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<strong>USAA</strong>.COM WINTER 2008<br />

<strong>MAGAZINE</strong><br />

A MEMBER’S GUIDE TO FINANCIAL SECURITY<br />

Common<br />

Sense for<br />

Uncommon<br />

Times


MORE SECURITY FOR YOUR FINANCIAL FUTURE. In tough economic times, the<br />

value of our strength shines. We have secure products that provide guaranteed growth<br />

in any economic environment. Achieve your short-term goals with an FDIC-insured CD or<br />

take advantage of our tax-deferred Extended Guarantee Annuity that provides interest<br />

for your retirement savings up to 5.7% with a minimum guaranteed rate of 1-3%. Put our<br />

strength to work for you.<br />

GO TO <strong>USAA</strong>.COM OR CALL A <strong>USAA</strong> ADVISOR AT 800.235.1898<br />

<strong>USAA</strong>.COM<br />

Annuities - Not FDIC Insured • Not Bank Guaranteed.<br />

Annuity rate shown applies to 10-year Extended Guarantee Annuity. Rates effective 10/1/2008; subject to change. Extended Guarantee Annuity earns interest at the rate in effect at the time of purchase. Rate guaranteed for the<br />

period selected. Afterwards, interest rates may change monthly, but not below the minimum guaranteed interest rate. The minimum guaranteed interest rate is subject to change and may vary by product and state. The minimum<br />

guaranteed interest credited to the contract will be 1%-3%. The minimum guaranteed rate is xed and will not change after the contract is issued. Extended Guarantee Annuity: AEG37641ST 05-01 (varies by state); in NY,<br />

NEG38001NY 05-01. Call for details on specic costs, benets, limitations and availability in your state. Annuities provided by <strong>USAA</strong> Life Insurance Company, San Antonio, TX, and in New York by <strong>USAA</strong> Life Insurance Company<br />

of New York, Highland Falls, NY. Each company has sole nancial responsibility for its own products.<br />

CDs require a $1,000 minimum opening deposit. Penalty for early withdrawal may reduce earnings. Availability restrictions apply. CDs provided by <strong>USAA</strong> Federal Savings Bank, Member FDIC. © <strong>USAA</strong> 2008. All rights reserved.<br />

89172-1008


MESSAGE FROM THE PRESIDENT<br />

WE’VE WEATHERED<br />

THIS KIND OF STORM<br />

BEFORE<br />

IS THERE ANYBODY WHO ISN’T REELING from the<br />

economic events of 2008? Those of us who have retirement in our<br />

sights are nervous about dwindling account balances. It all may<br />

seem out of our control, and we can sit and watch it happen, or we<br />

can take charge.<br />

Keep investing for your retirement. This is a very good time to<br />

be investing because there are solid investments at lower prices. Do<br />

review your time frame and objectives, and make sure that your risk<br />

tolerance matches your investment mix. You may want to consider<br />

investing in a target or asset allocation fund that will rebalance for you<br />

as the market changes. If you have access to an employer-sponsored<br />

retirement program, maximize your contributions to $15,500 with a<br />

$5,000 catch-up for individuals age 50 and over in 2008. Traditional<br />

and Roth IRAs, if you qualify, let you put away $5,000 with a $1,000<br />

catch-up for individuals age 50 and over in 2008.<br />

If you’re worried about debt, the Debt Analyzer on <strong>USAA</strong>.COM<br />

can help establish a clear picture of your situation. You’ll learn ways<br />

to pay off the debt faster. Then you can re-establish a budget, and<br />

gain the peace of mind that comes from knowing you are living<br />

within your means.<br />

Get advice from someone you can trust<br />

Your financial situation is personal and deserves individualized<br />

solutions. Seek financial advice from someone who is salaried<br />

and focused on your interests. Many investors have made a “flight<br />

to quality” over the last two months and <strong>USAA</strong> members are no<br />

different. Members are moving their money to us and opening a<br />

record-breaking number of new investment and bank accounts<br />

because they recognize the quality of <strong>USAA</strong> products, service and<br />

advice — and they know they can trust <strong>USAA</strong>.<br />

Josue (Joe) Robles, Jr.<br />

Major General, USA (Ret.)<br />

President & CEO<br />

<strong>USAA</strong> is strong<br />

And make sure the financial products you buy are from a company<br />

that not only has a history of financial strength, but is strong today.<br />

If it sounds like I’m describing <strong>USAA</strong>, you’re right. Unlike so many<br />

financial services companies today, <strong>USAA</strong> is conservative, strong<br />

and growing — just as we have been for more than 86 years and<br />

through countless economic downturns. Our employees care about<br />

your financial security, and they are eager to help you. ■<br />

<strong>USAA</strong> means United Services Automobile Association and its affiliates. Financial advice<br />

provided by <strong>USAA</strong> Financial Advisors, Inc., registered broker dealer.<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

