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Fermanagh - Northern Ireland Housing Executive

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Landlord Services<br />

Corporate Objective 1: Delivering better homes<br />

In 2012/13 we completed one window replacement<br />

scheme and one kitchen replacement scheme in In 2012/13 we carried out<br />

<strong>Fermanagh</strong>. We also commenced three External window replacement to<br />

Cyclical Maintenance (ECM) schemes, one kitchen<br />

508 properties in<br />

replacement scheme, one fire door replacement <strong>Fermanagh</strong> District and<br />

scheme and one double glazing scheme. We plan to plan to commence work<br />

commence two heating installation schemes, one<br />

on a further 655 in<br />

smoke alarm replacement scheme and three double 2013/14.<br />

glazing schemes during 2013/14.<br />

Corporate Objective 2: Supporting independent living<br />

• We commenced 38 adaptations to our stock in <strong>Fermanagh</strong> in 2012/13,<br />

spending £109K. We have a budget of £102K in 2013/14;<br />

• In the coming year we plan to complete Tenancy Support Needs Assessments<br />

with all new tenants and provide support as required;<br />

We provide financial advice and counselling services for tenants, as required.<br />

Corporate Objective 3: Building stronger communities<br />

• We encourage all tenants to sign up to our Good Neighbour Agreement;<br />

• We work to deliver projects of a cross community nature including the Shared<br />

Communities Programme;<br />

• We work in partnership with the statutory, community and voluntary sectors in<br />

developing and delivering improved community safety at estate level;<br />

• We continue to implement the Building Relationships in Communities (BRIC)<br />

programme which aims to ‘put good relations at the heart of social housing’;<br />

• We continue to implement the Race Relations policy.<br />

Corporate Objective 4: Delivering quality services<br />

• We work to reduce rent arrears; We have restructured<br />

• During 2013/14 we will ensure our contract<br />

our local office<br />

management procedures for maintenance are robust; management teams<br />

and realigned our<br />

• We aim to meet district office targets in relation to<br />

Areas to form new<br />

housing, homeless and maintenance.<br />

Regions.<br />

Appendices<br />

Appendices detail our programmes, performance, housing need projections,<br />

waiting list and stock.<br />

7

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