Trust Today June 2011 FINAL.pdf - Bradford Teaching Hospitals ...

Bradford Teaching Hospitals
NHS Foundation Trust
Trust
Today
June 2011
CHILDREN’S SERVICE AND
MEDICINE FOR PLANNED
£28M WARD BLOCK
Staff support special
New Maternity philosophy
launched
New simulation centre and
technical skills lab opened

Trust
Today
Welcome to the latest edition of
Trust Today which is packed full of
your stories with news from around
the hospitals.
We always welcome your news –
whether big or small - so if you have
a story please email communications
manager, Jason Joy (ext 4022) or
communications officer, Tanya Tarry
(ext 4700).
CONTENTS
TECHNICAL SKILLS LABORATORY AND SIMULATION
CENTRE 2
PULLING TOGETHER FOR PATIENTS 3
MATERNITY LAUNCH NEW TEAM PHILOSOPHY 3
NEW BRADFORD INSTITUTE FOR HEALTH RESEARCH
EXTENSION UP FOR REGIONAL DESIGN AWARD 4-5
BORN IN BRADFORD’S FOURTH ANNUAL
TEDDY BEAR’S PICNIC 5
HEP C TRAINING DAY 5
NEW DIVISIONAL MANAGEMENT STRUCTURES
ANNOUNCED 6
NEW WARD BLOCK DECISION 7
TELEWOUND MANAGEMENT IN BRADFORD 7
NON EMERGENCY PATIENT TRANSPORT: A TIMELY
REMINDER TO ALL STAFF 8
STAFF SUPPORT –
CHAPLAINCY AT YOUR SERVICE 9
DIGNITY AT WORK POLICY 9
HOW NIGEL FOUND THE ABILITY TO GIVE THE
GIFT OF SIGHT 10-11
WEEK OF SPECIAL EVENTS 10-11
REDUCING NURSING SICKNESS LEVELS, CAN IT
BE DONE? 12
WHAT CAN THE SERVICE IMPROVEMENT TEAM
DO FOR YOU? 12-13
SAFE HAVEN FAX MACHINES 13
TREVOR STRIKES GOLD 13
RETIREMENTS 14
FRIENDS COOK UP A TREAT 14
BRADFORD HOSPITALS SOCIAL CLUB NEEDS YOU! 15
BOXER LENDS SUPPORT TO EAR TRUST 15
HYDRATION AWARENESS DAY 16
ROYAL FUN AT MATERNITY 16
E-ROSTERING ROLLOUT CONTINUES ACROSS
NURSING 17
DIABETES INFORMATION DAY 17
THE DISABLED STAFF NETWORK GROUP 18
AT YOUR DISPOSAL 18
CLINICAL AUDIT ONLINE GOES LIVE! 19
NEW DIALYSIS UNIT FOR BRI 19
BRADFORD STUDENTS RAISE MORE THAN £3,000
FOR CITY’S HOSPITALS 20
IT’S QUIZTIME 20
2 Trust Today | June 2011
TECHNICAL SKILLS LABORATORY
AND SIMULATION CENTRE
Anew innovative
education centre
costing more
than £730,000 has been
officially opened at the BRI
by Professor Sir Christopher
Edwards, Chairman of NHS
Medical Education England.
The Simulation Centre and
Technical Skills Laboratory
will complement the
existing suite of training
rooms and Sovereign
Lecture Theatre, helping to
put the Foundation Trust
at the cutting edge of
professional healthcare.
The Technical Skills Laboratory, which cost
£485,000 is dedicated to the advancement
of medical training. It will also provide
facilities for the teaching of advanced
surgical techniques across a range of surgical
specialties. The facility has already been used
to host inter-collegiate ENT examinations
and has received high praise from users.
A smaller seminar room equipped with six
dental head simulators will train dentists and
related-staff.
The Simulation Centre, built at a cost of
more than £245,000, consists of several
simulated clinical environments including
a four-bedded ward complete with hoist;
an assisted access WC; a multi-purpose
room which can replicate a patient’s home;
a clinician’s consulting room; a discussion
room, and an operating theatre plus
resuscitation area which can be viewed
from an adjacent seminar room via one-way
viewing glass.
All areas of the Simulation Centre are
equipped with audio-visual recording
equipment to allow various scenarios to be
Simulators in the technical skills laboratory
Practice Educator for Theatres, Andy Sykes and Consultant Anaesthetist,
Dr Jill Horn, preparing for training in the new simulation centre
captured for feedback purposes which, along
with new patient simulators (manikins), are
controlled via the on-site control room.
General Manager for Education, Maria
Neary, added: “The centre also supports the
Foundation Trust’s Patient Safety initiative
by staging clinical scenarios involving
multi-disciplinary teams so that skills can be
practiced in a safe but realistic environment,
all the time reducing the risk to patients.
“Team-working and clinical skills can all be
assessed within the safety of the centre and
the potential for this facility continues to
grow with fire safety, domestic and other
forms of non-clinical training already being
explored.
“This new environment will also provide a
platform for national testing of information
technology devices prior to introduction into
clinical practice (Model Community Project).”
The official opening coincided with the
transfer of the education team, formerly
based at St Luke’s, to the B floor of Field
House. A suite of small and medium-sized
training rooms caters for
a range of training and
development courses
including moving and
handling, resuscitation and
first aid.
United on a single site,
the Education Service aims
to provide a high quality
responsive and proactive
service to users.

Following the integration of BACHS staff into Bradford Teaching Hospitals on
April 1, community teams from across the city have been joining forces with
new colleagues in a bid to improve patient care and the patient experience for
the people of Bradford. Here is one example of how teams from the hospital
and the community have amalgamated their work.
PULLING TOGETHER FOR PATIENTS
by Lindsay Longfield, Head of Intermediate and Long Term Care Services
One of the benefits of community
services transferring to the
Foundation Trust, as part of
Transforming Community Services (TCS), is
integrating patient care pathways.
Within the first few weeks of transfer, the
Community Support Teams (CSTs) have been
working on the Medical Admissions Unit
with colleagues as part of the Outpatients
and Home Parenteral Antibiotic Therapy
(OPHAT) Service, integrating the community
and acute care pathway to enable patients to
be clinically managed quickly, smoothly and
in the most appropriate setting.
The teams, which have a single point of access,
deliver care to patients in their own homes to
prevent acute hospital admission.
The CSTs have also strengthened their
relationship with A&E and from last month a
team has been based in A&E during the late
shift. This helps identify patients who could be
discharged quickly from A&E as the team can
put in a care package immediately and assist
with patient flow.
The Community Support Teams are looking
forward to further transforming patient
pathways and improving the patient’s experience.
Consultant Dr James Dunbar with sister Eileen
Slater and Charge Nurse Phil Batch in the OPHAT
Clinic on ward 4 BRI
MATERNITY LAUNCH NEW TEAM PHILOSOPHY
Anew team philosophy which outlines
expected standards of behaviour
for all staff working in maternity
services has been launched.
Over the past two years significant efforts
have taken place across Maternity Services
to encourage a more positive working
environment following varied feedback
about the service.
A programme of improvement has taken
place including:
■ A new, regular maternity newsletter
■ Employee of the month – to be launched
soon
■ “You said - We did” notice boards
■ Suggestion boxes in all areas
■ Upgraded dining room facilities
■ Confidence and Assertiveness workshops
■ A Team Dynamics group to co-ordinate
and sustain on-going work
■ Induction packs have been updated in all
areas
■ A combined Neonatal / Maternity Forum
Group
The principles which enshrine the new team
philosophy include:
■ Communication: the key to excellent
health care.
■ Respecting others: ensuring women
and colleagues are treated with equality,
dignity, respect, fairness and autonomy.
■ Addressing problems: Challenging
professionally and engaging positively in
resolution.
■ Focus: Listening to women and families
and respecting their decisions.
■ Teamwork: valuing everyone’s contribution.
Matron Sheila Nolan said: “It’s fantastic
to see how well maternity staff are
embracing the new team philosophy
and the programme of improvement
that has been implemented recently.
Staff are saying that it is a much better
working environment compared to a
year ago and there is a definite buzz
around the department
“Already we are seeing signs that an
improved working atmosphere and
greater team and peer support are
bearing fruit as patient complaints
about attitude and behaviour have
decreased.
“We hope that by continually
reinforcing a positive environment
this new philosophy will lead to,
what many of us already believe, that
working in maternity is a great place
to be and that the fall in complaints
will be an increasing trend, rather
than a one-off. But it is a great start
and all praise must go to the staff for
their hard work and efforts which
are clearly paying off.”
Recent feedback from Bradford
University’s Midwifery and
MID Ref: 11032410
Reproductive Health division also praised
labour ward staff for their welcome,
support, individual greetings and the
friendly and positive atmosphere which their
students experienced recently during their
second year placements.
For more information please contact Matron
Sheila Nolan on 4505.
Maternity Services
Make Every Day
a Good Day
We create the culture we work in.
Positivity isn’t just nice to be around,
it’s contagious.
■ We want women to have the best possible
experience and their feedback to reflect this.
■ We also want our staff to be proud to work for
Bradford Women’s Services and to work
effectively as part of a team.
■ All staff have the right to work in an environment
which is professional and positive.
Bradford Teaching Hospitals
NHS Foundation Trust
The Maternity Team Philosophy poster which
was specially designed for the project launch
The Maternity Team Dynamics group
Trust Today | June 2011
3

