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<strong>Commerce</strong><br />
Magazine <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> and <strong>the</strong> Belgian- Luxembourg/Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> / Volume 1, 2012<br />
Royal Flora Ratchaphreuk<br />
Stamex: from start-up to success<br />
Water management & <strong>the</strong> Ne<strong>the</strong>rlands<br />
Belgium and <strong>the</strong> Euro breakthrough
<strong>Commerce</strong><br />
Board <strong>of</strong> Directors<br />
NTCC Board <strong>of</strong> Directors<br />
Beluthai Board <strong>of</strong> Directors<br />
Dr. Pisit Leeahtam, President<br />
Jardine Ma<strong>the</strong>son (Thailand) Ltd.<br />
Mr. Henk Kiks, Vice-President<br />
B-Quik Co., Ltd.<br />
Mr. Willem de Vries, Vice-President<br />
Vigilant Technology Co., Ltd.<br />
Mr. Hein Swinkels, Treasurer<br />
Unilever<br />
Mr. Rob Hurenkamp, Director<br />
Mazars (Thailand) Ltd.<br />
Mr. Jack Monshouwer, Director<br />
Hanky Panky Toys Thailand Ltd.<br />
Mr. Alko Plas, Director<br />
Chuchawal-Royal Haskoning<br />
Mr. Stefan van der Sluys, Director<br />
cargo-partner Logistics Ltd.<br />
Mr. Jakkrin Taepaisitpong, Director<br />
Betagro Group<br />
Mr. Plakorn Wanglee, Director<br />
The Royal Bank <strong>of</strong> Scotland N.V. Bangkok Branch<br />
Mrs. Pissawan Achanapornkul, Advisor<br />
The Shell Company <strong>of</strong> Thailand Ltd.<br />
Mr. Alwin Hollander, Advisor<br />
KLM Royal Dutch Airlines<br />
Dr. Wicha Jiwalai, Advisor<br />
Ne<strong>the</strong>rlands Alumni Association Thailand<br />
Mr. Henk-Cor van der Kwast, Advisor<br />
Royal Ne<strong>the</strong>rlands Embassy<br />
Mrs. Susanne van Laarhoven, Advisor<br />
Mr. Panya Pongtanya, Advisor<br />
Mrs. Jantje Schiphorst, Advisor<br />
FrieslandCampina Foremost<br />
Dr. Sutharm Valaisathien, President<br />
International Legal Counselors Ltd.<br />
Dr. Vibul Pattarathammas, Honorary President<br />
Lau Bro<strong>the</strong>rs International<br />
Mr. Frank Clovyn, Vice-Pesident<br />
Mr. Pierre Metz, Vice-Pesident<br />
Gallothai Co., Ltd.<br />
Mr. Daniel Chaudière, Honorary Secretary<br />
Siam Industrial Co., Ltd.<br />
Mr. Philippe Salmon, Honorary Treasurer<br />
GDF Suez Energy<br />
Mr. Bernard Collin, Director<br />
Safecoms Co., Ltd.<br />
Mr. Alain Deurwaerder, Director<br />
Ducati Motor (Thailand) Co., Ltd.<br />
Mr. Jean-Louis Graindorge, Director<br />
Puratos (Thailand) Co., Ltd.<br />
Mr. Roby Janssens, Director<br />
Atlas Copco (Thailand) Ltd.<br />
Mr. Philippe Roolant, Director<br />
Siam Stars Ltd.<br />
Mr. Oliver Verdickt, Director<br />
Chairman Events Committee<br />
De Boer N.V.<br />
Mr. Luc de Waegh, Director<br />
West Indochina<br />
H.E. Ambassador Rudi Veestraeten, Patron<br />
Royal Belgian Embassy<br />
H.E. Ambassador Marc Thil, Patron<br />
Embassy <strong>of</strong> Grand Duchy <strong>of</strong> Luxembourg<br />
Mr. Claude Vincent, Advisor<br />
Walloon Export and Foreign Investment Agency<br />
Mr. Marc Devriendt, Advisor<br />
Flanders Investment & Trade<br />
Executive Director<br />
Mr. Bert Cesar<br />
4 volume 1, 2012
Editorial Message<br />
Dear Members and Friends,<br />
We are happy to present <strong>the</strong> first edition <strong>of</strong> this year’s <strong>Commerce</strong> magazine. Our best wishes for a<br />
prosperous Year <strong>of</strong> <strong>the</strong> Dragon: Kung Hei Fat Choi.<br />
Looking back at 2011, challenges were all around and suffering great, especially for <strong>the</strong> affected<br />
population and companies. The experience <strong>of</strong> <strong>the</strong> flooding <strong>of</strong> Central Thailand has clearly demonstrated<br />
<strong>the</strong> importance <strong>of</strong> Thailand in <strong>the</strong> global supply chain. The world has come to realize how many cars<br />
and car parts Thailand produces, how many electronic products and components, how many digital<br />
cameras, how many food products, etc. We all have an opportunity now to promote Thailand as an<br />
important building block <strong>of</strong> <strong>the</strong> global economy. A pro<strong>of</strong> <strong>of</strong> <strong>the</strong> resilience <strong>of</strong> <strong>the</strong> Thai economy and<br />
its people is that Thai exports in 2011 managed to grow by an incredible 12% in Baht terms (17% in<br />
USD). Meanwhile, many people and companies did exceptional things for each o<strong>the</strong>r when times<br />
were tough. Our award dinner will celebrate <strong>the</strong>se heroes <strong>of</strong> <strong>the</strong> water.<br />
Myanmar has seen some dramatic changes over <strong>the</strong> past months. Now is <strong>the</strong> time to go and look for<br />
yourself so that you can assess <strong>the</strong> opportunities in your industry. Responsible investment is what our<br />
companies can <strong>of</strong>fer to <strong>the</strong> people Burma who have suffered so much under <strong>the</strong> military regime and<br />
<strong>the</strong> sanctions. Or, as Luc de Waegh who leads our delegation would put it: providing training, decent<br />
salaries and real career opportunities to people in Burma is your company’s ultimate CSR program.<br />
Myanmar has tremendous potential for European business. And, <strong>the</strong> population <strong>of</strong> some 60 million<br />
people is entitled to consume <strong>the</strong> same quality products as anybody in <strong>the</strong> world.<br />
In this issue <strong>of</strong> <strong>Commerce</strong>, you will find articles on management, water as well as an interview with<br />
award-winning member Stamex, a leading manufacturer <strong>of</strong> machinery for <strong>the</strong> starch industry.<br />
Looking at <strong>the</strong> year ahead for our <strong>Chamber</strong>s, both NTCC and Beluthai have prepared plans for an even<br />
more exciting year, with a wider range <strong>of</strong> activities for our members. In addition, we will introduce<br />
more added value services and more support for our members. Remember, if <strong>the</strong>re is anything we can<br />
do, your <strong>Chamber</strong> is only one phone call away. We’ll do our very best to support you.<br />
Bert Cesar<br />
<strong>Commerce</strong>, Vol. 1, 2012<br />
A quarterly publication <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong><br />
<strong>of</strong> <strong>Commerce</strong> and <strong>the</strong> Belgian-Luxembourg/Thai <strong>Chamber</strong><br />
<strong>of</strong> <strong>Commerce</strong>. Views expressed do not necessarily reflect<br />
those <strong>of</strong> <strong>the</strong> <strong>Chamber</strong>s.<br />
Editor-in-chief: Bert Cesar<br />
Assistant Editor: Margot Campman<br />
Designed and printed by Hanky Panky Toys Thailand Ltd.<br />
Vol. 1, 2012<br />
Ne<strong>the</strong>rlands-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
Belgian-Luxembourg/Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />
15 Soi Tonson, Ploenchit Road<br />
Lumpini, Pathumwan<br />
Bangkok, 10330<br />
Tel: +662-309 5250<br />
info@ntccthailand.org; www.ntccthailand.org<br />
info@beluthai.org; www.beluthai.org<br />
volume 1, 2012 5
Bangkok Of f ice: Tel. 02-236-9779 • E-mail: thailand@airberlin.com • www.airberlin.com/Thailand<br />
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Highlights<br />
9. Royal Flora Ratchaphreuk<br />
Royal Flora Ratchaphruek opened in Chiang Mai last December and will remain<br />
open until 14 March. Read more about <strong>the</strong> Dutch orange lilies and <strong>the</strong> opening by<br />
<strong>the</strong> Ne<strong>the</strong>rlands Ambassador H.E. Mr. Joan Boer. Also, have a look at <strong>the</strong> excellent<br />
Belgium garden.<br />
13. Belgium and <strong>the</strong> Euro<br />
breakthrough<br />
The political breakthrough in Belgium clears <strong>the</strong> way for <strong>the</strong> necessary economic<br />
reforms. Find out how <strong>the</strong> new government plans to cut public spending and<br />
boost revenue growth.<br />
16. Water management & <strong>the</strong><br />
Ne<strong>the</strong>rlands<br />
Water-related challenges faced by Thailand are very similar to those faced in <strong>the</strong><br />
Ne<strong>the</strong>rlands. The Dutch water sector explains its integrated water management.<br />
18. Stamex: from start-up to success<br />
This issue <strong>of</strong> <strong>Commerce</strong> will tell <strong>the</strong> story <strong>of</strong> starch equipment manufacturer<br />
Stamex. Colleagues Mark Schuur and Henk de Vries moved from Groningen to<br />
Thailand to start up <strong>the</strong>ir own business and turn it into a big success.<br />
25. NTCC and Beluthai networking<br />
cocktails<br />
In January, NTCC and Beluthai members enjoyed original networking cocktails. At<br />
<strong>the</strong> invitation <strong>of</strong> <strong>the</strong> Belgian Embassy and Flanders Investment and Trade, Beluthai<br />
members ga<strong>the</strong>red at <strong>the</strong> Holiday Inn in Pattaya. Concurrently, NTCC members<br />
celebrated <strong>the</strong> honorary doctorate <strong>of</strong> Pr<strong>of</strong>ession Philip Franses and a Dutch water<br />
mission to Thailand at <strong>the</strong> residence <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands Ambassador in Bangkok.<br />
28. New Members<br />
Both Beluthai and NTCC expanded <strong>the</strong>ir membership. Let us briefly introduce<br />
you to our wonderful new members.<br />
volume 1, 2012 7
Care for <strong>the</strong> environment has been one <strong>of</strong> <strong>the</strong> characteristics <strong>of</strong> Oce’s operations
Feature<br />
Dutch horticultural innovation at<br />
<strong>the</strong> Royal Flora<br />
By Sarawut Chantachitpreecha, Ne<strong>the</strong>rlands Embassy<br />
(EL&I) Bangkok<br />
OOn <strong>the</strong> 15th <strong>of</strong> December 2011 <strong>the</strong> <strong>of</strong>ficial opening <strong>of</strong><br />
<strong>the</strong> Dutch garden in <strong>the</strong> Royal Flora Ratchaphruek<br />
in Chiang Mai took place. This years Dutch garden<br />
shows innovative highlights <strong>of</strong> Dutch horticulture,<br />
agriculture and food. The Privy Counselor H.E. Mr.<br />
Ampol Senanarong toge<strong>the</strong>r with <strong>the</strong> Ne<strong>the</strong>rlands<br />
Ambassador H.E. Mr. Joan Boer and Governor <strong>of</strong><br />
Chiang Mai M.L. Panadda Diskul jointly marked <strong>the</strong><br />
opening ceremony at <strong>the</strong> Royal Flora.<br />
RRoyal Flora 2011<br />
Previously to <strong>the</strong> opening <strong>of</strong> <strong>the</strong> Royal Flora, H.E. Mr.<br />
Joan Boer <strong>the</strong> Ne<strong>the</strong>rlands Ambassador discussed<br />
<strong>the</strong> collaboration with Ms. Manthana Milne,<br />
Deputy Director-General <strong>of</strong> <strong>the</strong> Thai Department <strong>of</strong><br />
Agriculture at <strong>the</strong> Press Conference last September<br />
on “The Ne<strong>the</strong>rlands Garden in <strong>the</strong> Royal Flora<br />
Ratchaphruek 2011.” As quoted by Ambassador<br />
