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<strong>Commerce</strong><br />

Magazine <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> and <strong>the</strong> Belgian- Luxembourg/Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> / Volume 1, 2012<br />

Royal Flora Ratchaphreuk<br />

Stamex: from start-up to success<br />

Water management & <strong>the</strong> Ne<strong>the</strong>rlands<br />

Belgium and <strong>the</strong> Euro breakthrough


<strong>Commerce</strong><br />

Board <strong>of</strong> Directors<br />

NTCC Board <strong>of</strong> Directors<br />

Beluthai Board <strong>of</strong> Directors<br />

Dr. Pisit Leeahtam, President<br />

Jardine Ma<strong>the</strong>son (Thailand) Ltd.<br />

Mr. Henk Kiks, Vice-President<br />

B-Quik Co., Ltd.<br />

Mr. Willem de Vries, Vice-President<br />

Vigilant Technology Co., Ltd.<br />

Mr. Hein Swinkels, Treasurer<br />

Unilever<br />

Mr. Rob Hurenkamp, Director<br />

Mazars (Thailand) Ltd.<br />

Mr. Jack Monshouwer, Director<br />

Hanky Panky Toys Thailand Ltd.<br />

Mr. Alko Plas, Director<br />

Chuchawal-Royal Haskoning<br />

Mr. Stefan van der Sluys, Director<br />

cargo-partner Logistics Ltd.<br />

Mr. Jakkrin Taepaisitpong, Director<br />

Betagro Group<br />

Mr. Plakorn Wanglee, Director<br />

The Royal Bank <strong>of</strong> Scotland N.V. Bangkok Branch<br />

Mrs. Pissawan Achanapornkul, Advisor<br />

The Shell Company <strong>of</strong> Thailand Ltd.<br />

Mr. Alwin Hollander, Advisor<br />

KLM Royal Dutch Airlines<br />

Dr. Wicha Jiwalai, Advisor<br />

Ne<strong>the</strong>rlands Alumni Association Thailand<br />

Mr. Henk-Cor van der Kwast, Advisor<br />

Royal Ne<strong>the</strong>rlands Embassy<br />

Mrs. Susanne van Laarhoven, Advisor<br />

Mr. Panya Pongtanya, Advisor<br />

Mrs. Jantje Schiphorst, Advisor<br />

FrieslandCampina Foremost<br />

Dr. Sutharm Valaisathien, President<br />

International Legal Counselors Ltd.<br />

Dr. Vibul Pattarathammas, Honorary President<br />

Lau Bro<strong>the</strong>rs International<br />

Mr. Frank Clovyn, Vice-Pesident<br />

Mr. Pierre Metz, Vice-Pesident<br />

Gallothai Co., Ltd.<br />

Mr. Daniel Chaudière, Honorary Secretary<br />

Siam Industrial Co., Ltd.<br />

Mr. Philippe Salmon, Honorary Treasurer<br />

GDF Suez Energy<br />

Mr. Bernard Collin, Director<br />

Safecoms Co., Ltd.<br />

Mr. Alain Deurwaerder, Director<br />

Ducati Motor (Thailand) Co., Ltd.<br />

Mr. Jean-Louis Graindorge, Director<br />

Puratos (Thailand) Co., Ltd.<br />

Mr. Roby Janssens, Director<br />

Atlas Copco (Thailand) Ltd.<br />

Mr. Philippe Roolant, Director<br />

Siam Stars Ltd.<br />

Mr. Oliver Verdickt, Director<br />

Chairman Events Committee<br />

De Boer N.V.<br />

Mr. Luc de Waegh, Director<br />

West Indochina<br />

H.E. Ambassador Rudi Veestraeten, Patron<br />

Royal Belgian Embassy<br />

H.E. Ambassador Marc Thil, Patron<br />

Embassy <strong>of</strong> Grand Duchy <strong>of</strong> Luxembourg<br />

Mr. Claude Vincent, Advisor<br />

Walloon Export and Foreign Investment Agency<br />

Mr. Marc Devriendt, Advisor<br />

Flanders Investment & Trade<br />

Executive Director<br />

Mr. Bert Cesar<br />

4 volume 1, 2012


Editorial Message<br />

Dear Members and Friends,<br />

We are happy to present <strong>the</strong> first edition <strong>of</strong> this year’s <strong>Commerce</strong> magazine. Our best wishes for a<br />

prosperous Year <strong>of</strong> <strong>the</strong> Dragon: Kung Hei Fat Choi.<br />

Looking back at 2011, challenges were all around and suffering great, especially for <strong>the</strong> affected<br />

population and companies. The experience <strong>of</strong> <strong>the</strong> flooding <strong>of</strong> Central Thailand has clearly demonstrated<br />

<strong>the</strong> importance <strong>of</strong> Thailand in <strong>the</strong> global supply chain. The world has come to realize how many cars<br />

and car parts Thailand produces, how many electronic products and components, how many digital<br />

cameras, how many food products, etc. We all have an opportunity now to promote Thailand as an<br />

important building block <strong>of</strong> <strong>the</strong> global economy. A pro<strong>of</strong> <strong>of</strong> <strong>the</strong> resilience <strong>of</strong> <strong>the</strong> Thai economy and<br />

its people is that Thai exports in 2011 managed to grow by an incredible 12% in Baht terms (17% in<br />

USD). Meanwhile, many people and companies did exceptional things for each o<strong>the</strong>r when times<br />

were tough. Our award dinner will celebrate <strong>the</strong>se heroes <strong>of</strong> <strong>the</strong> water.<br />

Myanmar has seen some dramatic changes over <strong>the</strong> past months. Now is <strong>the</strong> time to go and look for<br />

yourself so that you can assess <strong>the</strong> opportunities in your industry. Responsible investment is what our<br />

companies can <strong>of</strong>fer to <strong>the</strong> people Burma who have suffered so much under <strong>the</strong> military regime and<br />

<strong>the</strong> sanctions. Or, as Luc de Waegh who leads our delegation would put it: providing training, decent<br />

salaries and real career opportunities to people in Burma is your company’s ultimate CSR program.<br />

Myanmar has tremendous potential for European business. And, <strong>the</strong> population <strong>of</strong> some 60 million<br />

people is entitled to consume <strong>the</strong> same quality products as anybody in <strong>the</strong> world.<br />

In this issue <strong>of</strong> <strong>Commerce</strong>, you will find articles on management, water as well as an interview with<br />

award-winning member Stamex, a leading manufacturer <strong>of</strong> machinery for <strong>the</strong> starch industry.<br />

Looking at <strong>the</strong> year ahead for our <strong>Chamber</strong>s, both NTCC and Beluthai have prepared plans for an even<br />

more exciting year, with a wider range <strong>of</strong> activities for our members. In addition, we will introduce<br />

more added value services and more support for our members. Remember, if <strong>the</strong>re is anything we can<br />

do, your <strong>Chamber</strong> is only one phone call away. We’ll do our very best to support you.<br />

Bert Cesar<br />

<strong>Commerce</strong>, Vol. 1, 2012<br />

A quarterly publication <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong> and <strong>the</strong> Belgian-Luxembourg/Thai <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong>. Views expressed do not necessarily reflect<br />

those <strong>of</strong> <strong>the</strong> <strong>Chamber</strong>s.<br />

Editor-in-chief: Bert Cesar<br />

Assistant Editor: Margot Campman<br />

Designed and printed by Hanky Panky Toys Thailand Ltd.<br />

Vol. 1, 2012<br />

Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

Belgian-Luxembourg/Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

15 Soi Tonson, Ploenchit Road<br />

Lumpini, Pathumwan<br />

Bangkok, 10330<br />

Tel: +662-309 5250<br />

info@ntccthailand.org; www.ntccthailand.org<br />

info@beluthai.org; www.beluthai.org<br />

volume 1, 2012 5


Bangkok Of f ice: Tel. 02-236-9779 • E-mail: thailand@airberlin.com • www.airberlin.com/Thailand<br />

airberlin - The No. 1 choice<br />

to Europe.<br />

Dusseldorf - Your smart gateway to <strong>the</strong> Ne<strong>the</strong>rlands!<br />

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Hamburg Karlsruhe Muenster Munich Nuremberg<br />

Stuttgart Vienna Zurich and many more<br />

Book now airberlin's Special<br />

Fares for NTCC members, and<br />

enjoy award-winning services<br />

at <strong>the</strong> best value for money.<br />

For information and bookings,<br />

please contact our Bangkok Oce<br />

at 02-236-9779.


Highlights<br />

9. Royal Flora Ratchaphreuk<br />

Royal Flora Ratchaphruek opened in Chiang Mai last December and will remain<br />

open until 14 March. Read more about <strong>the</strong> Dutch orange lilies and <strong>the</strong> opening by<br />

<strong>the</strong> Ne<strong>the</strong>rlands Ambassador H.E. Mr. Joan Boer. Also, have a look at <strong>the</strong> excellent<br />

Belgium garden.<br />

13. Belgium and <strong>the</strong> Euro<br />

breakthrough<br />

The political breakthrough in Belgium clears <strong>the</strong> way for <strong>the</strong> necessary economic<br />

reforms. Find out how <strong>the</strong> new government plans to cut public spending and<br />

boost revenue growth.<br />

16. Water management & <strong>the</strong><br />

Ne<strong>the</strong>rlands<br />

Water-related challenges faced by Thailand are very similar to those faced in <strong>the</strong><br />

Ne<strong>the</strong>rlands. The Dutch water sector explains its integrated water management.<br />

18. Stamex: from start-up to success<br />

This issue <strong>of</strong> <strong>Commerce</strong> will tell <strong>the</strong> story <strong>of</strong> starch equipment manufacturer<br />

Stamex. Colleagues Mark Schuur and Henk de Vries moved from Groningen to<br />

Thailand to start up <strong>the</strong>ir own business and turn it into a big success.<br />

25. NTCC and Beluthai networking<br />

cocktails<br />

In January, NTCC and Beluthai members enjoyed original networking cocktails. At<br />

<strong>the</strong> invitation <strong>of</strong> <strong>the</strong> Belgian Embassy and Flanders Investment and Trade, Beluthai<br />

members ga<strong>the</strong>red at <strong>the</strong> Holiday Inn in Pattaya. Concurrently, NTCC members<br />

celebrated <strong>the</strong> honorary doctorate <strong>of</strong> Pr<strong>of</strong>ession Philip Franses and a Dutch water<br />

mission to Thailand at <strong>the</strong> residence <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands Ambassador in Bangkok.<br />

28. New Members<br />

Both Beluthai and NTCC expanded <strong>the</strong>ir membership. Let us briefly introduce<br />

you to our wonderful new members.<br />

volume 1, 2012 7


Care for <strong>the</strong> environment has been one <strong>of</strong> <strong>the</strong> characteristics <strong>of</strong> Oce’s operations


Feature<br />

Dutch horticultural innovation at<br />

<strong>the</strong> Royal Flora<br />

By Sarawut Chantachitpreecha, Ne<strong>the</strong>rlands Embassy<br />

(EL&I) Bangkok<br />

OOn <strong>the</strong> 15th <strong>of</strong> December 2011 <strong>the</strong> <strong>of</strong>ficial opening <strong>of</strong><br />

