PDF handout - HSR&D

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Burnout is lower among those who find PACT helpful Very helpful Somewhat helpful Not at all helpful Small tests of change** New scheduling approaches** Feedback on performance*** Information systems** Teamlet huddles** New measurement tools*** 0 5 10 15 20 25 30 35 40 45 50 *p
Implications for Burnout in VA Primary Care • To prevent and reduce burnout among primary care staff, create an environment that: – Appropriately recognizes special skills – Provides staff with a sense of psychological safety – Leverages cross-disciplinary communication – Encourages all staff to participate in decisions – Has leadership that champions the change – Minimizes barriers to providing optimal care 24
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PACT Implementation: Findings from
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Participant question • Do you hav
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Patient Aligned Care Team (PACT) in
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Overview • May 2012, PACT Demo La
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Respondent demographics for PACT su
Page 11 and 12: How do team members showing signs o
Page 13 and 14: Differences between team members sh
Page 15 and 16: Comparing burnout, team functioning
Page 17 and 18: % reporting “much” or “a lot
Page 19 and 20: How do nurse care managers showing
Page 21 and 22: How do PCPs showing signs of burnou
Page 23 and 24: Differences between PCPs showing si
Page 25 and 26: Conclusions • High levels of burn
Page 27 and 28: VISN 20 PACT Demonstration Lab: sta
Page 29 and 30: Respondent Characteristics N Respon
Page 31 and 32: Percent who endorse each level of b
Page 33 and 34: Burnout and Job Satisfaction % Some
Page 35 and 36: % Who Perceive Barriers to Patient
Page 37 and 38: Perception of team functioning & wo
Page 39 and 40: Summary (continued) • Burnout and
Page 41 and 42: Patient Surveys Practice Surveys El
Page 43 and 44: VISN 22 PACT Surveys • Track chan
Page 45 and 46: Response Rates • By Demo Site Gro
Page 48 and 49: Burnout has consequences • Negati
Page 50 and 51: Components of Burnout α=.90 (total
Page 52 and 53: Burnout Differs By Job Type (Total
Page 54 and 55: Cynicism Differs By Job Type Low Me
Page 56 and 57: Burnout differs by Medical Center L
Page 58 and 59: Organizational Functioning Measures
Page 60 and 61: Summary of Regression Models for EE
Page 64: Questions Lisa S. Meredith, Ph.D. S
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