Accident Incident Procedure - City of Stirling

Accident / Incident Child Procedure
Responsible Directorate
Responsible Business Unit/s
Responsible Officer
Affected Business Unit/s
Community Development
Community Services
Manager Community Services
Community Services
Scope
This Management Practice applies to –
All employed City of Stirling staff
Volunteers to the Centres
Any Visitors to the Centres (either employed by City of Stirling or not)
Parents/guardians of children attending the Centre
(1) Key Information:
Procedure
For the purposes of providing a safe environment and care for children and adults who are
injured.or a serious incident has occurred (see definition of serious incident 2.3)
It is important that both OSHC staff and families primary concern at all times is the wellbeing of
the children.
Responsibilities of Parents:
On enrolment, parents must discuss any health issues a child has.
They will inform the City of Stirling OSHC centre when any updates to the enrolment record
occur.
Responsibilities of Staff
Effective supervision should prevent or reduce the severity of injury to children or occurance of a
serious incident, while still being balanced to allow children to play and interact with each other
free of adult involvement. (See Supervision Procedure)
OSHC staff must have appropriate Senior First Aid training and the Centre must adhere to the
contact staff requirements. A staff member with an approved and current first aid qualification
must be present at the service where children are in attendance at all times. Refer to The
Education and Care Services National Regulations 2012 Part 4.4 Division 6 Regulation 136

(2) Managing Injured Children at the Centre:
(2.1) If a Child is Injured at the Centre:
Staff at the Centre, although able to provide first aid and comfort, are not trained health care
professionals and therefore are not qualified or able to provide ongoing personal health care to
an injured child.
If a staff member identifies a child at the centre as being injured, alert the first aid officer and the
centre’s supervisor. The first aid officer should -
o Check the child and provide First Aid according to the injury – use the DRSABCD
principles. (Danger, Response, Send for help, Airway, Breathing, Compression and
Defibrillation) Please Note Centres do not currently have a defibrillator.
o The First Aid Officer will assess the child’s injury to determine if an ambulance is required.
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If necessary and possible transport child to the family doctor or nearest doctor surgery.
Notify parents of the injury/illness and explain actions taken;
- Who has been contacted
- Where the child is
- How the child is
- That the child needs to be collected
- That the child needs to be taken to the doctor or collected from the doctor.
Keep the child comfortable and in view of staff at all times until parents can arrange pickup
Reassure the child.
The first aid officer will continue to assess the child until the ambulance, parents arrive or
the child’s injury has lessened. However the First Aid Officer will check in with the child’s
injury throughout the day to ensure the injury has not worsened.
record injury and details of injury and response in Accident /Illness/incident report.
Inform the coordinator of incident and send copy of accident/injury report as soon as
possible.
Have parent sign report.
Send copy of accident/injury report to the City of Stirling’s Insurance Officer.
(2.2) If a Child is transported by ambulance:
If an unaccompanied child is transported by ambulance a staff member must travel with them in
the ambulance or travel immediately to the hospital in an alternative vehicle (e.g. car) to stay with
the child until a guardian or family member arrives.
(2.3) Notifying Parents
Parents are to be contacted as soon as initial first aid has been given.
If parents cannot be contacted the child’s emergency contact will be called
Staff are to ensure parents of a child who has suffered an Accident/Illness/Incident while in the
care of OSHC staff are notified immediately or within the same day as Accident/Illness/Incident.
86 Notification to parents of incident, injury, trauma and illness
The approved provider of an education and care service must ensure that a parent of a child
being educated and cared for by the service is notified as soon as practicable, but not later than
24 hours after the occurrence, if the child is involved in any incident, injury, trauma or illness
while the child is being educated and cared for by the education and care service.
Education and Care Services National Regulations 2012 Part 4.2 Division 1 Regulation 86
If the parents cannot come immediately, the child is to be kept in a quiet place away from other
children in view of staff at all times.
The First Aid Officer will continue to monitor child regularly until parents or emergency contact
arrive

The OSHC supervisor (as directed by City of Stirling’s Children’s Services Coordinator 9205
8567) is required to notify The Regulatory Authority should there be any serious incident
occurring at the centre.
Meaning of serious incident
For the purposes of section 174(5) of the Law, the following are prescribed as serious
incidents—
(a) the death of a child—
(i) while being educated and cared for by an education and care service; or
(ii) following an incident while being educated and cared for by an education and
care service;
(b) any incident involving injury or trauma to, or illness of, a child while being educated
and cared for by an education and care service for which—
(i) the attention of a registered medical practitioner was sought, or ought
reasonably to have been sought; or
(ii) the child attended, or ought reasonably to have attended, a hospital;
(c) any incident where the attendance of emergency services at the education and care
service premises was sought, or ought reasonably to have been sought;
(d) any circumstance where a child being educated and cared for by an education and
care service—
(i) appears to be missing or cannot be accounted for; or
(ii) appears to have been taken or removed from the education and care service
premises in a manner that contravenes these Regulations; or
(iii) is mistakenly locked in or locked out of the education and care service
premises or any part of the premises.
Education and Care Services National Regulations 2012 Chapter 1—Preliminary 12
Documenting the Accident/Illness/Incident:
Accurately documented information assists services in providing the best information for families
and also assists medical practitioners to assess the severity of the injury and to make a diagnosis
To ensure accuracy and consistency only one or two staff members are to be in charge of
documenting the child’s progress
To record information about a child’s injury OSHC centre’s must keep a Accident/Illness register
that includes:
o Date of Report
o Date of Accident/Illness/Incident
o Time of Accident/Illness/Incident
o The child’s name and age
o Parents name address and phone number
o Place of Accident/Illness/Incident
o Nature of Accident/Illness/Incident. Type of injury /illness and symptoms
o Symptoms observed and circumstances leading up to illness/injury
o The action taken by OSHC staff – including any medication or first aid given (see
Administration of Medication Management Practice and Procedure)
o Details of any person who has witnessed the accident/incident/illness
o The name of the person the service has notified or attempted to notify and the time and
dates of all contact with these persons.
o An area for parents to sign and date to acknowledge the Accident/Illness/Incident and the
action taken.
Education and Care Services National Regulations 2012 Part 4.2 Division 1 Regulation 87
Injury:
Physical damage or harm that is done or sustained
Definitions

Relevant Policies/Management Practices/Documents
NCAC Factsheet: Illness in Child Care
http://ncac.acecqa.gov.au/family-resources/factsheets/illness.pdf
Legislation/Local Law Requirements
Education and Care Services National Regulations 2012 Part 4.4 Division 6 Regulation 136
Education and Care Services National Regulations 2012 Part 4.2 Division 1 Regulation 86
Education and Care Services National Regulations Chapter 1—Preliminary 12
Office Use Only
Relevant Delegations
Children’s services
Initial Implementation Date October
2010
Reviewed/Modified Date August
2012
Author
Officer
Claire Mowday
Tracey Freeman
Reviewed/Modified Date Officer