Focus Magazine - Bradford Teaching Hospitals NHS Foundation Trust

Bradford Teaching HospitalsNHS Foundation TrustNews for Foundation Trust Members | August 2013Experience Matters -Special EventSeptember 2013Review of the Year‘Together, putting patients first’

WelcomeTop-speed service helps savepatient’s lifeBirth Centre welcomes 1,000thbaby!£513,000 cash boost to makehospital dementia-friendlyFirm’s efforts lead to £60,000donationYour NHS hero 5New governors elected to theCouncil of GovernorsWhat are ‘Quality Accounts’and why should they mattersCouncil of Governors BusinessupdatePatients Experience TeamPutting Patients First34456-778-910Our Headlines 11-14Annual Members Meeting andExperience MattersMembership ImprovementPriorities 2013/14Campaign tells patients it is‘OK to ask’ about clinical trialsMum raises money forneonatal unitMembership updates anddates for your diary1516171718Invitation to a Stroke Event 19Friends and Family Test 19Bradford doctor helps developnew endoscopy unit in St Lucia 20-21Every year as part of the Foundation Trust’sAnnual Report a ‘Review of the Year‘ is compiled.This year’s 2012/13 review gives us time to reflectand consider just how many positive achievementstake place day in, day out, across the whole ofour organisation. They also demonstrate acrossthe board how we continue to fulfil our vitalcorporate objectives:• Modern, Fit for Purpose Facilities and Equipment• More Care Closer to Patients’ Homes• The Best Quality and Safety of Care Resulting inoutstanding Patient Satisfaction• A Specialist Centre for West Yorkshire• A Nationally Recognised Centre of Excellence forEducation and Applied Health Research• The Right Staff, with the Right Training, in theRight Place at the Right TimeI hope you will take time to read this positivereview that celebrates our achievements as welook forward, with renewed vigour, to the yearahead.I would also like to use this opportunity toinvite you to join myself and our Governors onWednesday 18 September for our first AnnualMembers Meeting and our special showcase event‘Experience Matters; sharing expertise to developexcellence’. You can read more about this veryspecial day on page 15. Myself, our Governors, ourBoard of Directors and our staff look forward tomeeting you then.Trust welcomes new chaplains 22Special gift in babies’ memory 22Vitamin D and benefits itbrings to our bodies23David RichardsonChairmanUseful Contact InformationBack CoverFOCUS August 2013 page 2

Patient Keith Robertshaw is picturedwith Dr Hawraman Ramadan andnurse Sabina Akhtar.Picture courtesy of Guzelian.The swift action of ambulance and hospital staff has helped save thelife of a 70-year-old stroke patient who received clot-dissolving drugsjust 22 minutes after arriving at our Emergency Department.Doctors, nurses and radiographersall worked seamlessly to ensurethe 5cm clot in Keith Robertshaw’sbrain was shattered - and at 22minutes the team halved thenational average time taken athospitals which are centres ofexcellence for treating strokes.In that short time Keith, whowas paralysed down his right sideand unable to speak or see half ofhis right visual field, was assessed,had blood tests, was given a CTscan, had the scan results analysedand was administered the drug.It was also the biggest clot everseen by consultant neurologist,Dr Hawraman Ramadan whodescribed Keith’s recovery as‘miraculous.’In just 60 minutes from makingthat emergency call, he had beenrushed to hospital from his homein Sandy Lane, Bradford, and hadbeen given the drug by BRI stroketeam co-ordinator, Ian Melvin,which he desperately neededand which can only be given upto four and a half hours after thestroke.Dr Ramadan added: “Time isof the essence when it comes totreating strokes. For every minutewasted two million nerve cells inthe brain die. There are three keyparts to this story.“First Mrs Robertshaw’s swiftthinking, secondly the ambulancegetting to him quickly andwarning us he was coming in toA&E and then the A&E, stroke andCT teams working together andacting very fast.“The national average atcentres of excellence for strokesgiving the treatment he got fromus is 45 minutes but we did itin 22 minutes – we broke ourown record, halved the nationalaverage and he got the drughe needed 61 minutes after theonslaught of his stroke at home.“From a clot that size, thebiggest I have seen in thethousands of CT scans I’ve lookedat, I really did not expect thisrecovery. I had warned the familyto expect the worst.”A follow-up CT scan showedthe long clot had dissolved insidethe main artery which suppliesthe left-side of the brain withblood and Keith was back athome three weeks later, after ashort spell at St Luke’s stroke andneurology rehabilitation ward.Dr Ramadan said: “We willkeep an eye on Keith for a whileto make sure his blood pressure isunder control and advise him ona healthy lifestyle – then the ball isin his court.”A stroke can be diagnosed using FAST:Facial weakness - has the person’s face drooped, usually down one side.Arm weakness - is the person able to lift both arms above their head.Speech problems - does the person’s speech sound slurred.Time to call 999 if one or more of these symptoms are present.FOCUS August 2013 page 3

Our Birth Centrehas welcomedthe delivery ofits 1,000th baby.Samantha Jones, 26, fromGirlington, gave birth to her sonBentley Gareth Barnes at 3.18amon July 9. He weighed 8lb 13oz.Head of midwifery, JulieWalker, said: “We were overthe moon when the birth centreopened last November as itoffers women increased choiceabout where to have their baby.“Now, with the delivery ofour 1,000th baby, we haveanother chance to continuethe celebrations as it is anothermilestone.”The £1.2 million centreaccepted its first mothers-to-bein November and was officiallyopened by Bradford-bornpresenter, Anita Rani, in January.It is well-equipped, thanksto donations from the hospitals’Charitable Trust and the Friendsof the BRI and is only the secondunit in the region to standalongside a consultant-led labourward.Samantha Jones, her partner GarethBarnes, and baby Bentley are picturedwith midwife Joanne Stubbs and headof midwifery, Julie Walker.We’ve secure a massive £513,000 government grant to renovate StLuke’s Hospital’s Horton Wing to make our public areas more dementiafriendly.Two years ago our otherhospital, Bradford RoyalInfirmary, unveiled a £540,000project which saw two wardstransformed for patients withdementia incorporating the useof art, film, colour and touch.A revamped main entrance,new sensory gardens, artworkand de-cluttered corridors areamong the improvements ontheir way at St Luke’s as partof the trust’s drive to createdementia-friendly surroundings.Other key elements of theproject will include the additionof dementia-friendly signage,clocks and toilets, corridors ineye-catching colour schemesand a new purpose-built PatientAdvice and Liaison Service (PALS)area.Head of nursing (medicine)Dawn Parkes said: “This newgrant is fantastic news for StLuke’s and Bradford as it isanother step on the way to usbecoming a dementia-friendlycity.”The transformation, throughthe ‘Yorkshire At Its Best’initiative, aims to be completedby March 2014.For more information aboutour dementia work pleasecontact Danielle Woods,dementia project manager, on(01274) 383562.FOCUS August 2013 page 4