Boer, “It is a great honor for <strong>the</strong> Ne<strong>the</strong>rlands to be<br />
a part <strong>of</strong> <strong>the</strong> Royal Flora Ratchaphruek 2011.” The<br />
Ne<strong>the</strong>rlands Ambassador expressed his gratitude<br />
<strong>the</strong> Thai Department <strong>of</strong> Agriculture, Ministry <strong>of</strong><br />
Agriculture and Cooperatives, as well as to <strong>the</strong><br />
alliances <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands Embassy who have<br />
contributed to make <strong>the</strong> Dutch garden happen.<br />
The opening ceremony<br />
When looking back at <strong>the</strong> Royal Flora Ratchaphruek<br />
2006, <strong>the</strong> Dutch garden was <strong>the</strong> most popular sight<br />
<strong>of</strong> this must visit premise. This years major flower<br />
festival in Chiang Mai will be open for 99 days, until<br />
14 March 2012.<br />
Orange lilies<br />
Visitors at <strong>the</strong> Dutch garden in Royal Flora<br />
Ratchaphruek 2011 in Chiang Mai are welcomed<br />
by beautiful orange lilies from <strong>the</strong> Ne<strong>the</strong>rlands<br />
provided by one <strong>of</strong> <strong>the</strong> largest lily companies from<br />
<strong>the</strong> Ne<strong>the</strong>rlands, Gebroeders Bot B.V. The 2,000 lily<br />
bulbs arrived in Thailand last September and <strong>the</strong>y<br />
are now growing and blossoming under supervision<br />
<strong>of</strong> experts. In <strong>the</strong> green house some successful stories<br />
<strong>of</strong> <strong>the</strong> Dutch horticultural sector are on display.<br />
Next to <strong>the</strong> beautiful lilies, <strong>the</strong> Dutch garden <strong>of</strong>fers<br />
something else. Namely <strong>the</strong> art cows from <strong>the</strong> Dutch<br />
Ministry <strong>of</strong> Economic Affairs, Agriculture and<br />
Innovation. The cows were invited to visit <strong>the</strong> North<br />
<strong>of</strong> Thailand by <strong>the</strong> largest and most innovative dairy<br />
food company <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands FrieslandCampina<br />
Foremost. Next to this, Berli Jucker PCL, Kim Chua<br />
Group and Siam Food Services Ltd. provide snacks<br />
and beverages, to experience a real Dutch taste.<br />
Dutch art cow<br />
Even though visitors will find some very traditional<br />
Dutch elements in <strong>the</strong> garden – next to <strong>the</strong> orange<br />
lilies - like <strong>the</strong> windmill and wooden shoes, <strong>the</strong><br />
<strong>the</strong>me <strong>of</strong> <strong>the</strong> garden is ’innovation’. The exhibition<br />
shows several highlights <strong>of</strong> Dutch horticulture,<br />
agriculture and food. Especially <strong>the</strong> Dutch role <strong>of</strong> a<br />
global leading producer and exporter in several fields<br />
is explained through this exhibition. The Ne<strong>the</strong>rlands<br />
is almost synonymous to knowledge and innovation<br />
in horticulture and plant materials.<br />
volume 1, 2012 9
<strong>Commerce</strong><br />
Feature<br />
HortiASIA<br />
The HortiASIA exhibition will take<br />
place in Bitec Bangkok from 9-11<br />
May featuring 22 Dutch companies<br />
in <strong>the</strong> Holland Pavilion supported<br />
by <strong>the</strong> Ne<strong>the</strong>rlands Embassy<br />
Bangkok www.hortiasia.net<br />
Floriade 2012<br />
After ten years <strong>the</strong> gates <strong>of</strong> <strong>the</strong><br />
spectacular <strong>the</strong>atre <strong>of</strong> nature are<br />
due to open again! Floriade 2012<br />
will take place from April 5th until<br />
October 7th in a stunning park in<br />
Venlo, <strong>the</strong> Ne<strong>the</strong>rlands.<br />
www.floriade.com<br />
Horticulture & <strong>the</strong> Ne<strong>the</strong>rlands<br />
HThe Ne<strong>the</strong>rlands is <strong>the</strong> largest exporter <strong>of</strong> flowers,<br />
ornamental plants, flower bulbs and plant material.<br />
In 2011 <strong>the</strong> Ne<strong>the</strong>rlands maintained its position as<br />
<strong>the</strong> third largest exporter <strong>of</strong> fruit and vegetables in<br />
<strong>the</strong> world. However, <strong>the</strong> Ne<strong>the</strong>rlands does not only<br />
export horticultural products, but also knowledge<br />
and even entrepreneurs. Many successful and<br />
innovative growers abroad are Dutch or <strong>of</strong> Dutch<br />
descent. Two companies participating in <strong>the</strong> Dutch<br />
garden this year are an excellent example, East West<br />
Seeds and DATT (take me home).<br />
The Ne<strong>the</strong>rlands owes it position to several historical<br />
strengths: its convenient location, a special character<br />
and a long tradition <strong>of</strong> cooperation. The Ne<strong>the</strong>rlands<br />
is blessed with a large European hinterland and a<br />
position as a hub for international trade. Northwest-<br />
Europe is highly productive land, and a temperate<br />
climate: not too cold in winter nor too hot in summer.<br />
I<br />
Innovation<br />
Roughly 80% <strong>of</strong> all innovations in horticulture<br />
originate from <strong>the</strong> Ne<strong>the</strong>rlands. Next to that, no<br />
o<strong>the</strong>r country can top <strong>the</strong> Ne<strong>the</strong>rlands in <strong>the</strong> number<br />
<strong>of</strong> plant breeder rights. Dutch seed companies<br />
spend 15% <strong>of</strong> <strong>the</strong>ir turnover on R&D, which is more<br />
than most pharmaceutical companies. Moreover,<br />
Wageningen University ranks as <strong>the</strong> second<br />
University in <strong>the</strong> field <strong>of</strong> agriculture and horticulture<br />
worldwide. Lastly, Dutch fields and greenhouses<br />
are among <strong>the</strong> most productive in <strong>the</strong> world. Dutch<br />
growers, producing 500 tons <strong>of</strong> tomatoes per acre, are<br />
21 times as productive as China. It is no coincidence<br />
that tomatoes are also a prominent element in <strong>the</strong><br />
Dutch garden in Chiang Mai. Dutch seed companies<br />
develop disease and heat resistant varieties with<br />
higher yields, better taste and better shelf life<br />
(houdbaarheid). With Dutch knowledge, technology<br />
and materials farmers all over <strong>the</strong> world can improve<br />
<strong>the</strong> value <strong>of</strong> <strong>the</strong>ir crops.<br />
The combination <strong>of</strong> geographic and demographic<br />
context, history, innovative capacity, trade and export<br />
positions makes <strong>the</strong> Ne<strong>the</strong>rlands <strong>the</strong> ideal source<br />
for innovative sustainable solutions. The Dutch are<br />
eager to share expertise to face <strong>the</strong> challenges <strong>of</strong><br />
food security. The Dutch garden at <strong>the</strong> Royal Flora<br />
Ratchaphruek 2011 gives you an impression <strong>of</strong> how<br />
<strong>the</strong> Ne<strong>the</strong>rlands can contribute.<br />
The Dutch garden is supported by: BOT flower bulbs,<br />
East West Seeds, D.A.T.T. (take me home), Driessen,<br />
FrieslandForemost, Horti ASIA, Nunhem B.V.<br />
Belgium Garden<br />
As in 2006, Belgium is also present with its “Cone <strong>of</strong><br />
flower” garden.<br />
But <strong>the</strong>re are also a number <strong>of</strong> challenges that force<br />
<strong>the</strong> Dutch to be innovative. Dutch entrepreneurs<br />
are used to perform with limited space and high<br />
demands for water, air and soil quality, energy<br />
and conservation. There is a growing need to be<br />
innovative. In order to feed nine billion people in<br />
2050, <strong>the</strong> global crop production needs to increase by<br />
at least 70%. There is a pressing need to do more with<br />
less. The world urgently needs innovative solutions<br />
with less space, water and minerals to meet <strong>the</strong> needs<br />
<strong>of</strong> <strong>the</strong> population in nutrition, health and happiness.<br />
FrieslandCampina Foremost<br />
10 volume 1, 2012
T<br />
Belgium and <strong>the</strong> Euro area crisis<br />
The political breakthrough clears <strong>the</strong> way for <strong>the</strong> necessary economic and<br />
fiscal reforms<br />
The dramatic intensification <strong>of</strong> <strong>the</strong> sovereign debt<br />
crisis in <strong>the</strong> euro area has hit Belgium badly during<br />
<strong>the</strong> recent months. The spreads between Belgian<br />
and German long-term government bond have<br />
increased sharply, up to an all-time high <strong>of</strong> 366 basis<br />
points on 25 November. As <strong>the</strong> measures taken at<br />
<strong>the</strong> European level weren’t convincing enough to<br />
contain contagion effects across euro area countries<br />
and between financial institutions, and against <strong>the</strong><br />
backdrop <strong>of</strong> ano<strong>the</strong>r sharp economic downturn,<br />
<strong>the</strong> sheer size <strong>of</strong> <strong>the</strong> public debt and <strong>the</strong> state <strong>of</strong> <strong>the</strong><br />
financial institutions’ balance sheets in Belgium were<br />
considered as specific weak points at that time.<br />
Feature<br />
TThe perceived exposure to <strong>the</strong> euro area crisis was<br />
compounded by <strong>the</strong> political uncertainty in Belgium,<br />
as months <strong>of</strong> discussions after <strong>the</strong> general election<br />
in June 2011 failed to make any headway in forming<br />
a new government. The previous government had<br />
remained in <strong>of</strong>fice in a caretaker capacity, and took<br />
action whenever needed, including providing rescue<br />
aid to Dexia in October 2011 in order to maintain<br />
financial stability. However, <strong>the</strong> political uncertainty<br />
prevented any decisions on and or implementation <strong>of</strong><br />
structural reforms aimed at reinforcing <strong>the</strong> economy’s<br />
long-term growth potential.<br />
The situation has eased somewhat in recent weeks,<br />
as major steps have been taken both at <strong>the</strong> European<br />
level and in Belgium, and <strong>the</strong> spread narrowed down<br />
to around 220 basis points. On 8 December, <strong>the</strong><br />
ECB reinforced its measures to provide liquidity to<br />
financial institutions. Moreover, <strong>the</strong> “fiscal compact”<br />
agreed on by 26 Member States at <strong>the</strong> EU summit on 8<br />
and 9 December drew <strong>the</strong> lines for a more consistent<br />
fiscal framework. At <strong>the</strong> same time, <strong>the</strong> protracted<br />
political deadlock came to an end in Belgium.<br />
The main obstacles to <strong>the</strong> formation <strong>of</strong> a new Belgian<br />
government were successively lifted over <strong>the</strong><br />
autumn. On 14 September, <strong>the</strong> parties involved in <strong>the</strong><br />
negotiations reached an agreement on splitting up <strong>the</strong><br />