NEW BRADFORD INSTITUTE FOR HEALTH
RESEARCH EXTENSION UP FOR
REGIONAL DESIGN AWARD
The Bradford Institute for Health Research’s new
£2.25 million extension has been shortlisted for a
regional design prize.
The Bradford Institute for Health
Research’s new £2.25 million
extension has been shortlisted for a
regional design prize.
The building, which was recently opened
by the Government’s Chief Medical Officer,
Dame Sally Davies, is up for the West
Yorkshire Local Authority Building Control
Excellence Awards. If successful it will be
entered into the Yorkshire awards, before
going on to the nationals.
The new extension was opened by Professor
Dame Sally Davies in March. During her visit
Dame Sally heard about the world-class
work being undertaken by researchers as
the opening coincided with the Institute’s
first inaugural conference.
Professor John Wright, the Institute’s
Director, said: “Dame Sally’s visit is
testimony to how fast and how far medical
research in Bradford has travelled in the past
few years.”
The new extension, which is based within
the grounds of the Bradford Royal Infirmary
(BRI), will house 70 research staff from NHS
Trusts in Bradford and academic staff from
the universities of Bradford, Leeds and York.
Professor Dame Sally C. Davies, Chief
Medical Officer and Chief Scientific Adviser
at the Department of Health said: “I hope
this new research facility will play an
important role in the region. Research is vital
in providing the new knowledge needed
to improve health outcomes and reduce
inequalities. It is even more important when
resources are under pressure because it
identifies ways of preventing, diagnosing
and treating disease.”
During the inaugural conference,
work showcased at the event included
presentations from Professor Wright,
Professor Neil Small (Bradford University)
and Ann Barrett (BiB) on the Born in
Bradford project, Professor Trevor Sheldon
(Deputy Vice Chancellor of York University)
who delivered one of the event’s keynote
speeches, Professor Anne Forster (Leeds
University) on stroke research and how
research trials are improving the
care of patients, Professor John
Young (Leeds Uni) on community
hospitals, Dr Rebecca Lawton (Leeds
Uni) on patient involvement in
research, Dr Ghazala Mir (Leeds Uni)
on addressing depression in Muslim
communities and Professor Des
Tobin (Bradford Uni) on Bradford as
a centre of research excellence in
skin sciences.
Since its inception five years
ago, research income from
national and international
funding bodies has grown
to £5 million a year. It is the
second biggest recruiter of
patients to research studies in the
region.
Professor Wright added: “We are
developing a world-class centre for
medical research for the benefit of
local people.
“The Institute is good for local
people as they will benefit from our
research and good for staff in that it
attracts talented, bright researchers to
come to Bradford.”
Dame Sally presenting
the keynote speech at
the Institute’s inaugural
conference
View of the interior
4 Trust Today | June 2011

BORN IN BRADFORD’S
FOURTH ANNUAL TEDDY
BEAR’S PICNIC
BIHR Conference poster winners:
1st Prize £500
“The development and feasibility of a method for observing
the experiences of people with dementia in general hospital
wards for use in a national audit.” BIHR representatives:
Rosemary Woolley, John Young, Jill Hoyle and the Academic
Unit of Elderly Care & Rehabilitation.
2nd Prize £250
“Understanding interactions in interpreted triadic medical
consultations in primary care” Leeds Institute of Health
Sciences: Shuangyu Li, David Pearson, Mike Baynham, Sarah
Escott and the Academic Unit of Primary Care,
3rd prize £100
“Lugol’s Iodine in Head and Neck Cancer Surgery (LIHNCS).”
The Maxillofacial Unit, St Luke’s Hospital: James McCaul,
Andrew Pick, David Sutton, Victoria Drew.
Born in Bradford’s Fourth Annual Teddy Bear’s Picnic
will take place in Lister Park on Thursday, July 14, from
11.30am-2pm.
The event is a birthday celebration for the children of the
first mums to be recruited to Born in Bradford and is also an
opportunity for any Foundation Trust department to have a
stand at which to promote their own health information.
Last year Breast Feeding, Healthy Eating, Sickle Cell Anaemia
and Chronic Heart Disease were among the 40 information
stalls present.
The event is widely advertised around the city and all 13,500
BiB families receive an invitation through their BiB newsletter.
Last year over 800 people attended, the event was a great
success and we expect more people this year.
The Teddy Bears’ Picnic brings people together from all
across Bradford. It is a great way to get your health messages
out to this large number of parents with young children.
Any department wishing to have an information stall at the
event should contact: Ann Barratt on ext 3409 or email:
Ann.barratt@bradfordhospitals.nhs.uk
HEP C TRAINING DAY
Bradford’s liver team have hosted a training day
on viral hepatitis for healthcare professionals
from the Yorkshire region. Liver experts from
Leeds and Hull contributed to the day which was
attended by more than 60 delegates from a variety of
organisations including the drug services.
Shabana Begum, from the Hep C Trust, gave a
presentation on the life-threatening condition, along
with two other patients who spoke about their illness.
“The patients’ life stories greatly moved the audience
and gave clinicians a real insight into what it’s like to
live with the virus,” said BRI consultant hepatologist,
Dr Sulleman Moreea.
Trust Today | June 2011
5

NEW DIVISIONAL MANAGEMENT STRUCTURES ANNOUNCED
The Foundation Trust is moving to
four Clinical Divisions of Clinical
Support Services, Medicine, Surgery &
Anaesthesia and Women & Children’s.
The new management structures have been
put in place to provide greater co-ordination
across clinical services and help us achieve
better alignment of management expertise
and directorate needs. The new structures
will provide stronger clinical engagement and
ownership as the Foundation Trust addresses
the forthcoming challenges faced by the
organisation over the next four years. They will
also secure the best value for management
costs.
It is hoped the new structures will also help
integrate the recently transferred community
and intermediate care services in a way that
enables patient pathways to be re-designed,
promoting system-wide improvement in
quality and productivity.
The new Divisional Clinical Directors and
General Managers took up their positions
on June 1.
The new Divisional Clinical Directors:
Clinical Support Services – Dr Jonathan
Barber
Jonathan is a Consultant Vascular Radiologist
with nearly 10 years’ service at BTH. He says: “I
am delighted at my recent appointment to the
post of Divisional Clinical Director for Clinical
Support Services, and look forward to the
challenges that this role will inevitably present.
It is evident that there are some areas of
excellent clinical practice within the specialities
that make up the Division. We need to build
on these examples, and look at ways of
incorporating them into the working practices
of other areas within the Division. We must
also acknowledge that there are challenging
times ahead for all services at BTH. Most
patients are exposed to at least one clinical
service that the Division has in its portfolio - I
therefore believe that the Division of Clinical
Support Services has a key role in helping the
FT achieve its necessary corporate objectives.
It will be my pleasure to work with colleagues
from both within and outside the Division to
deliver these goals.”
Surgery & Anaesthesia – Mr Anthony
Watters
Tony was appointed as a Consultant
Orthopaedic Surgeon 14 years ago. He
specialises in Trauma and Upper Limb Surgery
and receives referrals from a significant section
of West Yorkshire. He says: “I see the new
Divisional Structure as an opportunity to
develop a more co-ordinated and co-operative
service for the patients of Bradford and West
Yorkshire.”
Women & Children – Dr Des Ginby
Des is a Consultant Paediatrician with an
interest in childhood epilepsy. He has worked
for the Trust for more than 14 years and
is looking forward to the challenges this
new role brings. He says: “There are many
challenges ahead and many opportunities. We
look forward to the successful delivery of the
maternity birth centre. We are delighted to
have secured the Trust’s backing for the new
ward block to go to children’s services as this
will make a huge difference to the delivery
of inpatient care. Transforming community
services, with the incorporation of the
children’s community team, provides exciting
opportunities to integrate and deliver care
across secondary and primary care.”
Medicine – Dr Robin Jeffrey (on
an interim basis for six months):
Dr Harry Ashurst will take up Dr Jeffrey’s
duties as Deputy Medical Director (Clinical
Governance).
Robin has been a consultant nephrologist since
1994 and was clinical director for medical
specialties until 2007, before taking up the
post of Deputy Medical Director for Clinical
governance. He says: “My brief aims are to
provide leadership in difficult financial times,
to set up a new effective clinical management
structure, and to ensure that the annual plan
is delivered.”
The new Divisional General Managers:
Medicine – Ms Maria Neary
Maria’s NHS career began in 1979 when
she started nurse training at St James
Hospital in Leeds. She remained there for
15 years gaining experience in a range of
adult specialties. Maria came to Bradford
Teaching Hospitals in 1994 as Head of Nursing
Practice Development. Since then she’s
held professional and managerial positions
and played a pivotal role in the education
department since 2003. In 2006 Maria took
up the additional post of General Manager for
Cancer Services.
Clinical Support Services – Ms Doranne
Beresford
Doranne trained as a radiographer at the
Bradford School of Radiography before
spending 15 years working as a clinical
radiographer in hospitals across Yorkshire and
Wales. During this time she also obtained
further professional and post-graduate
qualifications. In 1996 she returned to
Leeds to manage radiology services at
Leeds Teaching Hospitals before joining the
Foundation Trust in 2006 as General Manager
of the Imaging Directorate.
Women & Children – Ms Sue Nguyen
Sue has a nursing background and holds
qualifications in health visiting and child
psychiatry. She has a significant background
in managing children’s services within primary
care and has worked in the Bradford and
Airedale area for 17 years. Sue managed
children’s and specialist services for the PCT in
Bradford before joining the Foundation Trust in
October 2009.
Surgery & Anaesthesia – to be appointed
New arrangements within each division
have also been unveiled and the new
divisions will become fully operational
from July 1, at which point the current 10
directorate management roles will have
been replaced.
The new clinical divisions are summarised in the
table below:
Directorate Services 1
Medicine
Surgery &
Anaesthesia
Clinical
Support
Women &
Children
Emergency Care (Acute
Medicine, A&E, Coronary Care)
Medical Specialties 2
Sexual Health
Cancer Services
Elderly Care
Stroke Services
Community Hospitals &
Community Support Teams
Acute Surgery (General, Vascular
and Breast Surgery, Urology,
Gastroenterology)
Anaesthesia (Theatres, Critical
Care & Pain)
Orthopaedics
Head & Neck (Dentistry, ENT,
OMFS, Ophthalmology, Plastics)
Westwood Park
York Suite
Imaging (inc Pennine BSP)
Pathology
Pharmacy
Therapies
Outpatients & Patient Admin
Maternity & Gynaecology
Children’s Services
Chief Executive, Miles Scott, said: “The
introduction of four new clinical divisions, each
led by a Divisional Clinical Director supported
by a Divisional General Manager, represents
important changes for the organisation.
“The effectiveness of the new arrangements
will be reviewed after six months in January
2012. This will provide us with the opportunity
to ensure that any lessons arising from the
implementation are properly learned.”
Latest up-to-date details can be found on
both the announcements and documents
sections of the staff intranet under the
heading ‘new divisional management
structures’.
(Footnotes)
1 BACHS services have aligned with clinical
specialties where they are not mentioned separately,
eg Children’s Community Nursing will be with
Children’s Services
2 Cardiology, Dermatology, Diabetes &
Endocrinology, Infectious Diseases, Neurology,
Rheumatology, Renal, Respiratory
6 Trust Today | June 2011

