Project SPLICE - Taranaki District Health Board

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Project SPLICE FINAL - February 2010 3.4 Care Clusters A total of six Care Clusters are proposed across the DHB and will be aligned to emergent Integrated Family Health Centres (IFHC). In the absence of such, Care Clusters will be developed according to a mixture of general practice alignment, local geography and population sizes. 3.4.1 Care Cluster location Given the geography and population density of Taranaki, it is proposed that there will be six Care Clusters. However, it is recognised that several other factors may influence the final boundaries and therefore the proposition here is seen more to initiate discussion. The indicative locations are described below: North New Plymouth Waitara and Surrounding areas to Bell Block South East New Plymouth and Inglewood Stratford to Whangamomona West New Plymouth and Coast to Rahotu Figure 3: Illustration of Care Clusters 3.4.2 Care management and navigation Navigation and care management are critical components to successful long-term condition management or older person specific services. The Taranaki DHB Model of Care will incorporate both elements. For older people, working alongside General Practitioners and aligned to each Care Cluster will be a health professional Care Manager who will provide care management for all older people 75+ with complex needs including disability support provision. The Care Manager will assess people using the MDS-HC and coordinate care according to their needs. The model is well supported by evidence at both a national level [22], as well as internationally [56-59]. People requiring long term disability support such as 24 | P a g e
Project SPLICE FINAL - February 2010 HBSS, Carer Support, day programmes, ARC and respite care and who are triaged as complex via the care referral and coordination service will be assessed and their care coordinated by the Care Managers 10 . The Care Manager will have an integral working relationship with the older person’s General Practitioner and will be able to provide an immediate and flexible response when required. This model has been demonstrated to significantly reduce risk of institutionalisation for older people, whilst not detrimentally impacting on carer stress and well being [22]. Disability Support Services, namely ARC and HBSS providers will be similarly integrated within the Care Clusters to ensure appropriate response and care delivered in a timely manner. Table 1 outlines the relationship and roles of the disability sector in relation to the cluster. The need for navigation and care management increases as disease complexity increases as there is an associated need for consumers to access different services. Figure 3 highlights this relationship. As risk factors emerge, the GP and Practice Nurse (clinic nurse) will provide care and navigation as appropriate. For people under 75, if conditions worsen, the need for navigation and or care management increases and this will continue to be focussed within the cluster, arising from an assigned District Nurse (mobile nursing), for those who are housebound or Practice Nurse (Clinic Nurse) for those who are mobile. All will operate within a co-creation / self management model such as Flinders. Kaiawhina and Disease State Management (DSM) roles are particularly pertinent within such a framework. 10 An augmented Needs Assessment Service (NASC) Coordination response for clients assessed with complex needs. Indications from other DHBs operating using the split of non-complex / complex described in Figure 2 is that approximately 50% of all clients receiving long term disability support are assessed as complex therefore will be managed by the Care Cluster based Care Manager, with the remaining assessed and coordinated through the noncomplex team working within the care referral and coordination service. 25 | P a g e
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Project SPLICE - Taranaki District Health Board

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