Description template for a BHLS

Bus with High Level of Service
Was there a system choice debate between BHLS / tram
system / metro system?
Have there been in the past (70-80-90) trials to implement
an “upgraded’’ bus line or have there been projects that
could be seen as forerunners of BHLS?
The BHLS communication / marketing process
What were main difficulties to overcome when trying to
implement?
Were they (with some short explanation if yes):
- technical ?
- political ?
- social ?
- economic ?
How were user needs assessed/collected?
- surveys done
- process to talk
To know if user groups were requested for designing the
project, and how it has been managed.
- in case remarks taken in account:
Specific elements (arguments) that made the project
adopted
(source: Objectives of VBZ strategy 2007-2010)
The main socio-eco key indicators used to justify the BHLS
systems, what were they ?
Integration in land development ?
Cost of the global project / km (including P+R, interchange
stations, …)
How was the project financed?
Source of funds (results in % )
- Public funds (state, local authority)
- Part of PPP
- Financement by land development
- Transport operator
Tendering: was the BHLS project tendered and if yes was it
done like a turn-key (infra+vehicles) at the same time or
vehicles separated?
Other (describe)
N
N
I
This bus line replaced a Tram line in 1958,
there are plans to re-convert it to a tram line,
but not before 2025.
The strategy is to constantly evaluate and
upgrade infrastructure, vehicles, technology
and operations; to formulate long term
strategies according to the development of
the city, and to constantly improve service
quality and customer satisfaction
- System is advertised as a whole, not only
buses or individual lines.
- Emphasis on customer service at selling
points.
See Nash (2003)
Questionnaires filled by operators, surveys
completed by users and by independent
evaluations by the Tourism association
(Quality assurance)
- Capture increasing demand for mobility in
a sustainable way
- Increase capacity in current and short term
bottleneck points
- Increase customer satisfaction
- Promote modal shift to PT and slow modes
- Sustainable mobility
- Increase attractiveness and competitiveness
of Zurich in national and international level
-Reduce pollution generated by noise and
emissions
-Improve quality of life
In accordance with Zürich’s Spatial
development strategy and Europaallee
project to be completed in 2019
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