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<strong>Sahira</strong> <strong>light</strong>.<strong>book</strong> Seite 25 Donnerstag, 24. November 2011 3:42 15<br />
10 Two-year guarantee<br />
Dear Customer,<br />
Thank you for deciding to purchase one of our products. For<br />
decades the name <strong>Wella</strong> has stood for tested quality and<br />
first-class service. We offer our customers innovative and efficient<br />
products.<br />
<strong>Wella</strong> manufactures high-quality appliances and warrants the<br />
use of high-grade materials and careful workmanship. We<br />
give two years' guarantee from the date of purchase (invoice<br />
date) in the event of defects in the quality of the product.<br />
In addition to your contractual and statutory guarantee rights,<br />
<strong>Wella</strong> offers you a manufacturer's guarantee on the following<br />
terms:<br />
This manufacturer's guarantee applies for two years from the<br />
date of purchase. It applies to deficiencies (errors, defects)<br />
due to faulty materials or workmanship.<br />
Our manufacturer's guarantee excludes:<br />
deficiencies caused by incorrect operation, normal wear and<br />
tear, incorrect interference with the product by unauthorised<br />
persons, or use of third-party products during assembly<br />
which do not fit or do not function perfectly. Also excluded<br />
are deficiencies which have little or no significant effect on<br />
the value or serviceability of the appliance.<br />
In the event of a deficiency covered by our manufacturer's<br />
guarantee occurring within our guarantee period of two years<br />
from the date of purchase, we will, at our option, either repair<br />
the faulty product or provide a replacement.<br />
It is a precondition of our manufacturer's guarantee that you<br />
send or bring the product and proof of purchase (invoice) to<br />
us within the guarantee period, in other words to the national<br />
sales companies of <strong>Wella</strong> or the relevant national Customer<br />
Service Centre. The current addresses of our customer service<br />
centres can be found at www.wella.com in the device section.<br />
Independently of our manufacturer's guarantee, you may of<br />
course assert guarantee rights in relation to the vendor – e.g.<br />
subsequent performance (remediation of defects, repair or<br />
replacement), withdrawal from the contract or reduction in<br />
purchase price – insofar as you possess such contractual or<br />
statutory rights. Such rights are not affected by our manufacturer's<br />
guarantee.<br />
ENGLISH<br />
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