Bosses at Bradford-based contracting, manufacturing andshopfitting firm PEC have raised a massive £60,831.60 for thecity’s cardiac unit after a year-long series of fundraising stuntswhich involved planes, sharks and mountains.Over the past year, PEC managingdirector Sohan Panesar has led hiscolleagues in a daring campaignwhich was originally aimed atsecuring £40,000 for the BradfordRoyal Infirmary’s cardiac unit – butthe final total has surpassed all thecompany’s expectations.Sohan said: “We hope thatthis tremendous amount whichwe have raised over the past yearwill make a real difference to thecardiac unit which will be a lifesaverfor many Bradford families.”I’d also like to say a hugethank you to everyone who tookpart in events during our year-longcharity campaign or who dug deepfor this fantastic cause.“Sadly my grandfather spentmany years suffering from aweak heart, and passed away onFather’s Day three years ago. Hewas a very special individual whoI always looked up to and was agreat mentor for me.“This charity push has had asignificant personal meaning for meas it has been done in memory ofsomeone who was an inspiration tothose who were touched by him.”The year-long stunts kicked offwith tandem skydiving last Julyat Hibaldstow Airfield in NorthLincolnshire when Sohan and PhilWeatherill, of David WeatherillArchitects, were harnessed to thefront of a fully qualified parachutinginstructor before jumping outof a plane at 15,000ft. The duoexperienced one whole adrenalinefuelledminute of free fall reachingterminal velocity at 120mph.Just a week later, Sohan wasjoined by fellow PEC director, SukiPanesar, for a chilling underwaterexperience at the Blue PlanetAquarium. The pair came face toface with 12ft Sand Tiger Sharks inwhat was “an awesome close upexperience”.Last September, PEC organisedan assault on the Yorkshire ThreePeaks, with walkers from thecompany, its clients and suppliers.Then on February 15, the firm helda Valentine Ball at Aagrah Midpointwhich drew the campaign to acelebratory close.Consultant cardiologist andclinical lead for cardiology, DrSteven Lindsay said: “Everyone isabsolutely delighted that PEC hasraised this amazing amount. It willhelp us further enhance aspectsof our services to patients with thepurchase of additional sophisticatedimaging equipment for our new£2.3m catheter lab.The dementia café on the BRI’s ward 29 hasbeen a great success in helping us improveservices for patients with dementia.A massive thank you to everyone whovoted for our great Bradford staff in thenew NHS Heroes awards. We received5 nominations! All our awards were forindividuals and teams providing patientcare and their work behind the scenes.We’re really proud of all the hard workour staff do, and their commitment, sothanks for making our staff your NHSHeroes! The campaign was so successfulthat it’s now going to be all year round -visit www.nhsheroes.co.uk to make yournominations today.FOCUS August 2013 page 5

We are pleased to let our members know that following the elections process that ranfrom January 2013 to March 2013 new governors have joined the council and we welcomeback some of our governors who are entering their second or third terms of office. A termof office lasts three years. Thank you to those of you who voted in the recent elections.Governors newly elected and re-elected from April 1 are:■ Bradford East: Mohammed Yaqoob (re-elected for a thirdterm) and David Robertshaw (newly elected)■ Bradford South: Mike Turner (re-elected).■ Keighley: Philip Turner (newly elected)■ Shipley: Susan Hillas (re-elected for a second term) and PhillipMoncaster (newly elected)■ Patient (Out of Bradford): Phillip Hodgson and ScottNicholson (both newly elected)■ Staff: Alison Haigh and Mark Steward (both re-electedfor third terms); Rory Browne and Simon Kirk (both newlyelected).Governors - who’s who from April 2013Public GovernorsBradford EastBradford SouthBradford WestShipleyKeighleyPhillip HodgsonDavid Robertshaw & Mohammad YaqoobMaureen Sharpe & Mike TurnerAbdul IsmailSue Hillas & Phillip MoncasterPhilip Turner & Vera WoodheadPatient GovernorsScott NicholsonFor full profile information on all our governors pleasevisit our Foundation Trust membership pages at www.bradfordhospitals.nhs.uk‘A Fond Farewell’Staff GovernorsAll Other Staff GroupsAllied Health Professionals and ScientistsNursing and MidwiferyMedical & DentalPartner GovernorsThe University of LeedsThe University of BradfordBradford Metropolitan District CouncilRory BrowneAlison HaighSimon KirkMark StewardVacantMarina BlojNaveeda IkramAt a special event held in May Governors whohad completed their terms of office at the end ofMarch 2013, were presented with awards to marktheir significant contributions to developmentshere at our Foundation Trust. From left to right,John Speight, Joan Barton, Nora Whitham andJohn Sidebottom are featured along with DavidRichardson, Chairman (centre, back).FOCUS August 2013 page 6Grateful thanks to ouroutgoing governorsHaving served from between three, six and nine yearsour grateful thanks go to our outgoing governors;Mary Brewer (Bradford East), Ron Beale (Keighley),Joan Barton (Shipley), Mick Young and John Speight(Patient governors) and, Carolyn Butterfield and JohnSidebottom (Staff governors).

Would you beinterested in puttingyourself forward forelection as one of ourGovernors?There are three forthcoming vacancies amongstour elected Governors.■ 1 public Governor seat in Keighley■ 1 public Governor seat in Bradford West■ 1 Staff Governor seatA governor’s term of office runs for three yearsand Governors are able to stand for electionfor a second and third term. The process is verystraightforward. You are asked to complete anomination form and provide a short supportingstatement of 250 words maximum. Nominationforms are available from 23 September 2013 andneed to be returned by Monday 21 October 2013.Please see the back cover of this issue of FOCUS for the formal‘notice of election’ which includes all the dates related to the electionsprocess and the contact details for the Electoral Reform Services whichhandles elections for our Trust.Governor informationsessionsTuesday 24 September 2013, 1pm to 2pm orWednesday 2 October 2013, 10am to 11amTrust Meeting Room, Chestnut House, BRI.To support the elections process we have arranged acouple of ‘governor information sessions’ where you canmeet David Richardson, our chairman, and a few of ourcurrent governors to find out more about the role andask any questions you have. If you would like to comealong to one of these sessions then please contact ourmembership office to confirm.Governor informationbookletIf you would liketo find out moreabout the role andresponsibilities ofbeing a governorbefore you makeup your mindabout puttingyourself forwardthen take a lookat our governorinformationbooklet which isBradford Teaching HospitalsNHS Foundation TrustGovernors InformationBookletavailable on-line at www.bradfordhospitals.nhs.ukor contact the membership office for a hard copy.Membership office contact details can ne found onthe back cover.There has been much coverage in the media aboutstandards of care and quality of care. We hopethat the following gives you some insights andassurances about the quality of care provided at ourFoundation Trust and that of other providers.All providers of NHS services are required to produce and publish an annualQuality Account, which is a report about the quality of services they provide.The Quality Account forms part of their Annual Report. The purpose of aQuality Account is to:■ Help NHS providers to focus on the quality of services provided■ Enable the public to hold providers to account for the quality of servicesthey provide■ Enable patients and their carers to make better informed choicesInformation contained within quality accounts should:■ Provide a trustworthy and reliable picture of the quality of services provided■ Be meaningful and relevant to service users■ Be designed to allow comparisons to be made with other NHS FoundationTrusts / previous years’ performance■ Be published in a format that is easy to understand and easy to access.How is the ‘quality’ of services defined?Healthcare providers measure the quality of the services they provide bylooking at:■ Patient safety■ The effectiveness of treatments that patients receive■ Patient feedback about the care provided.What does our quality account tell you?■ How well our Foundation Trust is doing against the national targets we areset by the Department of Health, our local Clinical Commissioning Groups(CCGs) and those we set ourselves as an organisation■ How well we are doing when compared to similar healthcare providers■ Where we need to improve the quality of the services we provide■ Our priorities for the coming year■ It includes statements from stakeholders such as the local Healthwatch andthe CCGs telling us what they think of our Quality Account■ It also includes a statement from our Patient Experience Governor WorkingGroup on progress against the seven membership improvement prioritiesand recommendations for 2013/2014.Our Annual report (including theQuality Account) can be found atwww.bradfordhospitals.nhs.ukFOCUS August 2013 page 7

