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18th &<br />

19th MARCH 2015, BARCELONA<br />

<strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>? seminar<br />

One small step for man, One giant leap for <strong>HR</strong><br />

3<br />

Part of the <strong>HR</strong>coreLAB<br />

3 Streams - 1 Venue


FOREWORD from the Chairman<br />

“<strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>?”Seminar<br />

A recent survey of CEOs reveals that <strong>HR</strong> is overwhelmingly vie<strong>we</strong>d as<br />

the least agile function. CFOs claim that their attempts to work<br />

strategically with <strong>HR</strong> are the most trying. Business leaders concur, with<br />

nearly 50 percent reporting that <strong>HR</strong> is not ready to lead. Even <strong>HR</strong> itself<br />

agrees. In a March 2014 global survey, <strong>HR</strong> and talent executives graded<br />

themselves a C-minus for overall performance.<br />

<strong>HR</strong> <strong>need</strong>s to bring its own specialist skills and unique insights to create a<br />

series of strategic performance capabilities that enable the delivery of the<br />

business model.<br />

It has to deliver the strategies that help create innovation, customer<br />

centricity, lean management, collaborative and partnered performance.<br />

But will the function be squeezed out of this role? The world has<br />

moved on since the last major paradigm for <strong>HR</strong>, and there are a new<br />

set of challenges. <strong>HR</strong> functions find themselves being “leaned”. It<br />

becomes difficult to maintain all its areas of expertise. The problems<br />

organizations <strong>need</strong> <strong>HR</strong> support on are increasingly cross-functional and<br />

<strong>need</strong> joint input from expertise from other disciplines, such as operations,<br />

IC, Marketing, IT,... The solutions are also cross-functional.<br />

CHAIRS<br />

SPEAKER PANEL<br />

Professor Paul Sparrow<br />

Director<br />

Centre for Performance Led <strong>HR</strong>,<br />

Lancaster University<br />

Author of:<br />

‘ <strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>?', 'Strategic TM: future<br />

directions', 'Globalizing the <strong>HR</strong><br />

architecture','Organizational effectiveness,<br />

people and performance: new challenges, new<br />

research agendas', 'The contribution of David<br />

Ulrich to the analysis of <strong>HR</strong> departments',…<br />

Dr. Philipp Zimmermann<br />

Global TM Director<br />

Evonik Industries AG<br />

Germany<br />

Philippe Duvivier<br />

Director, Customer Experience &<br />

Human Resources<br />

Toyota & Lexus<br />

Belgium<br />

Ed Marsh<br />

Global Head of <strong>HR</strong><br />

Nestlé Professional<br />

Switzerland<br />

Laura Marsi<br />

Head of AMOS (Allianz Managed<br />

Operations & Services)<br />

Transformation - Board Div.<br />

Finance, <strong>HR</strong> and Transf.<br />

Allianz<br />

Switzerland<br />

PARTNERS<br />

No longer can people dedicated to OD, EE or TM, work as separate<br />

centres. They <strong>need</strong> to have their expertise “mixed and matched”<br />

and aligned much more flexibly with the business <strong>need</strong>s and<br />

with the major change projects of the day.<br />

Meanwhile, the increasing po<strong>we</strong>r of IT and sophistication of e-<br />

enablement means that these service providers <strong>we</strong>re moving up the<br />

value-chain of services, adding more activities and expertise, and<br />

being able to provide these services direct to line managers if<br />

necessary. <strong>HR</strong> has then been on its own learning curve.<br />

<strong>HR</strong> has been building specialist and hopefully more strategic<br />

expertise and parcelling it up into CoE's, and building a cadre of<br />

<strong>HR</strong>BP's. But has it been able to deliver strategic support?<br />

Has it become too siloed, built around traditional functions of<br />

resourcing, TM, OD and C&B? Critical questions around the role<br />

of the function remain, and the strategists are asking what is<br />

strategic about the <strong>HR</strong> function and its knowledge? This<br />

seminar will look at some of the ways in which <strong>HR</strong> functions have<br />

responded. What are the consequences for COEs, <strong>HR</strong>BPs, and<br />

the delivery of change management?<br />

Join us in Barcelona to find out, Paul Sparrow<br />

Ben van Stekelenburg<br />

Group Director Organisation &<br />

Capability<br />

Associated British Food<br />

Agriculture (AB Agri)<br />

UK<br />

Trond Jakobsen,<br />

Vice-President Segment <strong>HR</strong>BP<br />

Yara International<br />

Norway<br />

Gero Pickert,<br />

Vice President-<strong>HR</strong> Operations<br />

Nokia<br />

Germany<br />

Nancy Groesch<br />

Global <strong>HR</strong> Leader<br />

GE<br />

Germany<br />

Olaf Lange<br />

Managing Partner<br />

Team Steffenhagen Consulting<br />

Germany<br />

Premier Academic<br />

Silver<br />

01.


