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slow-down in trading and sometimes pandemonium when defaults were found. But<br />

brokers and traders need not settle even then, if they could afford the upfront<br />

margin payments and sometimes exorbitant interest rates on finance for a badla<br />

(carry-forward) deal.<br />

Using this prototype futures system, settlement could be deferred for months, often<br />

amplifying speculative runs in prices. On occasion, a script would pass through 50<br />

buy and sell transactions before being lodged for transfer of ownership. If the<br />

signature of the original seller did not pass muster, professional forgers operating in<br />

the side lanes of Dalal Street would guarantee an authentic-looking copy. It was an<br />

environment where research was just another word for insider trading, where the<br />

key knowledge was finding out which stocks were going to be ramped upwards or<br />

driven down by cartels of moneybag brokers and operators.<br />

Though it had thousands of listed companies and a nominal capitalisation similar to<br />

that of middle-sized stock markets like Hong Kong or Australia, the Indian<br />

sharemarket was not very liquid. Huge blocks of equity in the better companies were<br />

locked up by investment institutions or controlling families. Many of the smaller<br />

companies hardly traded at all. <strong>The</strong> floating equity in the major companies forming<br />

the market indices amounted to a few billion US dollars. Even in the 1990s, a<br />

concerted move with a relatively small amount of funds, upwards of US$50 million,<br />

could make the market jump or crash.<br />

Investors outside Bombay who could not hang around Dalal Street, browse the issue<br />

documents sold off barrows or pavements, or listen to the gossip while snacking on a<br />

bhel puri (potato-filled puff-bread) from a nearby stall, had to rely on a network of<br />

sub-brokers and agents reporting to the fully-fledged stockbrokers in the big towns.<br />

<strong>The</strong>y scanned a new crop of market tipsheets with names like Financial Wizard and<br />

Rupee Gains for news of their stocks. In some small towns, investors impatient with<br />

their remoteness took trading into their own hands: teachers, shopkeepers and other<br />

local professionals would gather after work in public halls to conduct their own<br />

trading, settling on the basis of prices in newspapers from the city.<br />

It was a situation made for a populist like Dhirubhai. His ebullience and punctilious<br />

nursing of relationships were transferred to a larger stage, using the mass<br />

communications techniques learned in marketing the Vimal brand name.<br />

‘<strong>The</strong> people of Reliance,’ began one typical promotion, on the cover of an annual<br />

report. ‘<strong>The</strong>rein lies our strength. In the skills of the scientists, the technologists; in<br />

the commitment of the engineers, the employees; in the dedication of the brokers<br />

the traders and above all, in the undisputed loyalty of the investors. <strong>The</strong>se are the<br />

people of Reliance. In their growth lies our growth; in their prosperity, our<br />

prosperity. For we are a family; we are all one. We are ... Reliance.’ In those years,<br />

Dhirubhai and Reliance had a success story to tell. On the technical side, the<br />

polyester plant at Patalganga was put up in a fast 18 months, and put into regular<br />

production in November 1982. Construction and the debugging of production lines<br />

had been supervised by Mukesh Ambani, who had been pulled out of Stanford<br />

University immediately on completing his master of business administration degree,<br />

and put in charge of the new project. Aged 24 at the outset, with a degree in<br />

chemical engineering, Mukesh Ambani won his spurs as an industrial manager at<br />

Patalganga.

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