>and</strong> your staff need<br />

in order to be successful – <strong>and</strong> what information<br />

or education you need to quell any fears<br />

about performing these services. Meet with<br />

your top three smoothing service vendor<br />

choices, <strong>and</strong> see what each vendor can do to<br />

meet your specific needs. Be proactive. You<br />

will be pleased with the results.<br />

One of the main mantras I have always<br />

touted is as follows: “As stylists, we must be<br />

able to offer services that cannot be replicated<br />

anywhere else.”<br />

If you do it right, it should not be easy<br />

for your clients to replicate your smoothing<br />

treatment at a neighboring salon. Smoothing<br />

services are still an extremely innovative menu<br />

item; do not let your competition get ahead<br />

of you. Instead, lead the way by offering topnotch<br />

smoothing systems.<br />

Become educated about all the br<strong>and</strong>s that<br />

are available on the market today <strong>and</strong> make the<br />

choice to become involved with one or more<br />

of them. It is important to stay ahead of the<br />

game. Be a cut above the rest.<br />

Marco Pelusi is globally recognized as a haircolor trainer <strong>and</strong> platform artist.<br />

Marco Pelusi <strong>Hair</strong> Studio, Inc. was named Best <strong>Hair</strong> Color in Los Angeles 2009<br />

by KTTV Fox11’s “myfoxla Hot List” competition. Pelusi created the Marco Collagen<br />

Color Guard <strong>Hair</strong>Care System, the collagen system developed for color <strong>and</strong><br />

chemically treated hair. For more information, visit www.marcopelusi.com.<br />

OCTOBER 2010<br />

1-31: BeautyTech’s 12th Annual Strut Your Stuff Nail Art <strong>and</strong><br />

Enhancement entry acceptance - www.beautytech.com<br />

15-19 4th Annual NW Nail Tech Networking Retreat @ Camp<br />

Burton, Vashon Isl<strong>and</strong>, WA 1-877-88-NAILZ www.nwnailtechs.com<br />

16-17: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IESCS Florida, www.iecsc.com<br />

17-18: Fall Back to Beauty @ The Red Lion in Salem, Oregon<br />

- for tickets contact Beauty Bros at 541-451-2767<br />

17-18: Premiere Birmingham 800.335.7469 premiereshows.com<br />

17-18: Strategies High-Performance Front Desk Training, San<br />

Francisco, CA 1-800-417-4848 ext. 202<br />

17-18: In<strong>Salon</strong> 2010, Saint Paul, MN www.insalonpro.com 1-888-<br />

213-0949<br />

17-18: Gr<strong>and</strong> Rapids <strong>Salon</strong> Forum 2010, Gr<strong>and</strong> Rapids, MI 1-800-<br />

336-2597 www.malys-midwest.com<br />

17-21: Bronner Bros. Seminars by the Sea, Atlantis Resort, Paradise<br />

Isl<strong>and</strong>, Bahamas www.bronnerbros.com<br />

18: <strong>Salon</strong>Centric’s RISE Business Forum, Phoenix, AZ www.malys.<br />

com/web/shows 1-800-446-2597<br />

18: George Riley’s presents An Exciting Evening with Paul Brown<br />

Educators featuring Spencer Lebowitz & Sharon Deardoff, Concord, CA<br />

1-800-303-3630 www.georgerileyspbc.com<br />

24: Beauty School Forum, Barristar Productions, Indianapolis, IN<br />

www.barristar.com 800 SHOW-432<br />

24-25: International Congress of Esthetics <strong>and</strong> Spa, Philadelphia,<br />

PA 1-800-471-0229 tradeshow@LNEONLINE.com<br />

24-25: Texas Beauty Show, Dallas, Texas - Convention Center<br />

http://www.texasbeautyshow.com/<br />

24-25: Esthetique Spa Intl, Edmonton, Canada www.spa-show.com<br />

31-11/1: San Juan Beauty Show, www.sanjuanbeautyshow.net<br />

31-11/2: Destination Rejuvenation Fall 2010, Surf <strong>and</strong> S<strong>and</strong><br />