Twelve members of our Council of Governors attended a specialevent held in May to honour the contribution made by Governorsto developments at our Foundation Trust.First row from left to right: Susan Hillas, Marina Bloj, Alison Haigh, Maureen Sharpe and Vera Woodhead.Middle row from left to right: Mike Turner, David Richardson (Chairman), Mohammad Yaqoob and DavidRobertshaw. Third row from left to right: Phillip Hodgson, Rory Browne, Simon Kirk and Scott Nicholson.Formal meetings of the Council of Governorstook place in January, April and July 2013.Over the preceding 6 months theCouncil of Governors has considereda wide range of items as part of theirformal business – including;■ The annual Auditor’s report■ Performance in relation to nationalwait/treatment times for certain services■ The Trust’s financial position■ The Complaints annual report■ The process for dealing with seriousIncidents■ The Trust’s response to the FrancisReport on Mid Staffordshire Hospital■ Approved changes to the Constitutionin light of enactment of The Health &Social Care Act 2012■ Review of the Governors BusinessAgenda and extended workprogramme in light of their newduties■ The annual performance reviewprocess for Non-Executive Directors.A few of the above items are brieflyexpanded on in these pages howeveryou can access all past agendas andpapers on the Foundation Trust’swebsite. All meetings take place from4.30pm to 6.30pm Conference Room,Field House, Bradford Royal Infirmary andare held in public. You are very welcometo attend.Future meetingdates for Council ofGovernors■ 23 October 2013■ 19 February 2014■ 18 June 2014■ 20 August 2014■ 10 December 2014FOCUS August 2013 page 8

The Governors approved a range of recommendationsand proposals related to their extended workprogramme and business agenda in recognition of theirnew statutory duties and responsibilities.The changes they have made to their extended work programmewill better support them in the delivery of their duties andresponsibilities and also support morefocussed engagement with staff, patientsand visitors. The Governors;■ Confirmed changes to their governorledworking groups and agreed that for2013 onwards there would be three keygroups focussed on:- Initiatives related to ‘improving thepatient experience’- CQC (Care Quality Commission)registration/ Monitor’s regulatoryregime and the Trust’s compliance inthese areas- Membership recruitment,development and engagement■ Agreed to continue their involvement inthe following areas of Trust activity:- Volunteers Forum- Charitable Funds Committee- Complaints Steering Group■ Agreed to the expansion of the ‘governor visits programme’ toinclude planned visits to wards and other clinical areas, non-clinicalsupport services and areas that make up our central supportservices. There would be an increased use of feedback and surveyforms as part of the visits programme to help gather the views ofmembers of the Trust.Governors Mohammad Yaqooband Maureen Sharpe visit ward 11as part of the governor ward visitsprogramme.Governors’ statutory duties & responsibilities■ Appoint and remove the Chairman & Non-Executive Directors■ Set the terms and conditions of remuneration of the Chairman &Non-Executive Directors■ Approve the appointment of the Chief Executive■ Appoint the external auditor■ Receive the annual accounts, auditors report, annual report■ Convene the Annual Members Meeting■ Be consulted on the forward plans (annual plan) of theorganisation■ Approve any proposed increases in private patient income of 5%or more in any financial yearFoundation Trust’sConstitutionGovernors have approved changes to theFoundation Trust’s constitution to reflect their newstatutory duties and other changes including therequirement for Board of Directors meetings to beheld in public. At the Annual Members Meetingin September 2013 (see page 15 for details)members will be asked to approve those changesto the constitution that relate to the duties andresponsibilities of Governors.Board of Directors 2013/2014Meetings ScheduleMeetings of the Board of Directors are now held in public and you are verywelcome to attend. The meetings run from 2.00pm to 4.00pm in the ConferenceRoom, Field House, Bradford Royal Infirmary.■ 25 September 2013■ 30 October 2013■ 27 November 2013■ 29 January 2014■ Represent the interests of the Members of the Trust as a whole andthe interests of the public■ May require one or more of the Directors to attend a Governors’meeting to obtain information about the Trust’s performance ofits functions or the Directors’ performance of their duties (and fordeciding whether to propose a vote on the Trust’s or Directors’performance)■ Approve ‘significant transactions’■ Approve an application by the Trust to enter into a merger,acquisition, separation or dissolution■ Approve amendments to the Trust’s constitution.■ 26 March 2014■ 30 April 2014■ 28 May 2014■ 30 July 2014■ 24 September 2014■ 29 October 2014■ 26 November 2014The agendas are posted onto the Trust website in advance of meeting as arethe minutes from previous meetings once confirmed by the Board.FOCUS August 2013 page 9

Putting patients first is our priority – we want to make sure that wemeet your expectations and consider your views.Our Patient Experience Team isan extremely motivated group,working to improve the patientexperience across our hospitalsto ensure that your journey is apositive one.They also aim to resolve anyconcerns you raise and supportany learning from these withstaff so that best practice can beimplemented for YOUR benefit.Assistant Chief Nurse,Shelley Bailey heads the PatientExperience Team which consistsof:■ Dignity, Privacy and Respectlead, Gill Pownall■ Patient and PublicEngagement Facilitator, IslaDowds■ Voluntary Services■ The Chaplaincy Team■ The Patient Advice andLiaison Service (PALS)Dignity, privacy and respect:Gill works closely with allstaff groups to ensure bestpractice is embedded intoall our services. She providesbespoke teaching sessions toassist with improvements topractice and support changesto the environment. She alsohelps wards address patients’concerns so we can learn fromthem.‘Patient Journey’Isla’s new role helps gatherfeedback, both small and large,so that we can improve ourservices to you. At the heart ofpatient and public engagementis the belief that by harnessingthe experience and expertiseof people who use, or mayuse the NHS, we can improveour service design, delivery,experience and outcomes.We are fortunate to haveover 300 volunteers working invarious areas of our hospitals.They are a real asset as theyimprove the patient journey;reduce the workload on nursesand their fundraising helps buyadditional equipment which ourpatients benefit from.‘Get things right’Our Chaplaincy team consistsof Muslim, Roman Catholic,Christian, Hindu and Sikhchaplains who provide religious,cultural and spiritual care tostaff, patients and carers. Theteam is strengthened by 60volunteers who support thechaplaincy work. Ring 365819 ifyou need their support.The Patient Advice andLiaison Service (PALS) teamprovides a free, impartial andconfidential service. We alwayswelcome your feedback, bothgood and bad. If you have anycomments with any aspectof your care contact PALS on364021.Please remember, someof the best ideas come frompatients and carers – after all,you are in an ideal position totell us about the quality of ourhealthcare services. We need tolearn from you, and by telling uswhat you think, you can help usimprove our services and makethem more ‘patient centred’.FOCUS August 2013 page 10

