GRA GR - Greece - Parcel Post Compendium
GRA GR - Greece - Parcel Post Compendium
GRA GR - Greece - Parcel Post Compendium
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
Basic Services<br />
1 Maximum weight limit admitted<br />
1.1 Surface parcels (kg) 20<br />
1.2 Air (or priority) parcels (kg) 20<br />
2 Maximum size admitted<br />
2.1 Surface parcels<br />
2.1.1 2m x 2m x 2m<br />
(or 3m length & greatest circumference)<br />
2.1.2 1.5m x 1.5m x 1.5m<br />
(or 3m length & greatest circumference)<br />
2.1.3 1.05m x 1.05m x 1.05m<br />
(or 2m length & greatest circumference)<br />
2.2 Air parcels<br />
2.2.1 2m x 2m x 2m<br />
(or 3m length & greatest circumference)<br />
2.2.2 1.5m x 1.5m x 1.5m<br />
(or 3m length & greatest circumference)<br />
2.2.3 1.05m x 1.05m x 1.05m<br />
(or 2m length & greatest circumference)<br />
Supplementary services<br />
No<br />
Yes<br />
No<br />
No<br />
Yes<br />
3 Cumbersome parcels admitted Yes<br />
4 Maximum size admitted<br />
4.1 Surface parcels<br />
4.2 Air parcels<br />
No<br />
Metres for any one dimension 1,50<br />
Metres for length & greatest<br />
circumference<br />
4,00<br />
Metres for any one dimension 1,50<br />
Metres for length & greatest<br />
circumference<br />
<strong>Parcel</strong>s service features<br />
5 Electronic exchange of information<br />
4,00<br />
5.1.1 Use a track and trace system Yes<br />
5.1.2 Mandatory tracking events transmitted<br />
EMC<br />
Departure from outward office of<br />
exchange<br />
Yes<br />
EMD Arrival at inward office of exchange Yes<br />
EMH Attempted/Unsuccessful delivery Yes<br />
EMI Final delivery Yes<br />
5.1.3 Optional tracking events transmitted<br />
EMA <strong>Post</strong>ing/collection No<br />
EMB Arrival at outward office of exchange No<br />
EME Held by Customs Yes<br />
EMF<br />
Out of Customs/Departure from inward<br />
office of exchange<br />
Yes<br />
EMG Arrival at delivery office No<br />
EMJ Arrival at transit office of exchange No<br />
EMK<br />
Departure from transit office of exchange No<br />
5.1.4 Dispatch messages transmitted<br />
PREDES<br />
V 2.0<br />
RESDES<br />
V 1.1<br />
Pre-advice of international dispatch<br />
information - origin post<br />
Dispatch receipt information (response<br />
to a PREDES) – destination post<br />
5.1.5 Ready to start transmitting data to<br />
partners wishing to receive data<br />
5.1.6 Other messages transmitted<br />
PRECON<br />
RESCON<br />
CARDIT<br />
RESDIT<br />
Pre-advice of international consignment<br />
– origin post<br />
Response to a PRECON – destination<br />
post<br />
Carrier documents international<br />
transport – origin post<br />
Response to a CARDIT – destination<br />
post<br />
6 Home delivery<br />
6.1 Initial delivery attempt at physical<br />
delivery of parcels to addressee<br />
6.2 If initial delivery attempt unsuccessful,<br />
card left for addressee<br />
6.3 Addressee has option of paying taxes or<br />
duties and taking physical delivery of the<br />
item<br />
6.4 There are governmental or legally<br />
binding restrictions mean that there are<br />
certain limitations in implementing home<br />
delivery.<br />
6.5 Nature of this governmental or legally<br />
binding restriction.<br />
7 Signature of acceptance<br />
7.1 When a parcel is delivered or handed<br />
over<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
Yes<br />
7.1.1 a signature of acceptance is obtained Yes<br />