Resort, Laguna Beach, CA (949)716-2723<br />

NOVEMBER 2010<br />

1: <strong>Salon</strong>Centric’s RISE Business Forum, San Francisco, CA www.<br />

malys.com/web/shows 1-800-446-2597<br />

7-8: Eufora International Global Connection, San Diego, CA<br />

www.euforaglobal.com<br />

7-8: Exclusive <strong>Salon</strong> Products presents I.C.O.N. Expo, Bellevue,<br />

WA 1-877-377-5386 or www.exclusivesalonproducts.com.<br />

OCTOBER 2010<br />

Fast Application Fusion Method Extensions, Classes Every<br />

Monday. Call for information (360)420-6939<br />

15: Exclusive <strong>Salon</strong> Products presents Affinage Creative Color &<br />

Techniques Class, Portl<strong>and</strong>, OR www.exclusivesalonproducts.com<br />

17: <strong>Salon</strong> Services presents Eufora Successful <strong>Salon</strong> Seminar,<br />

Renton, WA www.salonservicesnw.com<br />

18: Maly’s, Redken & Pureology present Design & Color in Style<br />

featuring Jody Erickson & Tyson Daniel, L<strong>and</strong>mark Convention<br />

Center - Tacoma, WA www.malys.com<br />

18: Ed Wyse Beauty Supply presents EZ Flow Introduction to Design<br />

Nails H<strong>and</strong>s-On Acrylic Class, Bellevue, WA www.edwyse.com<br />

18: <strong>Salon</strong> Services presents Eufora Successful <strong>Salon</strong> Seminar &<br />

Marcia Teixeira Train the Trainer, Portl<strong>and</strong>, OR 800-251-4247, x226<br />

or www.salonservicesnw.com<br />

18: Smooth Skin Supply presents Waxing 101 Free Online Class<br />

- (877)473-1032 www.smoothskinsupply.com<br />

18: Exclusive <strong>Salon</strong> Products presents Keratin Complex Smoothing<br />

Therapy Certification Class, Seattle, WA www.exclusivesalonproducts.com<br />

18-19: Legend Aesthetic Distribution <strong>and</strong> Education presents<br />

Professional Body Sugaring Certification Class, Auburn, WA<br />

(253)569-3336 or amber@legendtrainingcenter.com<br />

19-20: <strong>Salon</strong> Services & Supplies presents Dermalogica LIVE<br />

Professional, Portl<strong>and</strong>, OR salonservicesnw.com<br />

20: Exclusive <strong>Salon</strong> Products presents Affinage Creative Color &<br />

Techniques Class, Seattle, WA www.exclusivesalonproducts.com<br />

24-25: <strong>Salon</strong> Services present Brocato Razor Cut & Color<br />

Workshop, Renton, WA salonservicesnw.com<br />

25: Ed Wyse Beauty Supply presents Axxium Soak-Off Gel<br />

Lacquer H<strong>and</strong>s-On Class with OPI Regional Educator, Tacoma, WA<br />

www.edwyse.com<br />

25: Strategies <strong>Salon</strong> / Spa Business Training & Coaching presents<br />

FREE WEBINAR - Social Media Marketing - Don’t Get Left Behind<br />

- visit www.strategies.com or 1-800-417-4848<br />

25: Legend Aesthetic Distribution <strong>and</strong> Education presents<br />

Advanced Body Sugaring: Brazilian Class, Auburn, WA (253)569-<br />

3336 or amber@legendtrainingcenter.com<br />

25: <strong>Salon</strong> Services present Intro to Keune Color, Spokane, WA<br />

salonservicesnw.com<br />

7-10: Milady S.O.S. Training Academy, Carlsbad, CA email:<br />

delmar.milady@cengage.com or 1-800-998-7498 ext. 2700<br />

8-11: Maly’s Redken Exchange, New York, NY www.malys.com<br />

10-12: Cosmoprof Asia, Hong Kong, www.cosmoprof-asia.com<br />

26-28: Wellness Asia Exhibition, Chennai Trade Centre, Chennai,<br />

India www.wellnessasiaexpo.com<br />

JANUARY 2011<br />

9-10: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />

Program, Minneapolis, MN MastersOfBeauty@empire.edu<br />

14-22: Nail Those Profits at Sea Cruise, St. Martin, St. Kits, St.<br />

Lucia 1-800-809-6623 www.nailthoseprofitsatsea.com<br />

17-18: Beauty Expo USA, Las Vegas www.beautyexpousa.com<br />

29-31: Long Beach International <strong>Salon</strong> & Spa Expo, Long Beach<br />