Artist’s impression of what the new BRI entrance might look like
NEW WARD BLOCK DECISION By Keir Shillaker
The joint bid of Children’s Services and
Medicine has emerged as the preferred
option for the new £28 million ward
block being planned for the BRI.
The public was asked to join staff, patients
and governors of the Foundation Trust
in deciding whether cancer services or
children’s services should be housed there.
As a result of the consultation, the ward
block panel recommendation to the Board
of Directors that the children’s facility /
Medical Admissions Unit should be the
preferred option was accepted. If the build
goes ahead, existing accommodation for
cancer services will be refurbished.
The children’s unit in the new block would
replace wards 16 and 17. The new block will
also house a redeveloped entrance.
The development
of a new Medical
Assessment Unit will
deliver improved single
sex accommodation,
better patient flow from
A&E and the ability to
deliver more outpatient
assessment clinics.
For Children’s Services,
the development
will improve High
Dependency Care and
patient safety, provide
better accommodation
for children and their parents/carers and
ensure the service is well placed to cope
with an increasing childhood population
over the coming years.
Artist’s impression of a children’s
ward side room
No decision will be made regarding
construction until final approval at the
Board of Directors in April 2012.
TELEWOUND MANAGEMENT
IN BRADFORD
Nurse consultant, Kath Vowden,
is leading a team of researchers
looking at improving wound
care for patients in nursing homes. The
project, funded in part by Regional
Innovation Funding from Yorkshire and
Humberside Strategic Health Authority,
brings together technology companies,
O2 Health, Longhand Data and Smartcare
ADL, and health care teams in Bradford
and Sheffield along with patients and staff
from 30 nursing homes in the two cities.
The trial is designed to look at potential
cost savings and improvements in patient
outcomes that could be derived from the
introduction of new technology. Patients
in half the homes will receive their normal
care while those in the remaining nursing
homes will see nurses record symptoms
and signs using digital pens and paper
technology developed by Longhand Data
and the Wound Healing Unit in Bradford.
This will be linked to digital pictures of
wounds taken using a mobile phone with
specially developed software which allows
the images to be upload and securely
stored on an NHS server. These images
and the uploaded patient details will
be reviewed by Nurse Consultants Kath
Vowden in Bradford and Brenda King in
Sheffield, who will then phone or email
their counterparts in the nursing homes
with instructions for treatment.
After months of careful preparation the
project has just gone live with Research
Nurse Wendy Jepson visiting the local
nursing homes to provide training on the
use of both the camera phone and digital
pen technology. Kath presented details of
the study both locally and nationally, most
recently at the Healthcare Innovations
Expo in London where the project
attracted widespread interest.
Trust Today | June 2011
7

NON EMERGENCY PATIENT TRANSPORT:
A TIMELY REMINDER TO ALL STAFF
The Transport Department have put
out a reminder to all staff who book
non-emergency patient transport after
an internal audit revealed that more than
£53,000 was spent on patients who never
made the journey.
In 2010-2011, 51,617 patient journeys
were booked to travel by Patient Transport
Services (PTS). PTS’s main work involves
the transportation of non-urgent, planned
transportation of patients whose medical
needs require transport to and from a base
providing NHS Healthcare and between NHS
Healthcare providers. This usually involves the
use of a wide range of vehicles to cater for
different levels of patient care.
Now an audit carried out by the Foundation
Trust’s service manager for patient transport,
Peter Bateman has uncovered that the vast
majority of patients used their own cars to
attend appointments, but there were:
■ 4,494 escorts booked to travel with
patients costing £47,097.
■ 5,075 abortive journeys (when an
ambulance called to collect a patient who
for various reason did not travel) costing
£53,186. The 3 biggest groups in this
section were:
■ 1,201 patients claimed there were
not aware / or had forgotten their
appointment and didn’t travel when the
transport turned up costing £12,586
■ 1,165 patients had already left when
the ambulance called for them costing
£12,209
■ 886 patients did not require transport
even though it had been booked and
subsequently made their own way to and
from hospital costing £9,285
■ In the wake of the audit and following
NHS Bradford and Airedale’s recently
voiced concern over the misuse of
patient transport, as it is the PCT who
is responsible for purchasing transport
for their patients to attend hospital
appointments, all staff need to ensure that
they follow the correct booking procedure
so that patients booked onto transport
meet the correct criteria.
Department of Health guidelines state
that patients are eligible to use patient
transport if their medical problems would
be made worse if they used another means
of transport such as bus, taxi or their own
vehicle to get to hospital. People who suffer
with severe mobility problems are eligible
under the patient transport criteria.
Eligible patients include those:
■ where the patient’s medical condition
requires the skills or support of PTS staff
on/after the journey and/or where it
would be detrimental to the patient’s
condition or recovery if they were to travel
by other means
■ where the patient’s medical condition
impacts on their mobility to an extent that
they would be unable to access healthcare
and/or it would be detrimental to the
patient’s condition or recovery to travel by
other means recognised as the parent or
guardian of a child needing transport
Peter said: “Ambulance/patient transport is
not an automatic right for patients attending
the hospital; rather, it is the patient’s
responsibility to make their own way to and
from hospital. The cost to the patient, of
getting to the hospital is not a reason for
granting ambulance/patient transport.
“Eligibility is based on medical need and not
social care needs. The transport service is only
available for patients who legitimately require
it and only qualified medical personnel are
authorised to determine eligibility based upon
clinical assessment.
“Transport cannot be provided for patients
who are able to travel by public transport,
in their own cars, or who have relatives or
friends who could bring them to and from
the hospitals.
All staff responsible for booking patient
transport must check that the patient is
eligible for transport prior to booking.
All patients coming to Bradford Teaching
Hospitals who have transport booked for
them must be told that they need to be
ready to travel 1 ½ hours before their
appointment time.
When patients are being discharged from
hospital, only one small item of luggage can
be taken in the ambulance. Ambulances are
not able to carry any more items for health
and safety reasons.
Any patients who have a signed Do Not
Resuscitate form (DNAR) can be transported
on a PTS vehicle but staff must inform YAS
(Yorkshire Ambulance Service) of its existence.
They must also be told the patient’s condition
and if there are any additional requirements
like a special type of vehicle required, if
suction is needed, if the patient is ok to travel
with others or needs
to be taken alone.
Under new
guidelines recently
issued by the DoH
and the PCT a copy
of the SIGNED
DNAR order must
travel with the
patient at all times
– for example,
with patient notes
or in an envelope
handed to the
crew. If the form is
not available then
Peter Bateman service
manager for patient
transport
the patient will not be allowed to travel until
it is.
Any patient classed as ‘infectious’ can travel
on a PTS vehicle but YAS must again, be
informed of the type of infection, whether
the patient can travel alone or with others,
and what type of condition they have as
the ambulance might have to be cleaned
thoroughly before being used again and the
crew might need protective clothing.
Please manage patients who have been
refused transport sensitively and if they
wish to complain ask them to contact NHS
Bradford and Airedale’s Patient and Advice
and Liaison Service (PALS) on 01274 237555,
email pals@bradford.nhs.uk, text 07797
870008 or write to: Patient Advice and
Liaison Service, FREEPOST RLZH-XTUZ-YAZK,
Douglas Mill, Bowling Old Lane, Bradford
BD5 7JR.
8 Trust Today | June 2011