7.1.2 captured data from an identity card are<br />
registered<br />
7.1.3 another form of evidence of receipt is<br />
obtained<br />
7.1.4 Nature of this evidence<br />
driving licence, passport<br />
7.2 Ordinary parcels<br />
Yes<br />
Yes<br />
7.2.1 Signature of the addressee or his agent Yes<br />
7.2.2 Signature of a de facto agent Yes<br />
7.3 Insured parcels<br />
7.3.1 Signature of the addressee or his agent Yes<br />
7.3.2 Signature of a de facto agent No<br />
Insured parcel service<br />
8 Insured surface parcels admitted Yes<br />
8.1 Maximum insured value for surface<br />
parcels (SDR)<br />
4000<br />
9 Insured air parcels admitted Yes<br />
9.1 Maximum insured value for air parcels<br />
(SDR)<br />
9.2 Maximum insured value when the<br />
provisions of the <strong>Parcel</strong> <strong>Post</strong><br />
Regulations are not applied<br />
10 Marking used for insured parcels<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
4000<br />
4000<br />
Date of last update : 02.12.2013<br />
Page 1 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
10.1 CP 74 pink label used<br />
10.2 CP 73 label and pink “insured” label<br />
used<br />
Cash-on-delivery service for parcel<br />
11.1 Acceptance of Cash-on-delivery<br />
(COD) service for parcels<br />
11.1.1 outbound COD parcels<br />
11.1.2 inbound COD parcels Yes<br />
11.2 Amount charged to the sender for the<br />
service (in SDR), in addition to<br />
postage charges:<br />
11.2.1 for ordinary parcels SDR<br />
11.2.2 for insured parcels SDR<br />
11.3 Additional amount for the delivery of<br />
COD parcels<br />
11.3.1 Fixed cost SDR<br />
11.3.2 Value range or the value of the parcel<br />
(explanation on how the service charge<br />
billed to the addressee is calculated):<br />
11.4 Methods of payment accepted upon<br />
delivery for the service charge billed<br />
to the addressee<br />
Cash : No<br />
Credit card : No<br />
Cheque : No<br />
Payment by mobile phone : No<br />
Other :<br />
11.5 Methods of payment accepted upon<br />
delivery for the value of the COD parcel<br />
Cash : No<br />
Money order : No<br />
Credit card : No<br />
Cheque : No<br />
Payment by mobile phone : No<br />
Other :<br />
11.6 Maximum value accepted for an inbound<br />
COD parcel<br />
Express delivery service<br />
12 Express parcel delivery service<br />
provided<br />
<strong>Parcel</strong>s with advice of delivery<br />
13 Admission of advice of delivery for<br />
No<br />
SDR<br />
No<br />
13.1 ordinary parcels Yes<br />
13.2 insured parcels Yes<br />
16 Consignment service by bilateral<br />
agreements provided<br />
Integrated logistics service<br />
17 integrated logistics service by<br />
bilateral agreements provided<br />
Addresses for bilateral agreements<br />
Yes<br />
18 Contact details of the person responsible for<br />
questions concerning bilateral agreements<br />
Name:<br />
Function:<br />
Address:<br />
Mr THEODOR TOUNTAS<br />
HEAD OF DIVISION OF<br />
INTERNATIONAL A<strong>GR</strong>EEMENTS AND<br />
ACCOUNTS<br />
HELLENIC POST - ELTA S.A.<br />
DIRECTION OF INTERNATIONAL MAIL<br />
DIVISION OF INTERNATIONAL<br />
A<strong>GR</strong>EEMENTS AND ACCOUNTS<br />
100 EOLOU STREET<br />
101 88 ATHENS<br />
<strong>GR</strong>EECE<br />
Tel: 1: (+30210)3353116<br />
2: (+30210) 3538125<br />
Fax: (+30210)3227916<br />
E-mail<br />
Th.Tountas@elta-net.gr<br />
Admissible radioactive material and infectious substances<br />
19 Radioactive materials admitted in<br />