<strong>the</strong> Dutch garden in <strong>the</strong> Royal Flora Ratchaphruek<br />

in Chiang Mai took place. This years Dutch garden<br />

shows innovative highlights <strong>of</strong> Dutch horticulture,<br />

agriculture and food. The Privy Counselor H.E. Mr.<br />

Ampol Senanarong toge<strong>the</strong>r with <strong>the</strong> Ne<strong>the</strong>rlands<br />

Ambassador H.E. Mr. Joan Boer and Governor <strong>of</strong><br />

Chiang Mai M.L. Panadda Diskul jointly marked <strong>the</strong><br />

opening ceremony at <strong>the</strong> Royal Flora.<br />

RRoyal Flora 2011<br />

Previously to <strong>the</strong> opening <strong>of</strong> <strong>the</strong> Royal Flora, H.E. Mr.<br />

Joan Boer <strong>the</strong> Ne<strong>the</strong>rlands Ambassador discussed<br />

<strong>the</strong> collaboration with Ms. Manthana Milne,<br />

Deputy Director-General <strong>of</strong> <strong>the</strong> Thai Department <strong>of</strong><br />

Agriculture at <strong>the</strong> Press Conference last September<br />

on “The Ne<strong>the</strong>rlands Garden in <strong>the</strong> Royal Flora<br />

Ratchaphruek 2011.” As quoted by Ambassador<br />

Boer, “It is a great honor for <strong>the</strong> Ne<strong>the</strong>rlands to be<br />

a part <strong>of</strong> <strong>the</strong> Royal Flora Ratchaphruek 2011.” The<br />

Ne<strong>the</strong>rlands Ambassador expressed his gratitude<br />

<strong>the</strong> Thai Department <strong>of</strong> Agriculture, Ministry <strong>of</strong><br />

Agriculture and Cooperatives, as well as to <strong>the</strong><br />

alliances <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands Embassy who have<br />

contributed to make <strong>the</strong> Dutch garden happen.<br />

The opening ceremony<br />

When looking back at <strong>the</strong> Royal Flora Ratchaphruek<br />

2006, <strong>the</strong> Dutch garden was <strong>the</strong> most popular sight<br />

<strong>of</strong> this must visit premise. This years major flower<br />

festival in Chiang Mai will be open for 99 days, until<br />

14 March 2012.<br />

Orange lilies<br />

Visitors at <strong>the</strong> Dutch garden in Royal Flora<br />

Ratchaphruek 2011 in Chiang Mai are welcomed<br />

by beautiful orange lilies from <strong>the</strong> Ne<strong>the</strong>rlands<br />

provided by one <strong>of</strong> <strong>the</strong> largest lily companies from<br />

<strong>the</strong> Ne<strong>the</strong>rlands, Gebroeders Bot B.V. The 2,000 lily<br />

bulbs arrived in Thailand last September and <strong>the</strong>y<br />

are now growing and blossoming under supervision<br />

<strong>of</strong> experts. In <strong>the</strong> green house some successful stories<br />

<strong>of</strong> <strong>the</strong> Dutch horticultural sector are on display.<br />

Next to <strong>the</strong> beautiful lilies, <strong>the</strong> Dutch garden <strong>of</strong>fers<br />

something else. Namely <strong>the</strong> art cows from <strong>the</strong> Dutch<br />

Ministry <strong>of</strong> Economic Affairs, Agriculture and<br />

Innovation. The cows were invited to visit <strong>the</strong> North<br />

<strong>of</strong> Thailand by <strong>the</strong> largest and most innovative dairy<br />

food company <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands FrieslandCampina<br />

Foremost. Next to this, Berli Jucker PCL, Kim Chua<br />

Group and Siam Food Services Ltd. provide snacks<br />

and beverages, to experience a real Dutch taste.<br />

Dutch art cow<br />

Even though visitors will find some very traditional<br />

Dutch elements in <strong>the</strong> garden – next to <strong>the</strong> orange<br />

lilies - like <strong>the</strong> windmill and wooden shoes, <strong>the</strong><br />

<strong>the</strong>me <strong>of</strong> <strong>the</strong> garden is ’innovation’. The exhibition<br />

shows several highlights <strong>of</strong> Dutch horticulture,<br />

agriculture and food. Especially <strong>the</strong> Dutch role <strong>of</strong> a<br />

global leading producer and exporter in several fields<br />

is explained through this exhibition. The Ne<strong>the</strong>rlands<br />

is almost synonymous to knowledge and innovation<br />

in horticulture and plant materials.<br />

volume 1, 2012 9


<strong>Commerce</strong><br />

Feature<br />

HortiASIA<br />

The HortiASIA exhibition will take<br />

place in Bitec Bangkok from 9-11<br />

May featuring 22 Dutch companies<br />

in <strong>the</strong> Holland Pavilion supported<br />

by <strong>the</strong> Ne<strong>the</strong>rlands Embassy<br />

Bangkok www.hortiasia.net<br />

Floriade 2012<br />

After ten years <strong>the</strong> gates <strong>of</strong> <strong>the</strong><br />

spectacular <strong>the</strong>atre <strong>of</strong> nature are<br />

due to open again! Floriade 2012<br />

will take place from April 5th until<br />

October 7th in a stunning park in<br />

Venlo, <strong>the</strong> Ne<strong>the</strong>rlands.<br />

www.floriade.com<br />

Horticulture & <strong>the</strong> Ne<strong>the</strong>rlands<br />

HThe Ne<strong>the</strong>rlands is <strong>the</strong> largest exporter <strong>of</strong> flowers,<br />

ornamental plants, flower bulbs and plant material.<br />

In 2011 <strong>the</strong> Ne<strong>the</strong>rlands maintained its position as<br />

<strong>the</strong> third largest exporter <strong>of</strong> fruit and vegetables in<br />

<strong>the</strong> world. However, <strong>the</strong> Ne<strong>the</strong>rlands does not only<br />

export horticultural products, but also knowledge<br />

and even entrepreneurs. Many successful and<br />

innovative growers abroad are Dutch or <strong>of</strong> Dutch<br />

descent. Two companies participating in <strong>the</strong> Dutch<br />

garden this year are an excellent example, East West<br />

Seeds and DATT (take me home).<br />

The Ne<strong>the</strong>rlands owes it position to several historical<br />

strengths: its convenient location, a special character<br />

and a long tradition <strong>of</strong> cooperation. The Ne<strong>the</strong>rlands<br />

is blessed with a large European hinterland and a<br />

position as a hub for international trade. Northwest-<br />

Europe is highly productive land, and a temperate<br />

climate: not too cold in winter nor too hot in summer.<br />

I<br />

Innovation<br />

Roughly 80% <strong>of</strong> all innovations in horticulture<br />

originate from <strong>the</strong> Ne<strong>the</strong>rlands. Next to that, no<br />

o<strong>the</strong>r country can top <strong>the</strong> Ne<strong>the</strong>rlands in <strong>the</strong> number<br />

<strong>of</strong> plant breeder rights. Dutch seed companies<br />

spend 15% <strong>of</strong> <strong>the</strong>ir turnover on R&D, which is more<br />

than most pharmaceutical companies. Moreover,<br />

Wageningen University ranks as <strong>the</strong> second<br />

University in <strong>the</strong> field <strong>of</strong> agriculture and horticulture<br />

worldwide. Lastly, Dutch fields and greenhouses<br />

are among <strong>the</strong> most productive in <strong>the</strong> world. Dutch<br />

growers, producing 500 tons <strong>of</strong> tomatoes per acre, are<br />

21 times as productive as China. It is no coincidence<br />

that tomatoes are also a prominent element in <strong>the</strong><br />

Dutch garden in Chiang Mai. Dutch seed companies<br />

develop disease and heat resistant varieties with<br />

higher yields, better taste and better shelf life<br />

(houdbaarheid). With Dutch knowledge, technology<br />

and materials farmers all over <strong>the</strong> world can improve<br />

<strong>the</strong> value <strong>of</strong> <strong>the</strong>ir crops.<br />

The combination <strong>of</strong> geographic and demographic<br />

context, history, innovative capacity, trade and export<br />

positions makes <strong>the</strong> Ne<strong>the</strong>rlands <strong>the</strong> ideal source<br />

for innovative sustainable solutions. The Dutch are<br />

eager to share expertise to face <strong>the</strong> challenges <strong>of</strong><br />

food security. The Dutch garden at <strong>the</strong> Royal Flora<br />

Ratchaphruek 2011 gives you an impression <strong>of</strong> how<br />

<strong>the</strong> Ne<strong>the</strong>rlands can contribute.<br />

The Dutch garden is supported by: BOT flower bulbs,<br />

East West Seeds, D.A.T.T. (take me home), Driessen,<br />

FrieslandForemost, Horti ASIA, Nunhem B.V.<br />

Belgium Garden<br />

As in 2006, Belgium is also present with its “Cone <strong>of</strong><br />

flower” garden.<br />

But <strong>the</strong>re are also a number <strong>of</strong> challenges that force<br />

<strong>the</strong> Dutch to be innovative. Dutch entrepreneurs<br />

are used to perform with limited space and high<br />

demands for water, air and soil quality, energy<br />

and conservation. There is a growing need to be<br />

innovative. In order to feed nine billion people in<br />

2050, <strong>the</strong> global crop production needs to increase by<br />

at least 70%. There is a pressing need to do more with<br />

less. The world urgently needs innovative solutions<br />

with less space, water and minerals to meet <strong>the</strong> needs<br />

<strong>of</strong> <strong>the</strong> population in nutrition, health and happiness.<br />

FrieslandCampina Foremost<br />

10 volume 1, 2012


T<br />

Belgium and <strong>the</strong> Euro area crisis<br />

The political breakthrough clears <strong>the</strong> way for <strong>the</strong> necessary economic and<br />

fiscal reforms<br />

The dramatic intensification <strong>of</strong> <strong>the</strong> sovereign debt<br />

crisis in <strong>the</strong> euro area has hit Belgium badly during<br />

<strong>the</strong> recent months. The spreads between Belgian<br />

and German long-term government bond have<br />

increased sharply, up to an all-time high <strong>of</strong> 366 basis<br />

points on 25 November. As <strong>the</strong> measures taken at<br />

<strong>the</strong> European level weren’t convincing enough to<br />

contain contagion effects across euro area countries<br />

and between financial institutions, and against <strong>the</strong><br />

backdrop <strong>of</strong> ano<strong>the</strong>r sharp economic downturn,<br />