electoral constituency <strong>of</strong> Brussels-Halle-Vilvoorde<br />
(BHV). Albeit mostly symbolic, this issue has been<br />
a point <strong>of</strong> great dissension among <strong>the</strong> French- and<br />
Flemish-speaking parties for many years. One month<br />
later, an agreement was also found on broader issues<br />
related to <strong>the</strong> State reform. This institutional reform<br />
which will usher in a new equilibrium for Belgium<br />
transfers a whole range <strong>of</strong> competences and financial<br />
resources from <strong>the</strong> federal government to <strong>the</strong> Regions<br />
and Communities.<br />
Shortly after <strong>the</strong> institutional reform deal was reached,<br />
a new government was formed on 6 December 2011,<br />
under <strong>the</strong> leadership <strong>of</strong> Elio Di Rupo, <strong>the</strong> newly<br />
appointed Prime Minister. The detailed government<br />
programme was backed by a vote <strong>of</strong> confidence<br />
in Parliament four days later; it now needs to be<br />
implemented consistently over <strong>the</strong> next two and a<br />
half years. The programme includes budget measures<br />
for 2012 and <strong>the</strong> next two years, as well as structural<br />
reforms in <strong>the</strong> unemployment and pension regimes,<br />
aiming at increasing <strong>the</strong> employment rate.<br />
With its budget plan, <strong>the</strong> new Belgian government<br />
has confirmed its commitment to meeting <strong>the</strong> targets<br />
set out in <strong>the</strong> most recent stability programme<br />
(covering <strong>the</strong> period 2011-2014). In particular, <strong>the</strong><br />
government has confirmed its intention to reduce <strong>the</strong><br />
public deficit to 2.8% <strong>of</strong> GDP in 2012 and to return to<br />
a balanced budget in 2015.<br />
volume 1, 2012 13
<strong>Commerce</strong><br />
Feature<br />
To reach <strong>the</strong> target <strong>of</strong> 2.8% <strong>of</strong> GDP in 2012 and<br />
thus save €11.3 billion, <strong>the</strong> government plans to<br />
cut public spending and boost revenue growth.<br />
Measures on <strong>the</strong> expenditure side include, inter alia,<br />
reductions in public administrations’ expenditures<br />
and transfers to public companies, such as <strong>the</strong><br />
national railways company, <strong>the</strong> abolition <strong>of</strong><br />
subsidies for environmentally-friendly cars, a freeze<br />
<strong>of</strong> development cooperation expenditures and a<br />
reduction <strong>of</strong> health care expenditures and o<strong>the</strong>r social<br />
transfers. Consolidation efforts on <strong>the</strong> revenue side<br />
consist mainly <strong>of</strong> a limitation <strong>of</strong> <strong>the</strong> notional interest<br />
deduction to a tariff <strong>of</strong> 3%, increases in <strong>the</strong> taxes on<br />
movable property incomes, on company cars, on<br />
private housing partnerships and on excises duties<br />
on tobacco and alcohol. Also, VAT on pay television<br />
goes up from 12% to 21% and <strong>the</strong> services <strong>of</strong> a notary<br />
and bailiffs will become subject to VAT. In addition,<br />
a number <strong>of</strong> particular measures are also foreseen to<br />
step up <strong>the</strong> fight against tax and social security fraud.<br />
In addition to <strong>the</strong>se fiscal measures, a radical reform<br />
<strong>of</strong> <strong>the</strong> labour market has been decided in order to<br />
achieve a sustainable increase in <strong>the</strong> employment<br />
rate in <strong>the</strong> medium term. This includes: (i) reforming<br />
<strong>the</strong> specific young employment regime, (ii) cutting<br />
long-term unemployment benefits, (iii) speeding up<br />
<strong>the</strong> process <strong>of</strong> getting <strong>the</strong> newly unemployed back<br />
to work, (iv) raising <strong>the</strong> age limit for <strong>the</strong> so-called<br />
activation and sanction policies for <strong>the</strong> unemployed<br />
from 50 to 58, (v) raising <strong>the</strong> minimum age under<br />
<strong>the</strong> specific early retirement scheme for unemployed<br />
workers to 60. In addition to <strong>the</strong> reform <strong>of</strong> <strong>the</strong> labour<br />
market, <strong>the</strong> government has also approved a global<br />
reform <strong>of</strong> <strong>the</strong> pension system. In that context, <strong>the</strong> early<br />
retirement age will be raised from 60 to 62 (in both<br />
<strong>the</strong> private and <strong>the</strong> public sectors). The differences<br />
between public and private sector pension regimes<br />
will be reduced. Fiscal incentives will be implemented<br />
to encourage longer careers. Toge<strong>the</strong>r with favourable<br />
budget effects, <strong>the</strong>se measures should also provide<br />
sustainable support for <strong>the</strong> potential growth <strong>of</strong> <strong>the</strong><br />
Belgian economy<br />
Although <strong>the</strong> new government has adopted radical<br />
measures to reduce <strong>the</strong> public deficit, <strong>the</strong> chances<br />
<strong>of</strong> actually reaching this objective remain uncertain<br />
in <strong>the</strong> context <strong>of</strong> a world economic slowdown and<br />
tension in <strong>the</strong> euro area sovereign debt markets. Even<br />
if <strong>the</strong> assumption <strong>of</strong> a 0.8% GDP growth rate in 2012<br />
was viewed as cautious at <strong>the</strong> time <strong>the</strong> budget talks<br />
took place, recent publications by <strong>the</strong> OECD, <strong>the</strong> NBB<br />
and private forecasters - including <strong>the</strong> current BPN<br />
consensus - show lower estimates. In this context,<br />
<strong>the</strong> Belgian government has recently announced<br />
that <strong>the</strong> budget developments will be continuously<br />
monitored and additional actions would be taken<br />
to counteract any derailment <strong>of</strong> <strong>the</strong> fiscal trajectory,<br />
should <strong>the</strong> economic outlook deteriorate any fur<strong>the</strong>r.<br />
Despite <strong>the</strong>se risks and <strong>the</strong> market turbulence, it is<br />
worth noting that <strong>the</strong> Treasury managed to fund its<br />
borrowing requirement without too much difficulty<br />
in 2011. By tapping <strong>the</strong> large Belgian private sector<br />
financial surplus, <strong>the</strong> last State note issue in December<br />
2011 was a success as more than €5.7 billion was<br />
raised among retail investors. As indicated in its<br />
recently released Funding Plan, <strong>the</strong> Treasury expects<br />
its gross borrowing requirement to amount to €38.57<br />
billion in 2012 against €46 billion in 2011.<br />
An article by <strong>the</strong> National Bank <strong>of</strong> Belgium (NBB).<br />
For more details, see <strong>the</strong> Treasury Highlights section<br />
and o<strong>the</strong>r articles in Belgian Prime News No. 54,<br />
January 2012.<br />
This publication is also available on www.nbb.be<br />
14 volume 1, 2012
<strong>Commerce</strong><br />
V<br />
Feature<br />
Integrated water management:<br />
In touch with <strong>the</strong> Dutch<br />
Dutch dike<br />
Valorizing water: our resource for<br />
life, growth and prosperity<br />
Water-related challenges are complex and<br />
overwhelming, affecting every country individually<br />
and <strong>the</strong> entire planet as a whole. As a low-lying<br />
country, <strong>the</strong> Kingdom <strong>of</strong> <strong>the</strong> Ne<strong>the</strong>rlands is one <strong>of</strong><br />
<strong>the</strong> most affected countries in <strong>the</strong> world and has<br />
over <strong>the</strong> centuries gained ample experience how to<br />
deal with water. Many <strong>of</strong> <strong>the</strong> challenges Thailand is<br />
facing are familiar to us. Over <strong>the</strong> past centuries we<br />
have aligned <strong>the</strong> complexities <strong>of</strong> social, economic and<br />
ecological interests in a densely-populated delta area.<br />
Because <strong>of</strong> our vulnerable environment, we were<br />
forced to look for solutions that were both socially<br />
and ecologically sustainable and economically<br />
sound. As a result <strong>of</strong> that historic battle with water,<br />
we have achieved a mindset, developed dialogue<br />
mechanisms and institutions involving government,<br />
business and research partners. The Ne<strong>the</strong>rlands for<br />
many o<strong>the</strong>r countries has become a water valley; a<br />
place where international experts meet, ideas come<br />
to life, breakthroughs are made, inspiration is found,<br />
business is done and partnerships are formed in a<br />
continuous learning process dealing with water as<br />
our source for life, growth and prosperity.<br />
low lying land). At its lowest point <strong>the</strong> Ne<strong>the</strong>rlands<br />
lies 6.74 meters below sea level. Some 16 million<br />
people live in <strong>the</strong> Ne<strong>the</strong>rlands. Some 9 million <strong>of</strong><br />
<strong>the</strong>se people work and live below sea level. In fact,<br />
if it weren’t for our sophisticated system <strong>of</strong> water<br />
defenses, a large part <strong>of</strong> our country would always<br />
be flooded. This low lying part <strong>of</strong> our country<br />
generates however two-thirds <strong>of</strong> GDP, and is both<br />
socially and economically <strong>of</strong> vital importance.<br />
Against all odds we have managed to control <strong>the</strong><br />
water flows and make good use <strong>of</strong> it through a wellbalanced<br />
floodwater storage and transport system.<br />
Flood water is used as an advantage in water supply<br />
and sanitation, diversified agricultural production,<br />
while maintaining and enhancing biodiversity and<br />
thorough physical planning principles. By seeing<br />
and seizing opportunities <strong>the</strong> Dutch over time have<br />
created a water based way <strong>of</strong> life. An example:<br />
Notwithstanding <strong>the</strong> fact that we are only 10 percent<br />
<strong>of</strong> <strong>the</strong> geographical size <strong>of</strong> Thailand we are <strong>the</strong><br />
world’s 2nd World largest agricultural producer.<br />
T<br />
Dutch agriculture<br />
The Dutch experience: water<br />
opportunities & benefits<br />
The Ne<strong>the</strong>rlands is a delta area at <strong>the</strong> end <strong>of</strong> four<br />
big European rivers. One quarter <strong>of</strong> our surface lies<br />
beneath sea level (hence <strong>the</strong> name ‘Ne<strong>the</strong>r Lands =<br />
T<br />
low lying land<br />
The Dutch Experience: an integrated<br />
approach and multi-usage<br />
Our key to success is to combine long term plans with<br />
immediate non-regret measures. Robust but flexible<br />
strategies solving both recurrent flooding, drought,<br />