In the last edition of Trust Today an article entitled: Staff Support: So What’s Available? contained some errors. We’d like
to apologise to readers and hope the articles below help signpost staff to the various services on offer at the Foundation
Trust. Information on what is available from the work counselling support service will appear in September’s Trust Today.
STAFF SUPPORT –
CHAPLAINCY AT YOUR SERVICE
By Rev Chris Johnson
The Chaplaincy service has been
part of and employed by the NHS
since 1948. We may be religious in
our titles, for example I am the Church
of England Chaplain, but we have a
responsibility to work with people of no
faith as well.
We are not allowed to be evangelistic, so
we are here to provide support to patients
during their hospital journey and during
some very difficult moments in their lives.
Our brief is to work around the patient
agenda and not ours. In practice that
means if you feel that a patient (or carer)
could benefit from some support then
all you have to do is let us know. We are
available 24/7.
We are also here for staff. We are
not counsellors but we do use some
counselling skills like listening. Our
promise is not to talk about religion
(unless specifically asked) but to respond
to your request. It may be that you just
want to talk and that’s OK. No strings
attached. No commitment. Not lots of
meetings. And all confidential.
You may also have come across our
volunteer visitors. We have around 100
visitors whose main task is to visit patients
on the wards and in other areas of the
Foundation Trust like A&E. Their role is
to talk to patients in a similar way to
ourselves and staff can also talk to them.
So Chaplaincy has much to offer staff and
patients / the organisation. We are at your
service.
Rev Chris Johnson
To speak to a Chaplain call 5819 or
mobile #6630.
DIGNITY AT WORK POLICY By Wendy Davis
The Foundation Trust is committed
to ensuring that all staff can seek,
obtain and retain employment
without harassment, bullying,
discrimination or intimidation, and that
staff are treated with consideration,
dignity and respect by its employees.
Since making this statement within the
policy, the NHS Constitution (March
2010) states within the pledges relating
to employees, that we may:
“…expect reasonable steps are taken
by the employer to ensure protection
from less favourable treatment by
fellow employees, patients and
others (e.g. bullying or harassment).”
“….have healthy and safe working
conditions and an environment
free from harassment, bullying or
violence.”
and that we
“….are treated fairly, equally and
free from discrimination.”
The Dignity at Work Policy exists so that
staff access advice and support in the
event that they experience difficulty
related to harassment and/or bullying
from another member of staff.
A team of Dignity at Work Advisors
provides confidential, independent, and
impartial support and advice to any
member of staff who wishes to seek help
in resolving a difficulty. Support ranges
from providing staff with an opportunity
to talk through a problem away from
their place of work, to accompanying
staff to meetings, helping someone
decide how best to deal with a problem,
or structuring a formal or informal
complaint. The Advisors can provide a
useful sounding board, giving perspective
and advice about how to
handle situations at a pace David Hahn
which is comfortable to the Emma Clinton
individual.
Gill Waudby
If you would like to discuss
a difficulty in absolute Jayne Marran
confidence, contact the
Jo Kirk
Dignity at Work Co-
Ordinator, Wendy Davis Judith Parrish
on 4048 who will seek Linda Pinder
availability of one of the
Maeve Robinson
following advisors.
Maria Neary
Sometimes, bringing in
Mohammed Arshad
a third party to mediate
is helpful. The mediation Rachel Sorhaindo
service is available for Simi Thapar
anybody who wishes
Tania Windle
to resolve problems of
harassment or bullying in
Trish Cockrem
this way.
An anonymised report is sent to the FT
Executive Director team every quarter so
that they are aware of the numbers and
type of complaints which staff have. No
detail is given which would identify a
member of staff.
The Dignity at Work Policy can be accessed
via the intranet.
Contact Wendy Davis on 4048 if you
would like to know more.
Finance Manager
Sister A&E
PALS Officer
Training and Development
Co-Ordinator
Drug Liaison Midwife
Wheelchair Co-Ordinator
Advanced Nurse Practitioner
Medical Secretary
General Manager
Muslim Chaplain
Transport Services Manager
Cardiac Rehabilitation Sister
Sister A&E
Breast Care Nurse Specialist
Trust Today | June 2011
9

HOW NIGEL FOUND THE ABILITY TO GIVE
Nigel James is the Foundation Trust’s surgeon who carries out corneal transplants.
Until recently, Yorkshire had one of the worst eye donation rates. We don’t know the
reasons why, but over the past year this has improved significantly following discussions
with the families of those people who donate solid organs after their death.
Communications officer, Tanya Tarry, talks to the man who is helping to give Bradford’s
eye patients the gift of sight.
For Nigel James life has come full
circle. The son of a Keighley woman
who was brought up in Zimbabwe
and South Africa, he only discovered his
Yorkshire roots when family told him about
his mother’s heritage upon hearing that he
was taking up a post in Bradford back in
1996.
Now as Consultant Ophthalmologist at
the Bradford Royal Infirmary for more than
15 years, he says: “I suppose you could
say that I’ve gone full circle but there is
something quite strange about completing
the circle without any intention to do it.”
A section of the cornea
which will be used in the
deep lamellar transplant
(where three of the five
front layers are used).
He first became interested in giving people
sight while working in Namibia as a young
doctor fresh out of medical training in
Cape Town in the 1980s.
“I started working in the eye department
and initially it started off as something I
enjoyed doing but then I became attracted
to eye surgery because it is very precise,
intricate surgery.
“I really enjoyed it and felt that I could
make quite a difference to people’s lives as
a lot of the population lived away from the
towns, had lost vision later in life, and just
accepted it so to be able to help them see
again was just astounding. Most assumed
that they would just go blind so to regain
their sight meant the world to them …
and to me.”
Nigel took up his post in the city after
spells of training in Nottingham, Windsor,
Reading and Leeds. He specialises in
corneal abnormalities, anterior segment
and cataracts.
But it is his skill in eye surgery which
makes him the Foundation Trust’s only
corneal transplant surgeon.
The shortage of organs in
the UK means that NHSBT
(blood and transplant)
only supplies the hospital
with one cornea donation
The transplant box in which
the cornea was transported
to the hospital in.
Eye surgeon Nigel James
every time he carries out a surgical list. He
performs two lists a week.
“There is a great need to increase donation
as we are restricted to one patient a list,
which is a situation replicated throughout
the country, but if we only had more corneas
we could transplant more people and bring
down our waiting times,” says Nigel in a
soft Zimbabwean accent.
There is a great need for eye transplants in
Bradford.
“We have an eye problem which is unique to
Bradford because our south Asian population
has four times the rate of keratoconus seen
in other areas of the county,” adds Nigel.
Keratoconus is a condition where the cornea
becomes thin and then distorts – 20 per cent
of patients will need a corneal transplant,
usually in both eyes.
“No one knows why this is more prevalent
in the city, it can be inherited, but in the vast
majority of people that we see it appears to
be isolated cases within families.”
The next largest group in need of corneal
transplants in Bradford are those eye patients
suffering from Fuchs Corneal Dystrophy
WEEK OF SPECIAL EVENTS
Come to our AGM
You are invited to come along to our
Annual General Meeting being held on
Wednesday, September 14 from 1 to 2pm
in the Sovereign Lecture Theatre.
There will also be an opportunity to hear
formal presentations including an outline
of our priorities for this year and our
successes over the last.
Summaries of our Annual Report and
Accounts will also be available to collect
on the day.
Come to our Open Event
Visit our stalls for some interactive fun
and celebrate the achievements of staff
showcasing some excellent examples of
their healthcare work and patient care.
Nominate a Trust Star for
our Hospital Oscars
Nominations will open soon for this
year’s Hospital Oscars where we celebrate
teams and individuals right across the
Foundation Trust. This is a tremendous
10 Trust Today | June 2011