“<strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>?”Seminar<br />

Programme Day 1<br />

WEDNESDAY 18th MARCH 2015<br />

08:45<br />

09:45<br />

10:00<br />

10:30<br />

10:40<br />

11:10<br />

11:20<br />

12:15<br />

13:30<br />

14:00<br />

Registration & Welcome Coffee<br />

Opening of the Conference by the Chairmen:<br />

Professor Paul Sparrow, Director,<br />

Centre for Performance Led <strong>HR</strong> and Ben van Stekelenburg,<br />

Group Director Organisation & Capability, AB Agri<br />

ALIGNING <strong>HR</strong> WITH PERFORMANCE DRIVERS<br />

Laying out the performance challenges facing <strong>HR</strong><br />

The <strong>HR</strong> function <strong>need</strong>s to evolve its structures and delivery<br />

model once more, in response to a number of challenges<br />

What becomes important in <strong>HR</strong> terms in dealing with the<br />

challenges of innovation, lean, customer-centric and<br />

collaborative organisations<br />

The different levels of support that have to be offered<br />

Development of a new cross-functional capability based<br />

around the delivery of organizational capability<br />

Professor Paul Sparrow, Director,<br />

Centre for Performance Led <strong>HR</strong>, Lancaster University<br />

10 min. Q&A Session with Paul<br />

<strong>HR</strong> & THE BUSINESS<br />

Ideology-driven concepts that can be challenged<br />

Expectations created, partly fault of <strong>HR</strong> itself, are not addressed<br />

and hence, the businesses question the 'monopoly' <strong>HR</strong> likes<br />

to run<br />

Business Partners rarely became Business Partners - so, why<br />

do <strong>we</strong> <strong>need</strong> them?<br />

Good ESS/MSS and a smart IT can replace much admin work<br />

- so why not outsource the rest?<br />

Everything changing: From strategic people development to<br />

mid-term resource management<br />

The human touch: Outdated European values on the decline?<br />

Many traditional recruiting techniques are statistically<br />

questionable for their selections results - why was it discovered<br />

so late and what did <strong>we</strong> pay <strong>HR</strong> for?<br />

Gero Pickert,<br />

Vice President <strong>HR</strong> Operations, Nokia<br />

10 min. Q&A Session with Gero<br />

Industry Networking Session<br />

During this session, you will have the opportunity to discuss a<br />

particular question of interest with Industry Peers (Pharma, FMCG,<br />

Energy, Manufacturing, Telecoms,..):<br />

Have <strong>HR</strong> leaders engaged with GM's and evidenced how their<br />

function enables the delivery of important performance<br />

outcomes?<br />

Why should freeing up time from transactional activity and<br />

moving it into areas of expert knowledge make the function any<br />

more strategic?<br />

How should <strong>HR</strong> competencies be changed in line with <strong>HR</strong><br />

transformation?<br />

How do you develop your own Business Sense/Acumen?<br />

Led by the Chairs<br />

Lunch & Networking<br />

Transforming the <strong>HR</strong> organisation: the challenges faced along<br />

the way and the contribution (added value) of <strong>HR</strong> to the<br />

organisation<br />

How to develop a relevant <strong>HR</strong> function in a global setting<br />

How to bring value to different stakeholders<br />

Aligning <strong>HR</strong>BP, <strong>HR</strong> Service and CoE's to provide what the<br />

business <strong>need</strong>s<br />

How to develop relevant internal competencies for the future<br />

Trond Jakobsen,<br />

Vice-President Segment <strong>HR</strong>BP, Yara International<br />

10 min. Q&A Session with Trond<br />

14:10<br />

14:50<br />

15:30<br />

16:00<br />

16:10<br />

16:50<br />

17:30<br />

18:00<br />

18:10<br />

19:00-<br />

20:30<br />

Interactive Roundtable session<br />

How can <strong>HR</strong>BPs become accountable for business outcomes?<br />

Has <strong>HR</strong> just become the mediator of internal business processes?<br />

