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IT Administration Services<br />

Forget day to day IT administration issues and focus on your core business<br />

Overview<br />

What is IT Administration?<br />

Most companies rely heavily on applications,<br />

databases and critical IT infrastructure to support<br />

their business. As organisations grow, not only<br />

does it become difficult to build the required<br />

expertise in-house, but it can also be quite<br />

an expensive proposition. IT Administration<br />

Services encompass technical support to perform<br />

installation, configuration, maintenance and<br />

monitoring, allowing customers to focus on the<br />

business requirements rather than day-to-day IT<br />

administration challenges.<br />

Our offering<br />

Our IT Administration services include:<br />

1. Windows Server Administration<br />

2. System Administration & Management<br />

3. Web Server Administration<br />

4. Exchange Server Administration<br />

5. J2EE Server Administration<br />

6. Active Directory Administration<br />

Features<br />

1. Windows Server Administration<br />

• OS installation following Microsoft (MS) best<br />

practices<br />

• Optimizing default installations and windows<br />

services to client specific requirements<br />

• ACL, Folder & administration<br />

management<br />

• Management and monitoring of disk<br />

space<br />

• Monitoring Server application & security<br />

logs for performance<br />

• Keeping OS patched up-to-date as per<br />

MS paradigms<br />

• MS backed technical support & advisory<br />

2. System Administration and<br />

Management<br />

• Installation and Configuration of the<br />

Operating System (OS) with latest service<br />

pack<br />

• OS Hardening<br />

• Security and Patches Updates<br />

• Monitoring and management of critical<br />

system parameters such as memory, disk<br />

space, CPU<br />

• Server installation and system updates<br />

• System services & application availability<br />

• Checking event logs<br />

• Creating administrative scripts, logon<br />

scripts, user and group accounts<br />

• Installing a domain controller<br />

• Management tasks for disks and volumes<br />

• File and folder management

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