Building Healthy Communities
Building Healthy Communities
Building Healthy Communities
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3/23/2010<br />
<strong>Building</strong> <strong>Healthy</strong> <strong>Communities</strong><br />
David Tilton<br />
President & CEO, AtlantiCare<br />
1
3/23/2010<br />
AtlantiCare Quality Journey<br />
What We Do<br />
Who We Are<br />
Our Culture<br />
How We Lead<br />
“In Series (as always), New Jersey is a state divided -<br />
Oct 28, 2009 ... The Phillies-Yankees matchup accentuates<br />
New Jersey's north-south ... Phillies fans in the South . . .”<br />
USATODAY.com<br />
“The World Series and New Jersey: where Yankees<br />
land meets Phillies country”<br />
Brian Donohue/The Star-Ledger<br />
“World Series 2009: Finding Turnpike Series Garb<br />
in the Garden State - for BOTH teams”<br />
Lauren Bright/Associated Press<br />
2
3/23/2010<br />
AtlantiCare<br />
South Jersey’s Healthcare Leader<br />
Healthcare Delivery<br />
3
3/23/2010<br />
Health Engagement<br />
Health Information<br />
The AtlantiCare Family<br />
5 business units<br />
5,000 strong<br />
80 volunteer board members<br />
5 operating boards<br />
4
3/23/2010<br />
Charity Care Expenditures<br />
(at cost)<br />
I Make A Difference<br />
VISION: WHERE WE ARE HEADED<br />
ATLANTICARE BUILDS HEALTHY COMMUNITIES<br />
MISSION: WHY WE ARE HERE<br />
WE DELIVER HEALTH AND HEALING TO ALL PEOPLE<br />
THROUGH TRUSTING RELATIONSHIPS<br />
VALUES: HOW WE ACT<br />
5
3/23/2010<br />
Leadership<br />
System<br />
Staff Communication<br />
Quest for the Best<br />
ALT meetings<br />
SLT rounds<br />
Town meetings<br />
6
3/23/2010<br />
7
3/23/2010<br />
Connecting The Dots<br />
Results<br />
91% participation in employee<br />
engagement survey<br />
Best in Class in 14 of 16 dimensions<br />
Results<br />
21 units achieved the 90 th percentile<br />
ranking or higher in our national<br />
healthcare database<br />
8
3/23/2010<br />
Results<br />
- 4% Operating Margin<br />
AtlantiCare Health System Operating Margin<br />
* A & AA – Moody’s FY 2008 medians; NJ – Finance Authority’s FY 2008 medians<br />
Results<br />
2008 Bond Rating Distributions<br />
Standard & Poor’s<br />
- “A” Bond Rating<br />
Results<br />
Growth in ARMC Volumes<br />
and System Revenues<br />
9
3/23/2010<br />
Results<br />
Baldrige Worthy<br />
Externally reported core measures top performer:<br />
ARMC<br />
AtlantiCare Home Health<br />
Continually strive for national accreditation & recognition:<br />
Magnet – highest nursing honor – 2008 & 2005<br />
National Association for the Education of Young Children<br />
Accreditation (one of only two regionally)<br />
10
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