<strong>the</strong> sheer size <strong>of</strong> <strong>the</strong> public debt and <strong>the</strong> state <strong>of</strong> <strong>the</strong><br />

financial institutions’ balance sheets in Belgium were<br />

considered as specific weak points at that time.<br />

Feature<br />

TThe perceived exposure to <strong>the</strong> euro area crisis was<br />

compounded by <strong>the</strong> political uncertainty in Belgium,<br />

as months <strong>of</strong> discussions after <strong>the</strong> general election<br />

in June 2011 failed to make any headway in forming<br />

a new government. The previous government had<br />

remained in <strong>of</strong>fice in a caretaker capacity, and took<br />

action whenever needed, including providing rescue<br />

aid to Dexia in October 2011 in order to maintain<br />

financial stability. However, <strong>the</strong> political uncertainty<br />

prevented any decisions on and or implementation <strong>of</strong><br />

structural reforms aimed at reinforcing <strong>the</strong> economy’s<br />

long-term growth potential.<br />

The situation has eased somewhat in recent weeks,<br />

as major steps have been taken both at <strong>the</strong> European<br />

level and in Belgium, and <strong>the</strong> spread narrowed down<br />

to around 220 basis points. On 8 December, <strong>the</strong><br />

ECB reinforced its measures to provide liquidity to<br />

financial institutions. Moreover, <strong>the</strong> “fiscal compact”<br />

agreed on by 26 Member States at <strong>the</strong> EU summit on 8<br />

and 9 December drew <strong>the</strong> lines for a more consistent<br />

fiscal framework. At <strong>the</strong> same time, <strong>the</strong> protracted<br />

political deadlock came to an end in Belgium.<br />

The main obstacles to <strong>the</strong> formation <strong>of</strong> a new Belgian<br />

government were successively lifted over <strong>the</strong><br />

autumn. On 14 September, <strong>the</strong> parties involved in <strong>the</strong><br />

negotiations reached an agreement on splitting up <strong>the</strong><br />

electoral constituency <strong>of</strong> Brussels-Halle-Vilvoorde<br />

(BHV). Albeit mostly symbolic, this issue has been<br />

a point <strong>of</strong> great dissension among <strong>the</strong> French- and<br />

Flemish-speaking parties for many years. One month<br />

later, an agreement was also found on broader issues<br />

related to <strong>the</strong> State reform. This institutional reform<br />

which will usher in a new equilibrium for Belgium<br />

transfers a whole range <strong>of</strong> competences and financial<br />

resources from <strong>the</strong> federal government to <strong>the</strong> Regions<br />

and Communities.<br />

Shortly after <strong>the</strong> institutional reform deal was reached,<br />

a new government was formed on 6 December 2011,<br />

under <strong>the</strong> leadership <strong>of</strong> Elio Di Rupo, <strong>the</strong> newly<br />

appointed Prime Minister. The detailed government<br />

programme was backed by a vote <strong>of</strong> confidence<br />

in Parliament four days later; it now needs to be<br />

implemented consistently over <strong>the</strong> next two and a<br />

half years. The programme includes budget measures<br />

for 2012 and <strong>the</strong> next two years, as well as structural<br />

reforms in <strong>the</strong> unemployment and pension regimes,<br />

aiming at increasing <strong>the</strong> employment rate.<br />

With its budget plan, <strong>the</strong> new Belgian government<br />

has confirmed its commitment to meeting <strong>the</strong> targets<br />

set out in <strong>the</strong> most recent stability programme<br />

(covering <strong>the</strong> period 2011-2014). In particular, <strong>the</strong><br />

government has confirmed its intention to reduce <strong>the</strong><br />

public deficit to 2.8% <strong>of</strong> GDP in 2012 and to return to<br />

a balanced budget in 2015.<br />

volume 1, 2012 13


<strong>Commerce</strong><br />

Feature<br />

To reach <strong>the</strong> target <strong>of</strong> 2.8% <strong>of</strong> GDP in 2012 and<br />

thus save €11.3 billion, <strong>the</strong> government plans to<br />

cut public spending and boost revenue growth.<br />

Measures on <strong>the</strong> expenditure side include, inter alia,<br />

reductions in public administrations’ expenditures<br />

and transfers to public companies, such as <strong>the</strong><br />

national railways company, <strong>the</strong> abolition <strong>of</strong><br />

subsidies for environmentally-friendly cars, a freeze<br />

<strong>of</strong> development cooperation expenditures and a<br />

reduction <strong>of</strong> health care expenditures and o<strong>the</strong>r social<br />

transfers. Consolidation efforts on <strong>the</strong> revenue side<br />

consist mainly <strong>of</strong> a limitation <strong>of</strong> <strong>the</strong> notional interest<br />

deduction to a tariff <strong>of</strong> 3%, increases in <strong>the</strong> taxes on<br />

movable property incomes, on company cars, on<br />

private housing partnerships and on excises duties<br />

on tobacco and alcohol. Also, VAT on pay television<br />

goes up from 12% to 21% and <strong>the</strong> services <strong>of</strong> a notary<br />

and bailiffs will become subject to VAT. In addition,<br />

a number <strong>of</strong> particular measures are also foreseen to<br />

step up <strong>the</strong> fight against tax and social security fraud.<br />

In addition to <strong>the</strong>se fiscal measures, a radical reform<br />

<strong>of</strong> <strong>the</strong> labour market has been decided in order to<br />

achieve a sustainable increase in <strong>the</strong> employment<br />

rate in <strong>the</strong> medium term. This includes: (i) reforming<br />

<strong>the</strong> specific young employment regime, (ii) cutting<br />

long-term unemployment benefits, (iii) speeding up<br />

<strong>the</strong> process <strong>of</strong> getting <strong>the</strong> newly unemployed back<br />

to work, (iv) raising <strong>the</strong> age limit for <strong>the</strong> so-called<br />

activation and sanction policies for <strong>the</strong> unemployed<br />

from 50 to 58, (v) raising <strong>the</strong> minimum age under<br />

<strong>the</strong> specific early retirement scheme for unemployed<br />

workers to 60. In addition to <strong>the</strong> reform <strong>of</strong> <strong>the</strong> labour<br />

market, <strong>the</strong> government has also approved a global<br />

reform <strong>of</strong> <strong>the</strong> pension system. In that context, <strong>the</strong> early<br />

retirement age will be raised from 60 to 62 (in both<br />

<strong>the</strong> private and <strong>the</strong> public sectors). The differences<br />

between public and private sector pension regimes<br />

will be reduced. Fiscal incentives will be implemented<br />

to encourage longer careers. Toge<strong>the</strong>r with favourable<br />

budget effects, <strong>the</strong>se measures should also provide<br />

sustainable support for <strong>the</strong> potential growth <strong>of</strong> <strong>the</strong><br />

Belgian economy<br />

Although <strong>the</strong> new government has adopted radical<br />

measures to reduce <strong>the</strong> public deficit, <strong>the</strong> chances<br />

<strong>of</strong> actually reaching this objective remain uncertain<br />

in <strong>the</strong> context <strong>of</strong> a world economic slowdown and<br />

tension in <strong>the</strong> euro area sovereign debt markets. Even<br />

if <strong>the</strong> assumption <strong>of</strong> a 0.8% GDP growth rate in 2012<br />

was viewed as cautious at <strong>the</strong> time <strong>the</strong> budget talks<br />

took place, recent publications by <strong>the</strong> OECD, <strong>the</strong> NBB<br />

and private forecasters - including <strong>the</strong> current BPN<br />

consensus - show lower estimates. In this context,<br />

<strong>the</strong> Belgian government has recently announced<br />

that <strong>the</strong> budget developments will be continuously<br />

monitored and additional actions would be taken<br />

to counteract any derailment <strong>of</strong> <strong>the</strong> fiscal trajectory,<br />

should <strong>the</strong> economic outlook deteriorate any fur<strong>the</strong>r.<br />

Despite <strong>the</strong>se risks and <strong>the</strong> market turbulence, it is<br />

worth noting that <strong>the</strong> Treasury managed to fund its<br />

borrowing requirement without too much difficulty<br />

in 2011. By tapping <strong>the</strong> large Belgian private sector<br />

financial surplus, <strong>the</strong> last State note issue in December<br />

2011 was a success as more than €5.7 billion was<br />

raised among retail investors. As indicated in its<br />

recently released Funding Plan, <strong>the</strong> Treasury expects<br />

its gross borrowing requirement to amount to €38.57<br />

billion in 2012 against €46 billion in 2011.<br />

An article by <strong>the</strong> National Bank <strong>of</strong> Belgium (NBB).<br />

For more details, see <strong>the</strong> Treasury Highlights section<br />

and o<strong>the</strong>r articles in Belgian Prime News No. 54,<br />

January 2012.<br />

This publication is also available on www.nbb.be<br />

14 volume 1, 2012


<strong>Commerce</strong><br />

V<br />

Feature<br />

Integrated water management:<br />

In touch with <strong>the</strong> Dutch<br />

Dutch dike<br />

Valorizing water: our resource for<br />

life, growth and prosperity<br />

Water-related challenges are complex and<br />

overwhelming, affecting every country individually<br />

and <strong>the</strong> entire planet as a whole. As a low-lying<br />

country, <strong>the</strong> Kingdom <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands is one <strong>of</strong><br />

<strong>the</strong> most affected countries in <strong>the</strong> world and has<br />

over <strong>the</strong> centuries gained ample experience how to<br />

deal with water. Many <strong>of</strong> <strong>the</strong> challenges Thailand is<br />

facing are familiar to us. Over <strong>the</strong> past centuries we<br />

have aligned <strong>the</strong> complexities <strong>of</strong> social, economic and<br />

ecological interests in a densely-populated delta area.<br />

Because <strong>of</strong> our vulnerable environment, we were<br />

forced to look for solutions that were both socially<br />

and ecologically sustainable and economically<br />

sound. As a result <strong>of</strong> that historic battle with water,<br />

we have achieved a mindset, developed dialogue<br />

mechanisms and institutions involving government,<br />

business and research partners. The Ne<strong>the</strong>rlands for<br />

many o<strong>the</strong>r countries has become a water valley; a<br />

place where international experts meet, ideas come<br />

to life, breakthroughs are made, inspiration is found,<br />

business is done and partnerships are formed in a<br />

continuous learning process dealing with water as<br />

our source for life, growth and prosperity.<br />

low lying land). At its lowest point <strong>the</strong> Ne<strong>the</strong>rlands<br />

lies 6.74 meters below sea level. Some 16 million<br />

people live in <strong>the</strong> Ne<strong>the</strong>rlands. Some 9 million <strong>of</strong><br />

<strong>the</strong>se people work and live below sea level. In fact,<br />

if it weren’t for our sophisticated system <strong>of</strong> water<br />

defenses, a large part <strong>of</strong> our country would always<br />

be flooded. This low lying part <strong>of</strong> our country<br />

generates however two-thirds <strong>of</strong> GDP, and is both<br />

socially and economically <strong>of</strong> vital importance.<br />

Against all odds we have managed to control <strong>the</strong><br />

water flows and make good use <strong>of</strong> it through a wellbalanced<br />

floodwater storage and transport system.<br />

Flood water is used as an advantage in water supply<br />

and sanitation, diversified agricultural production,<br />

while maintaining and enhancing biodiversity and<br />

thorough physical planning principles. By seeing<br />

and seizing opportunities <strong>the</strong> Dutch over time have<br />

created a water based way <strong>of</strong> life. An example:<br />

Notwithstanding <strong>the</strong> fact that we are only 10 percent<br />

<strong>of</strong> <strong>the</strong> geographical size <strong>of</strong> Thailand we are <strong>the</strong><br />

world’s 2nd World largest agricultural producer.<br />

T<br />

Dutch agriculture<br />

The Dutch experience: water<br />

opportunities & benefits<br />

The Ne<strong>the</strong>rlands is a delta area at <strong>the</strong> end <strong>of</strong> four<br />

big European rivers. One quarter <strong>of</strong> our surface lies<br />

beneath sea level (hence <strong>the</strong> name ‘Ne<strong>the</strong>r Lands =<br />