19.1 Air <strong>Parcel</strong>s<br />
19.2 Insured parcels<br />
No<br />
Inbound parcels No<br />
Outbound parcels No<br />
Inbound parcels No<br />
Outbound parcels No<br />
20 Infected substances admitted in<br />
20.1 Air <strong>Parcel</strong>s<br />
20.2 Insured parcels<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Inbound parcels No<br />
Outbound parcels No<br />
Inbound parcels No<br />
Outbound parcels No<br />
<strong>Parcel</strong>s for delivery free of charges and fees<br />
14 <strong>Parcel</strong>s for delivery free of charges<br />
and fees admitted<br />
Fragile parcel<br />
No<br />
15 Fragile parcels admitted No<br />
Consignment service<br />
Supplementary charges - Customs<br />
21 Non-dutiable parcels<br />
21.1 Threshold level below which parcels are<br />
free of customs duties and other taxes<br />
21.2 Exemption threshold<br />
Local currency<br />
USD<br />
Comments:<br />
Yes<br />
45 EURO<br />
Date of last update : 02.12.2013<br />
Page 2 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
45euro for C2C and 22EURO for B2B and B2C<br />
22 Dutiable parcels<br />
22.1 Customs clearance fee collected for<br />
parcels subject to import customs<br />
clearance<br />
22.2 Amount of fee collected<br />
Local currency<br />
USD<br />
Comments:<br />
Yes<br />
12euro<br />
* the above amount is collected for parcels which are<br />
subject to import duties and/or taxes<br />
23 Customs clearance fee collected for<br />
for all items declared at customs<br />
Comments:<br />
24 Administration fees collected for<br />
parcels subject to export customs<br />
clearance<br />
Comments:<br />
No<br />
No<br />
28.2 For parcels wrongly accepted, action<br />
taken on a case-by-case basis<br />
Delivery areas<br />
29 <strong>Parcel</strong>s delivered to<br />
Yes<br />
29.1 all addresses Yes<br />
29.2 specific areas only No<br />
Collection<br />
Comments:<br />
30 Collection of parcels at post offices<br />
provided for<br />
30.1 all addresses Yes<br />
30.2 specific areas only No<br />
Comments:<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Special charges - Storage<br />
25 Storage charge collected on a parcel<br />
when it is kept beyond the prescribed<br />
period, or in the event of return to<br />
sender/redirection<br />
25.1 Amount of charge per day/per parcel<br />
Local currency<br />
SDR<br />
25.2 Period of charge, if not daily<br />
Yes<br />
0,20 euro<br />
after 4th<br />
day of the<br />
arrival<br />
maximum<br />
amount 8<br />
euro<br />
Delivery procedures for parcels for which customs duty and<br />
taxes are payable<br />
31 Procedure for parcels for which<br />
customs duty is payable<br />
31.1 Pick up of parcel at the customs office No<br />
31.2 Addressee’s address with collection of<br />
customs duties and taxes at the time of<br />
delivery<br />
31.3 Delivery to the addressee’s address<br />
after payment of customs duties and<br />
taxes<br />
31.4 Over the counter at the local post office<br />
with immediate payment of customs<br />
duties and taxes<br />
31.5 Other<br />
No<br />
No<br />
Yes<br />
Special delivery charges<br />
26 Delivery charges collected at the time<br />
of delivery in response to the advice<br />
of arrival<br />
Special charges – <strong>Post</strong>e restante<br />
No<br />
27 <strong>Post</strong>e restante service provided Yes<br />
27.1 Amount of charge per parcel<br />
Local currency<br />
SDR<br />
