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Here - ABLE BC

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Store Layout<br />

When planning a store we consider several factors<br />

and implement as many as possible into the layout<br />

and design. Sight lines are critical to reducing<br />

theft; if people feel that there is no place to hide<br />

they are less likely to see what they can get away<br />

with. The racking should be laid out in such a<br />

way that it minimizes blinds spots and maximizes<br />

visibility from the cash area. The layout should also<br />

consider buying habits and tendencies. With beer<br />

being the highest seller in most markets, and men<br />

being the worst browsers, you need to ensure<br />

there is not a direct path to the beer and out the<br />

door. What you want to do is hit this demographic<br />

with additional products, with higher markups, so<br />

they remember to pick up a bottle for the party<br />

on Friday night or get some wine for their wives.<br />

Cash Area<br />

Cash areas should always be raised, giving the<br />

staff a better view over the racking and displays.<br />

This is part of eliminating opportunities for theft<br />

and supporting the staff to provide better service<br />

to their customers. The cash area is another<br />

excellent location for generating additional sales<br />

and should have sufficient counter and space<br />

to support product display. By adding onto the<br />

existing face of your cash counter, you create<br />

" With beer being the highest seller in most markets,<br />

and men being the worst browsers, you need to<br />

ensure there is not a direct path to the beer and out<br />

the door."<br />

display space for chips and candy, and can<br />

extend tops to accommodate smaller impulse<br />

buy items. We are not saying to clutter the cash<br />

area; organized, well positioned products are key.<br />

Lighting<br />

Lighting is an effective tool for directing people’s<br />

attention where you want it. You always want to<br />

light the product and have the product light the<br />

store. LED track lighting is the best solution for<br />

this. Pendant lighting at the cash counter can be<br />

used to add unique detail.<br />

Liquor Racking<br />

This is one area where government stores are<br />

generally well ahead of the private sector. They<br />

have been displaying product on wire racking for<br />

several years, while some of their private sector<br />

counterparts are still using bulky custom displays.<br />

Wire display racking is versatile, efficient, and cost<br />

effective. It provides built-in price rails, effective<br />

sign options, and the ability to easily expand. If<br />

you are still holding onto those custom displays,<br />

do yourself and your customers a favour by seeing<br />

what else is available. It will not only open up your<br />

space, it will take more products off the floor or<br />

out of the back and put it on the shelves!<br />

Whether you are considering future renovations or<br />

about to start one tomorrow, contemplate these<br />

ideas and make sure your renovation has a great<br />

impact on your existing patrons, new clientele,<br />

and most importantly, your bottom line!<br />

For all hospitality design and consulting services contact James<br />

Bradley Consulting Inc. - the liquor industry experts at 604.781.1477<br />

or james@jbconsultinc.com.<br />

The Publican<br />

13

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