T<br />

low lying land<br />

The Dutch Experience: an integrated<br />

approach and multi-usage<br />

Our key to success is to combine long term plans with<br />

immediate non-regret measures. Robust but flexible<br />

strategies solving both recurrent flooding, drought,<br />

use water as a resource to diversify agricultural<br />

production systems, integrate it into waste disposal<br />

processes, ameliorate water quality and prevent<br />

erosion <strong>of</strong> <strong>the</strong> coastline to name a few that might<br />

sound familiar to Thai people. The Ne<strong>the</strong>rlands was<br />

an early creator on integrated approach where spatial<br />

planning, water quality, land reclamation, safety and<br />

multitude <strong>of</strong> water uses go hand in hand. We are<br />

known internationally for integrated water resource<br />

management. This reputation did not come <strong>the</strong> easy<br />

way. It took us many years <strong>of</strong> sometimes hard lessons.<br />

The Delta flood works were only constructed in 1953<br />

after severe flooding. And only after ano<strong>the</strong>r flooding<br />

16 volume 1, 2012


in 1995 we realized that more and higher dikes was<br />

not <strong>the</strong> only line <strong>of</strong> action. Physical planning models<br />

were adapted to give more space to rivers so as to<br />

allow for controlled flooding. Space for rivers and<br />

multi-usage <strong>of</strong> water, technology and institutional<br />

connectivity are cornerstones to a successful story <strong>of</strong><br />

survival, growth and prosperity widely recognized<br />

by o<strong>the</strong>r countries. An example: Singapore, Jakarta,<br />

Ho Chi Minh City and Hong Kong are already<br />

adopting Dutch water management knowledge and<br />

technologies in partnership with local parties.<br />

climate. An example: In The Ne<strong>the</strong>rlands, water<br />

management was taken out <strong>of</strong> <strong>the</strong> political arena. It<br />

got <strong>the</strong> legal basis necessary for investments and an<br />

independent depoliticized Delta Commission was<br />

created for policy making.<br />

Delta works in Zeeland<br />

preventing erosion <strong>of</strong> <strong>the</strong> coastline: sand engine<br />

Flood barrier<br />

West Friese Zeedijk<br />

The Dutch experience: blending<br />

technology and institutions<br />

TReducing <strong>the</strong> social and economic costs and turning<br />

threats into opportunities have been challenges<br />

<strong>the</strong> Dutch have mastered through experience. The<br />

Dutch water style is known for its Delta Dialogue,<br />

a governance and dialogue mechanism linking and<br />

connecting all stakeholders in one single process<br />

with a legal basis. It is also known for its institutional<br />

capacity building (administrative, legislative and<br />

management) and <strong>the</strong> creation <strong>of</strong> water boards<br />

with over-arching mandates allowing for swift and<br />

informed decision-making. This fabric <strong>of</strong> institutions<br />

AND processes based on sound technological<br />

solutions and sound information systems is <strong>the</strong> key<br />

<strong>of</strong> <strong>the</strong> Dutch approach to water issues. It translates<br />

into vibrant public private partnerships in which<br />

both have <strong>the</strong>ir comparative advantage; into training<br />

and education, knowledge exchange; internationally<br />

accepted legal framework and ways conflict<br />

prevention and resolution. All <strong>of</strong> this with <strong>the</strong> goal<br />

<strong>of</strong> improving <strong>the</strong> state <strong>of</strong> preparedness and increased<br />

resilience to disasters, while increasing <strong>the</strong> state<br />

<strong>of</strong> welfare and improving <strong>the</strong> business investment<br />

Want to know more? See, Made in Holland;<br />

Solutions for a changing world. This is a publication<br />

issued by NL EVD International – a division <strong>of</strong> <strong>the</strong><br />

NL Agency, which is part <strong>of</strong> <strong>the</strong> Dutch Ministry <strong>of</strong><br />

Economic Affairs, Agriculture and Innovation. Also,<br />

www.dutchwatersector.com or contact <strong>the</strong> Economic<br />

Section <strong>of</strong> <strong>the</strong> Embassy <strong>of</strong> <strong>the</strong> Kingdom <strong>of</strong> <strong>the</strong><br />

Ne<strong>the</strong>rlands: +66(0)2 309 5200<br />

Living on water<br />

volume 1, 2012 17


<strong>Commerce</strong><br />

Interview<br />

Stamex: from start-up to success<br />

By Liselotte van Steenis<br />

HHidden somewhere in Isaan lay <strong>the</strong> premises <strong>of</strong><br />

Dutch company Stamex, a leading starch equipment<br />

manufacturer. The language spoken? “Gronings”,<br />

<strong>the</strong> owners say with a smile and heavy accent.<br />

Stamex has a fascinating story to tell: learn about<br />

<strong>the</strong>ir adventurous winning spirit, how trust is <strong>the</strong><br />

binding element in all aspects <strong>of</strong> <strong>the</strong>ir business and<br />

<strong>the</strong> wobbly road <strong>of</strong> starting a company in Thailand.<br />

T W<br />

The master plan<br />

One does not end up becoming a successful starch<br />

equipment manufacturer in Thailand overnight. The<br />

history <strong>of</strong> colleagues Mark Schuur and Henk de Vries<br />

with starch machinery goes way back in time and<br />

distance. They both worked as Dutch manufacturer<br />

<strong>of</strong> equipment for <strong>the</strong> (potato) starch industry. As<br />

<strong>the</strong> European market declined due to a decrease in<br />

subsidies for potatoes, <strong>the</strong> company tried to expand<br />

in Asian markets where tapioca is <strong>the</strong> raw material<br />

for starch. Mark was sent to Thailand to explore <strong>the</strong><br />

market and quickly started to build a network. He<br />

quickly realized that prices <strong>of</strong> machinery made in<br />

Europe were not competitive against local producers,<br />

despite a clear quality advantage. Toge<strong>the</strong>r with<br />

Henk, he developed a plan to produce <strong>the</strong> equipment<br />

in Thailand. Their master plan included a production<br />

cost low enough to enable <strong>the</strong> company to become<br />

competitive in <strong>the</strong> Asian market. But, <strong>the</strong>ir employer<br />

did not show any interest in producing in Thailand, so<br />

Mark and Henk decided to just “to do it <strong>the</strong>mselves”.<br />

Taking <strong>the</strong>ir two hometowns as inspiration for <strong>the</strong>ir<br />

company name, Stadskanaal and Meeden Export<br />

became: STAMEX. As true pioneers <strong>the</strong>y said<br />

goodbye to Groningen and Friesland to start <strong>the</strong>ir<br />

own company in <strong>the</strong> land <strong>of</strong> smiles.<br />

N<br />

I<br />

Mark Schuur and Henk de Vries<br />

Name versus Reputation<br />

So far so good; <strong>the</strong> business opportunity was <strong>the</strong>re, as<br />

well as <strong>the</strong> pr<strong>of</strong>ound knowledge <strong>of</strong>, and a remarkable<br />

network in <strong>the</strong> starch industry. But that alone does<br />

not make for a successful company. The company had<br />

a name, but not yet a reputation. Mark smiles: “We<br />

were engineers, we knew everything about starch,<br />

<strong>the</strong> machines and <strong>the</strong> needs <strong>of</strong> our clients, but we<br />

had no clue how to set up or run a company.” They<br />

rent a house in Nakorn Ratchasima, <strong>the</strong> centre Thai<br />

starch industry, and used <strong>the</strong>ir 15m2 living room as<br />

an <strong>of</strong>fice. Henk: “I remember <strong>the</strong> first copy machine<br />

we bought; it was a difficult decision as it was really<br />

expensive. A big investment at that time.”<br />

Stamex started with designing new machines, but<br />

still needed a customer network that would actually<br />

buy its designs. To built credibility and trust, <strong>the</strong><br />

company sold spare parts and when <strong>the</strong>se proved<br />

competitive and reliable, <strong>the</strong> relationship evolved so<br />

that <strong>the</strong> next time around <strong>the</strong> customer would buy an<br />

entire machine. Mark: “The first year was exciting,<br />

we had to get <strong>the</strong> orders in without having any<br />

references for our company. That was hard.” It took<br />

1,5 year before a leading Thai starch company gave<br />

carte blanche to Stamex with <strong>the</strong> following simple<br />

assignment: “build me a factory”. Mark and Henk<br />

were delighted. They worked side by side, day and<br />

night, to pull <strong>of</strong>f <strong>the</strong> big project that would give <strong>the</strong>m<br />

good credentials to conquer future customers. From<br />

that point onwards, it started rolling and <strong>the</strong> decision<br />

dilemmas moved away from copy-machines to ‘<strong>the</strong><br />

real stuff’ <strong>of</strong> managing a business.<br />

“We want to focus on business”<br />

Stamex was rapidly gaining market share by <strong>of</strong>fering<br />

innovative, state-<strong>of</strong>-<strong>the</strong>-art machines. The company<br />

moved to larger premises and hired more staff.<br />

But growth came with new challenges such as <strong>the</strong><br />

one called paperwork. “We want to focus on <strong>the</strong><br />

business, and not on <strong>the</strong> paperwork” says Mark. As<br />

a consequence nobody read some <strong>of</strong> <strong>the</strong> small print<br />

and Stamex initially lost out on important benefits<br />

<strong>of</strong>fered by <strong>the</strong> Board <strong>of</strong> Investment. Henk: “We had<br />

to learn <strong>the</strong> hard way that paperwork is important.”<br />

Mark: “My advice now: if you think <strong>of</strong> setting up<br />

your business abroad, make sure you get good legal<br />

advice from a well established law firm. Let o<strong>the</strong>rs<br />

do <strong>the</strong> paperwork so you yourself can focus at what<br />

you’re good at. A lot <strong>of</strong> small companies might think<br />

that hiring that service is too expensive especially<br />

in <strong>the</strong> beginning <strong>of</strong> a project. But do it, in <strong>the</strong> end it<br />

will pay <strong>of</strong>f.” Is this really an engineer talking, or a<br />

businessman?<br />

The Stamex factory<br />

“If you have a problem, just solve<br />

it”<br />

The issues with <strong>the</strong> BOI did not distract Mark and<br />

Henk. “If you have a problem, just solve it” is <strong>the</strong>ir<br />

simple approach. This has helped <strong>the</strong>m to overcome<br />

many more challenges over <strong>the</strong> years. Like setting<br />

up an IT and accounting system. “If you only have<br />

a few clients and suppliers you can easily monitor<br />

your cash flow, but as we expanded rapidly, this kind<br />

<strong>of</strong> infrastructure had to be put in place.” Human<br />

resources management also provided <strong>the</strong> team with<br />

18 volume 1, 2012


some interesting challenges: Stamex once faced a fullblown<br />

strike <strong>of</strong> its staff; on o<strong>the</strong>r occasions, staff would<br />

just not show up at work. “At some point we thought<br />

we had come up with a good and positive incentive<br />

structure, but <strong>the</strong> staff reacted very negatively. It is<br />

very cultural sensitive. They are very proud.” Henk<br />

assures. “We have now a Thai production manager,<br />

so we can discuss and test our HR ideas with him first<br />

instead. This filter helped remarkably.”<br />

Every step in <strong>the</strong> life <strong>of</strong> a company comes with its<br />

challenges. At present, Mark and Henk are still<br />

involved with <strong>the</strong> start-up <strong>of</strong> <strong>the</strong>ir machines meaning<br />

that <strong>the</strong>y are physically present at customer site<br />

during <strong>the</strong> first weeks <strong>of</strong> <strong>the</strong> usage <strong>of</strong> <strong>the</strong> machines.<br />

