eHosting DataFort Brochure

2- Secure Cage
The Secure Cage Service is defined as ‘an
enclosed secured space along with its
dedicated physical security and environmental
control’.
We can build Secure Cages to meet specific
customer requirements for varying combinations
of square footage, power, rack specifications and
physical security devices.
In addition to the Data Centre infrastructure,
the Secure Cage Service also offers:
remote hands for various tasks (i.e.
physical server access, inspection of
environment, loading and removing of
tapes / CDs, physical server reboot etc.)
• Service Account Management- Dedicated
Service Account Managers to ensure
quality of service delivery
• Minimum Available Secure Cage space of
100 sq-ft
• Network Connectivity Services which
provide access ports for dedicated
infrastructure, high speed, fully redundant
internet connectivity and public IP
addresses (optional)
• 24x7 Service Desk Support including a
Single Point of Contact for Service and
24x7 Service Support Requests
• 24x7 Data Centre Access and access
cards for up to 2 Authorized Customer
Representatives (ACR)
• Remote Hands service enables customers
to use our Service Desk to act as your
‘remote hands’. Our staff will be your