use water as a resource to diversify agricultural<br />
production systems, integrate it into waste disposal<br />
processes, ameliorate water quality and prevent<br />
erosion <strong>of</strong> <strong>the</strong> coastline to name a few that might<br />
sound familiar to Thai people. The Ne<strong>the</strong>rlands was<br />
an early creator on integrated approach where spatial<br />
planning, water quality, land reclamation, safety and<br />
multitude <strong>of</strong> water uses go hand in hand. We are<br />
known internationally for integrated water resource<br />
management. This reputation did not come <strong>the</strong> easy<br />
way. It took us many years <strong>of</strong> sometimes hard lessons.<br />
The Delta flood works were only constructed in 1953<br />
after severe flooding. And only after ano<strong>the</strong>r flooding<br />
16 volume 1, 2012
in 1995 we realized that more and higher dikes was<br />
not <strong>the</strong> only line <strong>of</strong> action. Physical planning models<br />
were adapted to give more space to rivers so as to<br />
allow for controlled flooding. Space for rivers and<br />
multi-usage <strong>of</strong> water, technology and institutional<br />
connectivity are cornerstones to a successful story <strong>of</strong><br />
survival, growth and prosperity widely recognized<br />
by o<strong>the</strong>r countries. An example: Singapore, Jakarta,<br />
Ho Chi Minh City and Hong Kong are already<br />
adopting Dutch water management knowledge and<br />
technologies in partnership with local parties.<br />
climate. An example: In The Ne<strong>the</strong>rlands, water<br />
management was taken out <strong>of</strong> <strong>the</strong> political arena. It<br />
got <strong>the</strong> legal basis necessary for investments and an<br />
independent depoliticized Delta Commission was<br />
created for policy making.<br />
Delta works in Zeeland<br />
preventing erosion <strong>of</strong> <strong>the</strong> coastline: sand engine<br />
Flood barrier<br />
West Friese Zeedijk<br />
The Dutch experience: blending<br />
technology and institutions<br />
TReducing <strong>the</strong> social and economic costs and turning<br />
threats into opportunities have been challenges<br />
<strong>the</strong> Dutch have mastered through experience. The<br />
Dutch water style is known for its Delta Dialogue,<br />
a governance and dialogue mechanism linking and<br />
connecting all stakeholders in one single process<br />
with a legal basis. It is also known for its institutional<br />
capacity building (administrative, legislative and<br />
management) and <strong>the</strong> creation <strong>of</strong> water boards<br />
with over-arching mandates allowing for swift and<br />
informed decision-making. This fabric <strong>of</strong> institutions<br />
AND processes based on sound technological<br />
solutions and sound information systems is <strong>the</strong> key<br />
<strong>of</strong> <strong>the</strong> Dutch approach to water issues. It translates<br />
into vibrant public private partnerships in which<br />
both have <strong>the</strong>ir comparative advantage; into training<br />
and education, knowledge exchange; internationally<br />
accepted legal framework and ways conflict<br />
prevention and resolution. All <strong>of</strong> this with <strong>the</strong> goal<br />
<strong>of</strong> improving <strong>the</strong> state <strong>of</strong> preparedness and increased<br />
resilience to disasters, while increasing <strong>the</strong> state<br />
<strong>of</strong> welfare and improving <strong>the</strong> business investment<br />
Want to know more? See, Made in Holland;<br />
Solutions for a changing world. This is a publication<br />
issued by NL EVD International – a division <strong>of</strong> <strong>the</strong><br />
NL Agency, which is part <strong>of</strong> <strong>the</strong> Dutch Ministry <strong>of</strong><br />
Economic Affairs, Agriculture and Innovation. Also,<br />
www.dutchwatersector.com or contact <strong>the</strong> Economic<br />
Section <strong>of</strong> <strong>the</strong> Embassy <strong>of</strong> <strong>the</strong> Kingdom <strong>of</strong> <strong>the</strong><br />
Ne<strong>the</strong>rlands: +66(0)2 309 5200<br />
Living on water<br />
volume 1, 2012 17
<strong>Commerce</strong><br />
Interview<br />
Stamex: from start-up to success<br />
By Liselotte van Steenis<br />
HHidden somewhere in Isaan lay <strong>the</strong> premises <strong>of</strong><br />
Dutch company Stamex, a leading starch equipment<br />
manufacturer. The language spoken? “Gronings”,<br />
<strong>the</strong> owners say with a smile and heavy accent.<br />
Stamex has a fascinating story to tell: learn about<br />
<strong>the</strong>ir adventurous winning spirit, how trust is <strong>the</strong><br />
binding element in all aspects <strong>of</strong> <strong>the</strong>ir business and<br />
<strong>the</strong> wobbly road <strong>of</strong> starting a company in Thailand.<br />
T W<br />
The master plan<br />
One does not end up becoming a successful starch<br />
equipment manufacturer in Thailand overnight. The<br />
history <strong>of</strong> colleagues Mark Schuur and Henk de Vries<br />
with starch machinery goes way back in time and<br />
distance. They both worked as Dutch manufacturer<br />
<strong>of</strong> equipment for <strong>the</strong> (potato) starch industry. As<br />
<strong>the</strong> European market declined due to a decrease in<br />
subsidies for potatoes, <strong>the</strong> company tried to expand<br />
in Asian markets where tapioca is <strong>the</strong> raw material<br />
for starch. Mark was sent to Thailand to explore <strong>the</strong><br />
market and quickly started to build a network. He<br />
quickly realized that prices <strong>of</strong> machinery made in<br />
Europe were not competitive against local producers,<br />
despite a clear quality advantage. Toge<strong>the</strong>r with<br />
Henk, he developed a plan to produce <strong>the</strong> equipment<br />
in Thailand. Their master plan included a production<br />
cost low enough to enable <strong>the</strong> company to become<br />
competitive in <strong>the</strong> Asian market. But, <strong>the</strong>ir employer<br />
did not show any interest in producing in Thailand, so<br />
Mark and Henk decided to just “to do it <strong>the</strong>mselves”.<br />
Taking <strong>the</strong>ir two hometowns as inspiration for <strong>the</strong>ir<br />
company name, Stadskanaal and Meeden Export<br />
became: STAMEX. As true pioneers <strong>the</strong>y said<br />
goodbye to Groningen and Friesland to start <strong>the</strong>ir<br />
own company in <strong>the</strong> land <strong>of</strong> smiles.<br />
N<br />
I<br />
Mark Schuur and Henk de Vries<br />
Name versus Reputation<br />
So far so good; <strong>the</strong> business opportunity was <strong>the</strong>re, as<br />
well as <strong>the</strong> pr<strong>of</strong>ound knowledge <strong>of</strong>, and a remarkable<br />
network in <strong>the</strong> starch industry. But that alone does<br />
not make for a successful company. The company had<br />
a name, but not yet a reputation. Mark smiles: “We<br />
were engineers, we knew everything about starch,<br />
<strong>the</strong> machines and <strong>the</strong> needs <strong>of</strong> our clients, but we<br />
had no clue how to set up or run a company.” They<br />
rent a house in Nakorn Ratchasima, <strong>the</strong> centre Thai<br />
starch industry, and used <strong>the</strong>ir 15m2 living room as<br />
an <strong>of</strong>fice. Henk: “I remember <strong>the</strong> first copy machine<br />
we bought; it was a difficult decision as it was really<br />
expensive. A big investment at that time.”<br />
Stamex started with designing new machines, but<br />
still needed a customer network that would actually<br />
buy its designs. To built credibility and trust, <strong>the</strong><br />
company sold spare parts and when <strong>the</strong>se proved<br />
competitive and reliable, <strong>the</strong> relationship evolved so<br />
that <strong>the</strong> next time around <strong>the</strong> customer would buy an<br />
entire machine. Mark: “The first year was exciting,<br />
we had to get <strong>the</strong> orders in without having any<br />
references for our company. That was hard.” It took<br />
1,5 year before a leading Thai starch company gave<br />
carte blanche to Stamex with <strong>the</strong> following simple<br />
assignment: “build me a factory”. Mark and Henk<br />
were delighted. They worked side by side, day and<br />
night, to pull <strong>of</strong>f <strong>the</strong> big project that would give <strong>the</strong>m<br />
good credentials to conquer future customers. From<br />
that point onwards, it started rolling and <strong>the</strong> decision<br />
dilemmas moved away from copy-machines to ‘<strong>the</strong><br />
real stuff’ <strong>of</strong> managing a business.<br />
“We want to focus on business”<br />
Stamex was rapidly gaining market share by <strong>of</strong>fering<br />
innovative, state-<strong>of</strong>-<strong>the</strong>-art machines. The company<br />
moved to larger premises and hired more staff.<br />
But growth came with new challenges such as <strong>the</strong><br />
one called paperwork. “We want to focus on <strong>the</strong><br />
business, and not on <strong>the</strong> paperwork” says Mark. As<br />
a consequence nobody read some <strong>of</strong> <strong>the</strong> small print<br />
and Stamex initially lost out on important benefits<br />
<strong>of</strong>fered by <strong>the</strong> Board <strong>of</strong> Investment. Henk: “We had<br />
to learn <strong>the</strong> hard way that paperwork is important.”<br />
Mark: “My advice now: if you think <strong>of</strong> setting up<br />
your business abroad, make sure you get good legal<br />
advice from a well established law firm. Let o<strong>the</strong>rs<br />
do <strong>the</strong> paperwork so you yourself can focus at what<br />
you’re good at. A lot <strong>of</strong> small companies might think<br />
that hiring that service is too expensive especially<br />
in <strong>the</strong> beginning <strong>of</strong> a project. But do it, in <strong>the</strong> end it<br />
will pay <strong>of</strong>f.” Is this really an engineer talking, or a<br />
businessman?<br />
The Stamex factory<br />
“If you have a problem, just solve<br />
it”<br />
The issues with <strong>the</strong> BOI did not distract Mark and<br />
Henk. “If you have a problem, just solve it” is <strong>the</strong>ir<br />
simple approach. This has helped <strong>the</strong>m to overcome<br />
many more challenges over <strong>the</strong> years. Like setting<br />
up an IT and accounting system. “If you only have<br />
a few clients and suppliers you can easily monitor<br />
your cash flow, but as we expanded rapidly, this kind<br />
<strong>of</strong> infrastructure had to be put in place.” Human<br />
resources management also provided <strong>the</strong> team with<br />
18 volume 1, 2012
some interesting challenges: Stamex once faced a fullblown<br />
strike <strong>of</strong> its staff; on o<strong>the</strong>r occasions, staff would<br />