THE GIFT OF SIGHT
(people have less cells in the inside of
their cornea which leads to swelling),
followed by patients with trauma to the
eye and finally patients with corneal ulcers
(a condition more common in patients
who wear contact lenses as they can be
susceptible to eye-lid disease).
Recent technological surgical
advancements have transformed the
way surgeons like Nigel carry out eye
transplants. Five years ago, the whole
cornea had to be replaced and sewn in
situ using 16 sutures (stitches) a tenth of
the thickness of a human hair. Nowadays
operations have been revolutionised
and there are various types of corneal
transplants where the various layers of the
cornea are replaced rather than the whole
lens.
“We used to have one operation but
now, thanks to keyhole surgery, there are
different types of corneal transplant, from
a full-thickness transplant (where all five
layers of the cornea are used) to a deep
lamellar transplant (where three of the five
front layers are used).
“We try not to remove the two inner
layers of the cornea as they are usually
responsible for rejection, so if we can keep
the patient’s own healthy cells, then we
would rather leave them. This technique is
usually used on keratoconus patients, but
not always.
“Finally Dsek (Descemet’s Stripping
Endothelial Keratoplasty) is where we
transplant the inner two layers of the
cornea. Patients with Fuchs tend to
have this operation as there is often a
problem with a number of cells. With this
operation, the transplanted cornea is held
in place, not with stitches, but with an air
bubble which is syringed into place in the
eye and then reabsorbed back into the
body within 24 hours.”
Patients have
to lie on their
backs for an
hour to position
the transplant as the
patient has no stitches, just
a two and a half millimetre incision.
A corneal transplant takes between 60
minutes and an hour and a half to carry out.
Unlike other major organ transplants where
recipients take anti-rejection drugs for the
rest of their lives, after a year most cornea
transplant patients will not need to take
immunosuppressants, which come in the
form of eye drops.
“To some extent the eye is a protective
site,” adds Nigel. “Because the cornea lacks
blood vessels so the rejection rate reduces as
time passes.”
The waiting list for a cornea transplant is
currently nine months but in neighbouring
areas this can be almost doubled.
Unlike other organ donations, the majority
of corneas don’t need to be tissue-matched,
unless the patient has had a number
of failed grafts then matching will be
considered. Likewise, corneal transplants
don’t have to be matched to race or blood
type.
For safety reasons, only one cornea is
replaced at a time because if an infection
sets in the patient could lose their sight.
This is the position for all eye operations.
In Bradford the oldest recipient has been
96-years-old while the youngest has
been 14.
“The other thing which is different to the
norm in cornea transplantation compared
to major organ donations is that older
donors can give sight to very much younger
patients,” said Nigel.
“Older people might think, well if I am 70
and donate my eyes, they won’t use them,
but actually this is not the case and corneas
from those of advanced age can be used for
much younger patients.
“I would say to people reading this piece
and thinking about not donating their eyes
after their death, that the gift of sight is
incredible and it is an incredible thing to be
able to give someone else.”
A deep lamellar transplant
Transplants save lives.
To join the NHS Organ Donor Register:
■ go to www.organdonation.nhs.uk
■ call 0300 123 23 23
■ text SAVE to 84118
testimony to the hard work of staff and
the quality of the care we provide.
Entries need to be in by September 1 so
now is the time to plan what you want to
say and who you want to nominate for
individual Oscars or Team of the Year.
Both award ceremonies are possible
thanks to the generous sponsorship of
Sovereign Health Care, which is working
in partnership with the Trust to support
the awards.
For more information about the Oscars
or Team of the Year contact Head of
Corporate Affairs, Jo Bray, via groupwise
email.
Downloaded nomination forms
will soon be available on the staff
intranet.
Staff Quiz
Held on the Thursday night, the
staff quiz is an ever-popular event
for employees. To book your
table please contact PA Sheridan
Osborne on 4794 or send an
email.
Friday Night Finale
Back by popular demand the Friday
Night Finale will feature live bands, food
and dancing. More details will follow so
keep an eye out on the announcements
section of the staff intranet on how to
obtain tickets for this event.
Trust Today | June 2011
11

REDUCING NURSING SICKNESS LEVELS,
CAN IT BE DONE?
By Patient Service Manager for Elderly Care, Debbie Beaumont
Managing nursing sickness at ward
and department level can be
a challenge but high levels of
sickness make it very difficult for ward sisters
to manage their staffing levels and budgets
well.
In elderly care we have worked very hard to
ensure staff understand the Trust absence
policy and manage all staff in a consistent
and fair way.
Staff understand that if sickness levels are
high this impacts on their ability to provide
the best possible care for patients, and that
all episodes of sickness can’t always be
covered with agency or our own TNR (bank
nurse) staff as this has a negative effect on
the budgets.
As at the end of February 2011 the Trusts
sickness absence rate was 5.26%. Between
the 4 elderly care wards the rate was
3.98%. Ward 3, the elderly care admission
ward, had a particularly low level at 1.85%.
Ward 3 is a very busy area which admits
patients over the age of 77, these patients
often have complex medical histories and
can be very unwell on arrival in hospital.
On average, ward 3 admits 20 patients
a day through 25 beds which makes
for a challenging working environment,
compounded by the fact that many of
these patients are highly dependent on
nursing care.
Ward 3 Sister, Brenda Mosley, is justifiably
proud of how well the staff work
together and their low levels of sickness,
which she attributes to:
■ Strict adherence to the sickness
absence policy and prompt action
after an episode of sickness
■ Referral to occupational medicine for
support where required
■ Senior nurses lead with low levels of
sickness themselves
■ High level of morale on the ward and a
strong team ethos
■ Low levels of TNR and agency usage
■ Duty rotas produced well in advance to
enable staff to change shifts if necessary
■ Staff who have no sickness over the year
have the first choice to request time off
over Christmas and New Year.
These ward level processes are supported by:
■ Prompt management response to sickness
meetings and progressing staff within the
policy
From left, Matron Dawn Parkes, Ward 3
Sister Brenda Mosley with Patient Services
Manager for Elderly Care Debbie Beaumont
■ The use of a shared database for all
staff sickness which is monitored by the
Matron and Patient Service Manager.
Having a good team spirit and a
determination to provide excellent nursing
care gives the team on ward 3 a degree of
job satisfaction that can often be lost when
staff are struggling to cope with gaps in
rotas.
Managing sickness is not easy but this
team demonstrates that by working well
together, it can be done.
WHAT CAN THE SERVICE IMPROVEMENT TEAM
By Tahier Kazmi
T
Head of Service Improvement, Sihem Bounoua (centre)
with the Service Improvement Team
he Service Improvement Team provides support to the
Foundation Trust in delivering improvements in service
quality and efficiency through innovation and redesign.
Our facilitators and analysts are available to support all
teams and individuals within the organisation in structuring
their improvement work, as well as providing the tools and
techniques to lead and deliver change. We also provide project
and programme management input, and the development of
improvement skills through both formal and informal coaching
and training.
The Team is involved in a variety of work across the trust both
as part of the Corporate Improvement Portfolio (CImP) (our
framework for delivering trust wide change and improvement)
and as part of supporting ad hoc requests that we receive on a
regular basis from services. Around 50% of the team’s time is
spent supporting CImP service improvement initiatives, and the
other 50% is spent providing ad-hoc support .
There are several initiatives which are currently part of the
Corporate Improvement Portfolio and these are listed below.
Each initiative has a team leading and delivering on the work
which is made up of staff from the relevant services, supported
by the service improvement team.
12 Trust Today | June 2011

SAFE HAVEN FAX MACHINES
By Rebecca Slow, information governance officer
Information is one of the Foundation Trust’s key assets. We need information
about our patients and staff in order to provide the best healthcare possible
and also to ensure the efficient management of our services and resources. It
is therefore important that we look after this information; treat it as a valuable
asset and promote its effective and appropriate use at all times.
One of the most common breaches of confidentiality occurs when documents
that contain confidential personal data are sent by fax machine. Often this is
patient information that is intended for a GP or other NHS service but is sent to
the wrong number. Many fax machines are in corridors or open plan offices that
are used by several departments and sending patient information to a wrong
number may mean that this information sits in a public office and can be seen
by people who have no right to that information.
INFORMATION COMMISSIONER FINES
The Information Commissioner upholds information rights in the public interest,
promoting openness by public bodies and data privacy for individuals. The
Commissioner rules on eligible complaints, gives guidance to individuals and
organisations, and takes appropriate action when the law is broken.
RECENT ICO FINES:
■ Hounslow Council fined £70,000 for 2 unencrypted, password
protected laptops being stolen.
■ Sheffield-based company fined £60,000 for losing an unencrypted
laptop with details of thousands of people.
■ A county council fined £100,000 for faxing personal data to a
member of the public instead of a number
within the council.
For further information on safe haven fax machines
and looking after personal and patient identifiable
information please see the information
governance pages on the intranet http://nww.
governance/default.aspx
bradfordhospitals.int/departments/information-
How to fax personal data:
1. Check if the recipient has a designated safe haven fax
machine for receiving personal data.
2. If the recipient does not have a safe haven fax machine then
follow these steps:
• Telephone the recipient to let them know that you are about
to send a fax containing patient identifiable information.
(Double check that you have the correct fax number).
• Ask if they will wait by the fax machine whilst you send the
document
• Ask them to acknowledge receipt of the fax
• Use the fax number store (memory) to delete any wrong
numbers dialled
• Make sure that you have clearly stated on the fax cover sheet
that the information you are sending is confidential and who
the information is intended for.
• Where possible send a text fax
• Request a report sheet to confirm that the transmission was
okay
• If the fax machine you are sending to is going to be used
regularly, store the number in your fax machine’s memory.
DO NOT
• Send faxes to a number if you know that the
information will not be seen for a time
• Send faxes at times that may be outside of the
recipient’s working hours
• Leave information unattended whilst a fax is being
transmitted.
DO FOR YOU?
TREVOR STRIKES
■ Acute Care Programme
■ Clinical Systems Improvement
Programme
■ E-Rostering
■ Outpatients Improvement
Programme
■ Patients First
■ Psychology Waiting Times
■ Service Line Reporting
■ Think Glucose
■ Transforming Surgical Pathways
■ Workforce Productivity Programme
■ Web Development project
We are always keen to hear about new
ideas and innovative projects, whether
you are looking for some support or
just think it would be worthwhile to
share your learning with other services,
please get in touch either via our
intranet site, via ext 3765 or by calling
in and seeing us in Rose Cottage on
the St Luke’s Hospital site (adjacent to
medical records).
Well-known Friends of BRI
chairman, Trevor Constantine,
has received a League of Mercy
award for his dedication to voluntary work.
Trevor received his award from the Lord
Mayor of London during an awards
ceremony at the Mansion House on June 1.
Voluntary Services Manager, Chris Heaton
said: “Trevor is widely known throughout
the Trust by staff and as the public face of
the Foundation Trust to many visitors who
he greets or avail of his help at the BRI’s
main reception.
“He’s been a volunteer now for 15 years
and we hope he will be with us for many
more. This award is public recognition of
the countless hours’ service that he gives
the people of Bradford and the staff of the
Foundation Trust.”
The League of Mercy Foundation recently
revived its distinguished award that was
first given exactly a hundred years ago for
voluntary service assisting in the relief of
sickness and suffering.
The League of mercy was established by
Royal Charter in March 1899 before being
re-established as a charity in 1999.
Trust Today | June 2011
13