AchievementsPlansAwards and AccoladesBradford Teaching HospitalsNHS Foundation Trust‘Together, putting patients first’Our Headlines explains what we have achieved during 2012/13 as part of ourjourney to become the safest NHS organisation in the country.We’re really proud of our progress, which includes maintaining low mortality rates,keeping more patients free from harm, opening new facilities and introducing newequipment for our patients, visitors and staff.Enhancing Patient CareModern, fit for purpose facilities and equipment■ A new HeidelbergRetinal Spectralisscanner providesfaster assessmentsand more precisetreatments forhundreds of eyepatients sufferingfrom conditionssuch as wet agerelatedmacular degeneration (wAMD).■ We became only the second centre in the region toobtain a £2m da Vinci surgical robot to perform criticaloperations on our patients. Robotic keyhole surgeryhas many advantages over traditional forms of opensurgery, including reduced blood loss, less pain, reducedrisk of complications and faster recovery times.■ Our £1.2 million Birth Centre opened its doors in Novemberand recently celebrated its 1000 th birth. The seven-beddedbirth unit, for women with low-risk births, has two birthingpools and speciallydesigned ‘homefrom-home’rooms.Our adjacent 13-bedconsultant-led labourward also receiveda full refurbishmentas part of thedevelopment.■ Wards 23 and 29 atthe BRI, which werespecially re-designedto improve the hospitalenvironment for elderlypatients suffering fromdementia, won the2012 Building BetterHealthcare award forbest interior designproject.■ The BRI’s children’s assessment unit went from ‘drab tofab’ thanks to an artistic spring clean from local artists,schoolchildren andvolunteers after patientfeedback concludedthe area needed tobe brighter and more‘child-friendly’.FOCUS August 2013 page 11

Enhancing Patient CareMore care closer topatients’ homesThe best quality and safet■ New innovative waysof tackling infectionslike C.difficile wereimplemented with thepiloting of a new HPVmachine which cleanssealed wards usinghydrogen peroxidevapour, isolation podsfor patients admittedwith infectious diseasessuch as norovirus andthe use of probioticsfor selected high-riskpatients being treatedwith antibiotics.■ We were one of just10 centres across theUK to be awardeda special grant from The Queen’s Nursing Institute forour innovative nurse-led cardiac rehabilitation projectwhich aims to improve the care and lives of patientsfollowing a heart attack or heart surgery and particularlyencourage women, who are under-represented in cardiacrehabilitation classes nationally, to make positive changesin their lifestyle through exercise.■ Bradford launched its first home haemodialysisprogramme which aims to improve the experienceof patients in renal failure by giving them morecontrol over their dialysis. The programme allowspatients to dialyse in the comfort of their ownhomes and provides them with a more flexibledialysis arrangement which better suits theirindividual needs.■ We unveiled our first patient to have a completely electronic(paperless) medical record. The drive to replace thousands ofpaper patient records with electronic ones continues to leadto increased efficiency and a faster service.■ The ‘forget-me-not’ scheme, which aims to deliver highquality care for patients suffering from dementia, was rolledout. The project ensures that dementia patients are easilyidentified by the placing of a forget-me-not flower sticker intheir case notes and above their bed.■ A ‘Home fromHospital’ project waslaunched with Carers’Resource. Designedto ease people backinto home life aftera spell in hospital,the project helpswith everything frombenefits guidanceand restarting anyhome care to makingsure that prescriptionsare renewed, housesare safe and thatgas, electricity andwater supplies are inworking order.■ The British Association of Stroke Physicians named usas one of the top 10 performers for our fast responsetime in treating stroke patients with clot busting drugsthat can prevent further damage to their brains. Thisprocedure (thrombolysis) can help restore blood flow tothe brain within minutes of developing symptoms andincrease the patient’s likelihood of good recovery.FOCUS August 2013 page 12

y of care resulting in outstanding patient satisfaction■ A new child development service was launched to improveaccess for children and their parents. The service launchbrought together the child development centre andcommunity paediatric teams under one joint referral formfor the first time, improving communication between localGPs, school nurses, health visitors and speech and languagetherapists.■ Specialist paediatric diabetes dietitian, Alison Woodhead,was awarded a major prize in the final of Medipex’s 2012innovation competition after creating a computerprogramme which helps nurses to easily calculate theamount of carbohydrates in a meal, which is vital whenhelping children diagnosed with type 1 diabetes.■ Ward 24 staff introduced an alternative way of administeringintravenous antibiotics – helping to improve the patientexperience and one-to-one time spent with nurses, and hasthe potential to save the Foundation Trust thousands ofpounds a year.■ Professional development midwife Caroline Booth andspecialist midwife Tina Mori were shortlisted for theemergency and critical care prize at the Nursing Times Awards2012 for their multi-professional management training of outof-hospitalchildbirth emergencies.■ Our palliative care team became the first in Yorkshire to rollout the last year of life project to improve care for patientswho are in their last months of life.■ Patients in Bradford have, for a number of years, benefitedfrom a multi-disciplinary foot care service that brings bothcommunity and hospital specialists together in one coordinatedservice. New research, published this year in thejournal Diabetologica into the national rate of diabeticamputations, has revealed that as a result of this serviceamputation rates for our patients are among the lowest in thecountry.■ A number of staff were recognised for their exceptionalservice and care by members of the public in the national NHSHeroes awards: Mandy Blackburn, breast cancer specialistnurse; Emma Manchester, MS physiotherapist; Kitty Salsbury,midwife; Sarah Craven, Marie Curie-based physiotherapist;Chris Raine, ENT consultant; ward 2 staff.■ Accident and Emergency and the orthopaedics early dischargeteam were shortlisted for the Patient Experience NetworkNational Awards which celebrate excellence and innovation indelivering a better health service experience for patients.■ A touch screen TV where patients can leave real-time feedbackabout the service they have received has been installed at StLuke’s outpatients department. Comments will help improvethe standard of care we offer to our patients.■ Patients First: our quality initiative that began in 2011continues to help shape our services and will ensure thatquality is at the centre of everything we do.■ Physiotherapy’s musculoskeletal service team are celebratingafter their hard work to turn around lengthy direct accesswaiting times is finally paying off. Two years ago, patientsneeding the service had to wait months for appointments butnow thanks to a joint project between the department andlocal commissioners, acute patients are now seen within amatter of days, while the average wait for most referrals is acouple of weeks.FOCUS August 2013 page 13

