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2012 SUPPLY CHAIN VIRTUAL CONFERENCE Now ON-DEMAND @ logisticsmgmt.com/global2012 “ Nobody has yet taken out all of the excess costs in supply chains. Opportunities for improvement continue to exist.” —Jeanne Dailey, Accenture Those companies that do make the connection between technology and global trade compliance don’t always make the best decisions around business case and vendor selection. For example, Peterson highlights some of the worst practices in global trade management (GTM) as follows: Looking at automation as a “cure-all” for woes of non-existent or inefficient processes; capturing hidden costs such as delays, handling and service charges, duty advancement fees, and bond charges; and allowing financial models to trump compliance requirements. To avoid these challenges, Peterson says that a better approach includes measuring cost versus benefit; benchmarking with other companies; cleansing and protecting your data; thinking beyond borders and companies; and assembling a cross-functional team to handle the software selection, implementation, training, and other functions associated with the GTM. Taking an initial, introspective look at the company’s current processes and resources before integrating technology into the global compliance mix is equally as important. “The biggest mistake [companies] make is they implement a solution without even beginning to measure what they were doing before they implemented it,” Peterson adds. Session 2: How to cut global logistics and transportation costs As the global economic recovery continues to inch forward, shippers are starting to see shrinking capacity and higher rates across all transportation modes. In this session, Accenture’s Jeanne Dailey, senior principal, and Brooks Bentz, partner, discuss the trend and offer attendees practical steps for gaining more control of their transportation budgets and overall operations. According to Dailey and Bentz, various forces are affecting supply chain behavior right now. Permanent volatility is becoming the “new normal,” they say, and what used to work well for companies will not suffice in the future. Not only are supply chains more extended, global, complex, and more demanding, but transportation costs now exceed 63 percent of total supply chain costs. To deal with these current challenges, and those that rear their heads in the future, Dailey and Bentz say companies will need to have dynamic operations and agility. “Nobody has yet taken out all of the excess costs in supply chains,” says Dailey. “Opportunities for improvement continue to exist.” A few of the common practices that companies are using today include conducting sourcing events for select carriers and modes; keeping a limited number of carrier contracts in place and performing limited auditing on those carriers; using decentralized and manual shipment planning and execution; and relying on a limited number of transportation management systems (TMS) and other logistics tools. “Just how shippers operationalize their supply chain functions depends on their capabilities and chosen operating models, frequently varying by industry and geography, even within the same organization,” says Bentz. Both Bentz and Dailey point out that the roller coaster of events of the last few years left an “unprecedented change in how transportation is managed and brought havoc to logistics budgets and attention at the highest levels of organizations.” The good news is that the decline in rates has provided much needed relief to cost pressures. “With the recession fading and volumes returning, the rate of change in transportation costs will likely revert to the increased upward pressure on rates,” says Bentz. “This rate of change and the complexity of transportation make granularity and visibility of information and the tools which enable it paramount in controlling costs and maintaining service levels.” Session 3: Taking a collaborative approach to ocean shipping Many companies find it difficult to collaborate effectively with third parties that are in close geographic proximity to their own hubs, let alone across the 86 LOGISTICS MANAGEMENT WWW.LOGISTICSMGMT.COM | December 2012
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NOW ON DEMAND DECEMBER 2012 WWW.LOG
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Get your daily fix of industry news
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Get your daily fix of industry news
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WHERE SUPPLY CHAIN SOLUTIONS CONNEC
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CRST DEDICATED SERVICES | CRST EXPE
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inside IANA Transport expert
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2012’s Top 12 News Stories The ne
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Air Services This section contains
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Air Services U.S. Postal Service (I
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Motor Carriers Atlas Van Lines, Inc
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Motor Carriers Lynden 18000 Interna
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Page 47 and 48: © 2012 C.H. Robinson Worldwide, In
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