Annual Review 2009 - Sandwell & West Birmingham Hospitals
Annual Review 2009 - Sandwell & West Birmingham Hospitals
Annual Review 2009 - Sandwell & West Birmingham Hospitals
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Contents<br />
Chapter One<br />
Chapter Two<br />
Chapter Three<br />
Chapter Four<br />
Welcome from the Chair and Chief Executive<br />
Note from the Editor<br />
Our vision and values<br />
Our strategic objectives<br />
Accessible and Responsive Care<br />
GUM Clinic waiting times<br />
Patient experience<br />
Satisfaction at all-time high<br />
Customer Care Promises<br />
High Quality Care<br />
Infection Control Team Scoop £150,000 award prize<br />
Surgical Reconfiguration<br />
Maternity Services in the spotlight<br />
Stroke Services<br />
Paediatrics<br />
Region first for sight-saving treatment<br />
Improvements in Diabetes services<br />
Rheumatology<br />
Listening into Action aims to deliver better care<br />
Mortality Rates<br />
Cardiovascular Sciences<br />
Our Future Plans (<strong>2009</strong>/10)<br />
Care Closer to Home<br />
Right Care, Right Here for local people<br />
Community Clinics<br />
Consultant-led Community Eye Clinic<br />
Transformation of Ear Care<br />
Two pints of milk and a quick blood test<br />
Community Midwives programme<br />
Community Paediatrics<br />
Musculoskeletal Clinics<br />
Transport<br />
Good Use of Resources<br />
Finance<br />
Performance<br />
Caring for our environment<br />
Major Incident preparation<br />
Our future plans<br />
1 Caring • Accessible • Professional • Open • Engaging
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