Who are your stakeholders? What relationships will be key to your<br />

success and how do you build trust?<br />

There's a difference bet<strong>we</strong>en scanning the business and really being<br />

immersed in it, what do CEO's/ CFO's expect from <strong>HR</strong>?<br />

Led by the Chairs<br />

Coffee & Networking<br />

<strong>HR</strong> : 'Less is more' or how to achieve more business results by<br />

doing less <strong>HR</strong><br />

A real case study in a highly competitive and changing retail<br />

environment<br />

Let's imagine a world without <strong>HR</strong>, what would be the<br />

consequences?<br />

What does it take for <strong>HR</strong> to make a real business difference<br />

both in terms of business results and customer experience ?<br />

Why should <strong>HR</strong> focus on employee engagement rather than on<br />

employee satisfaction? The customer perspective<br />

Philippe Duvivier,<br />

Director, Customer Experience & <strong>HR</strong>, Toyota & Lexus<br />

10 min. Q&A Session with Philippe<br />

Interactive Roundtable session<br />

Big Data: <strong>Do</strong>es <strong>HR</strong> <strong>need</strong> to stop reporting and start prediciting?<br />

Will the <strong>HR</strong>IT be able to grow and scale with the organisation?<br />

What is the degree of flexibility and scalability that the <strong>HR</strong>IT<br />

software provides?<br />

Is Big Data, <strong>HR</strong>Tech, Cloud HCM just a trend or is it the future<br />

for <strong>HR</strong>?<br />

What do your data priorities mean from a people-perspective?<br />

Led by the Chairs<br />

Coffee & Networking<br />

Is <strong>HR</strong> ready to support an agile organisation or is an<br />

already agile business pushing <strong>HR</strong> to become...agile?<br />

Rapidly changing customer requirements expect organisations to<br />

become agile and lean: an agile organisation <strong>need</strong>s an agile and lean<br />

<strong>HR</strong> function….. are <strong>we</strong> ready? To survive <strong>HR</strong> <strong>need</strong>s to become faster<br />

than the business.<br />

How to introduce agile to <strong>HR</strong><br />

How to implement agile methods in <strong>HR</strong> itself<br />

What leadership behaviours does <strong>HR</strong> does to promote in order to<br />

sustainably nurture an agile organisation<br />

Laura Marsi, Head of AMOS (Allianz Managed Operations &<br />

Services) Transformation - Board Division Finance, <strong>HR</strong> and<br />

Transformation, Allianz<br />

10 min. Q&A Session with Laura<br />

Wrap-up - End of Day1<br />

Evening Drinks Reception<br />

02.


Programme Day 2<br />

THURSDAY 19th MARCH 2015<br />

08:<br />

45<br />

THE BUSINESS OF TALENT<br />

09:<br />

00<br />

09:<br />

30<br />

09:40<br />

10:20<br />

Opening of Day2 by the Chairmen:<br />

Ben van Stekelenburg, Group Director Organisation & Capability,<br />

AB Agri and Professor Paul Sparrow, Director,<br />

Centre for Performance Led <strong>HR</strong>, Lancaster University<br />

Preparing future leaders to help make <strong>HR</strong> redundant: starting<br />

your transformation with Talent<br />

The presentation will highlight the benefit of a revised mindset on<br />

people management and how this can be realized (incrementally).<br />

It will showcase examples from research with more than 1100<br />

European companies and more than 1000 top-talents that deepdived<br />

on more than 350 people management practices.<br />

A provocative strategic push with underlining strong<br />

evidence<br />

What <strong>need</strong>s to change now and in the future?<br />

Why small can teach large?<br />

How talent is a key success lever?<br />

Dr. Philipp Zimmermann, Global TM Director,<br />

Evonik Industries AG<br />

10 min. Q&A Session with Phillipp<br />

Interactive Roundtable session<br />

During this session, you will have the opportunity to discuss a<br />

particular question of interest. Each participant will have the chance<br />

to move to the table of most relevance to them:<br />

What will the 'next generation' <strong>HR</strong> function look like?<br />

<strong>Do</strong>es <strong>HR</strong> know what to focus on to truly deliver<br />