Henk: “This is very useful because we can be sure it<br />

is done <strong>the</strong> right way but it is very time consuming as<br />

well. At some point we have to start delegating this<br />

part without compromising quality. That is really <strong>the</strong><br />

next challenge ahead.”<br />

AAmbition to win<br />

Stamex is currently in <strong>the</strong> top 3 <strong>of</strong> starch machinery<br />

producers in <strong>the</strong> world. What else could <strong>the</strong> owners<br />

wish for? Marks eyes start to twinkle “Money is<br />

not <strong>the</strong> main driver behind our business. It is <strong>the</strong><br />

competition; it is <strong>the</strong> ambition to win; to pull it <strong>of</strong>f;<br />

<strong>the</strong> kick to get your projects in; it is <strong>the</strong> challenge and<br />

ambition to be number one in our market.”<br />

T<br />

Stamex team meeting<br />

Export has become an important driver <strong>of</strong> Stamex’<br />

growth. “Our machines are <strong>of</strong> excellent quality, so<br />

you can only sell <strong>the</strong>m once. At one point <strong>the</strong> local<br />

market is saturated for a few years, which is why<br />

we’re now expanding to Indonesia” Mark explains.<br />

More than 50% <strong>of</strong> Stamex’ machinery is being<br />

exported. Investing in R&D, coming with ever better<br />

quality and reliability should keep Stamex in <strong>the</strong> race<br />

in Indonesia and many o<strong>the</strong>r countries in Asia.<br />

Thailand/Stamex is Quality<br />

The Stamex brand stands for quality, just as all<br />

products made in Thailand should be, according to<br />

Mark. Have our starch machinery engineers turned<br />

out to be great marketeers? Mark smiles: “Well, you<br />

do have to brand yourself. If you want to be taken<br />

seriously as a reliable and high-quality company,<br />

you should communicate that consistently even with<br />

minor things like uniforms or c<strong>of</strong>fee cups. There is<br />

nothing more to it.” The same should go for Thailand.<br />

In <strong>the</strong> opinion <strong>of</strong> Mark, <strong>the</strong> image <strong>of</strong> Thailand as<br />

“cheap” needs to be replaced by “Thailand is quality”.<br />

I<br />

By making machines and parts <strong>of</strong> better quality and<br />

that last longer, made in Thailand, Stamex intends to<br />

be an example.<br />

It’s a long way<br />

The first turbulent years are now well behind <strong>the</strong><br />

Stamex team; <strong>the</strong> company has become much more<br />

mature. From <strong>the</strong>ir spacious <strong>of</strong>fice, Mark and Henk<br />

have has <strong>the</strong> view on <strong>the</strong> factory floor. It is hard to<br />

imagine <strong>the</strong>m discussing <strong>the</strong>ir first copy machine.<br />

“Looking back it may sound like everything was<br />

very well planned and thought through. But actually<br />

it is our combined experience <strong>of</strong> 45 years in <strong>the</strong><br />

starch industry, continuous learning by doing, quick<br />

decision making and solution oriented approach that<br />

led us through <strong>the</strong>se times. You can’t build a company<br />

overnight. You have to be patient and persistent, and<br />

willing to make a sacrifice. It is a long way.”<br />

M<br />

Maturity<br />

With Stamex, Mark and Henk are racing in <strong>the</strong><br />

international world markets on <strong>the</strong>ir way to become<br />

number one. However, in <strong>the</strong>ir private live, <strong>the</strong>y are<br />

taking it easy settling down in Khorat. Mark recently<br />

became a fa<strong>the</strong>r <strong>of</strong> baby Stijn and Henk is constructing<br />

a new house. Mark <strong>of</strong>ten goes to Bangkok to enjoy<br />

<strong>the</strong> pace <strong>of</strong> <strong>the</strong> big city and combines this with client<br />

visits. Meanwhile Henk prefers to stay in Isaan<br />

touring through <strong>the</strong> friendly country-side with his<br />

new trike. However, both Mark and Henk admit that<br />

<strong>the</strong>re is nothing romantic about living in Khorat.<br />

They explain that <strong>the</strong>re is not much to do in <strong>the</strong> area<br />

and that it is quite isolated. It does allow <strong>the</strong>m to focus<br />

on Stamex as <strong>the</strong>y usually work more than twelve<br />

hours a day. “It is not <strong>the</strong> case that we go play golf<br />

at 2 in <strong>the</strong> afternoon” says Mark with a slight tone<br />

<strong>of</strong> sarcasm in his voice. Then he elaborates: “There is<br />

always something to do, it is never finished. It is hard<br />

work, but that is also how you achieve results. It does<br />

not just grow from a tree.”<br />

Whe<strong>the</strong>r <strong>the</strong>y should be regarded as engineers,<br />

businessmen, Groningers, entrepreneurs or pioneer,<br />

if you have to choose one category that fits <strong>the</strong>m, it<br />

is: success built by <strong>the</strong>ir own hands. Mark and Henk<br />

have focus, dedication and ambition. With <strong>the</strong>ir<br />

down-to-earth mindset, a Nor<strong>the</strong>rn sense <strong>of</strong> humor<br />

and winning mentality <strong>the</strong>y will face every challenge<br />

that comes <strong>the</strong>ir way.<br />

volume 1, 2012 19


Feature<br />

How to break up with employees<br />

Dave Balter, CEO <strong>of</strong> BzzAgent, Inc.<br />

Now, more than ever, departing employees should<br />

be treated with care and respect. Serial entrepreneur<br />

Dave Balter explains why.<br />

To Kim N.: I’m sorry you were dismissed with anger<br />

and haste. To David S.: I wish I’d told you that even<br />

though you worked with us just 89 days, I don’t<br />

regret that we gave it a try. To Sam C.: I apologize for<br />

sending a signal that we didn’t value every minute<br />

you were employed by us. To David W.: I wish we’d<br />

thrown you a going-away party after you resigned,<br />

given all that you contributed to our business. To<br />

countless o<strong>the</strong>rs: I was a coward for having someone<br />

else deliver <strong>the</strong> news <strong>of</strong> your termination, and I wish<br />

I’d met with you directly before we parted ways.<br />

Dave Balter<br />

After employing–and saying farewell to—hundreds<br />

<strong>of</strong> people over <strong>the</strong> past two decades, my list <strong>of</strong><br />

apologies could go on forever. But one thing is<br />

certain: I never want to add anyone to this list again.<br />

And if you’re in any type <strong>of</strong> leadership position, you<br />

should keep your apology list short, too.<br />

For most <strong>of</strong> my life as an entrepreneur I got angry<br />

when employees resigned. I felt betrayed, broken up<br />

with. I see<strong>the</strong>d about losing a colleague who knew<br />

my complete strategy, my darkest fears, and my<br />

many weaknesses. How could <strong>the</strong>y just take <strong>of</strong>f, cast<br />

my company and me aside, and think about some<br />

new pr<strong>of</strong>essional relationship to make work-love to?<br />

When I felt rejected I turned against departing<br />

employees. Early in <strong>the</strong> history <strong>of</strong> BzzAgent, my<br />

fourth startup, a key employee gave notice. I was<br />

bitter and frustrated and responded as many do: I<br />

started treating him like an outsider, re-crafted his<br />

image to <strong>the</strong> rest <strong>of</strong> <strong>the</strong> organization (“actually he<br />

wasn’t great at…”), and began <strong>the</strong> process <strong>of</strong> working<br />

around him. Within two weeks, <strong>the</strong> divide was huge;<br />

we exchanged half-hearted goodbyes and he left<br />

with a shrug. And even though today we still share<br />

similar interests and are active in <strong>the</strong> same business<br />

communities, we don’t have a relationship. Indeed,<br />

we hardly speak. (To Kevin W.: I really valued those<br />

early days when you were one <strong>of</strong> <strong>the</strong> first-ever<br />

believers in our vision. Thanks for inspiring me way<br />

back when.)<br />

A “bad break up” with an employee is a huge<br />

mistake. The one who leaves and <strong>the</strong> one who is left<br />

both must understand that <strong>the</strong> emotions at <strong>the</strong> time<br />

<strong>of</strong> departure—<strong>the</strong> frustration about mistakes that<br />

were made, <strong>the</strong> disagreements over strategy, and <strong>the</strong><br />

heated debates won’t mean much in a short time. Bad<br />

memories will fade. What remains is a bond from<br />

shared experiences.<br />

It wasn’t until I’d sold my company (to Tesco in June<br />

2011) that I realized how deeply <strong>the</strong>se relationships<br />

mattered. Post-sale I tried to enlist my head <strong>of</strong><br />

marketing to throw a BzzAgent alumni party, with<br />

<strong>the</strong> vision that we should have one last celebration<br />

with everyone who helped impact <strong>the</strong> business. He<br />

politely informed me that many people might not<br />

show up, as some are still disappointed and bitter<br />

about how <strong>the</strong>y were treated when <strong>the</strong>y shoved <strong>of</strong>f.<br />

It was <strong>the</strong>n that I thought <strong>of</strong> all <strong>the</strong> relationships that<br />

were lost as employees left. I vowed <strong>the</strong>n to handle<br />

departures differently. I decided to maintain bonds<br />

instead <strong>of</strong> breaking <strong>the</strong>m and it became clear to me<br />

that staying connected to former employees is more<br />

important now more than ever. Here’s why:<br />

W<br />

We are infinitely connected in a<br />

social world<br />

I started BzzAgent as a word-<strong>of</strong>-mouth marketing<br />

company but it took me too long to realize that<br />

positive word <strong>of</strong> mouth plays a big role in building a<br />

good company where <strong>the</strong> best talent wants to work.<br />

LinkedIn, Branchout, Bullhorn Reach, and o<strong>the</strong>r<br />

social networks help people share business contacts.<br />

Former employees are easy for client and employee<br />

volume 1, 2012 21


<strong>Commerce</strong><br />

prospects to find to check your reputation. They can<br />

drive business and talent to (and away from) your<br />

company. Former colleagues may even become future<br />

collaborators: When Joe Chernov, our onetime head<br />

<strong>of</strong> PR, left BzzAgent in 2009, our relationship shifted<br />

but continued to evolve into shared projects, coauthored<br />

thought pieces, ideation sessions, retweets<br />

and Facebook updates. Where our employeeemployer<br />

relationship allowed for one dimension<br />

<strong>of</strong> interaction, our corporate alum relationship had<br />

multiple dimensions <strong>of</strong> interaction and value.<br />

F<br />

Former employees provide<br />

invaluable perspective<br />

They have critical knowledge about your business—<br />

and you—that practically guarantees <strong>the</strong>y’ll always be<br />

beneficial. With <strong>the</strong> knowledge <strong>of</strong> your organization’s<br />

vision in hand, <strong>the</strong>y can provide an incredible<br />

external perspective that is sometimes lost within<br />

<strong>the</strong> confines <strong>of</strong> an inward-facing company. They can<br />

make introductions to a whole new set <strong>of</strong> clients.<br />

They can point you toward competitor information<br />

<strong>the</strong>y’re receiving now that <strong>the</strong>y’re on <strong>the</strong> outside. In<br />