just not show up at work. “At some point we thought<br />
we had come up with a good and positive incentive<br />
structure, but <strong>the</strong> staff reacted very negatively. It is<br />
very cultural sensitive. They are very proud.” Henk<br />
assures. “We have now a Thai production manager,<br />
so we can discuss and test our HR ideas with him first<br />
instead. This filter helped remarkably.”<br />
Every step in <strong>the</strong> life <strong>of</strong> a company comes with its<br />
challenges. At present, Mark and Henk are still<br />
involved with <strong>the</strong> start-up <strong>of</strong> <strong>the</strong>ir machines meaning<br />
that <strong>the</strong>y are physically present at customer site<br />
during <strong>the</strong> first weeks <strong>of</strong> <strong>the</strong> usage <strong>of</strong> <strong>the</strong> machines.<br />
Henk: “This is very useful because we can be sure it<br />
is done <strong>the</strong> right way but it is very time consuming as<br />
well. At some point we have to start delegating this<br />
part without compromising quality. That is really <strong>the</strong><br />
next challenge ahead.”<br />
AAmbition to win<br />
Stamex is currently in <strong>the</strong> top 3 <strong>of</strong> starch machinery<br />
producers in <strong>the</strong> world. What else could <strong>the</strong> owners<br />
wish for? Marks eyes start to twinkle “Money is<br />
not <strong>the</strong> main driver behind our business. It is <strong>the</strong><br />
competition; it is <strong>the</strong> ambition to win; to pull it <strong>of</strong>f;<br />
<strong>the</strong> kick to get your projects in; it is <strong>the</strong> challenge and<br />
ambition to be number one in our market.”<br />
T<br />
Stamex team meeting<br />
Export has become an important driver <strong>of</strong> Stamex’<br />
growth. “Our machines are <strong>of</strong> excellent quality, so<br />
you can only sell <strong>the</strong>m once. At one point <strong>the</strong> local<br />
market is saturated for a few years, which is why<br />
we’re now expanding to Indonesia” Mark explains.<br />
More than 50% <strong>of</strong> Stamex’ machinery is being<br />
exported. Investing in R&D, coming with ever better<br />
quality and reliability should keep Stamex in <strong>the</strong> race<br />
in Indonesia and many o<strong>the</strong>r countries in Asia.<br />
Thailand/Stamex is Quality<br />
The Stamex brand stands for quality, just as all<br />
products made in Thailand should be, according to<br />
Mark. Have our starch machinery engineers turned<br />
out to be great marketeers? Mark smiles: “Well, you<br />
do have to brand yourself. If you want to be taken<br />
seriously as a reliable and high-quality company,<br />
you should communicate that consistently even with<br />
minor things like uniforms or c<strong>of</strong>fee cups. There is<br />
nothing more to it.” The same should go for Thailand.<br />
In <strong>the</strong> opinion <strong>of</strong> Mark, <strong>the</strong> image <strong>of</strong> Thailand as<br />
“cheap” needs to be replaced by “Thailand is quality”.<br />
I<br />
By making machines and parts <strong>of</strong> better quality and<br />
that last longer, made in Thailand, Stamex intends to<br />
be an example.<br />
It’s a long way<br />
The first turbulent years are now well behind <strong>the</strong><br />
Stamex team; <strong>the</strong> company has become much more<br />
mature. From <strong>the</strong>ir spacious <strong>of</strong>fice, Mark and Henk<br />
have has <strong>the</strong> view on <strong>the</strong> factory floor. It is hard to<br />
imagine <strong>the</strong>m discussing <strong>the</strong>ir first copy machine.<br />
“Looking back it may sound like everything was<br />
very well planned and thought through. But actually<br />
it is our combined experience <strong>of</strong> 45 years in <strong>the</strong><br />
starch industry, continuous learning by doing, quick<br />
decision making and solution oriented approach that<br />
led us through <strong>the</strong>se times. You can’t build a company<br />
overnight. You have to be patient and persistent, and<br />
willing to make a sacrifice. It is a long way.”<br />
M<br />
Maturity<br />
With Stamex, Mark and Henk are racing in <strong>the</strong><br />
international world markets on <strong>the</strong>ir way to become<br />
number one. However, in <strong>the</strong>ir private live, <strong>the</strong>y are<br />
taking it easy settling down in Khorat. Mark recently<br />
became a fa<strong>the</strong>r <strong>of</strong> baby Stijn and Henk is constructing<br />
a new house. Mark <strong>of</strong>ten goes to Bangkok to enjoy<br />
<strong>the</strong> pace <strong>of</strong> <strong>the</strong> big city and combines this with client<br />
visits. Meanwhile Henk prefers to stay in Isaan<br />
touring through <strong>the</strong> friendly country-side with his<br />
new trike. However, both Mark and Henk admit that<br />
<strong>the</strong>re is nothing romantic about living in Khorat.<br />
They explain that <strong>the</strong>re is not much to do in <strong>the</strong> area<br />
and that it is quite isolated. It does allow <strong>the</strong>m to focus<br />
on Stamex as <strong>the</strong>y usually work more than twelve<br />
hours a day. “It is not <strong>the</strong> case that we go play golf<br />
at 2 in <strong>the</strong> afternoon” says Mark with a slight tone<br />
<strong>of</strong> sarcasm in his voice. Then he elaborates: “There is<br />
always something to do, it is never finished. It is hard<br />
work, but that is also how you achieve results. It does<br />
not just grow from a tree.”<br />
Whe<strong>the</strong>r <strong>the</strong>y should be regarded as engineers,<br />
businessmen, Groningers, entrepreneurs or pioneer,<br />
if you have to choose one category that fits <strong>the</strong>m, it<br />
is: success built by <strong>the</strong>ir own hands. Mark and Henk<br />
have focus, dedication and ambition. With <strong>the</strong>ir<br />
down-to-earth mindset, a Nor<strong>the</strong>rn sense <strong>of</strong> humor<br />
and winning mentality <strong>the</strong>y will face every challenge<br />
that comes <strong>the</strong>ir way.<br />
volume 1, 2012 19
Feature<br />
How to break up with employees<br />
Dave Balter, CEO <strong>of</strong> BzzAgent, Inc.<br />
Now, more than ever, departing employees should<br />
be treated with care and respect. Serial entrepreneur<br />
Dave Balter explains why.<br />
To Kim N.: I’m sorry you were dismissed with anger<br />
and haste. To David S.: I wish I’d told you that even<br />
though you worked with us just 89 days, I don’t<br />
regret that we gave it a try. To Sam C.: I apologize for<br />
sending a signal that we didn’t value every minute<br />
you were employed by us. To David W.: I wish we’d<br />
thrown you a going-away party after you resigned,<br />
given all that you contributed to our business. To<br />
countless o<strong>the</strong>rs: I was a coward for having someone<br />
else deliver <strong>the</strong> news <strong>of</strong> your termination, and I wish<br />
I’d met with you directly before we parted ways.<br />
Dave Balter<br />
After employing–and saying farewell to—hundreds<br />
<strong>of</strong> people over <strong>the</strong> past two decades, my list <strong>of</strong><br />
apologies could go on forever. But one thing is<br />
certain: I never want to add anyone to this list again.<br />
And if you’re in any type <strong>of</strong> leadership position, you<br />
should keep your apology list short, too.<br />
For most <strong>of</strong> my life as an entrepreneur I got angry<br />
when employees resigned. I felt betrayed, broken up<br />
with. I see<strong>the</strong>d about losing a colleague who knew<br />
my complete strategy, my darkest fears, and my<br />
many weaknesses. How could <strong>the</strong>y just take <strong>of</strong>f, cast<br />
my company and me aside, and think about some<br />
new pr<strong>of</strong>essional relationship to make work-love to?<br />
When I felt rejected I turned against departing<br />
employees. Early in <strong>the</strong> history <strong>of</strong> BzzAgent, my<br />
fourth startup, a key employee gave notice. I was<br />
bitter and frustrated and responded as many do: I<br />
started treating him like an outsider, re-crafted his<br />
image to <strong>the</strong> rest <strong>of</strong> <strong>the</strong> organization (“actually he<br />
wasn’t great at…”), and began <strong>the</strong> process <strong>of</strong> working<br />
around him. Within two weeks, <strong>the</strong> divide was huge;<br />
we exchanged half-hearted goodbyes and he left<br />
with a shrug. And even though today we still share<br />
similar interests and are active in <strong>the</strong> same business<br />
communities, we don’t have a relationship. Indeed,<br />
we hardly speak. (To Kevin W.: I really valued those<br />
early days when you were one <strong>of</strong> <strong>the</strong> first-ever<br />
believers in our vision. Thanks for inspiring me way<br />
back when.)<br />
A “bad break up” with an employee is a huge<br />
mistake. The one who leaves and <strong>the</strong> one who is left<br />
both must understand that <strong>the</strong> emotions at <strong>the</strong> time<br />
<strong>of</strong> departure—<strong>the</strong> frustration about mistakes that<br />
were made, <strong>the</strong> disagreements over strategy, and <strong>the</strong><br />
heated debates won’t mean much in a short time. Bad<br />
memories will fade. What remains is a bond from<br />
shared experiences.<br />
It wasn’t until I’d sold my company (to Tesco in June<br />
2011) that I realized how deeply <strong>the</strong>se relationships<br />
mattered. Post-sale I tried to enlist my head <strong>of</strong><br />
marketing to throw a BzzAgent alumni party, with<br />
<strong>the</strong> vision that we should have one last celebration<br />
with everyone who helped impact <strong>the</strong> business. He<br />
politely informed me that many people might not<br />
show up, as some are still disappointed and bitter<br />
about how <strong>the</strong>y were treated when <strong>the</strong>y shoved <strong>of</strong>f.<br />
It was <strong>the</strong>n that I thought <strong>of</strong> all <strong>the</strong> relationships that<br />
were lost as employees left. I vowed <strong>the</strong>n to handle<br />
departures differently. I decided to maintain bonds<br />
instead <strong>of</strong> breaking <strong>the</strong>m and it became clear to me<br />
that staying connected to former employees is more<br />
important now more than ever. Here’s why:<br />
W<br />
We are infinitely connected in a<br />
social world<br />
I started BzzAgent as a word-<strong>of</strong>-mouth marketing<br />
company but it took me too long to realize that<br />
positive word <strong>of</strong> mouth plays a big role in building a<br />
good company where <strong>the</strong> best talent wants to work.<br />
LinkedIn, Branchout, Bullhorn Reach, and o<strong>the</strong>r<br />
social networks help people share business contacts.<br />