strategic business impact?<br />

Is a 'people development manager' (an exemplary line manager<br />

who could coach and refine the people management skills of<br />

peers) the solution?<br />

Should the C<strong>HR</strong>O role be eliminated, with <strong>HR</strong> responsibilities<br />

funneled in two separate directions — administration (traditional<br />

<strong>HR</strong>), reporting to the CFO; and talent strategy (line managers),<br />

reporting to the corner office? Why?<br />

Led by the Chairs<br />

Coffee & Networking<br />

FUTURE PERSPECTIVES<br />

13:40<br />

14:10<br />

14:20<br />

<strong>HR</strong> is much better off when closely aligned with the business,<br />

that's where all the action is, in strategic terms:<br />

this is where to play!<br />

The current organisational model of a division of functions in<br />

Business Partners, CoE's and SS Centres sounds great but reality<br />

is that few organisations made it work. It has taken costs out<br />

the business but eventually it is a dead end street.<br />

Even worse, a poor and mechanical execution of the above model<br />

combined with many Businesses mainly interesting in cost<br />

efficiencies has taken the human out of <strong>HR</strong> hence has led to<br />

the question : do <strong>we</strong> <strong>need</strong> <strong>HR</strong>? I would add : in this form?<br />

With the economy picking up steam, Business leaders more than<br />

ever <strong>need</strong> support in hiring, developing, rewarding, retaining and<br />

firing of employees.<strong>HR</strong> is <strong>we</strong>ll trained and equipped to source,<br />

identify, interview, assess and develop talent but not all<br />

practitioners focus enough on this core element of the job.<br />

Need to go back to basics.<br />

Luckily, Technology is making quantum leaps again and is still<br />

underleveraged in many <strong>HR</strong> departments ho<strong>we</strong>ver leveraging<br />

new technologies such as cloud based total <strong>HR</strong> systems or<br />

social media recruitment will allow <strong>HR</strong> to regain lost ground<br />

- again in strategic terms: here <strong>we</strong> have the right to play and<br />

opportunity to win.<br />

Ben van Stekelenburg, Group Director Organisation &<br />

Capability, Associated British Food Agriculture (AB Agri)<br />

10 min. Q&A Session with Ben<br />

Nancy Groesch, Global <strong>HR</strong> Leader, GE<br />

“<strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>?”Seminar<br />

11:00<br />

11:30<br />

11:40<br />

The Evolution & Future of <strong>HR</strong> at Nestlé<br />

Is it time to reconfigure our Talent systems? Can <strong>we</strong> move from<br />

a narrow focus on TM towards the management of Talent?<br />

What kind of <strong>HR</strong> functions <strong>we</strong>re <strong>need</strong>ed to build<br />

organizational capability?<br />

How <strong>we</strong> developed a simple PM culture that motivates<br />

individuals and teams<br />

What tools manage performance most effectively in our<br />

organisational context?<br />

Ed Marsh, Global Head of <strong>HR</strong>, Nestlé Professional<br />

10 min. Q&A Session with Ed<br />

Interactive Roundtable Session<br />

Why do performance management processes 'fail' so often?<br />

How can you make your processes become more enduring?<br />

Most companies publicly state that their people are their most<br />

valuable asset. So why aren't Talent and Leadership strategies<br />

keeping pace with today's fast-changing world?<br />

Which organizational roles are accountable for performance<br />

management (and which are not)?<br />

Have special management bodies or units been created to<br />

develop and implement performance management initiatives?<br />

Led by the Chairs<br />

14:50<br />

15:00<br />

OUTLINE TO COME SOON<br />

10 min. Q&A Session with Nancy<br />

Wrap-up and end of conference<br />

12:20<br />

Lunch & Networking<br />

03.


ATTEND AND<br />

Discuss the structure of the <strong>HR</strong> service and its ability<br />

to leverage Talent<br />

Find out about the performance challenges facing <strong>HR</strong><br />

Discover what the 'next generation' <strong>HR</strong> function looks<br />

like<br />

Learn about the evolution of line managers and their<br />

ability to lead, develop, coach<br />

Understand why <strong>HR</strong> hasn't been strategic enough<br />

Grasp what it will take to fix <strong>HR</strong><br />

TENEO SEMINAR ENDORSMENTS<br />

“It was a joy to see how much Teneo has grown over time in professionalism,<br />

depth and scale, something to be proud off!”<br />

EVP-<strong>HR</strong>, Shell International<br />

“The participants walked out with true learning's and high satisfaction.<br />

Really what was desired when coming to this kind of event”<br />

Head of Talent Acquisition, World Economic Forum<br />

“I really appreciated the WE focus, which was for me one of the key reasons for<br />

me to join. Presentations <strong>we</strong>re great, speaker panel too”<br />

Western Europe Talent Supply Leader, Procter & Gamble<br />

“Well Organized, relevant topics, good speakers, great location, terrific staff”<br />