Enhancing Patient CareA nationally recognised centre of excellence foreducation and applied health research■ Pioneering research taking place at our hospitals, which aimsto find new ways of diagnosing a pre-dementia conditioncalled mild cognitive impairment, has been selected toreceive a share of £22 million of government funding.■ Patients in Bradford are at the forefront of the IVAN eyeresearch trial which early results show could save the NHS£84 million a year if doctors switch to a cheaper drug to treata leading cause of blindness.■ The Head and Neck research team have become universallyrecognised after winning the International Research prizefor the CRUK LIHNCS trial at the 8 th International Conferenceon Head and Neck Cancer. The team has also presented 30abstracts at British, European or world meetings.■ Sue Williamson and Clive Nicholson from the Yorkshire StrokeResearch Network (based at the Foundation Trust) havebeen named as ‘team of the year’ by the UK Stroke ResearchNetwork.■ A Born in Bradford study revealed that eating crisps and chipsduring pregnancy can lead to major health problems forbabies. Babies exposed to high levels of acrylamide, commonlyfound in crisps and chips, can have a lower birth weight andsmaller heads, which leads to a higher risk of heart disease,diabetes and delayed development.■ Dr Dinesh Saralaya and his BIHR team continue to recruitto major commercial trials and have achieved a global ‘firstpatient’ into a trial which is testing the safety of a newbronchodilator in treating patients with COPD. This is thesecond global ‘first patient’ the team have recruited fromBradford in successive years.A specialist centrefor West Yorkshire■ Bradford Teaching Hospitals has been named asthe new national centre for the innovation ofwound management prevention and treatmentfor England. The new facility will form a centre ofexcellence for the research and development ofnew products for the benefit of patients and beled by renowned wound health expert, ProfessorPeter Vowden, who will act as the HTC’s clinicaldirector alongside nurse consultant, Kath Vowdenand their experienced medical and nursing team.Our plans for 2013/14■ A £513,000 ‘dementia-friendly’ face lift forthe public areas at St Luke’s Horton Wing.■ A revamped £2m neonatal unit.■ A new £2.3m catheter lab to supportpatients with heart problems.■ We became the first hospital in the worldto take delivery of the quickest and mostdetailed CT scanner which allows patientsto watch TV while they are being scanned.FOCUS August 2013 page 14Our Annual Report and Accounts 2012/13can be found on our websitewww.bradfordhospitals.nhs.uk

Wednesday 18 September 2013Annual Members Meeting1.00pm to 2.30pm, Sovereign Lecture Theatre, Field House,Bradford Royal Infirmary.Find out how our hospitals have performed during 2012 to 2013.Experience Matters: sharing expertise todevelop excellence2.30pm to 5.00pm, Field House Teaching Centre, BradfordRoyal InfirmaryThis year we focus on sharing with you major initiatives aimed atimproving our patients’ experience. Featuring interactive displays,workshops and a range of opportunities for you to share with usyour experiences and views on the services provided to you, yourfamily and your friends.Our governors have been instrumental in putting together this year’s eventfor our members and other visitors. You can find out more about thegovernors and their work with staff in relation to our ‘quality accountmembership improvement priorities’ as well as finding out about ourinnovative ‘governor ward visits programme’. Our governors have alsoinvited teams and departments from across our Foundation Trust toshowcase what they were doing in relation to ‘improving the patientexperience’ and public/patient engagement and the response has beenincredibly positive.Experience Matters - asneak peek…■ Find out more about our newBirthing Centre which openedlast November and is attractingwomen from all over the districtfollowing incredibly positivefeedback.■ Chaplaincy services have recentlybeen reconfigured; come alongto meet our chaplains and findout how you can get involved asone of our chaplaincy visitors.■ Also find out about volunteeringand how it enhances our patientcare. Maybe you would like tojoin this very special group ofpeople?■ Creating dementia-friendlysurroundings is one of our Trust’stop priorities. Having just beenawarded a £513,000 grantfrom the Department of Health;come and see the refurbishmentplans for St Luke’s Horton Wingand find out how you can getinvolved in our ‘dementia workprogramme’.■ ‘Hospital food’ is an extremelyimportant part of the patientexperience – come along, meetour catering team, and take thetaste test yourself by samplingsome of our dishes and givingyour feedback. Find out aboutour catering strategy andwhat we have introduced toimprove patients’ experience atmealtimes.Would you be interested in takingpart in one of our special interactiveworkshops to help develop our newPatient and Public EngagementStrategy? If yes, then let ourmembership office know - we willlet you have more information andreserve a place / places for you.If you would like to attend any or both of these events thenplease book through our membership helpdesk. We also welcomeany guests you would like to bring with you. Membership officecontact details can be found on the back cover.FOCUS August 2013 page 15

The Trust’s Quality Account for 2013/2014 includes sevenimprovement priorities identified following a major consultation withthe Foundation Trust Membership in 2011. These are:1. Nutrition: Offering healthy meals that are of good quality and atthe right temperature’.2. Waiting Times: Reducing waiting times for blood tests and otherinvestigations and, informing patients promptly of possible delaysand the reasons for the delay in relation to any aspect of theircare/treatment.3. Patient Information: Accurate information about a patient’streatment before coming into hospital and understandablewritten information about their condition andtreatment.4. Clinical Care/Treatment: Improving information ondischarge to ensure that patients understand whatto expect when they go home and how to takemedicines.5. Communications: Being treated with dignity andrespect, with staff being polite and staff listening.6. Clinical Care/Treatment: Staff working well togetherto organise care within a well organised ward/department.7. Clinical Care/Treatment: To involve people indecisions regarding their care and treatment andexpected outcomes.Governors focus for 2013/2014Throughout 2012/2013 thePatient Experience GovernorWorking Group (PE GWG)met with the staff memberswho lead on each of themembership improvementpriorities. The leads provideinformation and evidence onthe work being undertakenin the Trust to improve thepatient experience in relationto the identified priorities.The Governors’ have seensome excellent work takingplace and good progressmade. For 2012/2013 furtherimprovements have beenidentified and will form thebasis of work going forward.The full statement from thePE GWG is included in theFoundation Trust’s QualityAccount.The Governors prioritiesfor 2013/2014 are;■ Continue to monitorprogress in relation to‘membership improvementpriorities’ 1, 3, 4 and 5.■ Via a range of patientengagement activitiesseek evidence of sustainedimprovements withinthese areas.■ Information gatheredas part of consultation/engagement activities usedto inform any decisionsrelated to retiring theimprovement priorities in2014/2015.In relation to Improvementpriority 2; the PE GWGwill review information inrelation to;■ Outpatient Waiting Times,■ Real time patientexperience feedback inrelation to their clinicappointments.■ Developments within thePhlebotomy service toimprove waiting times.In relation to improvementpriorities 6 and 7 evidencewould be sought from theClinical Divisions about therange of work and patientfeedback received in relationto these priorities.You can find out more aboutthe Governors work in thisarea at our special event on18 September - ‘ExperienceMatters: sharing expertiseto develop excellence’ - seepage 15 for details.FOCUS August 2013 page 16