3


<strong>USAA</strong><br />

A MEMBER’S GUIDE TO FINANCIAL SECURITY<br />

WINTER 2008 • VOLUME 44 • NUMBER 4<br />

In Every Issue<br />

Common<br />

Sense for<br />

Uncommon<br />

Times 12<br />

In a year of unprecedented<br />

financial crises, get <strong>USAA</strong>’s<br />

perspective before you<br />

make your next move.<br />

By John Gilliam<br />

Mail Call 6<br />

<strong>USAA</strong> members share<br />

thoughts on military life<br />

and pesky ATM fees.<br />

FYI 7<br />

Get a vacation checklist,<br />

smartphone safety tips<br />

and other handy advice.<br />

On the Money 10<br />

Our experts answer<br />

questions on refinancing,<br />

payday loans and more.<br />

FEATURES<br />

’Tis the Season for Tax Prep 16<br />

Take actions this fall that may pay off next spring.<br />

By Dennis McCafferty<br />

7 Essentials<br />

for Security 18<br />

Here’s the lowdown on the<br />

latest ways to help secure your<br />

home computer.<br />

By Christopher Null<br />

Member Savings 25<br />

Check out our guide to<br />

products and services<br />

especially for you.<br />

Member Snapshot 32<br />

Meet an Army marksman<br />

who targeted gold in<br />

Beijing and won.<br />

On Course 20<br />

Managing finances as parents age<br />

can be a challenge, and adult children<br />

may have to step in to help. Get our<br />

tips for easing the burden.<br />

By Kerry Hannon<br />

Teach Your Children Well 24<br />

Your kids are watching. Make sure that the way they see<br />

you manage money reinforces good financial habits.<br />

By Teri Cettina<br />

Save energy<br />

and money with<br />

our timely tips.<br />

4<br />

COVER PHOTO: JEFFREY COOLIDGE/GETTY IMAGES<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM<br />