Global Talent Manager, DSM<br />

“Great opportunity to meet a lot of professionals from all over the world”<br />

Corporate Talent Attraction Manager, Gate Group<br />

“Top opinion leaders here, access/insight into completed programs + new<br />

intuitive + some thought provoking”<br />

Talent Acquisition & Development Director, Ferrari<br />

“The cross- topic setup, the participants, the presentations: relevant, diverse and<br />

interesting)”<br />

VP Global TA and Development, Siemens<br />

FLOOR PLAN<br />

Future of<br />

Rec<br />

Leading<br />

with<br />

Talent<br />

<strong>Do</strong> <strong>we</strong> <strong>need</strong><br />

<strong>HR</strong>?<br />

Wkshops<br />

This seminar will be held at<br />

the same time as the<br />

3rd <strong>HR</strong>coreLAB ,3 streams<br />

(click to view).<br />

You will be able to move<br />

freely bet<strong>we</strong>en<br />

the streams.<br />

The 3rd <strong>HR</strong>coreLAB will feature:<br />

Seminars 3<br />

47 High-level expert speakers<br />

250+ <strong>HR</strong> professionals<br />

37 Case-Studies from leading Organisations<br />

9 Interactive round-table sessions<br />

5 hands-on Workshops<br />

1 Exclusive Cocktail party<br />

And much more...<br />

“<strong>Do</strong> <strong>we</strong> <strong>need</strong> <strong>HR</strong>?”Seminar<br />

VENUE:<br />

5* HOTEL REY JUAN CARLOS I, BARCELONA<br />

The 5* Rey Juan Carlos I Hotel is a unique resort in the heart of Barcelona.<br />

Located on the Diagonal - the city's main avenue - this luxury hotel is walking<br />

distance from the shopping, cultural and financial centres.<br />

The comfortable and spacious accommodation features the latest facilities<br />

and outstanding views over Barcelona. It´s 19th century Mediterranean<br />

gardens and outdoor pools create a tranquil resort in the city center.<br />

www.hrjuancarlos.com<br />

With 432 luxury rooms and professional conference facilities, the Hotel Rey<br />

Juan Carlos I is the ideal location for a business or leisure visit to Barcelona.<br />

Relax and unwind with our spa and fitness center.<br />

04.


Registration Form<br />

3rd <strong>HR</strong>coreLAB<br />

18th & 19th MARCH 2015, BARCELONA<br />

Fill in this Form to Confirm your Participation<br />

Scan to: iris.langa@teneoevents.eu<br />

Booking Line: 0034/ 93 412 0177<br />

Fax to: 0034/ 93 270 3610<br />

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BASIC COST:<br />

1 950 €<br />

to attend the<br />

3 streams<br />

+<br />

EXTRAS:<br />

300 €/ each<br />

Design your<br />

own package<br />

Workshop<br />

Workshop<br />

Workshop<br />

Webcast LAB3*<br />

Webcast LAB2**<br />

*Video of all the Presentations<br />

Demo of what you will receive<br />

** List of Presentations<br />

I’m mostly interested in:<br />

RECRUITMENT<br />

TALENT<br />

DO WE NEED <strong>HR</strong>?<br />

Basic Cost:<br />

Discount code:<br />

1 950€<br />

+ Extras:<br />

TOTAL COST: Date:<br />

Signature:<br />

PLEASE SCAN TO iris.langa@teneoevents.eu or FAX TO 0034/ 93 270 3610<br />

NB: In both cases , please make sure you receive a confirmation from us<br />

TERMS AND CONDITIONS<br />

<strong>HR</strong>coreLAB 3<br />

1. Fees are inclusive of programme materials, refreshments, lunches and cocktail reception.<br />

2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from receipt of the invoice.<br />

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3. Cancellation/substitution: Provided the total fee has been paid, substitutions are allo<strong>we</strong>d. Cancellations must be received in writing by mail or fax two (2) <strong>we</strong>eks before the conference is to be held in order to obtain a full<br />

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