short, <strong>the</strong>ir paycheck may not be determined by your<br />

vision anymore, but as part <strong>of</strong> your network <strong>the</strong>y will<br />

continue to do things that make your vision a reality.<br />

M<br />

Monogamy in corporate America<br />

is dead<br />

We now live in an era where we’re no longer<br />

committed to a single corporate entity for years.<br />

Ra<strong>the</strong>r, it’s common—and even expected—that<br />

people will change jobs and switch careers. But<br />

beyond transitions, it’s expected that employees will<br />

take part in extracurricular business activities such<br />

as joining associations or taking part in Meetups or<br />

Hackathons. It’s accepted that an executive may take<br />

time to advise o<strong>the</strong>r companies or join a board, roles<br />

that only increase <strong>the</strong>ir knowledge and value. Star<br />

employees may collaborate with friends and rivals at<br />

o<strong>the</strong>r companies on community building parties or<br />

events, such as Ruby Riots or 1,000 pirates or even<br />

Tech Proms. It’s not just that you’re connected by sixdegrees<br />

(or less), but ra<strong>the</strong>r that each connection is<br />

likely ano<strong>the</strong>r potential collaboration and learning<br />

opportunity.<br />

Now, more than ever, departing employees should<br />

be treated with care and respect. When <strong>the</strong>y leave,<br />

bosses should thank <strong>the</strong>m for <strong>the</strong>ir time and <strong>the</strong>ir<br />

contributions. In fact, a company’s relationship with<br />

corporate alums should be fostered, beginning at <strong>the</strong><br />

moment that you decide to stop working toge<strong>the</strong>r. It<br />

doesn’t matter who makes that decision. If handled<br />

appropriately, relationships with former employees<br />

can be a source <strong>of</strong> immense, incredible benefits for<br />

both parties. (To Kristen B.: Early at BzzAgent, you<br />

helped us build a fantastic brand and I don’t know<br />

if I told you that enough. Let me tell you that again!)<br />

Some very smart companies figured out <strong>the</strong> value <strong>of</strong><br />

maintaining connections to former employees long<br />

ago. Open Market—one <strong>of</strong> Boston’s high flyers in<br />

<strong>the</strong> late ‘90s—has an alumni group listserv where<br />

people seek advice, share job openings, and create<br />

new relationships. Procter & Gamble famously hosts<br />

a big splashy event for <strong>the</strong>ir alumni every year—and<br />

you can’t get in unless you worked at a certain level<br />

at P&G, which makes it all that more exclusive and<br />

special. IBM, too, is known to go to lengths to make<br />

sure its former employees remain fans.<br />

It’s even possible to maintain good relationships<br />

with employees you have to let go. A few years ago,<br />

due to an evolving business model and economic<br />

depression, we had to do a round <strong>of</strong> lay<strong>of</strong>fs at<br />

BzzAgent. We let go <strong>of</strong> two fabulous employees—<br />

Aaron C. and David E.—who we <strong>the</strong>n <strong>of</strong>fered<br />

workspace in our <strong>of</strong>fice for <strong>the</strong>m to take on <strong>the</strong>ir<br />

next career move. Ano<strong>the</strong>r former employee, Rob T.,<br />

decided he wanted to leave BzzAgent to start his own<br />

company. He now runs ProctorCam, a company that<br />

monitors online test taking, with a dozen employees<br />

inside our <strong>of</strong>fices. Toge<strong>the</strong>r, we all now “cohabitate”<br />

and have generated infinite points <strong>of</strong> value through<br />

hallway dialogue and <strong>the</strong> good-feelings from current<br />

employees understanding how we support our own.<br />

Just a few months ago, ano<strong>the</strong>r key BzzAgent employee<br />

gave notice. But this time—with <strong>the</strong> historical<br />

knowledge in hand <strong>of</strong> nearly 300 employees coming<br />

and going—it was different. First, I congratulated<br />

him on what would likely be an exciting career move<br />

and expressed how much I appreciated everything he<br />

did for us. We <strong>the</strong>n worked toge<strong>the</strong>r to craft a really<br />

solid transition plan, including to whom, and when<br />

we would announce his departure. And in <strong>the</strong> time<br />

between his notice and his exit, we didn’t ostracize<br />

him—ra<strong>the</strong>r, we worked in unison to achieve <strong>the</strong><br />

goals we’d laid out toge<strong>the</strong>r. Ultimately, we threw<br />

him a party and we bought him a bottle <strong>of</strong> Vueve<br />

Clicquot to celebrate our appreciation for <strong>the</strong> value<br />

he provided us. By <strong>the</strong> time he left, our relationship<br />

may have been stronger than any time during our<br />

previous three years working toge<strong>the</strong>r.<br />

So to Dave D.: thanks for everything you did for<br />

BzzAgent as our president for three years. I look<br />

forward to working alongside you again in some<br />

endeavor sometime, somewhere—and let’s share<br />

a pint <strong>of</strong> Brown’s Ale toge<strong>the</strong>r at our upcoming<br />

BzzAgent alumni party.<br />

An article by Dave Balter from Inc. For more<br />

publications by Inc., please visit www.inc.com<br />

22 volume 1, 2012


B<br />

Eastern seaboard networking<br />

event<br />

Event<br />

Beluthai members were invited recently by Belgian Ambassador Mr. Rudi and Mr. Daniel de Waegh, Trade<br />

Commissioner for <strong>the</strong> Flemish Region. They hosted a very attractive networking event at <strong>the</strong> Holiday Inn in<br />

Pattaya. Many Belgians working in <strong>the</strong> Eastern Seaboard, as well as several Beluthai board members enjoyed <strong>the</strong><br />

company, <strong>the</strong> Hoegaarden, wine and snacks.<br />

volume 1, 2012 25


Reception at <strong>the</strong> residence <strong>of</strong> <strong>the</strong><br />

Ne<strong>the</strong>rlands Ambassador<br />

N<br />

Event<br />

Ne<strong>the</strong>rlands Ambassador Joan Boer hosted a special reception recently to celebrate <strong>the</strong> honorary doctorate which<br />

Pr<strong>of</strong>. Philip Franses, dean at Erasmus School <strong>of</strong> Economics, received from HRH Princess Sirindhorn. In addition<br />

we honoured a Dutch water delegation led by Director for Water at <strong>the</strong> Ministry <strong>of</strong> Infrastructure (Verkeer en<br />

Waterstaat), Mr. Willem Mak, and our well-known Deltares experts Dr. Adri Verwey and Tjitte Nauta, who helped<br />

us so much during <strong>the</strong> floods.<br />

volume 1, 2012 27


<strong>Commerce</strong><br />

New Members<br />

NTCC - Corporate<br />

American International Assurance Co., Ltd.<br />

Ron van Oijen<br />

181 AIA Tower<br />

Surawongse Road<br />

Bangrak, Bangrak<br />

Bangkok 10500<br />

ron.vanoijen@aia.com<br />

All 4 Baby Co., Ltd.<br />

Kees Duijvestijn<br />

12/62 Soi Amphorn 5/1<br />

Paholyothin Road 60<br />

Kukod, Lamlukka<br />

Pathumthani 12130<br />

kees@all-4-baby.com<br />

East West Trading & Agencies Co., Ltd.<br />

Amorn Pilunthanakul<br />

35/2, Soi Yen-Akart 3<br />

Yen-Akart Road<br />

Chongnonsee, Yannawa<br />

Bangkok 10120<br />

import@ewtaonline.com<br />

Jyske Bank (Schweiz) AG<br />

Søren Skov Nielsen<br />

Wasserwerkstrasse 12<br />

Zürich 8021<br />

Switzerland<br />

skov@jyskebank.ch<br />

Lily FoodAnSci Ltd.<br />

Gregor Jansen<br />

99/88 M. 16, Soi Pattanachunchon 1<br />

Srinakarin Road<br />

Bangkaew, Bangplee<br />

Samutprakarn 10540<br />

gregor@lily.co.th<br />

Oriental Residence Bangkok<br />

Patrick Schaub<br />

Room 601A, Maxim House Building<br />

112 Wireless Road<br />

Lumpini, Pathumwan<br />

Bangkok 10310<br />

kunihiro.iwakiri@oriental-residence.com<br />

Sun Test Systems B.V.<br />

Robert Vaneveld<br />

Nijverheidslaan 17<br />

1382 LG Weesp<br />

The Ne<strong>the</strong>rlands<br />

rob.vaneveld@suntestsystems.nl<br />

Van Geet Group/MailSystems Asia<br />

Hendrik van Geet<br />

Box 155, 414/18, Moo 12<br />

Thappaya Road<br />

Nongprue, Banglamung<br />

Chonburi 20150<br />

dvgeet@mailsystemsasia.com<br />

NTCC – Individual<br />

Asialink Holidays<br />

Sandor Leinwand recte Rein<br />

138 Boonmitr Building 2nd Floor<br />

Silom Road<br />

Surawongse, Bang Rak<br />

Bangkok 10500<br />

sandor@asialink-holidays.com<br />

Baan Suchadaa<br />

Bas Mouallem<br />

Baan Suchadaa Homestay<br />

97, Moo 3<br />

Tonthongchai, Muang<br />

Lampang 52000<br />

bas@baansuchadaa.com<br />

Chromalloy (Thailand) Ltd.<br />

Gerton van den Oetelaar<br />

25 Moo 5 Phaholyothin-Lamlukka Road<br />

Bungkhamproi, Lamlukka<br />

Pathumthani 12150<br />

gvandenoetelaar@chromalloy.com<br />

28 volume 1, 2012


Plasticon Asia Co., Ltd.<br />

Choonh Laohagalintarat<br />

69/3 Moo 6<br />

Naviroj (Bangna-Trad Km. 54)<br />

Takham, Bangpakong<br />

Chachoengsao 24130<br />

choonhl@gmail.com<br />

Schuf Valves<br />

Marius Mulder<br />

290/9 Moobaan Summerland<br />

Hinlekfai, Hua Hin<br />

Prajoub Kerikhan 77110<br />

marius@schuf.nl<br />

Solvay Asia Pacific Co., Ltd.<br />

Roger Kearns<br />

55 Wave Place 16th-17th floor<br />

Ploenchit Road<br />

Lumpini, Pathumwan<br />

Bangkok 10330<br />

roger.kearns@solvay.com<br />

TrisMart Ltd.<br />

Gery Emonds<br />

1301 Bank <strong>of</strong> America Tower<br />

12 Harcourt Road<br />

Central<br />

Hong Kong<br />

sales@trismart.net<br />

GIZ Gmbh<br />

Franca Sprong<br />

JSK Mansion 8J<br />

39/1 Sukhumvit soi 34<br />

Klong Ton, Klong Toei<br />

Bangkok 10110<br />

franca.sprong@giz.de<br />

Beluthai – Corporate<br />

Item Solutions<br />

Tom Demeester<br />

Plantin en Moretuslei 155<br />

2140 Belgium<br />

tom.demeester@itemsolutions.com<br />

Puratos (Thailand) Co., Ltd.<br />

Jean-Louis Graindorge<br />

78/3 Moo 1<br />

Bangna –Trad<br />

Homsin, Bangpakong<br />

Chachoengsao 24180<br />

jeanlouis.g@puratos.co.th<br />

Beluthai – Individual<br />

Enfinity (Thailand) Ltd.<br />

Kris van Neer<br />

Jasmin International Tower, 18th floor,<br />

Room 1801B<br />

No. 200 Moo 4, Chaengwatthana<br />

Pakkred, Pakkred<br />

Nonthaburi 11120<br />

kvanneer@enfinity.biz<br />

Domus Asia<br />

Joeri Leysen<br />

President Park - Ebony Tower - 9c<br />

99 Sukhumvit Soi 24<br />

Khlongton, Khlongtoey<br />

Bangkok 10110<br />

joeri.leysen@gmail.com<br />

inLOBBY ASIA Co., Ltd.<br />

Frank Indigne<br />

63 A<strong>the</strong>nee Tower, Unit 1901<br />

Wireless Road<br />

Lumpini, Pathumwan<br />

Bangkok 10330<br />

frank@indigne.net<br />

volume 1, 2012 29


<strong>Commerce</strong><br />

Member News<br />

Tilleke & Gibbins Asia Women<br />

Awards<br />

Tilleke & Gibbins, Thailand’s largest<br />

independent law firm, was named “Best<br />

Firm in Thailand” at <strong>the</strong> inaugural Asia<br />

Women in Business Law Awards in Hong<br />

Kong. Representing Tilleke & Gibbins<br />

were <strong>the</strong> firm’s Co-Managing Partners,<br />

Darani Vachanavuttivong and Tiziana<br />

Sucharitkul.<br />

“We’re honored that our peers and clients recognize<br />

our commitment to <strong>the</strong> advancement <strong>of</strong> women in <strong>the</strong><br />