RETIREMENTS
Kath Taylor listens as NCSS Assistant
General Manager, Karon Snape, reads out
a list of her most memorable sayings.
Kath retires
Kath Taylor has retired as Cleaning Services
Assistant Manager after nearly 30 years’
service at the Foundation Trust.
Over this time, Kath made many friends at
both the BRI and SLH and a leaving party in
her honour was held in DJs Diner on April 21.
Goodbye Mary
Mary Lowe has retired from the BRI’s
portering department after more than 40
years’ service.
Mary began working at the Trust on
November 10, 1969, as a domestic services’
supervisor, before moving to portering in
1997.
Portering Services Manager, Philip Whiteoak
said: “Mary has been the voice of portering
for a long time as she has been at the other
end of the phone as the contact point for
staff to request portering assistance.
“She has mothered a number of porters and
helped them on a day-to-day basis.
She has been good-humoured and from an
attendance basis, without fault.
“Mary will be missed by all staff of every level
throughout the hospital including medical
and non-medical.”
FRIENDS COOK
UP A TREAT
The Friends of St Luke’s Hospital held
their Easter cake stall in the Horton
Wing on April 15. Tables were filled
with a variety of home-made cakes, Easter
eggs and other goodies. More than £600
was raised which will go towards the
purchase of new equipment at St Luke’s.
14 Trust Today | June 2011
Mary is
pictured
receiving a
bouquet
of flowers
and some
vouchers
from Non-
Clinical
Support
Services
Assistant
General
Manager, Charlotte Keasey.
Peter packs his bags
Peter Haslam retired from Medical Physics in
May after working for the Foundation Trust
for more than 24 years.
He started
work for the
hospital as a
porter and
then moved
to Medical
Physics where
he trained as
a Technician.
Peter became
an expert in
the service
and repair of
critical care
equipment
including anaesthetic machines and
ventilators.
Head of clinical engineering, Alan Wagstaff,
said: “Peter has been very highly regarded
throughout the Trust and he has always
helped anybody that needed help.
“Thank you Peter for keeping the operating
theatre equipment safe to use. You will be
sorely missed by all your friends at Bradford
Teaching Hospitals.”
Fond Farewell to Margaret
Margaret Carroll has retired from working on
the main hospital switchboard after 39 years’
service.
A packed audience from across the
Foundation Trust came to wish Margaret
well during a reception in DJ’s Diner and
heard tributes to her from retired medical
director and consultant Duncan Newton,
respiratory consultant Dr Dinesh Saralaya
and assistant general manager for nonclinical
support services, Karon Snape.
Margaret came to work at the BRI on July
21, 1972. In 1983 she was appointed senior
telephonist / switchboard supervisor – a post
she held for 27 years before deciding to
step down from supervising to return to her
preferred role as telephonist.
Upon hearing about the Bradford City Fire
on May 11, 1985, Margaret, who had
just returned home after finishing a shift,
immediately returned to her desk where
she stayed late into the night until the
switchboard phones had stopped ringing.
Margaret is going to remain on the
switchboard bank register and is looking
forward to spending more time with her
family, especially her grandchildren, and a
trip to visit her sister in America is also on
the cards.
Margaret with her switchboard colleagues
Consultants past and present bid
Margaret a fond farewell
From left, front row, Volunteers Shirley
Barker, Lesley Morris, back row, Pauline
Robinson, chairwoman Barbara Cawood,
Freda Ward

BRADFORD HOSPITALS
SOCIAL CLUB NEEDS YOU!
Bradford Royal Infirmary Social Club
is on the look-out for new members
from across the Foundation Trust.
If you would like further details or to apply
for membership, please go to the staff
lounge section on the staff intranet and
click on the Bradford Hospitals Social Club
link which you will find on the left hand
side of the page.
Club secretary, Jennie Baker, said: “The
Club also urgently needs new committee
members as the group can only function
to its potential if the committee is
fully staffed. St Luke’s Hospital staff
representatives are especially welcome as
currently there is one representative from
that site.
“Attending the committee meetings is
itself a social activity so if anyone can spare
a couple of hours a month it would be
great to see them as unless the committee
is fully staffed, we may have to reduce the
amount of trips we
run every year.”
Carol Wellwood, from BRI
theatres, with husband Robert
To become a
committee
member you will
need to attend
one meeting
a month and
occasionally
collect money for
trips.
BOXER LENDS
SUPPORT TO EAR
TRUST
Jennie added: “Bradford Royal Infirmary
Social Club is currently offering great
benefits to its’ members like a monthly
£30 prize draw, an annual Christmas
dinner dance and free or subsidised trips
throughout the year.
“We’d especially encourage and welcome
any members who joined the Foundation
Trust recently from Bradford and Airedale
Community Health Services to get
involved.”
All members are allowed associate
memberships for friends and family at the
same cost with the same benefits.
Confirmed 2011 events
Ten Pin Bowling – June 18
Alton Towers day trip - July 2, *This
trip is now sold out
Pontefract races – July 24
Scarborough coach trip – August 24
Edinburgh Weekender - October 6
Bingo Night - November 5
Christmas dinner dance at the
Dubrovnik Hotel - December 17
The bingo night and Christmas
dinner dance are subject to
change - please visit the BTH social
club intranet webpage for latest
information.
Some of the 75 staff who attended the recent
BTH Social Club’s annual May trip to the Kingsley
greyhound races
For more information please
contact Jennie on email Jennifer.
Baker@bradfordhospitals.nhs.uk or mobile
07910 757662. Please leave a contact
number as calls can’t be returned to work
telephones.
Boxer Amir Khan pictured before the
start of the Great Manchester Run
with supporters from the Listening
For Life-based charity, the Ear Trust.
The group, led by ENT consultant,
Chris Raine (second right) raised more
than £5,000 for people with hearing
difficulties after taking part in the 10K
run last month.
This is the fifth year the charity’s runners
have competed in the challenge.
Chris said: “Amir was one of the elite
guests who
started the
race and
has always
been a keen
follower of
the Ear Trust.
“He’s hoping to help raise funds for the
Listening for Life Centre in the future but
it was great to see him taking time out
to meet up with some members of our
team who took part in the run.”
Another Ear Trust supporter, Robert
Thompson, raised more than £2,000
running the London Marathon for the
charity, while Ian Laws, whose daughter
Olivia is a patient of the Yorkshire
Cochlear Implant Service, is participating
in three marathons to raise money as a
thank you to Foundation Trust staff.
Trust Today | June 2011
15