Convention Center probeauty.org/ISSE<br />

FEBRUARY 2011<br />

6-7: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills<br />

Certification Program, Kentucky - MastersOfBeauty@empire.edu<br />

27: Beauty School Forum, Barristar Productions, Kissimmee, FL<br />

www.barristar.com 800 SHOW-432<br />

<br />

27-28: Day Spa Expo, Las Vegas, NV www.dayspaexpo.com<br />

MARCH 2011<br />

6-7: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />

Program, Nashville, TN MastersOfBeauty@empire.edu<br />

6-7: Prof. Beauty London, www.professionalbeauty.co.uk/london<br />

6-8: IBS New York, Jacob Javits Center www.ibsnewyork.com<br />

6-8: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IECSC New York, www.iecsc.com<br />

12-14: America’s Beauty Show (traditionally Midwest Beauty<br />

Show), Chicago, IL www.americasbeautyshow.com<br />

13-14: ABA Canada, Montreal, Quebec www.abacanada.com<br />

18-20: Beauty International’s Worldwide Leading Trade Fair for<br />

Professional Cosmetics, Nail, Foot <strong>and</strong> Wellness Professionals,<br />

Düsseldorf, Germany (312)781-5180 www.mdna.com<br />

18-21: Cosmoprof Bologna, Italy www.cosmoprof.com<br />

20-21: Spectrum International Beauty Expo, Los Angeles, CA<br />

(310)680-7367 www.spectrumintlbeautyexpo.com<br />

26-28: Midwest International <strong>Salon</strong> & Spa Expo, Rosemont, IL<br />

probeauty.org/ISSE<br />

25: Exclusive <strong>Salon</strong> Products presents Affinage Creative Color &<br />

Techniques Class, Spokane, WA www.exclusivesalonproducts.com<br />

25: Tres Jolie <strong>Hair</strong> Extension Specialist presents Color <strong>and</strong><br />

Design, Portl<strong>and</strong>, OR (503)453-3259 www.extensions4hair.net<br />

25: S.H.E. Consultants presents H<strong>and</strong>s-on <strong>Hair</strong> Extensions<br />

Education & Application, Seattle, WA (425)493-2521 www.<br />

s<strong>and</strong>yshairexpressions.net<br />

27: Beau Monde College of <strong>Hair</strong> Design is hosting a Day of<br />

Education, Portl<strong>and</strong>, OR 503-226-1427 beaumondecollege.com<br />

NOVEMBER 2010<br />

1: <strong>Salon</strong> Services presents Eufora Men’s Cutting, Portl<strong>and</strong>, OR<br />

800-251-4247, x226 or www.salonservicesnw.com<br />

1: <strong>Salon</strong> Services & Supplies hosts Bruce Conching’s Flourish:<br />

Encouraging Personal Mastery, Renton, WA 1-800-251-4247 or<br />

email education@salonservicesnw.com<br />

2: <strong>Salon</strong> Services & Supplies presents Dermalogica Navigation<br />

Know-How, Renton, WA salonservicesnw.com<br />

3: <strong>Salon</strong> Services & Supplies presents Touch Therapies: Reflex<br />

Point - Feet <strong>and</strong> H<strong>and</strong> & Arm, Renton, WA salonservicesnw.com<br />

8: S.H.E. Consultants presents H<strong>and</strong>s-on <strong>Hair</strong> Extensions<br />

Education & Application, Seattle, WA (425)493-2521 www.<br />

s<strong>and</strong>yshairexpressions.net<br />

8: <strong>Salon</strong> Services & Supplies presents Thermal Body Therapies<br />

& Brocato Holiday Glam, Renton, WA; Keune The Art of Reds &<br />

Blondes, Portl<strong>and</strong>, OR salonservicesnw.com<br />

9: <strong>Salon</strong> Services & Supplies presents Touch Therapies: Stress<br />