legal pr<strong>of</strong>ession,” said Mrs. Vachanavuttivong. “More<br />

than 50 percent <strong>of</strong> our attorneys are women, along<br />

with three-quarters <strong>of</strong> our management personnel.<br />

This award reaffirms Tilleke & Gibbins’ position as<br />

<strong>the</strong> market leader in Thailand for gender diversity.”<br />

In addition to <strong>the</strong> national award for Thailand,<br />

Tilleke & Gibbins was shortlisted for two Asia-wide<br />

awards: Mrs. Vachanavuttivong was nominated as<br />

a leading practitioner in Asia in “IP Litigation,” and<br />

<strong>the</strong> firm was nominated for “Best Firm in Talent<br />

Management”.<br />

Super students invited for IB<br />

diploma scholarships<br />

KIS International School is accepting<br />

applications for <strong>the</strong>ir coveted IB Diploma<br />

academic scholarships for <strong>the</strong> academic year<br />

2012-2013. KIS scholarships are well respected<br />

in <strong>the</strong> international school community and<br />

are awarded in order to recognize academic<br />

excellence and open up <strong>the</strong> world <strong>of</strong><br />

International Baccalaureate (IB) to deserving<br />

candidates. The IB Diploma scholarship winner will<br />

be granted full tuition for <strong>the</strong> duration <strong>of</strong> <strong>the</strong> twoyear<br />

IB Diploma programme, valued at over one<br />

million Baht.<br />

The scholarship is open to applicants <strong>of</strong> all nationalities<br />

who are fluent in English and currently in Grade 10<br />

(Year 11). Applicants should be academically strong<br />

and well-rounded. Candidates may be eligible for a<br />

partial scholarship.<br />

Please request full conditions and details <strong>of</strong> <strong>the</strong><br />

scholarships from Ms. Linda Belonje linda@kis.ac.th.<br />

More information about KIS is at www.kis.ac.th.<br />

Faber Flags Asia receives big<br />

order from UEFA<br />

UEFA decided to award <strong>the</strong> order to<br />

produce all advertising material printed<br />

on textile for <strong>the</strong> 2012 UEFA European<br />

Football Championship in Poland and<br />

Ukraine later this year to Faber Flags<br />

Asia. The total order amount is close to<br />

1 Million Euro."<br />

In addition, Faber Flags Asia decorated Chinatown<br />

in Bangkok. At <strong>the</strong> 84th birthday <strong>of</strong> <strong>the</strong> King <strong>of</strong><br />

Thailand, TTMA came up with a plan to decorate <strong>the</strong><br />

main streets <strong>of</strong> Chinatown with banners especially<br />

printed for that event, and asked Faber Flags Asia for<br />

<strong>the</strong>ir support. A total <strong>of</strong> 500 banners were installed,<br />

<strong>of</strong> which 35 banners <strong>of</strong> 10 m long and 70 banners <strong>of</strong><br />

4 m long. The banners will support <strong>the</strong> festive mood<br />

in <strong>the</strong> city <strong>of</strong> Bangkok until Chinese New Year at <strong>the</strong><br />

end <strong>of</strong> January 2012.<br />

East-West Seed chairman<br />

receives honorary doctorate<br />

degree<br />

East-West Seed Group Chairman Simon Nanne<br />

Groot, 76, received on December 19 an honorary<br />

doctorate degree conferred by <strong>the</strong> Naresuan<br />

University Council in Phitsanulok.<br />

He was awarded <strong>the</strong> title “Doctor <strong>of</strong> Science in<br />

Agricultural Sciences, Honoris Causa” for his<br />

work in vegetable plant breeding in Thailand and<br />

tropical Asia. Her Royal Highness Princess Maha<br />

Chakri Sirindhorn presided over <strong>the</strong> ceremonies.<br />

Groot, a sixth generation Dutch seedsman, came<br />

to Asia more than three decades ago with a vision<br />

to bring farmers high quality vegetable seeds<br />

suited to <strong>the</strong> tropical environment and local market<br />

preferences.<br />

He introduced modern plant breeding programs in<br />

<strong>the</strong> Philippines, Thailand and Indonesia.<br />

Released in 1987, a hybrid bittergourd called “Jade<br />

Star” was <strong>the</strong> first locally developed commercial<br />

vegetable hybrid in all <strong>of</strong> Sou<strong>the</strong>ast Asia.<br />

Airberlin launches new cabins<br />

on long-haul flights<br />

airberlin has launched <strong>the</strong> first <strong>of</strong> its long-haul<br />

fleet <strong>of</strong> A330-200s to have been equipped with<br />

new seats in Business and Economy Class and<br />

a new in-flight entertainment system.<br />

In Business Class, <strong>the</strong> new fully-automatic<br />

seats <strong>of</strong>fer passengers outstanding comfort<br />

whe<strong>the</strong>r <strong>the</strong>y are sitting or lying down. The new seat<br />

reclines 170 degrees.<br />

In Economy Class, new light-weight seats are being<br />

fitted. The new seats increase <strong>the</strong> so-called “living<br />

space”.<br />

airberlin is also setting a new benchmark in <strong>the</strong><br />

field <strong>of</strong> in-flight entertainment. Passengers can<br />

choose from a selection <strong>of</strong> box <strong>of</strong>fice hits, TV serials,<br />

games, music albums or even audio books from an<br />

individualised entertainment programme. The 8.9<br />

inch high-resolution monitor uses LED technology<br />

and is operated via touch-screen. A USB port for<br />

operating small electronic devices.<br />

The upgrade should be completed by <strong>the</strong> start <strong>of</strong> <strong>the</strong><br />

summer 2012 flight schedule.<br />

Purac Thailand Bioplastics<br />

investment<br />

In December, Purac Thailand successfully started<br />

up its new Bioplastics investment in Thailand in <strong>the</strong><br />

form <strong>of</strong> a 75,000 ton Lactide plant. This 45 Mln Euro<br />

state <strong>of</strong> <strong>the</strong> art factory is built next to <strong>the</strong> existing<br />

Lactic Acid plant in Rayong. It turns Lactic Acid<br />

(made from sugar and tapioca) into Lactide, <strong>the</strong> basis<br />

for <strong>the</strong> Bioplastic PLA. PLA can replace conventional,<br />

oil-based plastic in numerous applications; from<br />

packaging to fabrics. The new Purac plant is <strong>the</strong> first<br />

large scale Lactide factory in <strong>the</strong> world and as such<br />

supports <strong>the</strong> ambition <strong>of</strong> Thailand to become a major<br />

player in <strong>the</strong> Bioplastics world.<br />

30 volume 1, 2012


<strong>Commerce</strong><br />

Member News<br />

Motivation tips on<br />

Channel News Asia<br />

Companies spend fortunes to raise employees’<br />

motivation, through awfully complex systems...<br />

What if we managers had lost touch with <strong>the</strong> ‘natural’<br />

drivers <strong>of</strong> people’s energy?<br />

Then, what if we could (re)ignite just a few, most<br />

simple actions in our daily-management, to boost our<br />

co-workers’ motivation... and our own?<br />

1-2-WIN Executive Coach Jean-Francois Cousin is<br />

currently focusing on sharing those ‘natural’, simple<br />

motivation tips for all, and for managers in particular.<br />

On http://www.executive-coach-thailand.com/mediaroom.html,<br />

you will find his articles in several media<br />

and his radio/TV interview on Channel News Asia.<br />

And, he will devote a public workshop on this topic<br />

on 16th February in Bangkok.<br />

Watch out for more information at www.1-2-win.net<br />

Magical Bangkok by Night<br />

Since November last year we have a new<br />

tour: Bangkok by Night (Tour 6). This<br />

tour shows you a very different Bangkok<br />

than most <strong>of</strong> us know. By night Bangkok<br />

is an almost magical place, right out <strong>of</strong><br />

a painting from Anton Pieck. By day<br />

Bangkok is hot, very busy and crowded.<br />

By night Bangkok is completely different:<br />

quieter, cooler and more relaxed. The illumination<br />

makes it into a true fairy tale tour!<br />

This tour departs from <strong>the</strong> Grand China Princes<br />

hotel at 18.00 hrs, and returns <strong>the</strong>re at 21.00 hrs. Price<br />

per person is 950 THB, children under 12 get 25%<br />

discount.<br />

Members <strong>of</strong> <strong>the</strong> NTCC and <strong>the</strong>ir guests receive 200<br />

THB pp discount.<br />

www.covankessel.com<br />

Siam Wheels acquires<br />

a new motorcycle<br />

Siam Wheels is proud to announce <strong>the</strong> acquisition<br />

<strong>of</strong> our newest motorcycle - a BMW F 800GS. The F<br />

800 GS is <strong>the</strong> first <strong>of</strong>f-road oriented bike in <strong>the</strong> Siam<br />

Wheels fleet. A parallel twin engine with 85 horses<br />

and 62 lb/feet <strong>of</strong> torque give it good speed and quick<br />

acceleration. Siam Wheels is a membership club that<br />

provides a way for our members to enjoy <strong>the</strong> thrill <strong>of</strong><br />

driving top-quality, motorcycles without <strong>the</strong> hassles<br />

<strong>of</strong> ownership. By requiring only a simple monthly<br />

payment with no expensive up-front costs, we make<br />

it easy for you to ride some <strong>of</strong> <strong>the</strong> best motorcycles<br />

in <strong>the</strong> world. Membership means access to a garage<br />

<strong>of</strong> great motorcycles and an ongoing roster <strong>of</strong> rides<br />

throughout <strong>the</strong> year.<br />

For more information, please visit<br />

www.SiamWheels.com<br />

STV TRANSLATIONS New<br />

Year’s Concert<br />

Once again, a large number <strong>of</strong> people from <strong>the</strong><br />