27.2 Basis for charge if not an amount per<br />
parcel<br />
Special provisions - Treatment of parcels wrongly accepted<br />
28 <strong>Parcel</strong>s returned to sender No<br />
28.1 If not, parcel delivered to addressee<br />
under conditions prescribed by your<br />
country legislations<br />
No<br />
Period of retention<br />
32 Period of retention for parcels<br />
32.1 Normal period 1 Month(s)<br />
32.2 Exceptional period 2 for parcels<br />
are<br />
accompanie<br />
d by<br />
customs<br />
clearence<br />
document<br />
Month(s)<br />
33 Retention for parcels for which notice<br />
could not be sent or addressed to<br />
poste restante<br />
33.1 Normal period 1 Month(s)<br />
33.2 Exceptional period 2 for parcels<br />
are<br />
accompanie<br />
d by<br />
customs<br />
clearence<br />
Month(s)<br />
Date of last update : 02.12.2013<br />
Page 3 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
<strong>Parcel</strong>s automatically retained<br />
34 Office to which a copy of the CP 78<br />
verification note should be sent<br />
Office name:<br />
Name:<br />
Function:<br />
Address:<br />
Mr<br />
Tel:<br />
1: (+)<br />
2: (+)<br />
Fax: (+)<br />
E-Mail:<br />
Requests for withdrawal from the post or alteration, or<br />
correction of address<br />
35 Requests for withdrawal from the<br />
post accepted<br />
35.1 Central office (in destination country) to<br />
which requests must be sent<br />
Office name:<br />
Name:<br />
Function:<br />
Yes<br />
HELLENIC POST (ELTA) Customer Service<br />
Ms BAKOGIANNIS MARIA<br />
RESPONSIBLE FOR INQUIRIES<br />
Address: 45 ADRIANOUPOLEOS STREET<br />
160 70 KAISARIANI<br />
<strong>GR</strong>EECE<br />
Tel:<br />
1: (+30210)3353495<br />
2: (+)<br />
Fax: (+30210)3353592<br />
E-Mail:<br />
M.Bakogi@elta-net.gr<br />
kepep07@elta-net.gr<br />
Special provisions - Force majeure<br />
36 Liability admitted in cases of force<br />
majeure<br />
36.1 Liability admitted for insured parcels on<br />
board ships or aircraft used by<br />
designated operators<br />
36.2 Addressee/sender's reservations<br />
admitted at the time of delivery<br />
Special provisions - Customs declarations<br />
37 Number of CN 23 customs<br />
declarations required for inbound<br />
parcels<br />
37.1 Number of CN 23 customs declarations<br />
required for parcels in transit<br />
37.2 Languages in which CN 23 customs<br />
declarations can be completed<br />
French English <strong>GR</strong>EEK<br />
No<br />
Yes<br />
Yes<br />
1<br />
according to<br />
the number<br />
required of<br />
the country<br />
of final<br />
destination<br />
Special provisions - Method of dispatching accompanying<br />
documents<br />
38 Documents affixed to the relevant<br />
parcels<br />
Yes<br />
38.1 Documents attached to the parcels bill No<br />
Service to customers<br />
39 On-line tracking provided Yes<br />
39.1 Web site address to access information<br />
Service to designated operators<br />
40. User of the Internet-based Inquiry<br />
System (IBIS)<br />
40.1 Details of office(s) responsible for<br />
handling parcel post inquiries<br />
Office name:<br />
Name:<br />
Function:<br />
HELLENIC POST (ELTA) Customer Service<br />
Ms BAKOGIANNIS MARIA<br />
RESPONSIBLE OF INQUIRIES<br />
Address: 45 ADRIANOUPOLEOS STREET<br />
160 70 KAISARIANI<br />
<strong>GR</strong>EECE<br />
Tel:<br />
1: (+30210)3353495<br />
2: (+)<br />
Fax: (+30210)3353592<br />
E-Mail:<br />
M.Bakogi@elta-net.gr<br />