Former employees are easy for client and employee<br />
volume 1, 2012 21
<strong>Commerce</strong><br />
prospects to find to check your reputation. They can<br />
drive business and talent to (and away from) your<br />
company. Former colleagues may even become future<br />
collaborators: When Joe Chernov, our onetime head<br />
<strong>of</strong> PR, left BzzAgent in 2009, our relationship shifted<br />
but continued to evolve into shared projects, coauthored<br />
thought pieces, ideation sessions, retweets<br />
and Facebook updates. Where our employeeemployer<br />
relationship allowed for one dimension<br />
<strong>of</strong> interaction, our corporate alum relationship had<br />
multiple dimensions <strong>of</strong> interaction and value.<br />
F<br />
Former employees provide<br />
invaluable perspective<br />
They have critical knowledge about your business—<br />
and you—that practically guarantees <strong>the</strong>y’ll always be<br />
beneficial. With <strong>the</strong> knowledge <strong>of</strong> your organization’s<br />
vision in hand, <strong>the</strong>y can provide an incredible<br />
external perspective that is sometimes lost within<br />
<strong>the</strong> confines <strong>of</strong> an inward-facing company. They can<br />
make introductions to a whole new set <strong>of</strong> clients.<br />
They can point you toward competitor information<br />
<strong>the</strong>y’re receiving now that <strong>the</strong>y’re on <strong>the</strong> outside. In<br />
short, <strong>the</strong>ir paycheck may not be determined by your<br />
vision anymore, but as part <strong>of</strong> your network <strong>the</strong>y will<br />
continue to do things that make your vision a reality.<br />
M<br />
Monogamy in corporate America<br />
is dead<br />
We now live in an era where we’re no longer<br />
committed to a single corporate entity for years.<br />
Ra<strong>the</strong>r, it’s common—and even expected—that<br />
people will change jobs and switch careers. But<br />
beyond transitions, it’s expected that employees will<br />
take part in extracurricular business activities such<br />
as joining associations or taking part in Meetups or<br />
Hackathons. It’s accepted that an executive may take<br />
time to advise o<strong>the</strong>r companies or join a board, roles<br />
that only increase <strong>the</strong>ir knowledge and value. Star<br />
employees may collaborate with friends and rivals at<br />
o<strong>the</strong>r companies on community building parties or<br />
events, such as Ruby Riots or 1,000 pirates or even<br />
Tech Proms. It’s not just that you’re connected by sixdegrees<br />
(or less), but ra<strong>the</strong>r that each connection is<br />
likely ano<strong>the</strong>r potential collaboration and learning<br />
opportunity.<br />
Now, more than ever, departing employees should<br />
be treated with care and respect. When <strong>the</strong>y leave,<br />
bosses should thank <strong>the</strong>m for <strong>the</strong>ir time and <strong>the</strong>ir<br />
contributions. In fact, a company’s relationship with<br />
corporate alums should be fostered, beginning at <strong>the</strong><br />
moment that you decide to stop working toge<strong>the</strong>r. It<br />
doesn’t matter who makes that decision. If handled<br />
appropriately, relationships with former employees<br />
can be a source <strong>of</strong> immense, incredible benefits for<br />
both parties. (To Kristen B.: Early at BzzAgent, you<br />
helped us build a fantastic brand and I don’t know<br />
if I told you that enough. Let me tell you that again!)<br />
Some very smart companies figured out <strong>the</strong> value <strong>of</strong><br />
maintaining connections to former employees long<br />
ago. Open Market—one <strong>of</strong> Boston’s high flyers in<br />
<strong>the</strong> late ‘90s—has an alumni group listserv where<br />
people seek advice, share job openings, and create<br />
new relationships. Procter & Gamble famously hosts<br />
a big splashy event for <strong>the</strong>ir alumni every year—and<br />
you can’t get in unless you worked at a certain level<br />
at P&G, which makes it all that more exclusive and<br />
special. IBM, too, is known to go to lengths to make<br />
sure its former employees remain fans.<br />
It’s even possible to maintain good relationships<br />
with employees you have to let go. A few years ago,<br />
due to an evolving business model and economic<br />
depression, we had to do a round <strong>of</strong> lay<strong>of</strong>fs at<br />
BzzAgent. We let go <strong>of</strong> two fabulous employees—<br />
Aaron C. and David E.—who we <strong>the</strong>n <strong>of</strong>fered<br />
workspace in our <strong>of</strong>fice for <strong>the</strong>m to take on <strong>the</strong>ir<br />
next career move. Ano<strong>the</strong>r former employee, Rob T.,<br />
decided he wanted to leave BzzAgent to start his own<br />
company. He now runs ProctorCam, a company that<br />
monitors online test taking, with a dozen employees<br />
inside our <strong>of</strong>fices. Toge<strong>the</strong>r, we all now “cohabitate”<br />
and have generated infinite points <strong>of</strong> value through<br />
hallway dialogue and <strong>the</strong> good-feelings from current<br />
employees understanding how we support our own.<br />
Just a few months ago, ano<strong>the</strong>r key BzzAgent employee<br />
gave notice. But this time—with <strong>the</strong> historical<br />
knowledge in hand <strong>of</strong> nearly 300 employees coming<br />
and going—it was different. First, I congratulated<br />
him on what would likely be an exciting career move<br />
and expressed how much I appreciated everything he<br />
did for us. We <strong>the</strong>n worked toge<strong>the</strong>r to craft a really<br />
solid transition plan, including to whom, and when<br />
we would announce his departure. And in <strong>the</strong> time<br />
between his notice and his exit, we didn’t ostracize<br />
him—ra<strong>the</strong>r, we worked in unison to achieve <strong>the</strong><br />
goals we’d laid out toge<strong>the</strong>r. Ultimately, we threw<br />
him a party and we bought him a bottle <strong>of</strong> Vueve<br />
Clicquot to celebrate our appreciation for <strong>the</strong> value<br />
he provided us. By <strong>the</strong> time he left, our relationship<br />
may have been stronger than any time during our<br />
previous three years working toge<strong>the</strong>r.<br />
So to Dave D.: thanks for everything you did for<br />
BzzAgent as our president for three years. I look<br />
forward to working alongside you again in some<br />
endeavor sometime, somewhere—and let’s share<br />
a pint <strong>of</strong> Brown’s Ale toge<strong>the</strong>r at our upcoming<br />
BzzAgent alumni party.<br />
An article by Dave Balter from Inc. For more<br />
publications by Inc., please visit www.inc.com<br />
22 volume 1, 2012
B<br />
Eastern seaboard networking<br />
event<br />
Event<br />
Beluthai members were invited recently by Belgian Ambassador Mr. Rudi and Mr. Daniel de Waegh, Trade<br />
Commissioner for <strong>the</strong> Flemish Region. They hosted a very attractive networking event at <strong>the</strong> Holiday Inn in<br />
Pattaya. Many Belgians working in <strong>the</strong> Eastern Seaboard, as well as several Beluthai board members enjoyed <strong>the</strong><br />
company, <strong>the</strong> Hoegaarden, wine and snacks.<br />
volume 1, 2012 25
Reception at <strong>the</strong> residence <strong>of</strong> <strong>the</strong><br />
Ne<strong>the</strong>rlands Ambassador<br />
N<br />
Event<br />
Ne<strong>the</strong>rlands Ambassador Joan Boer hosted a special reception recently to celebrate <strong>the</strong> honorary doctorate which<br />
Pr<strong>of</strong>. Philip Franses, dean at Erasmus School <strong>of</strong> Economics, received from HRH Princess Sirindhorn. In addition<br />
we honoured a Dutch water delegation led by Director for Water at <strong>the</strong> Ministry <strong>of</strong> Infrastructure (Verkeer en<br />
Waterstaat), Mr. Willem Mak, and our well-known Deltares experts Dr. Adri Verwey and Tjitte Nauta, who helped<br />
us so much during <strong>the</strong> floods.<br />
volume 1, 2012 27
<strong>Commerce</strong><br />
New Members<br />
NTCC - Corporate<br />
American International Assurance Co., Ltd.<br />
Ron van Oijen<br />
181 AIA Tower<br />
Surawongse Road<br />
Bangrak, Bangrak<br />
Bangkok 10500<br />
ron.vanoijen@aia.com<br />
All 4 Baby Co., Ltd.<br />
Kees Duijvestijn<br />
12/62 Soi Amphorn 5/1<br />
Paholyothin Road 60<br />
Kukod, Lamlukka<br />
Pathumthani 12130<br />
kees@all-4-baby.com<br />
East West Trading & Agencies Co., Ltd.<br />
Amorn Pilunthanakul<br />
35/2, Soi Yen-Akart 3<br />
Yen-Akart Road<br />
Chongnonsee, Yannawa<br />
Bangkok 10120<br />
import@ewtaonline.com<br />
Jyske Bank (Schweiz) AG<br />
Søren Skov Nielsen<br />
Wasserwerkstrasse 12<br />
Zürich 8021<br />
Switzerland<br />
skov@jyskebank.ch<br />
Lily FoodAnSci Ltd.<br />
Gregor Jansen<br />
99/88 M. 16, Soi Pattanachunchon 1<br />
Srinakarin Road<br />
Bangkaew, Bangplee<br />
Samutprakarn 10540<br />
gregor@lily.co.th<br />
Oriental Residence Bangkok<br />
Patrick Schaub<br />
Room 601A, Maxim House Building<br />
112 Wireless Road<br />
Lumpini, Pathumwan<br />
Bangkok 10310<br />
kunihiro.iwakiri@oriental-residence.com<br />
Sun Test Systems B.V.<br />
Robert Vaneveld<br />
Nijverheidslaan 17<br />
1382 LG Weesp<br />
The Ne<strong>the</strong>rlands<br />
rob.vaneveld@suntestsystems.nl<br />
Van Geet Group/MailSystems Asia<br />
Hendrik van Geet<br />
Box 155, 414/18, Moo 12<br />
Thappaya Road<br />
Nongprue, Banglamung<br />
Chonburi 20150<br />
dvgeet@mailsystemsasia.com<br />
NTCC – Individual<br />
Asialink Holidays<br />
Sandor Leinwand recte Rein<br />
138 Boonmitr Building 2nd Floor<br />
Silom Road<br />
Surawongse, Bang Rak<br />
Bangkok 10500<br />
sandor@asialink-holidays.com<br />
Baan Suchadaa<br />
Bas Mouallem<br />
Baan Suchadaa Homestay<br />
97, Moo 3<br />
Tonthongchai, Muang<br />
Lampang 52000<br />
bas@baansuchadaa.com<br />
Chromalloy (Thailand) Ltd.<br />
Gerton van den Oetelaar<br />
25 Moo 5 Phaholyothin-Lamlukka Road<br />
Bungkhamproi, Lamlukka<br />
Pathumthani 12150<br />
gvandenoetelaar@chromalloy.com<br />
28 volume 1, 2012
Plasticon Asia Co., Ltd.<br />
Choonh Laohagalintarat<br />
69/3 Moo 6<br />
Naviroj (Bangna-Trad Km. 54)<br />
Takham, Bangpakong<br />
Chachoengsao 24130<br />
choonhl@gmail.com<br />
Schuf Valves<br />
Marius Mulder<br />
290/9 Moobaan Summerland<br />
Hinlekfai, Hua Hin<br />
Prajoub Kerikhan 77110<br />
marius@schuf.nl<br />
Solvay Asia Pacific Co., Ltd.<br />
Roger Kearns<br />
55 Wave Place 16th-17th floor<br />
Ploenchit Road<br />
Lumpini, Pathumwan<br />
Bangkok 10330<br />
roger.kearns@solvay.com<br />
TrisMart Ltd.<br />
Gery Emonds<br />
1301 Bank <strong>of</strong> America Tower<br />
12 Harcourt Road<br />
Central<br />
Hong Kong<br />
sales@trismart.net<br />
GIZ Gmbh<br />
Franca Sprong<br />
JSK Mansion 8J<br />
39/1 Sukhumvit soi 34<br />
Klong Ton, Klong Toei<br />
Bangkok 10110<br />
franca.sprong@giz.de<br />
Beluthai – Corporate<br />
Item Solutions<br />
Tom Demeester<br />