Relief - Back, Renton, WA salonservicesnw.com<br />

14: <strong>Salon</strong> Services present Meet Kim Vo <strong>and</strong> Best of Blonding<br />

with Kim Vo, Renton, WA salonservicesnw.com<br />

15: Exclusive <strong>Salon</strong> Products presents Affinage Creative Color &<br />

Techniques Class, Seattle, WA www.exclusivesalonproducts.com<br />

15: Tres Jolie <strong>Hair</strong> Extension Specialist presents Color <strong>and</strong><br />

Design, Portl<strong>and</strong>, OR (503)453-3259 www.extensions4hair.net<br />

15: <strong>Salon</strong> Services present Eufora Elite Certification, Renton, WA<br />

salonservicesnw.com<br />

15-17: <strong>Salon</strong> Services & Supplies presents IDI International<br />

Skincare Techniques, Renton, WA salonservicesnw.com<br />

21: <strong>Salon</strong> Services & Supplies presents ChromaWhite TRx,<br />

Spokane, Renton, WA salonservicesnw.com


WHAT’S NEW IN THE MARKET<br />

1. Restore <strong>Hair</strong>’s Resiliency with La-Brasiliana<br />

La-Brasiliana Zero Keratin Treatment with Collagen is a revolutionary process that transforms hair.<br />

Keratin is the primary protein of the hair, skin, <strong>and</strong> nails. This natural substance gives hair the ability to<br />

return to its original healthy, shiny, smooth state while collagen improves the elasticity of the hair.<br />

Unlike other products available on the market, La-Brasiliana Zero Keratin Treatment with Collagen<br />

replenishes the condition of the hair without damage or change to the molecular structure. The treatment<br />

can be used on all hair types such as chemically treated hair, colored, permed, relaxed, straightened,<br />

highlighted, <strong>and</strong> bleached.<br />

The application process takes anywhere from 1.5 to 4 hours depending on the length <strong>and</strong> thickness<br />

of the hair. It is infused with a 450 degree flat iron, which seals in moisture, hydrates the hair, <strong>and</strong> creates<br />

a glossy finish. Results are visible immediately after treatment is completed. The results last two to four<br />

months; the treatment dissipates gradually as hair is shampooed. As clients repeat the treatment every two<br />

to four months, they will be able to observe a continuous improvement of their hair.<br />

For more information call 1-800-519-2309 or visit www.la-brasiliana.com.<br />

2. Permanent <strong>Hair</strong> Color Without Ammonia<br />

Z.One Concept introduces a line of permanent hair color without ammonia. Delicate Permanent<br />

Color Oil with its complex organic oil formulation increases shine <strong>and</strong> color retention. Through the<br />

organic complex the hair will be more hydrated, healthy <strong>and</strong> soft.<br />

Delicate Permanent Color Oil is a conditioning permanent color that gives total grey coverage <strong>and</strong><br />

because of the fragrance makes the coloring treatment a pleasant experience. The color <strong>and</strong> tones are true<br />

<strong>and</strong> intensive, leaving the hair hydrated, soft <strong>and</strong> shiny.<br />

Z.One Concept has created a personalized organic innovative complex, called “2O4 organic complex”.<br />

A mix of four organic oils (Brazil nut oil, kendi oil, nyamplung oil <strong>and</strong> sunflower oil) which nourish the<br />

hair fully, during <strong>and</strong> after the processing time. The “2O4 organic complex” works inside <strong>and</strong> outside the<br />

hair, strengthening <strong>and</strong> protecting hair structure <strong>and</strong> rebalancing hair hydration. The result is uniform <strong>and</strong><br />

bright colors, <strong>and</strong> soft, nourished <strong>and</strong> silky hair.<br />

For more information visit Z.One Concept at www.z-oneconcept.com or call (973) 396-2654.<br />

3. Curl Perfected<br />

L’anza launches Healing Style Curl Define, a lightweight cream that enhances texture <strong>and</strong> smoothes<br />

curls. Curls are perfectly aligned <strong>and</strong> frizz-free with renewed bounce <strong>and</strong> luster.<br />