kepep07@elta-net.gr<br />
Hours of service and days(s) on which the inquiry service is<br />
operating<br />
Opening Hours (Local)<br />
Day Opening hours 1 Opening hours 2<br />
Monday 07:30-15:00 -<br />
Tuesday 07:30-15:00 -<br />
Wednesday 07:30-15:00 -<br />
Thursday 07:30-15:00 -<br />
Friday 07:30-15:00 -<br />
Saturday - -<br />
Sunday - -<br />
Languages<br />
http://www.elta.gr<br />
39.2 Languages in which track and trace<br />
information is available<br />
English<br />
National Holidays<br />
41.1 National holidays<br />
National holiday in 2013<br />
French English <strong>GR</strong>EEK<br />
Yes<br />
Month Day(s) National Holidays - Description<br />
January 1 NEW YEAR'S DAY<br />
January 6 EPIPHANY<br />
March 18 ASH MONDAY<br />
March 25 NATIONAL HOLIDAY<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Date of last update : 02.12.2013<br />
Page 4 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
May 1 LABOUR DAY<br />
May 3 GOOD HOLIDAY<br />
May 4 EASTER<br />
May 5 EASTER<br />
May 6 EASTER<br />
June 24 HOLY SPIRIT DAY<br />
August 15 ASSUMPTION DAY<br />
October 28 NATIONAL HOLIDAY<br />
December 25 CHRISTMAS<br />
December 26 CHRISTMAS<br />
National holiday in 2014<br />
Month Day(s) National Holidays - Description<br />
January 1 NEW YEAR'S DAY<br />
January 6 EPIPHANY<br />
March 3 ASH MONDAY<br />
March 25 NATIONAL HOLIDAY<br />
April 18 EASTER<br />
April 19 EASTER<br />
April 20 EASTER<br />
April 21 EASTER<br />
May 1 LABOUR DAY<br />
June 9 HOLY SPIRIT DAY<br />
August 15 ASSUMPTION DAY<br />
October 28 NATIONAL HOLIDAY<br />
December 25 CHRISTMAS<br />
Month Day(s) Regional/Local Holidays –<br />
Localities and description<br />
February 21 45000 - 45999 LIBERATION DAY<br />
March 7 85100 LIBERATION DAY<br />
October 26 54000-54099 THESSALONIKIS<br />
SAINT<br />
November 30 26000-26099 PATRAS SAINT<br />
Cancellation of fees<br />
42 Fees cancelled when they concern<br />
42.1 parcels returned to sender No<br />
42.2 parcels redirected to a third party No<br />
42.3 parcels abandoned by the sender No<br />
42.4 parcels lost or destroyed No<br />
42.5 parcels rifled or damaged No<br />
Redirection within the country of destination<br />
43.1 Redirection done without a request from<br />
the sender or addressee<br />
Yes<br />
43.2 Redirection fee charged Yes<br />
43.3 Amount of redirection fee (SDR)<br />
Comments:<br />
According to domestic fees - Redirection<br />
fees depend of the weight of the parcel<br />
Miscellaneous provisions – operation of the parcel service<br />
44.1 <strong>Post</strong>al parcel services operated by the<br />
designated postal operator<br />
44.2 <strong>Post</strong>al parcel services operated by a<br />
transport company or companies<br />
Yes<br />
No<br />
44.3 Service provided throughout the country Yes<br />
<strong>Post</strong>codes<br />
Localities<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
December 26 CHRISTMAS<br />
Regional Holidays<br />
41.2 Regional holidays<br />
Regional holiday in 2013<br />
Month Day(s) Regional/Local Holidays –<br />
Localities and description<br />
February 21 45000-45999 LIBERATION DAY<br />
March 7 85100 LIBERATION DAY<br />
October 26 54000-54999 THESSALONIKIS<br />
SAINT<br />
November 30 26000-26999 PATRAS SAINT<br />
Regional holiday in 2014<br />
Office(s) of exchange handling parcels<br />
45 Details of office(s) of exchange<br />
responsible for handling parcel post<br />
Office name:<br />