Plantin en Moretuslei 155<br />
2140 Belgium<br />
tom.demeester@itemsolutions.com<br />
Puratos (Thailand) Co., Ltd.<br />
Jean-Louis Graindorge<br />
78/3 Moo 1<br />
Bangna –Trad<br />
Homsin, Bangpakong<br />
Chachoengsao 24180<br />
jeanlouis.g@puratos.co.th<br />
Beluthai – Individual<br />
Enfinity (Thailand) Ltd.<br />
Kris van Neer<br />
Jasmin International Tower, 18th floor,<br />
Room 1801B<br />
No. 200 Moo 4, Chaengwatthana<br />
Pakkred, Pakkred<br />
Nonthaburi 11120<br />
kvanneer@enfinity.biz<br />
Domus Asia<br />
Joeri Leysen<br />
President Park - Ebony Tower - 9c<br />
99 Sukhumvit Soi 24<br />
Khlongton, Khlongtoey<br />
Bangkok 10110<br />
joeri.leysen@gmail.com<br />
inLOBBY ASIA Co., Ltd.<br />
Frank Indigne<br />
63 A<strong>the</strong>nee Tower, Unit 1901<br />
Wireless Road<br />
Lumpini, Pathumwan<br />
Bangkok 10330<br />
frank@indigne.net<br />
volume 1, 2012 29
<strong>Commerce</strong><br />
Member News<br />
Tilleke & Gibbins Asia Women<br />
Awards<br />
Tilleke & Gibbins, Thailand’s largest<br />
independent law firm, was named “Best<br />
Firm in Thailand” at <strong>the</strong> inaugural Asia<br />
Women in Business Law Awards in Hong<br />
Kong. Representing Tilleke & Gibbins<br />
were <strong>the</strong> firm’s Co-Managing Partners,<br />
Darani Vachanavuttivong and Tiziana<br />
Sucharitkul.<br />
“We’re honored that our peers and clients recognize<br />
our commitment to <strong>the</strong> advancement <strong>of</strong> women in <strong>the</strong><br />
legal pr<strong>of</strong>ession,” said Mrs. Vachanavuttivong. “More<br />
than 50 percent <strong>of</strong> our attorneys are women, along<br />
with three-quarters <strong>of</strong> our management personnel.<br />
This award reaffirms Tilleke & Gibbins’ position as<br />
<strong>the</strong> market leader in Thailand for gender diversity.”<br />
In addition to <strong>the</strong> national award for Thailand,<br />
Tilleke & Gibbins was shortlisted for two Asia-wide<br />
awards: Mrs. Vachanavuttivong was nominated as<br />
a leading practitioner in Asia in “IP Litigation,” and<br />
<strong>the</strong> firm was nominated for “Best Firm in Talent<br />
Management”.<br />
Super students invited for IB<br />
diploma scholarships<br />
KIS International School is accepting<br />
applications for <strong>the</strong>ir coveted IB Diploma<br />
academic scholarships for <strong>the</strong> academic year<br />
2012-2013. KIS scholarships are well respected<br />
in <strong>the</strong> international school community and<br />
are awarded in order to recognize academic<br />
excellence and open up <strong>the</strong> world <strong>of</strong><br />
International Baccalaureate (IB) to deserving<br />
candidates. The IB Diploma scholarship winner will<br />
be granted full tuition for <strong>the</strong> duration <strong>of</strong> <strong>the</strong> twoyear<br />
IB Diploma programme, valued at over one<br />
million Baht.<br />
The scholarship is open to applicants <strong>of</strong> all nationalities<br />
who are fluent in English and currently in Grade 10<br />
(Year 11). Applicants should be academically strong<br />
and well-rounded. Candidates may be eligible for a<br />
partial scholarship.<br />
Please request full conditions and details <strong>of</strong> <strong>the</strong><br />
scholarships from Ms. Linda Belonje linda@kis.ac.th.<br />
More information about KIS is at www.kis.ac.th.<br />
Faber Flags Asia receives big<br />
order from UEFA<br />
UEFA decided to award <strong>the</strong> order to<br />
produce all advertising material printed<br />
on textile for <strong>the</strong> 2012 UEFA European<br />
Football Championship in Poland and<br />
Ukraine later this year to Faber Flags<br />
Asia. The total order amount is close to<br />
1 Million Euro."<br />
In addition, Faber Flags Asia decorated Chinatown<br />
in Bangkok. At <strong>the</strong> 84th birthday <strong>of</strong> <strong>the</strong> King <strong>of</strong><br />
Thailand, TTMA came up with a plan to decorate <strong>the</strong><br />
main streets <strong>of</strong> Chinatown with banners especially<br />
printed for that event, and asked Faber Flags Asia for<br />
<strong>the</strong>ir support. A total <strong>of</strong> 500 banners were installed,<br />
<strong>of</strong> which 35 banners <strong>of</strong> 10 m long and 70 banners <strong>of</strong><br />
4 m long. The banners will support <strong>the</strong> festive mood<br />
in <strong>the</strong> city <strong>of</strong> Bangkok until Chinese New Year at <strong>the</strong><br />
end <strong>of</strong> January 2012.<br />
East-West Seed chairman<br />
receives honorary doctorate<br />
degree<br />
East-West Seed Group Chairman Simon Nanne<br />
Groot, 76, received on December 19 an honorary<br />
doctorate degree conferred by <strong>the</strong> Naresuan<br />
University Council in Phitsanulok.<br />
He was awarded <strong>the</strong> title “Doctor <strong>of</strong> Science in<br />
Agricultural Sciences, Honoris Causa” for his<br />
work in vegetable plant breeding in Thailand and<br />
tropical Asia. Her Royal Highness Princess Maha<br />
Chakri Sirindhorn presided over <strong>the</strong> ceremonies.<br />
Groot, a sixth generation Dutch seedsman, came<br />
to Asia more than three decades ago with a vision<br />
to bring farmers high quality vegetable seeds<br />
suited to <strong>the</strong> tropical environment and local market<br />
preferences.<br />
He introduced modern plant breeding programs in<br />
<strong>the</strong> Philippines, Thailand and Indonesia.<br />
Released in 1987, a hybrid bittergourd called “Jade<br />
Star” was <strong>the</strong> first locally developed commercial<br />
vegetable hybrid in all <strong>of</strong> Sou<strong>the</strong>ast Asia.<br />
Airberlin launches new cabins<br />
on long-haul flights<br />
airberlin has launched <strong>the</strong> first <strong>of</strong> its long-haul<br />
fleet <strong>of</strong> A330-200s to have been equipped with<br />
new seats in Business and Economy Class and<br />
a new in-flight entertainment system.<br />
In Business Class, <strong>the</strong> new fully-automatic<br />
seats <strong>of</strong>fer passengers outstanding comfort<br />
whe<strong>the</strong>r <strong>the</strong>y are sitting or lying down. The new seat<br />
reclines 170 degrees.<br />
In Economy Class, new light-weight seats are being<br />
fitted. The new seats increase <strong>the</strong> so-called “living<br />
space”.<br />
airberlin is also setting a new benchmark in <strong>the</strong><br />
field <strong>of</strong> in-flight entertainment. Passengers can<br />
choose from a selection <strong>of</strong> box <strong>of</strong>fice hits, TV serials,<br />
games, music albums or even audio books from an<br />
individualised entertainment programme. The 8.9<br />
inch high-resolution monitor uses LED technology<br />
and is operated via touch-screen. A USB port for<br />
operating small electronic devices.<br />
The upgrade should be completed by <strong>the</strong> start <strong>of</strong> <strong>the</strong><br />
summer 2012 flight schedule.<br />
Purac Thailand Bioplastics<br />
investment<br />
In December, Purac Thailand successfully started<br />
up its new Bioplastics investment in Thailand in <strong>the</strong><br />
form <strong>of</strong> a 75,000 ton Lactide plant. This 45 Mln Euro<br />
state <strong>of</strong> <strong>the</strong> art factory is built next to <strong>the</strong> existing<br />
Lactic Acid plant in Rayong. It turns Lactic Acid<br />
(made from sugar and tapioca) into Lactide, <strong>the</strong> basis<br />
for <strong>the</strong> Bioplastic PLA. PLA can replace conventional,<br />
oil-based plastic in numerous applications; from<br />
packaging to fabrics. The new Purac plant is <strong>the</strong> first<br />
large scale Lactide factory in <strong>the</strong> world and as such<br />
supports <strong>the</strong> ambition <strong>of</strong> Thailand to become a major<br />
player in <strong>the</strong> Bioplastics world.<br />
30 volume 1, 2012
<strong>Commerce</strong><br />
Member News<br />
Motivation tips on<br />
Channel News Asia<br />
Companies spend fortunes to raise employees’<br />
motivation, through awfully complex systems...<br />
What if we managers had lost touch with <strong>the</strong> ‘natural’<br />
drivers <strong>of</strong> people’s energy?<br />
Then, what if we could (re)ignite just a few, most<br />
simple actions in our daily-management, to boost our<br />
co-workers’ motivation... and our own?<br />
1-2-WIN Executive Coach Jean-Francois Cousin is<br />
currently focusing on sharing those ‘natural’, simple<br />
motivation tips for all, and for managers in particular.<br />
On http://www.executive-coach-thailand.com/mediaroom.html,<br />
you will find his articles in several media<br />
and his radio/TV interview on Channel News Asia.<br />
And, he will devote a public workshop on this topic<br />
on 16th February in Bangkok.<br />
Watch out for more information at www.1-2-win.net<br />
Magical Bangkok by Night<br />
Since November last year we have a new<br />
tour: Bangkok by Night (Tour 6). This<br />
tour shows you a very different Bangkok<br />
than most <strong>of</strong> us know. By night Bangkok<br />
is an almost magical place, right out <strong>of</strong><br />
a painting from Anton Pieck. By day<br />
Bangkok is hot, very busy and crowded.<br />
By night Bangkok is completely different:<br />
quieter, cooler and more relaxed. The illumination<br />
makes it into a true fairy tale tour!<br />
This tour departs from <strong>the</strong> Grand China Princes<br />
hotel at 18.00 hrs, and returns <strong>the</strong>re at 21.00 hrs. Price<br />
per person is 950 THB, children under 12 get 25%<br />
discount.<br />
Members <strong>of</strong> <strong>the</strong> NTCC and <strong>the</strong>ir guests receive 200<br />
THB pp discount.<br />
www.covankessel.com<br />
Siam Wheels acquires<br />
a new motorcycle<br />
Siam Wheels is proud to announce <strong>the</strong> acquisition<br />
<strong>of</strong> our newest motorcycle - a BMW F 800GS. The F<br />
800 GS is <strong>the</strong> first <strong>of</strong>f-road oriented bike in <strong>the</strong> Siam<br />
Wheels fleet. A parallel twin engine with 85 horses<br />
and 62 lb/feet <strong>of</strong> torque give it good speed and quick<br />
acceleration. Siam Wheels is a membership club that<br />
provides a way for our members to enjoy <strong>the</strong> thrill <strong>of</strong><br />
driving top-quality, motorcycles without <strong>the</strong> hassles<br />
<strong>of</strong> ownership. By requiring only a simple monthly<br />
payment with no expensive up-front costs, we make<br />
it easy for you to ride some <strong>of</strong> <strong>the</strong> best motorcycles<br />
in <strong>the</strong> world. Membership means access to a garage<br />
<strong>of</strong> great motorcycles and an ongoing roster <strong>of</strong> rides<br />
throughout <strong>the</strong> year.<br />
For more information, please visit<br />
www.SiamWheels.com<br />
STV TRANSLATIONS New<br />
Year’s Concert<br />
Once again, a large number <strong>of</strong> people from <strong>the</strong><br />
Dutch community in Bangkok attended STV<br />