8


Financial news<br />

mobile.usaa.com<br />

Head style 2<br />

<strong>USAA</strong> ON<br />

THE ROAD<br />

Use MOBILE.<strong>USAA</strong>.COM to:<br />

■ Check account balances.<br />

■ Transfer funds.<br />

■ Make stock trades.<br />

■ Pay bills.<br />

got you down?<br />

GET FREE ADVICE from <strong>USAA</strong> to help<br />

you weather the economic storm<br />

<strong>USAA</strong> can send financial tips to your inbox —<br />

at no charge. Stable, secure and financially<br />

strong, <strong>USAA</strong> offers three e-newsletters filled<br />

with advice. Each one can help you make sense of your<br />

personal finances.<br />

■ Financial Services Update — Offers insightful market<br />

commentary and in-depth analysis of financial news.<br />

Twice monthly.<br />

■ Request auto ID insurance<br />

cards.<br />

■ Your Money — Offers<br />

insight and advice for<br />

day-to-day financial<br />

decisions, from budgeting<br />

and buying a car to saving<br />

for a new home or your<br />

retirement. Monthly.<br />

■ The Retirement Report —<br />

Gives guidance on how<br />

to secure your financial<br />

future with timely advice<br />

and tips. Monthly.<br />

SUBSCRIBE TODAY<br />

Log on to <strong>USAA</strong>.COM > My Accounts > My Profile ><br />

Manage Newsletter Subscriptions<br />

<strong>USAA</strong><br />

<strong>USAA</strong> Magazine is published quarterly<br />

by <strong>USAA</strong> as an informational and educational<br />

service to members. Material in this<br />

magazine may not be reproduced, stored<br />

in a retrieval system or transmitted in any<br />

form or by any means (electronic, mechanical,<br />

photocopy or otherwise) without permission<br />

from the publisher. The post office<br />

does not forward copies from incorrect<br />

addresses. © 2008 <strong>USAA</strong>.<br />

EXECUTIVE EDITOR: Sarah Plaster<br />

MANAGING EDITOR:<br />

Jennifer Chappell Smith<br />

CONTRIBUTORS: Shari Biediger,<br />

Lee Brookman, Nancy McAllister,<br />

Brian P. McGlinchey, Susan Speer<br />

PRODUCTION AND<br />

CIRCULATION MANAGER:<br />

Lisa Severson<br />

VICE PRESIDENT,<br />

MEMBER COMMUNICATIONS:<br />

Rhonda Crawford<br />

DESIGNED BY: McMurry, 1010 E.<br />

Missouri Ave., Phoenix, AZ 85014<br />

PUBLISHED BY: <strong>USAA</strong>, 9800<br />

Fredericksburg Road, San<br />

Antonio, TX 78288-3533;<br />

(800) 531-8646 (magazine<br />

business only). For information<br />

about <strong>USAA</strong>’s products and<br />

services, see page 25 or log on to<br />

<strong>USAA</strong>.COM. For information about<br />

reprinting material from <strong>USAA</strong><br />

Magazine, please write to Lisa<br />

Severson at the address above.<br />

Requests must be in writing.<br />

MISSION: <strong>USAA</strong>’s mission is to<br />

facilitate the financial security<br />

of its members, associates and<br />

their families through provision<br />

of a full range of highly competitive<br />

financial products and<br />

services; in so doing, <strong>USAA</strong> seeks<br />

to be the provider of choice for<br />

the military community.<br />

<strong>USAA</strong> products and services are<br />

available only in those jurisdictions<br />

where <strong>USAA</strong> is authorized by local<br />

law to promote and sell them.<br />

<strong>USAA</strong> ALSO PUBLISHES: usaa.com<br />

magazine for <strong>USAA</strong> members<br />

beginning their financial journey,<br />

U Magazine for members who are<br />

elementary and middle-school age,<br />

U-TURN for young teen members<br />

and U.25 for young adults.<br />

<strong>USAA</strong> with the eagle is a registered<br />

service mark of <strong>USAA</strong>.<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

5


mail call<br />

Feels like<br />

home<br />

I really enjoyed your article<br />

“Growing Up Military” (Fall 2008).<br />

It brought back lots of memories<br />

of being a Navy brat. The story<br />

of Kevin and Brian Calhoun could<br />

Send your feedback<br />

Visit <strong>USAA</strong>.COM/<strong>USAA</strong>Mag and click “Contact Us.” Or, mail letters<br />

to <strong>USAA</strong> Magazine, Mail Call, E-1-E, 9800 Fredericksburg Road,<br />

San Antonio, TX 78288-3533. Please include a daytime phone number.<br />

<br />

<br />

Donna Musil relaxing in the backyard<br />

in Fort Bragg, N.C., in the late 1960s.<br />

have been mine. I had to learn how to blend in.<br />

My brother stayed at his high school while my<br />

dad took an unaccompanied tour. Our family<br />

loved our military experiences, and I, like the<br />

author, have “military markers” that “speak the<br />

language of home to me.” Thanks for taking all<br />

those nameless feelings and experiences and<br />

putting them into wonderful words. I’m going to<br />

answer “I’m from the Navy” whenever asked!<br />

■ Johanna Wood, Littleton, Colo.<br />

Saving on ATM fees<br />

In response to “Attack of the Killer Fees” (Fall 2008): I used<br />

to go to my local bank ATM weekly to get pocket money.<br />

Then bank fees jumped to $3 per transaction; and, even<br />

though <strong>USAA</strong> Federal Savings Bank returns most of these<br />

fees, 1 I started looking for cost-saving alternatives and<br />

found two.<br />

First, rather than going to the ATM weekly, I started going<br />

every other week and getting twice as much spending<br />

Jacey Eckhart’s family<br />

bound for Korea.<br />

Jacey Eckhart<br />

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<strong>USAA</strong> <strong>MAGAZINE</strong> FALL 2008 <strong>USAA</strong>.COM<br />

OTOA O AC CAT A AMI COUTS O AC CAT<br />

Donna’s father, Louis “Bud” Musil, then a major and<br />

JAG officer with the 8th Infantry Division in Bad<br />

Kreuznach, Germany, sees his youngest daughter, Tisa,<br />

off to school in 1970. Musil, now deceased, retired from<br />

the U.S. Army as a lieutenant colonel.<br />

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OTOA A <br />

Kevin, Brian and their mom, Brenda,<br />

on the steps of the Royal Hawaiian<br />

Hotel in Honolulu in November 2005.<br />

Brian led the University of Wisconsin<br />

football team to a win over the University<br />

of Hawaii by rushing for<br />

149 yards and a touchdown.<br />

Donna Musil<br />

Brian Calhoun<br />

Kevin and Brian<br />

Calhoun, ages 6<br />

and 3, at Disney<br />

World in Orlando,<br />

Fla., with their dad,<br />

Andrew, in 1987.<br />

<strong>USAA</strong>.COM FALL 2008 <strong>USAA</strong> <strong>MAGAZINE</strong> <br />