IMPC codel:<br />
Name:<br />
Function:<br />
Address:<br />
ATHENS AMU<br />
Mr<br />
ATHENS INTERNATIONAL AIRPORT<br />
800 00 SPATA<br />
ATHENS<br />
<strong>GR</strong>EECE<br />
Tel:<br />
1: (+30210)3538171<br />
2: (+30210)3538169<br />
Fax: (+)<br />
E-Mail:<br />
<strong><strong>GR</strong>A</strong>THA<br />
P.Ramiotis@elta-net.gr<br />
Date of last update : 02.12.2013<br />
Page 5 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online<br />
HELLENIC POST (ELTA)<br />
Hours of service and days(s) on which the OE is operating<br />
Opening Hours (Local)<br />
Day Opening hours 1 Opening hours 2<br />
Monday 00:00-23:59 -<br />
Tuesday 00:00-23:59 -<br />
Wednesday 00:00-23:59 -<br />
Thursday 00:00-23:59 -<br />
Friday 00:00-23:59 -<br />
Saturday 00:00-23:59 -<br />
Sunday 00:00-23:59 -<br />
Observations/Comments<br />
Office name:<br />
IMPC codel:<br />
Name:<br />
Function:<br />
THESSALONIKI DOUANE<br />
Mr<br />
Address: Industrial Park (VI.PE) of Oraiokastro<br />
540 10 THESSALONIKI<br />
<strong>GR</strong>EECE<br />
Tel:<br />
1: (+0302310)289563<br />
2: (+)<br />
Fax: (+)<br />
E-Mail:<br />
<strong>GR</strong>SKGB<br />
Hours of service and days(s) on which the OE is operating<br />
Opening Hours (Local)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Day Opening hours 1 Opening hours 2<br />
Monday 07:30-15:00 -<br />
Office name:<br />
IMPC codel:<br />
Name:<br />
Function:<br />
PIREEFS DOUANE<br />
Mr<br />
Address: AKTI IETIONOS<br />
185 08 PIREEFS<br />
<strong>GR</strong>EECE<br />
Tel:<br />
1: (+30210)4612343<br />
2: (+30210)4313365<br />
Fax: (+30210)4629871<br />
E-Mail:<br />
<strong><strong>GR</strong>A</strong>THE<br />
F.Deligiannh@elta-net.gr<br />
Tuesday 07:30-15:00 -<br />
Wednesday 07:30-15:00 -<br />
Thursday 07:30-15:00 -<br />
Friday 07:30-15:00 -<br />
Saturday - -<br />
Sunday - -<br />
Observations/Comments<br />
Hours of service and days(s) on which the OE is operating<br />
Opening Hours (Local)<br />
Day Opening hours 1 Opening hours 2<br />
Monday 07:00-14:00 -<br />
Tuesday 07:00-14:00 -<br />
Wednesday 07:00-14:00 -<br />
Thursday 07:00-14:00 -<br />
Friday 07:00-14:00 -<br />
Saturday - -<br />
Sunday - -<br />
Delivery standards<br />
46-47 See the annexes.<br />
Barcode<br />
48 Barcode sample used on all outward<br />
international postal parcels.<br />
Observations/Comments<br />
Date of last update : 02.12.2013<br />
Page 6 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
<strong>Parcel</strong> delivery standards - Air parcel<br />
OE Name<br />
ATHENS AMU<br />
IMPC Code<br />
<strong><strong>GR</strong>A</strong>THA<br />
Tel (+30210)3538171<br />
Fax (+30210)3538401<br />
Hours of operation 00:00 - 24:00<br />
From the airport of destination to the addressee<br />
Arrival at the airport<br />
Days of delivery by zone<br />
Day Time Zone 1 Zone 2 Zone 3<br />
Monday 00:00 - 15:00 Tuesday Wednesday Thursday<br />
Monday 15:01 - 23:59 Wednesday Thursday Friday<br />
Tuesday 00:00 - 15:00 Wednesday Thursday Friday<br />
Tuesday 15:01 - 23:59 Thursday Friday Monday<br />
Wednesday 00:00 - 15:00 Thursday Friday Monday<br />
Wednesday 15:01 - 23:59 Friday Monday Tuesday<br />
Thursday 00:00 - 15:00 Friday Monday Tuesday<br />
Thursday 15:01 - 23:59 Monday Tuesday Wednesday<br />
Friday 00:00 - 23:59 Monday Tuesday Wednesday<br />
Saturday 00:00 - 23:59 Monday Tuesday Wednesday<br />
Sunday 00:00 - 23:59 Tuesday Wednesday Thursday<br />
Definition of zones<br />