TRANSLATIONS BV’s traditional New Year’s Concert.<br />
Toge<strong>the</strong>r with music impresario D&M Music Studio,<br />
STV presented an appealing programme featuring<br />
several young, talented Thai musicians.<br />
They performed works by European<br />
composers such as Mozart and Roussel, as<br />
well as contemporary Thai composer Dnu<br />
Hantrakul.<br />
An informal ga<strong>the</strong>ring took place after <strong>the</strong><br />
concert in <strong>the</strong> garden <strong>of</strong> <strong>the</strong> Goe<strong>the</strong> Institute,<br />
where STV’s guests drank a glass <strong>of</strong> wine<br />
and enjoyed each o<strong>the</strong>r’s lively company.<br />
STV TRANSLATIONS BV is a translation agency with<br />
<strong>of</strong>fices in Amsterdam, Bangkok and Paris. STV has<br />
been organizing a variety <strong>of</strong> cultural events since <strong>the</strong><br />
mid-1980s. The most recent ones include La Bohème in<br />
Amsterdam and <strong>the</strong> New Year’s Concert in Bangkok.<br />
Contact Olivier Keegel for more information at info@<br />
stvtranslations.com<br />
Lorenz & Partners Bangkok<br />
expands and relocates<br />
Lorenz & Partners is an international firm <strong>of</strong> business<br />
lawyers and consultants headquartered in Bangkok<br />
since 1995. Fur<strong>the</strong>r to Bangkok we maintain <strong>of</strong>fices in<br />
Berlin, Hong Kong and Ho Chi Minh City.<br />
As a result <strong>of</strong> our steadily growing Bangkok<br />
operation, we decided to relocate to a bigger <strong>of</strong>fice.<br />
Since Monday, 23 January 2012 you can find us at our<br />
new <strong>of</strong>fice address at 27th Floor, Bangkok City Tower,<br />
179 South Sathorn Road, Sathorn, Bangkok 10120.<br />
As a "One-Stop-Coordinator" we <strong>of</strong>fer our clients<br />
integrated consulting services. Our concept is <strong>of</strong><br />
particular interest to companies that, for reasons <strong>of</strong><br />
efficiency, prefer to mandate only one consultant for<br />
<strong>the</strong> complete planning, handling and supervision <strong>of</strong><br />
<strong>the</strong>ir entire engagement in Asia.<br />
We would be pleased to welcome you at our new<br />
premises. For additional information, please visit our<br />
website www.lorenz-partners.com<br />
New partner at<br />
Mazars Thailand<br />
Chatchawat Kriengsuntikul heads up <strong>the</strong> Legal<br />
Services Practice <strong>of</strong> Mazars Thailand. He attained<br />
a LLB and LLM from Chulalongkorn University in<br />
1997 and 2001 respectively. He also graduated<br />
with a Diploma in International Taxation from <strong>the</strong><br />
Thai Bar Association in 2003.<br />
Prior to joining Mazars, he worked with<br />
PricewaterhouseCoopers over 10 years. He has<br />
been working for clients in a variety <strong>of</strong> business<br />
activities, including manufacturing, trading,<br />
services, financial institutions, retail, automotive<br />
and telecommunications.<br />
His legal specializations include direct investment,<br />
mergers and acquisitions, labour and foreign<br />
business control law.<br />
He is invited to be a visiting lecturer at <strong>the</strong> Faculty<br />
<strong>of</strong> Law, Ramkamhaeng University and has also<br />
conducted a number <strong>of</strong> training courses in relation<br />
to <strong>the</strong> labour, investment promotion and customs<br />
issues for clients and pr<strong>of</strong>essional staff. He is also a<br />
Counsellor <strong>of</strong> <strong>the</strong> Franco-Thai <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>.<br />
P.Tendercool wins Elle<br />
Decoration Design Award<br />
P.Tendercool is a Belgian-Thai design company<br />
based in Bangkok, specialised in Haute Manufacture,<br />
32 volume 1, 2012
www.siammakro.co.th
<strong>Commerce</strong><br />
Member News<br />
bespoke tables, 100% hand-crafted to clients'<br />
specifications.<br />
The company creates exquisite tables, for both<br />
<strong>the</strong> public and pr<strong>of</strong>essional design trade.<br />
Elle Decor magazine awarded P.Tendercool's<br />
FTOP range, Fantastic Tables made with Old<br />
Planks, using reclaimed hardwood recuperated<br />
from demolished old buildings.<br />
This particular table is co-designed by Pieter<br />
Compernol, Stephanie Grusenmeyer and<br />
Ampol Lirapirom. The table base is sand cast<br />
by hand by Bronze Master Armando, using<br />
techniques already established during <strong>the</strong><br />
Bronze Age. Eli Vermeulen, A Belgian antiques<br />
restorer, trained Thai Carpenters in almost forgotten<br />
woodworking techniques.<br />
A typical P.Tendercool dining table takes about 100<br />
hours to create. Prices start at 120,000 THB, round<br />
tables at 32,000 THB.<br />
PTgallery 48 charoenkrung soi 30 Bangrak - open<br />
Mon Sat 10am-7pm - 0847564415<br />
www. ptendercool.com<br />
Dulux invites house lovers to<br />
Let’s Colour<br />
Akzo Nobel Paints Thailand has recently launched<br />
a series <strong>of</strong> consumer workshop under <strong>the</strong> concept <strong>of</strong><br />
“Falling in love with your home again”.<br />
The workshop is <strong>the</strong> latest consumer<br />
engagement activity to streng<strong>the</strong>n<br />
relationship between Dulux brand and<br />
consumers. The consumers will be trained<br />
to understand <strong>the</strong> nature <strong>of</strong> colour and<br />
how to use and mix colour, toge<strong>the</strong>r with<br />
proper painting application process.<br />
Consumers who are interested in <strong>the</strong> workshop can<br />
register via Dulux Thailand facebook. We have right<br />
now over 5,000 fans, as facebook is a very popular<br />
community channel in Thailand now and Dulux<br />
page is a community for home lovers to come for<br />
exchanging <strong>the</strong>ir creativities and tips on house<br />
decoration. The workshop is a support activity to<br />
help <strong>the</strong> consumers to enhance <strong>the</strong>ir creativities and<br />
also help <strong>the</strong>m have confidence to repaint <strong>the</strong>ir house<br />
on <strong>the</strong>ir own”.<br />
ECC organizes<br />
Christmas festival<br />
ECC International Real Estate, a successful Dutch<br />
resort mall developer and resort mall management<br />
company, organized a four-day traditional Christmas<br />
festival entitled “Promenada Christmas<br />
Fair & Charity 2011”, in cooperation with<br />
The Tourism Authority <strong>of</strong> Thailand (TAT)<br />
and Chiang Mai municipality.<br />
The Christmas Fair & Charity 2011 took<br />
place from 22nd to <strong>the</strong> 25th <strong>of</strong> December<br />
at <strong>the</strong> Three Kings Monument Arena, a<br />
highly prestigious venue, in Chiang Mai.<br />
During <strong>the</strong> 4 days visitors enjoyed a display <strong>of</strong> shops<br />
by future retailers <strong>of</strong> Promenada Resort mall, selling<br />
food, drinks and delightful Christmas souvenirs. But<br />
<strong>the</strong>y also enjoyed <strong>the</strong> genuine first outdoor syn<strong>the</strong>tic<br />
ice skating rink and free-to-view concerts from<br />
famous pop singer A<strong>of</strong>f Pongsak and Thailand’s diva<br />
Took Viyada. A very successful event that received<br />
more than 50,000 visitors.<br />
For more information, please visit our Facebook:<br />
promenadachiangmai or www.promenadachiangmai.<br />
com<br />
TNT Express provides<br />
“ASEAN Study Centre”<br />
TNT Express (Thailand), one <strong>of</strong> <strong>the</strong> leading<br />
international providers <strong>of</strong> integrated express<br />
services, has partnered Chonburi Library to<br />
provide and equip an English language study<br />
room. The new “ASEAN Study Centre” will<br />
feature books provided from TNT’s stock <strong>of</strong><br />
English language charitably donated titles,<br />
along with <strong>the</strong> shelves, computers and desks<br />
to fully enable <strong>the</strong> study centre for <strong>the</strong> benefit <strong>of</strong><br />
students and <strong>the</strong> public. This new facility will better<br />
equip Chonburi residents for <strong>the</strong>ir important future<br />
as a crucial geographical, industrial and logistical link<br />
in <strong>the</strong> ASEAN community, as <strong>the</strong> books and research<br />
computers will develop understanding <strong>of</strong> specific<br />
topics in addition to general English language skills.<br />
This is an important mission to increase <strong>the</strong> ability for<br />
residents <strong>of</strong> <strong>the</strong> province to be able to communicate<br />
in English to be ready for AEC (ASEAN Economic<br />
Community) integration in 2015.<br />
Baan Ing Phu wins<br />
Thailand Property Award<br />
During <strong>the</strong> Awards ceremony for this year’s<br />
prestigious Thailand Property Awards, held in<br />
Bangkok on 6 December, Baan Ing Phu won <strong>the</strong> 2011<br />
Best Residential Development Hua Hin Award and<br />
was rated among <strong>the</strong> Top Villa Projects for 2011 in<br />
Thailand. It is now <strong>the</strong> third year in row that Baan<br />
Ing Phu wins <strong>the</strong> Thailand Property Award.<br />
Baan Ing Phu is a high-end residential resort,<br />
<strong>of</strong>fering a wide range <strong>of</strong> exclusive villas and<br />
condominiums in a tranquil environment<br />
with spectacular mountain views.<br />
Baan Ing Phu is an initiative <strong>of</strong> Dutch<br />
entrepreneur Mr Peter Ton, who started this<br />
development 5 years ago. ‘We are delighted<br />
that we won awards now for 3 consecutive years. It<br />
proves that <strong>the</strong> whole Baan Ing Phu team is consistent<br />
in its focus on innovative design, quality construction<br />
and unequalled customer service.’<br />
PTT Natural Gas Distribution<br />
Co., Ltd launches warehouse<br />
PTT Natural Gas Distribution Co., Ltd was<br />
established in 1996 and is a joint venture between<br />
PTT Public Company Limited, GDF Suez and<br />
Crown Property Bureau. PTT NGD is specialized<br />
in distributing and selling Natural Gas to industrial<br />
customers. PTT NGD constructs and operates its own<br />
underground pipeline distribution network using <strong>the</strong><br />
best international practices, international standards,<br />
local rules and regulations to insure environmental<br />
friendly operations.<br />
Since its establishment, PTT NGD has developed<br />
distribution networks in 13 industrial areas whe<strong>the</strong>r<br />
directly or through its 80% owned subsidiary Amata<br />
NGD: we deliver natural gas in BangPoo, PangPoo<br />
Mai, M-Thai, Bang Plee, Lad Krabang, Rangsit,<br />
Rojana, Navanakorn, Bangkadi, Bangpa In, Hemaraj,<br />
Amata City, Amata Nakorn.<br />
With a continuing growth <strong>of</strong> <strong>the</strong> company, a new<br />
warehouse will be launched in February 2012, located<br />
in Bang Poo Industrial Estate in order to better serve<br />
our customers.<br />
34 volume 1, 2012