HYDRATION
AWARENESS
DAY
The Improving Nutrition Group is
holding a Hydration Awareness Day
after the success of its Nutrition event.
The Hydration Awareness day will take place
on June 21 between 9am-4pm in the BRI’s
dining room corridor and will be manned by
the Improving Nutrition Group and dieticians.
The event coincides with the launch last
month of revised fluid balance guidelines and
new fluid charts across the Foundation Trust.
Clinical Improvement Facilitator, Kay Pagan,
said: “It’s important to make sure that
patients are drinking well especially as we
approach the hot summer months.
“Water is essential for our patient’s health
and one of the six basic nutrients that is
often overlooked.
“This event will help raise awareness of the
importance of making sure that our patients
are well hydrated and help reinforce the new
fluid balance charts revised and introduced
last month.
Last November, the group ran a similar
event to promote the importance of patient
nutrition across our sites. Staff provided
advice and information about the Foundation
Trust’s nutrition documents and encouraged
colleagues to complete a nutrition
questionnaire which resulted in 89 responses
Matron Dawn Parkes with members
of the Improving Nutrition Group
and dieticians during last winter’s
nutrition event
and two overall winners
who both received a
basket of fruit.
To support the day
nutrition packs were
hand-delivered to all
in patient areas and
included-
■ Nutrition care plans
■ Food diary
■ Information on
protected mealtimes
■ MUST chart.
For further information
please contact Kay
Pagan on ext 5427.
Warm Weather...
Time for a Drink
During the summer when the weather is
warmer…
Ensure your patients keep drinking fluids.
Drinking helps maintain body temperature. It
also:
■ Helps mental performance, keeps patients alert
■ Prevents falls through fainting
■ Prevents pressure sores
■ Prevents constipation
■ Prevents urinary tract infections
■ Prevents kidney and gall stones
■ Reduces the risk of heart disease
■ Helps prevent low blood pressure
■ Drinking more water will improve oral health
■ If a patient has diabetes, it helps them manage the condition
better.
ROYAL
FUN AT
MATERNITY
Pictured are the Labour Ward team on
duty during the Royal Wedding who
got into the spirit of the day. Vivienne
Boey (labour ward co-ordinator) and Nick
Myerson (consultant) toured the Labour ward
/ unit as newlywed lookalikes, Will and Kate,
before news reached gynaecology who also
requested a visit to ward 12. Bridesmaid duties
were performed by Margaret Broadhead
(Health Care Assistant, Obstetric Theatres).
Women’s Services Patient services manager,
Diane Daley, said: “It is clear from the photos
that everyone, staff and patients, enjoyed the
fun with many asking for photos of the happy
couple. It was a great illustration of the good
humour of the team and how they helped to
make the day special for patients.”
Street party food suggested by consultant,
Virginia Beckett, was supplied on labour
ward and partially-sponsored by Professor Sian
Jones with her winnings from the maternity
Grand National sweep stake. Vivienne, who
came second in the sweep, put her money
towards the cost of hosting the event.
16 Trust Today | June 2011

E-ROSTERING ROLLOUT
CONTINUES ACROSS
NURSING
The roll out of the e-Rostering
system is continuing throughout the
nursing staff. The units currently live
are wards 5, 8, 11, 14, 23, 25, 26, 27, 28,
Gastro Unit, ICU and A & E. Wards 1 and
4 are the next to start training this month.
The team are also embarking on a pilot
of medical staff rostering. All other staff
groups will follow once the nursing staff
rollout is completed.
The e-Rostering Team recently held
an information stand for staff. This
was to answer any questions that
staff had regarding e-Rostering and its
implementation onto their wards and
departments. It was very well attended
and one of the biggest questions we
had was around personal patterns and
requests.
Frequently Asked Questions
How many requests can I make a
month?
You can make six requests over the four
week roster period. This will be at a pro
rata rate for part time employees.
Can I change or swap shifts at the last
minute?
Yes you can. You have to do this through
your ward sister/ward manager but swaps
and last minute changes can always be
made with their approval of course!
Does the system know who put the
annual leave requests in first?
Yes. The system will show the ward
sisters/managers the order in which
requests for leave were made and it is at
their discretion if the request is approved
depending on the service needs.
Will e-Rostering take longer
to do than paper off-duty?
At first it will take longer. Like
any new system it does take a
while to use due to the complexity of it,
but after the first few months it does get
easier and quicker. Also the system is not
just an off-duty record. It’s used to record
sickness and study leave, for example, so
this will take slightly longer at first. Once
all these extra functions are being used it
will save time duplicating sickness returns,
checking timesheets, etc
Why is it changing when our current
off-duty works and is it costing the
Trust money?
Duty rotas may seem to work for
your ward but this system is being
implemented across the Trust and is
needed for lots of reasons. Benefits
include better skill mix visibility, reduction
in bank/TNR usage, reduction in
paperwork for things such as sickness and
timesheets. Of course it is costing the trust
financially but the expected
financial benefits are far more
than the system has cost.
If I work Bank Holidays
how do I claim my
enhancements?
When the system is live with
payroll the enhancements
will be paid from payroll
via the e-Rostering system
therefore it is extremely
important that the
information regarding the
shifts you work is accurate
in the system.
Brenda Frost of ward 29 receives her prize for putting
forward a suggestion during the recent e-rostering
information day
We would love to hear from you! If you
have any ideas or suggestions regarding
e-Rostering then please contact us on any
of the numbers below.
Any more questions?
Then please contact:
The e-Rostering Project Team, Room 1-The
Attic, Computer Learning Centre,
Field House, Bradford Royal lnfirmary
Ext 2836
Rachel Pyrah, System Manager – Mobile
07985 281523
Dina Barker, Clinical Implementation Lead
– Mobile 07432 644687
Catherine Derrick, Project Support Officer
– Mobile 07432 090907
The e-Rostering Project Team, from left, Dina Barker,
Catherine Derrick, Rachel Pyrah
DIABETES INFORMATION DAY
More than 80 patients with
diabetes have attended a special
information day held at the BRI’s
Sovereign Lecture Theatre recently.
As well as a question and answer session,
issues discussed included:
■ Carbohydrate counting masterclass -
Nicola McConnell, Diabetes Dietitian
■ Diabetes kidney disease - Dr J Stoves,
Consultant Nephrologist
■ Handheld records – Sandra Dudding
Diabetes Specialist Nurse
■ Research update – Graham Thew
Psychologist
■ Continuous glucose monitoring
information - Dr. D Whitelaw, Consultant
■ Diabetes eye disease - Mr Mahomed,
Consultant ophthalmologist
Clinical Nurse Specialist in Diabetes,
Gill Atherton, who presented a service
update to patients, added: “The day was
used to reinforce education but also give
information on new developments and
technology, plus representatives from the
insulin pump and glucose meter companies
also attended so that patients can talk to
them informally about the machines.”
Trust Today | June 2011
17

THE DISABLED STAFF NETWORK GROUP
T
5. How many people in the UK have a
disability?
A. 1 in 20 B. 1 in 10 C. 1 in 5
he Disabled Staff Network Group,
which is looking for new members,
has challenged staff to take part
in the quiz below to see how much they
know about people with disabilities in the
workforce.
Following two successful meetings this
year more than 12 people are now
attending regular quarterly meetings
which aim to provide support and help
raise awareness of issues affecting its
members.
Organisers, Adele Woollin (audiology)
and John Sidebottom (estates) would like
to encourage more staff to come along,
share their experiences and explore what
the group can do for them.
John said: “You may not personally feel
that you need any support, but we’d like
to urge those staff concerned to come
along to the next group meeting as
everyone’s life and work experiences may
well be useful to another colleague.”
The next meeting of the Disabled Staff
Network Group takes place on August 2
at 2pm in the BRI estates room. Tea and
biscuits will be provided.
AT YOUR DISPOSAL
The contracts for waste collection
services at the Trust have recently
changed. Neales Waste management
will collect domestic waste and S&W
recycling will collect confidential & nonconfidential
paper waste.
The change to the domestic waste contract
has provided the Trust with a fantastic
opportunity to reduce its carbon footprint
by introducing a mixed recycling waste
stream. In addition the contract that has
been agreed is zero to landfill, therefore
any waste that can not be recycled will be
turned into energy pellets.
If you would like more information or
need assistance to attend please contact
Adele on ext 3325 or John on ext 4429.
Alternatively you may email disability@
bradfordhospitals.nhs.uk, adele.woollin@
bradfordhospitals.nhs.uk, or john.
sidebottom@bradfordhospitals.nhs.uk in
the strictest confidence.
Disability Quiz
You may think you know but…
1. How many workers entering the
workforce today will become disabled
before retiring?
A. 1 in 10 B. 2 in 10 C. 3 in 10
2. Working men are more likely to
become disabled than working
women?
A. True B. False
3. What was the date that the first
Disability Discrimination Act (DDA)
became law?
A. 1975 B. 1995 C. 1999
4. What is the number of employees an
organisation needs to have before the
DDA 1995 applies?
A. 0 B. 5 C. 15
The introduction of mixed recycling is
taking place in most departments now, if
this has not begun in your area, a member
of the waste team will soon be in touch
with your carbon champions.
Cleaning Services
In order to increase recycling, cleaning
services assistants will no longer empty
individual office bins. All members of staff
are asked to support recycling by using the
appropriate designated bin or sack.
If you require any further information or
advice please contact:
6. Which of the following conditions are
not covered by the DDA?
A. Cancer B. HIV C. Hayfever
7. What % of disabled people are born
with their disability?
A. 28% B. 8% C. 5%
8. What % of people with a disability are
wheelchair users?
A.50% B.15% C.5%
9. Most disabilities are associated with:
A. Age B. Sports Injuries
C. Motoring Accidents
10.If you were in a room with 100 people,
how many would you expect to have
Dyslexia?
A. 4 B. 14 C. 34
ANSWERS:
1. C, 2. B, 3. B, 4. C, 5. C, 6. C, 7. B, 8. C,
9. A, 10. C.
Source: ONS Labour Force Survey Jan-
Mar2009.
0Scott
Dalton, Waste Manager, ext 4151
or Rita Oddy, Cleaning Services Manager,
ext 2437
BIN
MIXED RECYCLING
Grey (Labelled mixed
recycling
DOMESTIC WASTE
Grey (Labelled domestic
waste)
BAG Clear Black
EXAMPLES
OF WASTE
Plastic bottles, Food cans
(Washed), Drinks cans,
sweet wrappers, crisp
packets, plastic cutlery
Food, teabags, polystyrene
(including disposable food
containers, chewing gum,
teabags
CONFIDENTIAL WASTE &
PAPER
No bin used (see section
below)
White Hessian bag clearly
labelled
Papers, Newspapers,
magazines, confidential
paper waste, nonconfidential
paper waste
LOCATION Throughout department In kitchens Throughout department
GLASS
Cardboard box which
should be sealed and
labelled glass
n/a
Broken & unbroken
glass / crockery
Kitchens or waste
storage areas
18 Trust Today | June 2011