Dutch community in Bangkok attended STV<br />

TRANSLATIONS BV’s traditional New Year’s Concert.<br />

Toge<strong>the</strong>r with music impresario D&M Music Studio,<br />

STV presented an appealing programme featuring<br />

several young, talented Thai musicians.<br />

They performed works by European<br />

composers such as Mozart and Roussel, as<br />

well as contemporary Thai composer Dnu<br />

Hantrakul.<br />

An informal ga<strong>the</strong>ring took place after <strong>the</strong><br />

concert in <strong>the</strong> garden <strong>of</strong> <strong>the</strong> Goe<strong>the</strong> Institute,<br />

where STV’s guests drank a glass <strong>of</strong> wine<br />

and enjoyed each o<strong>the</strong>r’s lively company.<br />

STV TRANSLATIONS BV is a translation agency with<br />

<strong>of</strong>fices in Amsterdam, Bangkok and Paris. STV has<br />

been organizing a variety <strong>of</strong> cultural events since <strong>the</strong><br />

mid-1980s. The most recent ones include La Bohème in<br />

Amsterdam and <strong>the</strong> New Year’s Concert in Bangkok.<br />

Contact Olivier Keegel for more information at info@<br />

stvtranslations.com<br />

Lorenz & Partners Bangkok<br />

expands and relocates<br />

Lorenz & Partners is an international firm <strong>of</strong> business<br />

lawyers and consultants headquartered in Bangkok<br />

since 1995. Fur<strong>the</strong>r to Bangkok we maintain <strong>of</strong>fices in<br />

Berlin, Hong Kong and Ho Chi Minh City.<br />

As a result <strong>of</strong> our steadily growing Bangkok<br />

operation, we decided to relocate to a bigger <strong>of</strong>fice.<br />

Since Monday, 23 January 2012 you can find us at our<br />

new <strong>of</strong>fice address at 27th Floor, Bangkok City Tower,<br />

179 South Sathorn Road, Sathorn, Bangkok 10120.<br />

As a "One-Stop-Coordinator" we <strong>of</strong>fer our clients<br />

integrated consulting services. Our concept is <strong>of</strong><br />

particular interest to companies that, for reasons <strong>of</strong><br />

efficiency, prefer to mandate only one consultant for<br />

<strong>the</strong> complete planning, handling and supervision <strong>of</strong><br />

<strong>the</strong>ir entire engagement in Asia.<br />

We would be pleased to welcome you at our new<br />

premises. For additional information, please visit our<br />

website www.lorenz-partners.com<br />

New partner at<br />

Mazars Thailand<br />

Chatchawat Kriengsuntikul heads up <strong>the</strong> Legal<br />

Services Practice <strong>of</strong> Mazars Thailand. He attained<br />

a LLB and LLM from Chulalongkorn University in<br />

1997 and 2001 respectively. He also graduated<br />

with a Diploma in International Taxation from <strong>the</strong><br />

Thai Bar Association in 2003.<br />

Prior to joining Mazars, he worked with<br />

PricewaterhouseCoopers over 10 years. He has<br />

been working for clients in a variety <strong>of</strong> business<br />

activities, including manufacturing, trading,<br />

services, financial institutions, retail, automotive<br />

and telecommunications.<br />

His legal specializations include direct investment,<br />

mergers and acquisitions, labour and foreign<br />

business control law.<br />

He is invited to be a visiting lecturer at <strong>the</strong> Faculty<br />

<strong>of</strong> Law, Ramkamhaeng University and has also<br />

conducted a number <strong>of</strong> training courses in relation<br />

to <strong>the</strong> labour, investment promotion and customs<br />

issues for clients and pr<strong>of</strong>essional staff. He is also a<br />

Counsellor <strong>of</strong> <strong>the</strong> Franco-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>.<br />

P.Tendercool wins Elle<br />

Decoration Design Award<br />

P.Tendercool is a Belgian-Thai design company<br />

based in Bangkok, specialised in Haute Manufacture,<br />

32 volume 1, 2012


www.siammakro.co.th


<strong>Commerce</strong><br />

Member News<br />

bespoke tables, 100% hand-crafted to clients'<br />

specifications.<br />

The company creates exquisite tables, for both<br />

<strong>the</strong> public and pr<strong>of</strong>essional design trade.<br />

Elle Decor magazine awarded P.Tendercool's<br />

FTOP range, Fantastic Tables made with Old<br />

Planks, using reclaimed hardwood recuperated<br />

from demolished old buildings.<br />

This particular table is co-designed by Pieter<br />

Compernol, Stephanie Grusenmeyer and<br />

Ampol Lirapirom. The table base is sand cast<br />

by hand by Bronze Master Armando, using<br />

techniques already established during <strong>the</strong><br />

Bronze Age. Eli Vermeulen, A Belgian antiques<br />

restorer, trained Thai Carpenters in almost forgotten<br />

woodworking techniques.<br />

A typical P.Tendercool dining table takes about 100<br />

hours to create. Prices start at 120,000 THB, round<br />

tables at 32,000 THB.<br />

PTgallery 48 charoenkrung soi 30 Bangrak - open<br />

Mon Sat 10am-7pm - 0847564415<br />

www. ptendercool.com<br />

Dulux invites house lovers to<br />

Let’s Colour<br />

Akzo Nobel Paints Thailand has recently launched<br />

a series <strong>of</strong> consumer workshop under <strong>the</strong> concept <strong>of</strong><br />

“Falling in love with your home again”.<br />

The workshop is <strong>the</strong> latest consumer<br />

engagement activity to streng<strong>the</strong>n<br />

relationship between Dulux brand and<br />

consumers. The consumers will be trained<br />

to understand <strong>the</strong> nature <strong>of</strong> colour and<br />

how to use and mix colour, toge<strong>the</strong>r with<br />

proper painting application process.<br />

Consumers who are interested in <strong>the</strong> workshop can<br />

register via Dulux Thailand facebook. We have right<br />

now over 5,000 fans, as facebook is a very popular<br />

community channel in Thailand now and Dulux<br />

page is a community for home lovers to come for<br />

exchanging <strong>the</strong>ir creativities and tips on house<br />

decoration. The workshop is a support activity to<br />

help <strong>the</strong> consumers to enhance <strong>the</strong>ir creativities and<br />

also help <strong>the</strong>m have confidence to repaint <strong>the</strong>ir house<br />

on <strong>the</strong>ir own”.<br />

ECC organizes<br />

Christmas festival<br />

ECC International Real Estate, a successful Dutch<br />

resort mall developer and resort mall management<br />

company, organized a four-day traditional Christmas<br />

festival entitled “Promenada Christmas<br />

Fair & Charity 2011”, in cooperation with<br />

The Tourism Authority <strong>of</strong> Thailand (TAT)<br />

and Chiang Mai municipality.<br />

The Christmas Fair & Charity 2011 took<br />

place from 22nd to <strong>the</strong> 25th <strong>of</strong> December<br />

at <strong>the</strong> Three Kings Monument Arena, a<br />

highly prestigious venue, in Chiang Mai.<br />

During <strong>the</strong> 4 days visitors enjoyed a display <strong>of</strong> shops<br />

by future retailers <strong>of</strong> Promenada Resort mall, selling<br />

food, drinks and delightful Christmas souvenirs. But<br />

<strong>the</strong>y also enjoyed <strong>the</strong> genuine first outdoor syn<strong>the</strong>tic<br />

ice skating rink and free-to-view concerts from<br />

famous pop singer A<strong>of</strong>f Pongsak and Thailand’s diva<br />

Took Viyada. A very successful event that received<br />

more than 50,000 visitors.<br />

For more information, please visit our Facebook:<br />

promenadachiangmai or www.promenadachiangmai.<br />

com<br />

TNT Express provides<br />

“ASEAN Study Centre”<br />

TNT Express (Thailand), one <strong>of</strong> <strong>the</strong> leading<br />

international providers <strong>of</strong> integrated express<br />

services, has partnered Chonburi Library to<br />

provide and equip an English language study<br />

room. The new “ASEAN Study Centre” will<br />

feature books provided from TNT’s stock <strong>of</strong><br />

English language charitably donated titles,<br />

along with <strong>the</strong> shelves, computers and desks<br />

to fully enable <strong>the</strong> study centre for <strong>the</strong> benefit <strong>of</strong><br />

students and <strong>the</strong> public. This new facility will better<br />

equip Chonburi residents for <strong>the</strong>ir important future<br />

as a crucial geographical, industrial and logistical link<br />

in <strong>the</strong> ASEAN community, as <strong>the</strong> books and research<br />

computers will develop understanding <strong>of</strong> specific<br />

topics in addition to general English language skills.<br />

This is an important mission to increase <strong>the</strong> ability for<br />

residents <strong>of</strong> <strong>the</strong> province to be able to communicate<br />

in English to be ready for AEC (ASEAN Economic<br />

Community) integration in 2015.<br />

Baan Ing Phu wins<br />

Thailand Property Award<br />

During <strong>the</strong> Awards ceremony for this year’s<br />

prestigious Thailand Property Awards, held in<br />

Bangkok on 6 December, Baan Ing Phu won <strong>the</strong> 2011<br />

Best Residential Development Hua Hin Award and<br />

was rated among <strong>the</strong> Top Villa Projects for 2011 in<br />

Thailand. It is now <strong>the</strong> third year in row that Baan<br />

Ing Phu wins <strong>the</strong> Thailand Property Award.<br />

Baan Ing Phu is a high-end residential resort,<br />

<strong>of</strong>fering a wide range <strong>of</strong> exclusive villas and<br />

condominiums in a tranquil environment<br />

with spectacular mountain views.<br />

Baan Ing Phu is an initiative <strong>of</strong> Dutch<br />

entrepreneur Mr Peter Ton, who started this<br />

development 5 years ago. ‘We are delighted<br />

that we won awards now for 3 consecutive years. It<br />

proves that <strong>the</strong> whole Baan Ing Phu team is consistent<br />

in its focus on innovative design, quality construction<br />

and unequalled customer service.’<br />

PTT Natural Gas Distribution<br />

Co., Ltd launches warehouse<br />

PTT Natural Gas Distribution Co., Ltd was<br />

established in 1996 and is a joint venture between<br />

PTT Public Company Limited, GDF Suez and<br />

Crown Property Bureau. PTT NGD is specialized<br />

in distributing and selling Natural Gas to industrial<br />

customers. PTT NGD constructs and operates its own<br />

underground pipeline distribution network using <strong>the</strong><br />

best international practices, international standards,<br />

local rules and regulations to insure environmental<br />

friendly operations.<br />

Since its establishment, PTT NGD has developed<br />

distribution networks in 13 industrial areas whe<strong>the</strong>r<br />

directly or through its 80% owned subsidiary Amata<br />

NGD: we deliver natural gas in BangPoo, PangPoo<br />

Mai, M-Thai, Bang Plee, Lad Krabang, Rangsit,<br />

Rojana, Navanakorn, Bangkadi, Bangpa In, Hemaraj,<br />

Amata City, Amata Nakorn.<br />

With a continuing growth <strong>of</strong> <strong>the</strong> company, a new<br />

warehouse will be launched in February 2012, located<br />

in Bang Poo Industrial Estate in order to better serve<br />

our customers.<br />

34 volume 1, 2012

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