money. Second, I started using the ATM at Wal-Mart stores.<br />

Every Wal-Mart store I’ve ever been to has an ATM and all<br />

charge only $1.40 per transaction. With these two changes,<br />

I cut my ATM fee charges to our bank from around $156 per<br />

year to only $36.40 per year, a $119.60-per-year savings.<br />

Imagine if hundreds, or even thousands, of our members<br />

adopted these two simple behavioral changes.<br />

■ Steve Likins, U.S. Army, Lt. Col. (Ret.), Memphis, Tenn.<br />

Editor’s Note: Thanks for sharing your tips. Keep in mind that<br />

you can also avoid ATM fees by using the cash back option on<br />

your debit card during checkout at stores that offer that feature.<br />

Military housing: big benefit<br />

Your article “Spending Smart” (Fall 2008) ignored one of<br />

the primary benefits of military service: a free house.<br />

When I was on active duty 20 years ago, U.S. commissioned<br />

and warrant officers and many noncommissioned<br />

officers qualified for a housing allowance that is not taxable<br />

by any government entity. I’ve been told that policy<br />

hasn’t changed. Coupled with the deductibility of home<br />

mortgage interest for income tax purposes, this practically<br />

equates to free housing.<br />

Only under the most extraordinary of circumstances<br />

should this benefit be ignored.<br />

■ Thomas Smith, Fairfax, Va.<br />

Donna and<br />

Tisa Musil<br />

on a layover<br />

in Hawaii<br />

on their<br />

way from<br />

Fort Mason,<br />

Calif., to<br />

Seoul,<br />

Korea,<br />

in 1973.<br />

OTOA O IA CAOU A AMI COUTS O A CAOU OTOA O OA MUSI A AMI COUTS O OA MUSI<br />

All or part of your letter may be printed in an upcoming issue. It may be edited for clarity and<br />

length. • The opinions expressed here are those of individual members and not necessarily of<br />

<strong>USAA</strong>. If you have comments regarding an individual claim or concerns that do not pertain to<br />

items in the magazine, please refer to <strong>USAA</strong>.COM for a comprehensive list of contact numbers.<br />

1<br />

Free ATMs: <strong>USAA</strong> does not charge a fee for the first 10 ATM withdrawals and<br />

refunds up to $15 in other banks’ ATM usage fees each month. Currency conversion<br />

charges may apply when using ATMs outside the United States.<br />

6<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


F<br />

Drawing<br />

it out<br />

An Air Force wife gets<br />

kids to share how they feel<br />

about deployed parents<br />

MAIN PHOTOGRAPH BY THERESA CASSANGE; INSET PHOTOS COURTESY OF DALONNA RIMSKY<br />

Y<br />

I<br />

Kids say the darndest things when you<br />

put a crayon in their little hands. Such<br />

as how much they miss their daddies.<br />

And when they finish, they might have<br />

more contented smiles.<br />

Coloring books by Color The Memories developed<br />

when <strong>USAA</strong> member DaLonna Rimsky<br />

A snapshot of the Rimsky family transforms into a coloring book page.<br />

sought a creative way to help her son while his dad<br />

was deployed overseas. Rimsky used her computer<br />

to transform family photos into line drawings.<br />

“Kids love to color. It’s a familiar thing,” Rimsky<br />

says. “But talking about their feelings is not. As my<br />

son started coloring, he started opening up.”<br />

Now, she makes Color The Memories books<br />

for other families. The order she<br />

remembers best came from a woman<br />

who had lost her 30-year-old<br />

son. She ordered coloring books<br />

for her three granddaughters. “It<br />

really captured the memories for<br />

these girls who didn’t have their<br />

dad anymore,” says Rimsky.<br />

Between teaching her own two<br />

children at home and working as<br />

an after-school care director, Rimsky<br />

operates Color The Memories<br />

out of her kitchen in Louisiana —<br />

hoping to help other families like<br />

she helped her own.<br />

When I<br />

said, ‘OK, let’s<br />

sit down and<br />

color Daddy,’<br />

he started<br />

coloring and<br />

opening up,<br />

saying, ‘I really<br />

miss Daddy. I<br />

can’t believe<br />

he’s away.’<br />

THE ROSTER<br />

Enjoy these events, sponsored by <strong>USAA</strong>. For more, visit <strong>USAA</strong>.COM/Events.<br />