Utilizing L’anza’s exclusive Keratin Healing System, triple UV Protection (UVA, UBC & UVC) <strong>and</strong><br />

thermal protection up to 500˚ F, Curl Define heals, seals <strong>and</strong> protects hair resulting in resilient soft curls.<br />

L’anza is a leading manufacturer of quality haircare products <strong>and</strong> is the only company offering products<br />

that heal, seal <strong>and</strong> protect the hair. L’anza products are free of all animal by-products <strong>and</strong> are never tested<br />

on animals. For more information visit www.lanza.com or call 1-800-423-0307.<br />

4. Create an Instantly Gorgeous, Sun-Kissed Look<br />

Fake Bake Bronze on the Glow is a wash-off cosmetic tanning product for the entire body, including<br />

the face. Bronze on the Glow is the easiest way to create an instantly gorgeous, sun-kissed look that will<br />

last all day. It does not contain any self-tanning agents so once removed, skin will appear as it did before<br />

application.<br />

Bronze on the Glow is suitable for all complexions <strong>and</strong> ideal for covering irregularities in skin tone<br />

to create a natural-looking, streak-free tan. Fake Bakes 360 degree nozzle provides a continuous spray that<br />

works at any angle. The fast-drying aerosol is transfer resistant <strong>and</strong> will not clog pores.<br />

Fake Bake Bronze on the Glow is an organic based, cosmetic tan with subtle shimmer perfect for<br />

special occasions, daily use or a quick touch up to an existing Fake Bake tan.<br />

For more information call 1-800-269-9660 or visit www.fakebake.com.<br />

5. Restore <strong>Hair</strong> Inside Out with Awapuhi Wild Ginger<br />

Heat styling, chemical processing <strong>and</strong> daily wear <strong>and</strong> tear can strip hair of vital protein <strong>and</strong> moisture.<br />

To rebuild, hair must be treated from the inside out. Introducing Awapuhi Wild Ginger, the luxurious<br />

answer to indulge <strong>and</strong> care for dry, damaged hair.<br />

This new eight-product collection by Paul Mitchell, features natural Awapuhi extract <strong>and</strong> an exclusive<br />

KeraTriplex complex that repairs damage from the core to the cuticle <strong>and</strong> transforms str<strong>and</strong>s into pillars of<br />

style <strong>and</strong> strength.<br />

According to Mintel International, “93% of consumers describe their hair as dry, damaged or colortreated.”<br />

The Awapuhi system is proven to repair this common damage that results from heat styling,<br />

chemical processing <strong>and</strong> aging, replenishing every str<strong>and</strong> with vital protein <strong>and</strong> intense moisture.<br />

John Paul Mitchell Systems, a top manufacturer of salon-only professional hair care products, has been<br />

serving the professional beauty industry for 30 years. For more information visit www.paulmitchellpro.com.<br />

Have your product considered for the <strong>Stylist</strong> & <strong>Salon</strong>’s What’s New section. Send press releases with a photo to Managing Editor Lisa Kind<br />

at editor@stylistnewspapers.com or mail to <strong>Stylist</strong> & <strong>Salon</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd., Suite 24, Portl<strong>and</strong>, OR 97221.<br />

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Zerran Reform ® Kit<br />

& Iron Special<br />

100% Vegan Natural <strong>Hair</strong> Straightening System<br />

ZERRAN REFORM ® INTRO KIT WITH FLAT IRON<br />

1 x 8 oz. Absolution Clarifying Shampoo<br />

1 x 8 oz. Sulfate Free Conditioner<br />

1 x 8 oz. Reform Shampoo<br />

1 x 8 oz. Reform Conditioner<br />

1 x 2 oz. Radiant Finish Frizz Control Liquid<br />

2 x 1 oz. <strong>Hair</strong> Redemption <strong>Hair</strong> Repair Packets<br />

1 x 8 oz. <strong>Hair</strong> Redemption <strong>Hair</strong> Repair<br />

1 x Zerran Reform Flat Iron<br />

Call for information about Zerran Reform<br />

Headmaster Classes in your area (800) 626-1921<br />

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We’re now<br />

on Facebook<br />

NORTHWEST STYLIST & SALON | OCTOBER 2010 | 19<br />

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