Doctors and nurses at our hospitals are backing a new National Institutefor Health Research campaign called “OK to ask”.The aim is to encourage patientsto ask their doctors about thepossibility of taking part in clinicalresearch if it’s right for them.Clinical research is carried outto gather evidence on “whatworks” so the NHS can improvethe treatments it offers.Taking part is voluntary, butmany patients may be unawarethat studies relating to theircondition are taking place at ourhospitals unless approached by adoctor or nurse to take part.In a bid to raise awareness,staff from our own BradfordInstitute for Health Research,which is situated within the BRIcomplex and which runs ourclinical trials schemes, recentlymanned an information stall in themain reception area to encouragepatients, who could potentiallybenefit, not to miss out.Last year 4,034 patients tookpart in research studies and thenumber is expected to grow.For more information visitnihroktoask.com or contactLouise Barber (01274) 383426 formore details.Lindsey Allsopp and her family raised £810 for the BRI’s neonatal unitafter it saved the life of her daughter, Millie.Lindsey, from Thorpe Edge, said: “I had three normallabours with my first three children but then Milliearrived prematurely at 29 weeks. It was really scaryto have a child born so early but the doctors andnurses at the neonatal unit were wonderful. I can’tthank them enough for what they have donefor Millie.”Millie’s consultant neonatologist, Dr SamOddie added: “Millie has come such a long wayin just two years and I have been so delightedwith her progress that I have been able todischarge her from regular hospitals visits.“On behalf of all our staff, premature babiesand their families, I would like to say a hugethank you for this generous donation. Themoney will be used to buy those extra piecesof equipment and home comforts which ourpatients and their loved ones will use in ournew, revamped £2m neonatal unit which officiallyopens its doors early next year.”From left: Sarah Szpara, Tessa Poppleton, Dr Sunita Seal,Emma Holmes, Lindsey Allsopp & Millie (2), Tracey Barstowand Catherine Thompson.FOCUS August 2013 page 17

Membership card makeoverOur membership card has beenre-designed and is now beingrolled out. The new design isvery distinctive and the cardmuch more hard wearing thanpreviously. Your membershipID is presented as a bar codeas well as a number. The olderversion is still valid and will beuntil further notice as we slowlyroll out our new cards.However, if you are planningto attend any events, or useyour card to claim your discountat one of our hospital diningrooms then please contact themembership office so that youcan be issued with your newmembership card straight away.Your old card is still valid in thedining rooms but for our eventswe would like you to bring yournew card along to any that youattend. We are then able toregister you more quickly andefficiently by simply scanningthe bar code on your card.Bradford Teaching HospitalsNHS Foundation TrustFoundation Trust Memberwww.bradfordhospitals.nhs.ukMembershipbenefitsIf you visit our hospital regularly thenmake sure you take advantage of thediscount available to public and patientmembers of our Trust in our diningrooms at Bradford Royal Infirmary andSt Luke’s Hospital. All you need do isshow your membership card whenordering and you will benefit from thesame discount as our staff.You are aslo eligible to join HealthService Discounts, an on-line site thatprovides discounts, offers and dealsfor NHS staff and their families. To joinjust go through the online registrationprocess and answer ‘Foundation TrustMember’ to the question ‘do you workfor the NHS’. Please visitwww.healthservicediscounts.comWould you like to get moreinvolved as a member?We currently have approximately 2,000 of ourmembers registered to take part in public andpatient engagement activities.Over the years many of ourmembers have taken part ina range of ‘patient and publicengagement’ activities thatinfluence and inform developmentsin our organisation. Members havecontributed to the development ofour corporate strategy, research anddevelopment initiatives, our majornew ward block development,been a part of site inspection teamsand gone ‘behind the scenes’to learn more about our servicedevelopments.If you would like to join thisspecial membership group thenplease contact our membershipoffice and we will send youa ‘membership interestsquestionnaire’ to complete. Aspart of this questionnaire we askyou how you would like to beinvolved - for example, you mightbe invited to complete one or twosurvey forms over the next coupleof years; you might be invitedto read through a patient leafletfor a particular service to makesure that it is understandableand covers what it should; youmight be asked to give yourviews or opinions on a patient’spathway through a service. Bycompleting the questionnaireyou do not immediately committo taking part in any activity youare invited to. If you do receivean invitation to take part in anactivity then you are able tochoose if you wish to do so atthat time.FOCUS August 2013 page 18

Help us to cut costs!Firstly thank you to those ofour members who receivetheir membership magazineelectronically as everyone thatswitches to email does their bit inhelping us to keep costs down.We are also developing our onlineFoundation Trust membershippages which means thatmembers can access informationmuch more frequently than everysix months. If we can use youremail address to keep in touchwe can let you know much morequickly about developmentstaking place and events thatmight be of interest to you.Please switch today! All you needdo is contact our membershiphelpdesk, provide your contactdetails or your membership IDand confirm the email addressyou wish to use.Invitation to a Stroke EventThursday 31 October 201311.00 am – 4.00 pm,Cedar Court Hotel,Bradford,The Yorkshire Stroke ResearchNetwork would like to invitestroke survivors and carers to a research event.The event will include:■ Achievements of the Stroke Research network■ Development of computer programmes to aid recovery■ Discussions on recovery after strokeIf you are interested in attending then please contactLouise Barber directly on 01274 383425 or email: louise.barber1@bthft.nhs.ukThe majority of our patients,carers and relatives are ‘extremelylikely’ to recommend our servicesto others, say our first set ofFriends and Family test results.Young People’sOpen EventThursday 20 March 2014,10am to 1.00pm, Field HouseTeaching Centre, BRIAimed at 16 to 21 year olds, thisevent gives young people anoverview of the wide range ofjobs and careers, training andeducation opportunities andvolunteering in the NHS.The event includes interactiveexhibition stands and displaysfrom internal Foundation Trustteams and departments as wellas external organisations. Toregister for the event pleasecontact our membershipoffice. All attendeesmust be members of ourFoundation Trust and willneed to ensure that wehave an email address and/or mobile number as wewill be communicating allinformation related to thisevent electronically.Membership office contact details can be foundon the back cover.Since its establishment in April,this important Departmentof Health survey gives usvital feedback from YOU, thepeople we treat, as to whetheryou would recommend ourwards or A&E department toothers if they needed similarcare.Our first results were verypromising as the FoundationTrust’s overall score for Junewas 61. This comparedfavourably to other hospitals inthe region.The results are calculated onthe number of patients whowould be ‘extremely likely’to recommend our services,minus those who would notrecommend us, or who areindifferent i.e. extremely likelyscores 1 point, likely scores0, all the other scores arenegative. This means that thebest result is +100 and theworst result is -100.Shelley Bailey, assistant chiefnurse (patient experience), said:“By giving us YOUR VIEWS,you help us improve thepatient experience as thisnew Friends and Family testprovides timely feedback, aswell as highlighting priorityareas for action.”Friends and Family applies toALL inpatients (except those inmaternity services who will jointhe scheme in October) agedover 16-years-old and who havestayed in hospital for at leastone night.Please give us your viewsupon discharge and fill in ourFriends and Family Test postcardwhich can be placed into theboxes on each ward.FOCUS August 2013 page 19

