Nursing Annual Report - UNM Hospitals - University of New Mexico

ANNUAL NURSING REPORT 2010 — QUALITY
UNMH Quality Outcomes Department
Professionals Helping Professionals
for Better Quality Outcomes
Thanks to ED Cathy Jaco and her team of dedicated
professionals whose continuous efforts to improve
quality help our staff provide exceptional care.
A Continued Commitment to Quality
Serving more than 450,000 patients annually, UNM Health Systems nursing services provide the kind of
professional commitment to quality nursing that patients expect from a large Trauma I hospital.
We have a culture of local accountability for performance and performance improvement in the context of
organization‐wide values and priorities. The nursing division alone has a rich history of placing an emphasis
on system support for patient and staff safety — with contributions from nurses including: Patient Safety
Committee, Nursing Quality and Peer Review, Medication Safety Committee, Patient Safety Service Team,
Patient Safety Improvement Corps, and the Hospital Quality Committee.
With a commitment to quality, the Executive Director of Quality Outcomes Management is a Mastersprepared
nurse supporting an environment in which high‐quality nursing care is provided. Throughout the
year, frontline nurses have actively participated in a number of patient safety projects. ♥
Mountain West Winner of NurseWeek’s 2010 Nursing Excellence Award for
Advancing & Leading the Profession: Sheena Ferguson, RN, MSN, CCRN, CNS
Sheena Ferguson is passionate about nursing, education, students and
reflecting the legacy of Florence Nightingale. She has empowered nurses to
influence practice change and continues to contribute to the hospital’s Magnet
journey by supporting all nurses to practice autonomously and establish
a shared‐governance model of leadership.
Sheena is a nurse’s nurse. She usually is wearing scrubs so she can stop at a
moment’s notice and provide patient care. She was chosen as CNO in 2008,
over others with more experience. But Sheena has the respect of the
bedside nurses, and she challenges the boundaries of nursing practice. ♥
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