Zone 1:<br />
<strong>Post</strong>codes<br />
10000-36999, 54000-57900.<br />
EXCEPT:18010, 18020, 18030, 18040, 18050,<br />
18900<br />
Zone 2:<br />
<strong>Post</strong>codes<br />
18010, 18020, 18030, 18040, 18050, 18900,<br />
63000-63999, 38000-38999, 41200-41599,<br />
45200-45999.<br />
Zone 3:<br />
<strong>Post</strong>codes<br />
Cities<br />
Cities<br />
Cities<br />
REST OF THE COUNTRY<br />
Arrival at office of exchange:<br />
Date of last update : 02.12.2013<br />
Page 7 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
Customs clearance times:<br />
Items subject to customs duty:<br />
Items not subject to customs duty:<br />
In principle generaly 24 hours, depending of the availability<br />
of customs authorities.<br />
24 hours<br />
2 hours<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Comments:<br />
Date of last update : 02.12.2013<br />
Page 8 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
<strong>Parcel</strong> delivery standards - Air parcel<br />
OE Name<br />
ATHENS AMU<br />
IMPC Code<br />
<strong><strong>GR</strong>A</strong>THC<br />
Tel (+30210)3538171<br />
Fax (+30210)3538401<br />
Hours of operation 00:00 - 24:00<br />
From the airport of destination to the addressee<br />
Arrival at the airport<br />
Days of delivery by zone<br />
Day Time Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6<br />
Mon 00:00 - 15:00 Tue Wed Thu Fri --- ---<br />
Mon 15:01 - 23:59 Wed Thu Fri Mon --- ---<br />
Tue 00:00 - 15:00 Wed Thu Fri Mon --- ---<br />
Tue 15:01 - 23:59 Thu Fri Mon Tue --- ---<br />
Wed 00:00 - 15:00 Thu Fri Mon Tue --- ---<br />
Wed 15:01 - 23:59 Fri Mon Tue Wed --- ---<br />
Thu 00:00 - 15:00 Fri Mon Tue Wed --- ---<br />
Thu 15:01 - 23:59 Mon Tue Wed Thu --- ---<br />
Fri 00:00 - 23:59 Mon Tue Wed Thu --- ---<br />
Sat 00:00 - 23:59 Mon Tue Wed Thu --- ---<br />
Sun 00:00 - 23:59 Tue Wed Thu Fri --- ---<br />
Definition of zones<br />
Zone 1:<br />
<strong>Post</strong>codes<br />
10000 - 18009; 18011 - 18019; 18021 - 18029;<br />
18031 - 18039; 18041 - 18049; 18051 - 18899;<br />
18901 - 27999; 30000 - 30999; 32000 - 36999;<br />
54000 – 57999.<br />
Zone 2:<br />
<strong>Post</strong>codes<br />
18010 ; 18020 ; 18030 ; 18040 ; 18050 ; 18900;<br />
38200 - 38599; 41200 - 41599; 45200 - 45599;<br />
63000 – 63999.<br />
Zone 3:<br />
<strong>Post</strong>codes<br />
28000- 29999; 31000 - 31999; 49000 - 49999;<br />
70000 – 74999.<br />
Cities<br />
Cities<br />
Cities<br />
Zone 4:<br />
Date of last update : 02.12.2013<br />
Page 9 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
<strong>Post</strong>codes<br />
37000 - 38199; 38600 - 41199; 41600 - 45199;<br />
45600 - 48999; 50000 - 53999; 58000 - 62999;<br />
64000 - 69999; 75000 – 85999.<br />
Cities<br />
Zone 5:<br />
<strong>Post</strong>codes<br />
Cities<br />
Zone 6:<br />
<strong>Post</strong>codes<br />
Cities<br />
Arrival at office of exchange:<br />
Customs clearance times:<br />
Items subject to customs duty:<br />
Items not subject to customs duty:<br />
In principle generally 24 hours, depending on the<br />
availability of customs authorities<br />
24 hours<br />
2 hours<br />
Comments:<br />
EPG PARCELS ONLY<br />
Date of last update : 02.12.2013<br />
Page 10 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
<strong>Parcel</strong> delivery standards - Surface parcel<br />
OE Name<br />
THESSALONIKI DOUANE<br />
IMPC Code<br />
<strong>GR</strong>SKGB<br />
Tel (+30210)589481<br />