GOES LIVE!
We are very pleased to announce
that this month will see the
launch of the new clinical audit
online system.
The innovative computer system will
revolutionise how clinical audits are
managed throughout the Foundation Trust
and it is expected to become an essential
tool in our continued commitment to
quality assurance and improvement.
From June 8 all Foundation Trust employees
who have computer access will be able
to log in to the system and manage their
current clinical audit projects in real time.
Staff will be able to develop their own
clinical audit portfolio as well as viewing the
results of other projects that are carried out
in other specialties.
Good quality clinical audit is an important
tool for ensuring that specialties provide
the safest practice-based care for our
patients. In addition to this, clinical audit
is a requirement for Board assurance,
external regulators and revalidation. The
new system will allow the
Foundation Trust and specialty
Clinical Governance Leads to be
fully aware of all of the valuable
audit work that is being done
and ensure to that everyone’s
efforts are recorded and
supported.
The Deputy Medical Director
for Clinical Governance, Dr
Robin Jeffrey, said: “It is recognised that
the Foundation Trust carries out a large
numbers of clinical audit projects each
year. Historically the challenge has been to
ensure that this vast amount of audit work is
officially recorded and linked to the strategic
direction of our organisation.
“This new system will drive quality within
audits by promoting consistency, aiding
action planning and providing assurance.
This will lead to improved quality outcomes
and support clinical efficiency.”
The system has been entirely developed inhouse
through joint collaboration between
From left, Web Content Manager,
Imran Azad with Clinical
Governance Support Officers,
Tom Furber and Linda Cutter
the Clinical Governance Department and
the Web Team in the Planning Department.
Many thanks must also be given to all the
staff who have contributed the development
of the system.
The system can be accessed through the
Clinical Governance intranet website and
the Trust Intranet home page (under web
applications). If you require any further
information please contact Linda Cutter
on linda.cutter@bradfordhospitals.nhs.
uk or Tom Furber on thomas.furber@
bradfordhospitals.nhs.uk.,
NEW DIALYSIS
UNIT FOR BRI
The new Renal Dialysis Unit at the BRI
has opened following a £180,000
refurbishment of the former cochlear
implant service accommodation next to
A&E.
The new unit provides haemodialysis to
inpatients on the BRI site ensuring that
seriously ill patients and those already on
dialysis therapy receive their treatment on
one site rather than having to transfer to
SLH for their treatment.
The Peritoneal Dialysis Service which also
transferred to the new unit enables staff to
assess, treat and support any patient who is
admitted to BRI site more efficiently.
Matron Lacey said: “We are delighted with
the new unit as it enables the Renal Team to
provide continuity of care to patients on the
BRI site. The move has also improved safety
and quality as well as contributing greatly to
the inpatient experience.
“We have received positive feedback from
day patients who have visited the unit since
it opened on March 1 and we look forward
to developing the service further as it
becomes more established on this site.”
The former cochlear
implant area had
been vacant for 14
months and was
being used for
storage before the
refurbishment work
for the new unit,
which took six weeks
to complete, began.
Matron Chris Lacey with
staff at the new renal
dialysis unit
The whole
department was completely refurbished
to include four beds and two peritoneal
dialysis treatment rooms for day-patients.
The area also boasts a self-contained
treatment room, a clinic, male and female
toilets, kitchen, utility rooms and storage
facility.
There are three acute bed bays and a
single bedroom each kitted out with the
latest technology to enable those seriously
ill patients from other wards to have their
dialysis treatment at the new unit.
The two peritoneal dialysis rooms for daypatients
include individual treatment beds
and personal TVs to ensure a relaxed and
comfortable environment.
Estates’ Project Manager for Design, Shane
Embleton, said: “Contractors worked
weekends and late evenings to ensure the
completion date was met and the area has
been transformed from a dull cold space
into a bright and warm environment for all.
”The unit is simply decorated, with neutral
colours, patterned ceilings and etched
windows in order to create a calm and
peaceful environment for patients.”
The new Dialysis Unit can be found on
Level 0 between radiology and A&E.
Opening hours are Monday to Saturday
8am-6pm. For more information contact
the Dialysis Unit Reception on 3254.
Trust Today | June 2011
19

BRADFORD STUDENTS RAISE MORE
THAN £3,000 FOR CITY’S HOSPITALS
ABradford school has raised more STI Headteacher, Mohammed Naveed,
than £3,000 for children’s
outpatients
Students and teachers from the Suffa-Tul-
Islam (UK) School, on Sunbridge Road,
presented Matron Denise Stewart with a
cheque for £3,264 during a recent visit to
the children’s outpatients department at St
Luke’s Hospital.
The money raised will go towards the
purchase of new medical equipment.
Denise said: “It is inspiring and humbling
to be on the receiving end of such
generosity as the boys and girls of the STI
school have worked incredibly hard to raise
this money.
“Their huge efforts are an admirable
reflection of the support being given to
the Foundation Trust’s children’s services by
our local community and especially by the
school and its pupils.
”We are planning to put the some of the
money towards buying more oximeters
as coming into the winter months the
numbers of admissions through wards,
clinics and neonatal services increase.”
The school’s fundraising initiatives were
part of their annual celebrations to
commemorate the life and message of
Mohammed, the Prophet of Islam.
IT’S QUIZTIME!
Welcome to the Trust Today staff quiz.
Each issue will feature a different
quiz. Entries should be sent to Jason
Joy, Foundation Trust HQ, Chestnut House, BRI
by 25th July, 2011. Entries with the highest
number of correct answers will be entered into
a draw and picked at random. The winner will
receive £50 worth of vouchers. The winner will
be published in the next issue of Trust Today.
Last issue’s winner was Julie Tordoff, plastic
surgery deputy team leader.
Name:
Job title:
WIN £50
Contact number/email:
explained: “Prophet Mohammed
taught that everyone should make a
positive contribution to the society,
so every year at the time of his birth,
which is during the Islamic month of
Rabi al-Awwal, we organise events as
part of our festivities so that students
can learn different ways to play a
positive role within their community.
“I am very pleased with the
tremendous display of generosity
shown by everyone who sponsored
the students at STI School. We hope
that the fantastic work being carried
out by many Muslim organisations
in Bradford is recognised for its ability
to break barriers and promote a spirit of
common good so that the true message of
Islam, which is one of peace and respect
for all, can be seen and celebrated.
“The reason why the children’s outpatient
department was chosen was because the
fundraising was primarily the work of
the children who attend STI School and
they wanted to help other children. The
second reason was because people from
all backgrounds and walks of life depend
on the work of these hospitals and so it
is appropriate in demonstrating that the
lessons we learn from the life of Prophet
Mohammed are about inclusiveness and
HOLIDAY
ISLANDS
WORDSEARCH
Can you spot the 18 listed holiday island
destinations in the grid? They may be
found across, down or diagonally in any
direction.
IBIZA
SKYE
SARK
CRETE
ARRAN
CORFU
JERSEY
CYPRUS
RHODES
ST LUCIA
SARDINIA
MAJORCA
TENERIFE
ALDERNEY
BARBADOS
GUERNSEY
LANZAROTE
SEYCHELLES
Matron Denise Stewart with
Headteacher Mohammed Naveed and
pupils from the Suffa-Tul Islam School
sharing with all, regardless of faith, colour,
language or social standing.”
The school hosted various fundraising
activities; boy pupils held a sponsored fast
and sponsored clean-up around the site
of the new STI Central Mosque project on
Horton Park Avenue, close to St Luke’s;
while pupils from Banaat-ul-Islam, the girls’
department of the school, hosted a fun
day, a quiz, as well as holding book, food
and bun sales. STI School Publishing, the
school’s publishing arm, also donated 60%
of the retail value of all orders received on
its ‘Tales from Dhikarville’ children’s book
series.
U P
Y O Y O
T H I E V E R Y
S E L L E H C Y E S S E X
C A N A R Y A N K E E
P O E T I C A R J A M
F U R Y E N R E D L A
W A I F K Y R U K A
A F L U S H G U N
O E F E R S U E Z
M E Y E O M A N A
S A R K C I D E R
E N J O Y S D A O
D R O O P A I I T
O E T E R C O N E
H A T R U C K I N
R E A L S H A D E
U N T I E Z O R
O S T R I C H A
B A R B A D O S
S K I
G O
L I T
Y E S
© Brainwarp