From left, architect Oliver Zuber, St Jude’s medical director,Dr Sylvestre Francois (who invited Dr Moreea, to help setup the endoscopy unit at St Jude’s) and Dr Moreea standingin the new unit which has been designed by Oliver.BRI consultant, Dr Sulleman Moreea, is helping to bring new medicalprocedures and equipment to two hospitals in the Caribbean which willbenefit sick patients.The consultant gastroenterologistand hepatologist was at thestart of a holiday to St Luciawith his wife five years ago,when a chance conversationwith a taxi driver, who was alsoa IT healthcare consultant, ledto beginning of an enduringrelationship with the island.When Dr Moreea learnt thatSt Jude’s Hospital, in the south ofthe island, relied on both publicmoney, private donations andThe temporary endoscopy room at thefootball stadium where patients will beseen while the hospital is built at St Jude’s.FOCUS August 2013 page 20the support of foreign doctorsand nurses, he requested ameeting with the medicaldirector (MD) and chairman toask what he could do to help.After being shown aroundthe hospital, Dr Moreea wastold it had no facilities forgastrointestinal endoscopy;medical equipment used toexamine and treat diseases ofthe digestive tract from themouth to anus.Since then, Dr Moreea hasbeen single-handedly gatheringdonated equipment andproviding expertise to launchnot one but two pioneeringendoscopy units on the tinyCarribean island.He initially returnedto St Lucia in August2009, with £50,000worth of equipmentfor St Jude’s Hospital,where he spent aweek training doctorsin gastro-intestinalendoscopy. Only for theentire unit to be burntdown 10 days laterin a fire which killedthree staff. All medicalequipment was lost.Whilst preparations werebeing made for St Jude’s tobe re-built, Dr Moreea soughtdonations from manufacturinggiants, Pentax and Olympus,who donated £100,000s worthof equipment to the new unitwhose plans are being overseenby his friend, Swiss architect,Oliver Zuber.“This will ensure thatthe facilities are almost ona par with what we have inBradford,” said Dr Moreea.Dr Moreea was thenapproached by Dr Lisa Charles,MD of the Victoria Hospital, innorth St Lucia, who had heardabout his work and invited himto set up a similar endoscopyunit there.“This was the chance of a lifetime,” added Dr Moreea. “Tobe able to bring new proceduresto St Lucia from which patientswould benefit was an offer Icouldn’t refuse.”Victoria Hospital had alreadysecured their endoscopy

Staff prepare theatre for anendoscopy workshop.equipment, so Dr Moreeareturned in April to train doctorson the new technique. He alsodonated a further £30,000 ofdisposable medical equipmentduring his most recent visit.He said: “I used annual leaveto start this endoscopy trainingprogramme for the six doctors.My aim is to institute a cultureof teaching, whereby peoplewho have been trained will inturn pass on their knowledge totheir juniors, as we do here inthe UK.”Dr Moreea wasaccompanied on hismost recent visit by anurse from his nativeMauritius, who he flewout to help train localnurses and Steve Rainey,founder of Unisoft, whodonated an electronicreporting system whichenables hospitals tohold patients’ recordselectronically.“The introduction ofUnisoft’s system means thatpatient reports can be sharedbetween the two hospitalswho can compare and contrastexaminations over time,” addedDr Moreea. “This system alonewould have cost about £30,000if we had to buy it, but Stevedonated it for free. We areincredibly grateful to him asUnisoft is innovative and usedin around two thirds of UKhospitals.”Dr Moreea has recentlyagreed to become a specialendoscopy adviser to StLucia’s Chief Medical Officerand Minister for Health - anhonorary post he also holds inMauritius.Asked why he does so muchbenevolent work in his freetime, he replied: “It gives meenormous satisfaction to beable to help those less fortunatethan us, here in the UK. But Icouldn’t do this on my own, asthere is too much to do, andso I am eternally grateful to thepeople and companies whodonate their time, energy andequipment so generously.”Mauritian-based nurse, Ali, explains thebasics on how to set up a scope to nurses.Theatre staff with Dr Moreea (secondright) who participated in the endoscopyworkshop at the Victoria Hospital.Dr Moreea explains to doctors how towrite endoscopy reports using Unisoft’selectronic reporting system.Dr Moreea (second left) meets with St Lucia’schief medical officer and local doctors to discussendoscopy development plans for the island.FOCUS August 2013 page 21

Chaplaincy team leader and MuslimImam Mohammed Arshad is picturedwelcoming three new chaplains to theFoundation Trust’s chaplaincy team.Joe Fielder, the Christianchaplain, will work full-timecovering all the Christiandenominations, while HoshiarSingh, the new Sikh chaplainand Murari Gupta, the newHindu chaplain, will work parttime.Murari is already a familiarface at the BRI having been achaplaincy volunteer for the pastseven years.All three chaplains agreedthat it was a “great privilegeto help the Foundation Trustimprove the care that it gives toits patients.”Imam Arshad added: ”I hopethat the new chaplains will beable to contribute positively topatients’ experiences as well asplay a part in supporting thestaff.”If you are a patient or a relativeof someone in hospital and wantto talk to a chaplain, please ask amember of staff or call 365819.GIFT: from left, JosieWatson, Sue Barnes, fromSANDS, Julie Cadman,BRI bereavement supportmidwife, and MichelleBarrett of SANDS.Bradford SANDS (Stillbirth and Neonatal Death charity) have madetheir first major donation with the gift of a cold cot to Bradford RoyalInfirmary’s birth centre and labour ward.The cold cot, which is a steel-typemattress that lies under a Mosesbasket, means that more parentswho go through a stillbirth canhave longer to say goodbye totheir babies.Bereavement support midwifeFOCUS August 2013 page 22Julie Cadman, said: “We areincredibly grateful to SANDS andits local members for donatingthis state-of-the-art cold cot to ourmaternity services.“For families who lose a child,the cot will give them moretime to be together with theirbaby and enable them to say apersonal goodbye and will be verymuch appreciated by parents whofind themselves in these tragiccircumstances.”The presentation took place inthe new Snowdrop bereavementsuite which was recentlyrefurbished and which helps to givebereaved families increased privacyand dignity as it enables them tospend valuable time with theirbaby in homely surroundings.“SANDS also donated some ofthe equipment in the SnowdropSuite and we are extremely gratefulfor their on-going support tomaternity services” added Julie.