Fax (+30210)601797<br />
Hours of operation 07:30 - 15:00<br />
From the airport/port/office of exchange of destination to the addressee<br />
Arrival at the airport<br />
Days of delivery by zone<br />
Day Time Zone 1 Zone 2 Zone 3<br />
Monday 00:00 - 11:00 Thursday --- ---<br />
Monday 11:01 - 23:59 Friday --- ---<br />
Tuesday 00:00 - 11:00 Friday --- ---<br />
Tuesday 11:01 - 23:59 Monday --- ---<br />
Wednesday 00:00 - 11:00 Monday --- ---<br />
Wednesday 11:01 - 23:59 Tuesday --- ---<br />
Thursday 00:00 - 11:00 Tuesday --- ---<br />
Thursday 11:01 - 23:59 Wednesday --- ---<br />
Friday 00:00 - 11:00 Wednesday --- ---<br />
Friday 11:01 - 23:59 Thursday --- ---<br />
Saturday 00:00 - 23:59 Thursday --- ---<br />
Sunday 00:00 - 23:59 Thursday --- ---<br />
Definition of zones<br />
Zone 1:<br />
<strong>Post</strong>codes<br />
54000-57999, 37-38, 40-41, 40-41, 43, 50, 51,<br />
53, 58, 59, 60, 61, 62, 63, 64-65, 64, 66, 67, 68,<br />
69.<br />
Zone 2:<br />
<strong>Post</strong>codes<br />
Cities<br />
THESSALONIKI, VOLOS, LARISSA, TRIKALA,<br />
KARDITSA, KOZANI, <strong>GR</strong>EVENA, KASTORIA, FLORINA,<br />
EDESSA, VERIA, KATERINI, KILKIS, SERRES,<br />
POLYGYROS, KAVALA, DRAMA, XANTHI,<br />
ALEXANDROUPOLI, KOMOTINI.<br />
Cities<br />
Zone 3:<br />
<strong>Post</strong>codes<br />
Cities<br />
Arrival at office of exchange:<br />
Date of last update : 02.12.2013<br />
Page 11 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Customs clearance times:<br />
Items subject to customs duty:<br />
Items not subject to customs duty:<br />
24 or 48 hours<br />
3 hours<br />
Comments:<br />
Date of last update : 02.12.2013<br />
Page 12 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
<strong>Parcel</strong> delivery standards - Surface parcel<br />
OE Name<br />
PIREEFS DOUANE<br />
IMPC Code<br />
<strong><strong>GR</strong>A</strong>THE<br />
Tel (+30210)4612343<br />
Fax (+30210)4629871<br />
Hours of operation 07:30 - 14:00<br />
From the airport/port/office of exchange of destination to the addressee<br />
Arrival at the airport<br />
Days of delivery by zone<br />
Day Time Zone 1 Zone 2 Zone 3<br />
Monday 00:00 - 11:00 Thursday --- ---<br />
Monday 11:01 - 23:59 Friday --- ---<br />
Tuesday 00:00 - 11:00 Friday --- ---<br />
Tuesday 11:01 - 23:59 Monday --- ---<br />
Wednesday 00:00 - 11:00 Monday --- ---<br />
Wednesday 11:01 - 23:59 Tuesday --- ---<br />
Thursday 00:00 - 11:00 Tuesday --- ---<br />
Thursday 11:01 - 23:59 Wednesday --- ---<br />
Friday 00:00 - 11:00 Wednesday --- ---<br />
Friday 11:01 - 23:59 Thursday --- ---<br />
Saturday 00:00 - 11:00 Thursday --- ---<br />
Sunday 11:01 - 23:59 Thursday --- ---<br />
Definition of zones<br />
Zone 1:<br />
<strong>Post</strong>codes<br />
Zone 2:<br />
<strong>Post</strong>codes<br />
Cities<br />
WHOLE COUNTRY<br />
Cities<br />
Zone 3:<br />
<strong>Post</strong>codes<br />
Cities<br />
Arrival at office of exchange:<br />
Customs clearance times:<br />
Items subject to customs duty:<br />
24 TO 48 HOURS<br />
Date of last update : 02.12.2013<br />
Page 13 of 14
<strong>Parcel</strong> <strong>Post</strong> <strong>Compendium</strong> Online - Annexes<br />
HELLENIC POST (ELTA)<br />
<strong>GR</strong> - <strong>Greece</strong><br />
<strong><strong>GR</strong>A</strong><br />
Items not subject to customs duty:<br />
3 HOURS<br />
Comments:<br />
Last validation date: 2013-09-04<br />
Date of last update : 02.12.2013<br />
Page 14 of 14