Monitoring the Disability Discrimination Act (DDA) 1995 - Centre for ...

‘Potential cases’ under Part III of the Act, again in order to
explore the barriers and difficulties faced in taking such
cases, and the reasons for the relatively small number of such
cases taken to date.
At a more detailed level, the case studies aimed to explore the
following key issues:
■ The processes underlying observed relationships
between factors such as the characteristics of participants,
the availability and quality of representation and support
on the one hand, and case outcomes on the other hand.
■ Access to justice issues, focusing on the factors
influencing the relative paucity of certain types of cases
(eg recruitment cases in Part II, and Part III cases in
general).
■ The barriers that disabled people experience in accessing
advice about the DDA, and within the
adjudication/conciliation system itself.
■ The effectiveness of the conciliation processes which are
available to parties in DDA cases.
■ The sources of information and advice which disabled
people, employers and service providers are using, and
their views and experiences of the quality and utility of
those sources.
■ The impacts of the DDA cases on the parties in the case,
distinguishing where possible between:
❍ Immediate impacts on the parties while the case is
ongoing.
❍ Longer-term impacts, following a case, eg on the
behaviour and policies of employers/service-providers;
on the motivation and well-being of disabled
applicants/claimants in cases; and on the awareness
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