By ProfessorAndrew WrightIt is well recognised that ultraviolet light from either sun or sun beds isa major factor in causing skin cancer and that the number of people withskin cancers is continuing to rise. However, ultraviolet light is also goodfor us, helping to produce the important vitamin D in our skin.There is increasing awareness ofthe importance of this vitaminto general well-being anddermatologists are adoptinga balanced approach to sunexposure and advising peopleto both limit their risk of skincancer but reap the benefits oflimited sun exposure.The advice we currentlyprovide through our service is asfollows:Vitamin D:■ Helps regulate amount ofcalcium and phosphate,needed to help keep bonesand teeth healthy.■ Recent research suggests alink between cancer survivaland vitamin D.Should I take vitamin Dsupplements?■ Vitamin D supplements andexcessive amounts in yourdiet can possibly cause harmif taken in large amountswithout medical guidance.■ Talk to your GP or skin cancerteam for further advice beforetaking supplements.■ It has been said that theexposure of just 20% ofthe body surface to directsunlight can be a good wayof increasing your bloodconcentrations of vitamin D.■ Therefore, whatever thefindings it should beremembered that a walk inthe open air, taking steps toavoid burning, exposing 20%of the skin, people can get abalance between skin cancerprevention and enjoying thegood effects of the sun.Therefore:■ Access to sunlight is importantto ensure sufficient vitamin D■ Everyday casual skin exposuree.g. 20% rather thansunbathing will probably givemost people enough vitamin D.However, the amount ofsun needed to make enoughvitamin D is always lessthan the amount that causestanning or sunburn.FOCUS August 2013 page 23

Bradford Teaching HospitalsNHS Foundation TrustBradford Teaching Hospitals NHS Foundation TrustThe Foundation Trust gives notice that it willhold elections to the Council of Governors ofBradford Teaching Hospitals NHS FoundationTrust.Elections are to be held for the followingpositions:■ 2 members from the Public constituencies;Keighley (1), Bradford West (1)■ 1 member from the Staff constituency:‘All other Staff Groups’ (Admin & Clerical,Estates & Ancillary, some Additional ClinicalServices).NominationsNomination packs with information about howto stand for election to these positions areavailable from Monday 23 September 2013from the Returning Officer at the address shownbelow;Ciara Norris, Returning OfficerElectoral Reform Services Ltd, The ElectionCentre, 33 Clarendon Road, London, N8 0NWTel: 0208 889 9203, Email: Ciara.norris@electoralreform.co.ukAll nomination papers should be received bythe Returning Officer, Ciara Norris, by 12 noonon Monday 21 October 2013. Faxed or e-mailednominations will not be accepted.ElectionsBallot papers will be distributed to qualifyingmembers on Tuesday 12 November 2013.Completed ballot papers must be receivedby the Independent Scrutineer (Electoral ReformServices Ltd) by 12 noon on Thursday 5 December2013.The result of the elections will be announcedat the Foundation Trust’s offices on Friday 6December 2013.The regulations governing this election andfurther information about Bradford TeachingHospitals NHS Foundation Trust can be obtainedfrom: Jacqui Maurice, Corporate GovernanceManager, Bradford Teaching Hospitals NHSFoundation Trust, Chestnut House, DuckworthLane, Bradford, BD9 6RJ. Tel: 01274 382685.Email: jacqui.maurice@bthft.nhs.ukIf candidates do submit a nomination and thendecide to withdraw, this must be done in writing,and witnessed, to the Returning Officer no laterthan 12 noon on Thursday 24 October 2013.Bradford Royal infirmary 01274 542200St Lukes Hospital 01274 734744Eccleshill Community Hospital 01274 323200Shipley Community Hospital 01274 773390Westwood Park Community Hospital 01274 425990Westbourne Green Community Hospitals 01274 202485Change of Appointments Contact Centre 01274 365910Chaplaincy Office 01274 365819Voluntary Services 01274 364309Complaints 01274 364810Patient Advice and Liaison Service (PALS) 01274 364021Outpatients (Bradford Royal Infirmary and St Luke’s Hospital)Outpatients ENT (Ear, Nose and Throat) 01274 364111Outpatients Gastroenterology 01274 364628Outpatients Orthopaedics 01274 364850Outpatients West 01274 364056Outpatients Adult 01274 365669Outpatients Dermatology 01274 365540Outpatients Gynaecology 01274 364886Outpatients Maxillofacial & Oral 01274 365200Outpatients Peadiatrics 01274 365423Wards (Bradford Royal Infirmary)Accident and Emergency 01274 3646581 Respiratory / Diabetes /Endocrine Team 01274 3643522 Paediatrics Surgical &Orthopaedic 01274 3643533 Acute Elderly Unit 01274 3643554 Acute Elderly Admissions 01274 3643575 Day Case Surgery 01274 3643616 Gastroenterology / Renal /Rheumatology 01274 3643647 Haematology 01274 3643668 Male Surgical 01274 3643689 Acute Stroke/ Neurology 01274 36437111 Female Surgical 01274 36437712 Gynaecology 01274 36438114 Urology 01274 36438315 Oncology 01274 36438716 Paediatrics Medical &Paediatric Assessment Unit 01274 36439017 Paediatrics Acute Medicine 01274 36439418 ENT & Ophthalmology 01274 36439619 Plastics & Maxillofacial Unit 01274 36439820 Acute Surgical Admissions Unit 01274 36441321 Progressive Care Unit 01274 36441722 CCU and Cardiology 01274 36404323 Elderly Care 01274 36440424 Infectious Diseases 01274 36458125 Breast Care Unit 01274 364622Foundation Trust Membership26 Vascular Surgery 01274 38301127 Elective Orthopaedics 01274 38302028 Elective Orthopaedic DayCase Unit 01274 38303029 Elderly Care 01274 38322930 Elderly Care 01274 383230Ear Nose & Throat Day Case Unit 01274 364863Intensive Care Unit 01274 364126York Suite 01274 364644Transitional Care Unit M2 01274 364531Maternity Unit M3 01274 364536Maternity Unit M4 01274 364539Delivery Suite 01274 364515Antenatal 01274 364556Neonatal Unit 01274 364523Wards (St Luke’s Hospital)F1 Pennine Suite 01274 365525F3 Intermediate CareCommunity Hospital 01274 365603F4 Day Case Rheumatology &Dermatology 01274 365328F5 Elderly Care rehabilitation 01274 365632F6 Stroke & NeurologyRehabilitation and InpatientDermatology 01274 365615F7/F8 Chronic Haemodialysis 01274 365692Write: Trust HQ, Chestnut House, BRI, Duckworth lane, Bradford BD9 6RJ.Membership Helpline - 0800 731 0319Email - bradfordhospitals@membra.co.ukWould you like to join as a Member? You can do so online atwww.bradfordhospitals.nhs.uk or contact our Membership office.