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2009 Full Year & 2010 First Quarter Result Presentation - Access Bank

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One <strong>Bank</strong> Strategic Framework<br />

INTERNATIONAL<br />

Client Relationship Management<br />

Compliance & Control<br />

Monitoring<br />

Operations & Processes<br />

EXTERNAL<br />

Sales & Marketing<br />

Products & Services<br />

Channels<br />

Performance<br />

High<br />

Middle<br />

Low<br />

Governance<br />

Corporat<br />

e<br />

Reporting<br />

Information Technology<br />

Architecture<br />

Risk Management<br />

INTERNAL<br />

Branding & Communication<br />

Human Resources Management<br />

LOCAL ENTITIES<br />

Services Capabilities Policies<br />

<br />

<br />

<br />

<br />

The One <strong>Bank</strong> strategy is driven from the verge to internationalize our business and the quest for a collaborative<br />

delivery model across geographies<br />

The One <strong>Bank</strong> framework harnesses opportunities of shared services across the <strong>Bank</strong>’s footprints to increase<br />

operational efficiency<br />

The model is hinged on refocusing the bank towards promoting seamless transaction support to all the <strong>Bank</strong>’s<br />

corporate global clients across the network<br />

Increase presence and share of wallet of corporate customers in Africa and globally. To be a “win-win” solution for<br />

both the bank and customers<br />

6<br />

December 31, <strong>2009</strong><br />

<strong>2009</strong> FULL YEAR RESULTS PRESENTATION

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