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<strong>The</strong> Pai’s prided themselves on being discoverers and nurturers of talent. A small<br />

museum at Manipal is devoted to the family patriarch T. M. A. Pai (older brother of T<br />

A. Pai) and his teachings. One cherished precept: ’A pygmy nourished well can<br />

become a giant.’<br />

According to K. K. Pai, a family member who eventually became general manager of<br />

the Syndicate Bank. Dhirubhai was introduced to TA. Pai in the mid- 1960s by a<br />

former bank employee named H. P Rao, who was an insurance agent. <strong>The</strong> bank was<br />

interested in developing its foreign exchange activities, and began handling some<br />

transactions for the young spice and textile trader. ‘Our first impression was that he<br />

was very enthusiastic, very enterprising, a man of ideas,’s Pai said. ‘From the<br />

beginning I had the impression he was a go-getter. He was very persuasive, very<br />

convincing in his arguments. He was able to present his case and business proposals<br />

very clearly. He gave me the impression he was reliable and knew what he was<br />

doing.’s <strong>The</strong> Syndicate Bank became the main financier for Reliance Textile<br />

Industries when it started manufacturing soon after, in 1966, providing much of the<br />

Rs 1,5 million needed to buy the first four knitting machines. Another early backer<br />

was the Industrial Credit and Investment Corporation of India (ICICI), whose<br />

chairman Harkisan Das Parekh, another Gujarati, also took a shine to Dhirubhai’s big<br />

schemes.<br />

Dhirubhai continued to impress the Pais by his insistence on the best equipment and<br />

personnel, as well as his knowledge of the market and its trends. He also made<br />

conspicuous donations to the educational institutes run by the family. Throughout<br />

the late 1960s, Dhirubhai kept in close touch with T A. Pai, making sure he was<br />

among the first to call whenever the bank chief visited Bombay from Manipal, and to<br />

give Pai advance notice of ‘any major initiatives. Pai’s nephew Ramdas Pai, who later<br />

became president of the Manipal Academy of Higher Education hears Dhirubhai<br />

coming to Bombay airport in 1968 to greet him on his first trip back from studies in<br />

the United States. T A. Pai in turn promoted Reliance where he could, even to the<br />

point of carrying around samples of its Vimal-brand material in his brief- case to<br />

show others.<br />

<strong>The</strong> bank continued to be the major lending institution for Reliance even after Indira<br />

Gandhi nationalised it and all India other leading banks and insurance firms in July<br />

1969. Although the Pais were unhappy about losing their asset, family members like<br />

K. K. Pai continued to hold the top executive positions for many years. T A. Pai’s<br />

policies of directing credit to small entrepreneurs, agriculturalists and business new<br />

corners which built up a portfolio of very small but sound loans for the bank-were<br />

exactly what Indira had hoped to achieve by the bank nationalisation generally.<br />

Ironically, the government takeover led to the steady bureaucratisation of<br />

management and lending directed by political connections rather than commercial<br />

viability.<br />

This destroyed the soundness of the Syndicate Bank and all the other 20 nationalised<br />

banks. By the end of the 1980s, the banks’ nonperforming assets or bad loans<br />

greatly exceeded their capital base by a wide margin, and but for endless capital<br />

infusions by the treasury almost all would have become insolvent. When private<br />

sector banking was again encouraged, after the 1991 liberalising reforms, the Pai<br />

family took over a small southern-based institution, the Lord Krishna Bank. If offered<br />

the chance to buy back the Syndicate Bank, family members said, they would refuse<br />

it. Immediately after his bank was taken away, Indira consoled T A. Pai by drafting<br />

him to apply his ideas as the first chairman of the nationalised Life Insurance

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