The Polycom Officeâ¢ Catalog

More documents

Recommendations

Info

Polycom Global Services Maintenance Services PictureCare – Our family of maintenance services for group video communications endpoints. Features unlimited telephone support during standard business workdays; escalation to resolve engineering issues; expedited parts replacement; software updates; access to 24-hour video test facility, and; Web support. In addition, we offer variations of this service so you can choose the right plan for you. Premier Family Features • On-site support (optional) – for problem resolution, system configuration and testing • Software upgrades • FTP account for accessing software • Expedited parts replacement • Remote problem analysis and resolution • Remote software installation assistance • Unlimited help desk support Premier Services – A family of maintenance services for multipoint bridges and select video endpoints and network software. These offerings allow you to pick just what you need and access to the experts in conferencing support! Warranty – Polycom stands behind our products and services. Ask our channel partners and sales representatives about specific warranty terms. In addition to our standard warranties, Polycom offers maintenance services to ensure prompt response, minimum downtime, and satisfied users long after the warranty expires. I T E M # D E S C R I P T I O N 4863-20369-200 PictureCare Maintenance (ViewStation 128; 1 year) PC-12-680-P PC-12-970-P PictureCare Maintenance (iPower 600 Series; 1 year) PictureCare Maintenance (iPower 900 Series; 1 year) 4863-xxxxx-xxx Premier Maintenance Services (MCU or PathNavigator ) Maintenance prices vary by model, number of systems and program options. 44 For expert information and referral to an authorized reseller, call us at: 1-877-POLYCOM
S e r v i c e F r o m T h e E x p e r t s Installation Services Benefits • Faster, tested installs • User orientation • Increased productivity • Cost-effective • Improved user satisfaction Installation Services – Ensure that your Polycom group videoconferencing systems, Multipoint Control Units (MCUs) and network solutions software are professionally installed – fast – so you can quickly use them! Videoconferencing and Multipoint Control Unit (MCU) installations include pre-installation coordination, system unpacking, inspection and system install with configuration and peripherals connection; live system test, and; hands-on user orientation for up to 3 students. Installation Assurance – Videoconferencing system maintenance and installation wrapped up in one great package that saves you money! Also available for other select software management solutions such as PathNavigator. Installation and Training Package – Polycom offers a special twoday on-site course that can be added to select Premier maintenance service. A fast, efficient way to train your system administrator. I T E M # D E S C R I P T I O N 4862-20365-200 Installation Services (ViewStation 128) 4862-20367-200 Installation Assurance (Install & 1 Yr. Maintenance ViewStation 128) INSTALL-00-680 Installation Services (iPower 600) PC-I-12-680-P Installation Assurance (Install & 1 Yr. Maintenance iPower 600) INSTALL-00-9XX Installation Services (iPower 970) Polycom Global Services S e r v i c e F r o m T h e E x p e r t s PC-I-12-970-P Installation Assurance (Install & 1 Yr. Maintenance iPower 970) Installation prices vary by model. Savings calculated from installation and one year maintenance purchased separately. visit our Web site: www.polycom.com 45
Page 1 and 2: 2002 The PolycomOffice Catalog Com
Page 3 and 4: Catalog At-A-Glance THE POLYCOM OFF
Page 5 and 6: The Polycom Office Voice Network A
Page 7 and 8: S e e T h e D i f f e r e n c e New
Page 9 and 10: S e e T h e D i f f e r e n c e iPo
Page 11 and 12: S e e T h e D i f f e r e n c e Vie
Page 13 and 14: S e e T h e D i f f e r e n c e Top
Page 15 and 16: S e e T h e D i f f e r e n c e Man
Page 17 and 18: S e e T h e D i f f e r e n c e Mor
Page 19 and 20: S e e T h e D i f f e r e n c e Pow
Page 21 and 22: S e e T h e D i f f e r e n c e ADD
Page 23 and 24: H e a r T h e D i f f e r e n c e D
Page 27 and 28: H e a r T h e D i f f e r e n c e C
Page 29 and 30: H e a r T h e D i f f e r e n c e S
Page 33 and 34: H e a r T h e D i f f e r e n c e C
Page 35 and 36: A U n i f i e d C o n f e r e n c i
Page 37 and 38: A U n i f i e d C o n f e r e n c i
Page 39 and 40: Polycom ® Network Access Staying c
Page 41 and 42: B r o a d b a n d S o l u t i o n s
Page 43: Polycom ® Global Services You want
Page 47 and 48: S e r v i c e F r o m T h e E x p e
Page 49 and 50: S e r v i c e F r o m T h e E x p e
Page 51 and 52: F o c u s o n E d u c a t i o n Pol

The Polycom Officeâ¢ Catalog

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?

The Polycom Officeâ¢ Catalog