DECEMBER 6<br />

Army-Navy Game<br />

Philadelphia<br />

JANUARY 23<br />

Military Appreciation Night —<br />

San Antonio Spurs vs. New Jersey Nets<br />

San Antonio<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

7


F<br />

Y<br />

I<br />

Vacation-proof your home<br />

BEFORE SETTING OUT<br />

to see the Seven Wonders of the<br />

World — or your brother-in-law’s<br />

house for the holidays — mark off<br />

this checklist to help keep your own home<br />

safe and secure.<br />

Ask the post office to hold your mail.<br />

SLASH YOUR<br />

ENERGY<br />

BILL<br />

HERE’S HOW:<br />

■ Replace incandescent lighting<br />

with Energy Star bulbs.<br />

■ Find drafty windows, doors<br />

and baseboards and seal them<br />

with caulk.<br />

■ Unplug coffee makers, DVD<br />

players, phone chargers and<br />

Stop newspaper delivery.<br />

Adjust your thermostat — in winter, no<br />

lower than 55; in summer, no higher<br />

than 85.<br />

Set automatic timers for your lights to<br />

mimic your normal patterns.<br />

Unplug sensitive appliances such as computers,<br />

televisions and microwave ovens.<br />

Turn off water supply to toilets and your<br />

washing machine.<br />

Let your security service and/or the local<br />

police know your house will be empty.<br />

Source: Institute for Business and Home Safety<br />

video games. They act as energy<br />

vampires — sucking up electricity,<br />

even when powered off.<br />

■ If you’re replacing a fridge<br />

that’s more than 10 years old,<br />

consider choosing a new Energy<br />

Star model.<br />

■ Choose flat-screen computer<br />

monitors, which are sleek savers.<br />

■ Consider purchasing an LCD<br />

TV, which uses about half the<br />

energy of its plasma counterpart.<br />

Source: U.S. Department of Energy<br />

PHOTOGRAPHY: THIS PAGE: (TOP) IMAGE SOURCE, (BOTTOM) LAUREN NICOLE/GETTY IMAGES; NEXT PAGE: (TOP) MURIEL DE SEZE/GETTY IMAGES, (LEFT) VINCE PENMAN/ISTOCKPHOTO, (BOTTOM RIGHT) JON PATTON/ISTOCKPHOTO<br />

8<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


MORE THAN SENTIMENTAL VALUE<br />

PROTECT YOUR FAVORITE THINGS<br />

What’s on your holiday wish list? A<br />

painting by a favorite artist? Something<br />

sparkling and emerald cut? Make sure<br />

that such items don’t fall through any<br />

gaps in your insurance.<br />

A Valuable Personal Property<br />

insurance policy protects items that<br />

have coverage limitations or are<br />

not covered under a homeowners<br />

The pocket-size wonder is as<br />

much a mobile computer as it<br />

is a phone. We love the convenience<br />

of keeping up with family<br />

and friends. We love mobile<br />

banking and investing. And we<br />

love having everything in one<br />

device that goes where we go.<br />

But what do you do if your<br />

device is lost or stolen? “People<br />

don’t realize how vulnerable<br />

they are,” says Denise Richardson,<br />

consumer advocate<br />

and identity theft risk management<br />

specialist. “Most of us sit<br />

down at a restaurant and put<br />

the phone on the table,” she<br />

explains. “Thieves are waiting<br />

for you to look the other way,<br />

and when you do, your phone<br />

is gone.”<br />

or renters policy — from furs and jewelry<br />

to fine art. Have a special work of<br />

art, your grandmother’s silverware or<br />

another such item that you want to<br />

insure? With this kind of policy, you’ll<br />

get 100 percent replacement cost up<br />

to the amount you insure each item. 1<br />

Log on to <strong>USAA</strong>.COM and enter<br />

keyword “VPP.”<br />

SMARTPHONE SAVVY<br />

<strong>USAA</strong> offers secure access to<br />

member accounts from mobile<br />

devices. But it’s wise to protect<br />

yourself, too, with tips from<br />

Richardson and consumer advocate<br />

and cell phone expert David<br />

Wood of ConsumerAffairs.com:<br />

DO<br />

■ Keep a record of what’s stored<br />

in your device.<br />

■ Note the phone’s make, model<br />

and serial number.<br />

■ Password-protect your phone.<br />

■ If your phone is lost or<br />

stolen, contact your service<br />

provider immediately and<br />

file a police report.<br />

DON’T<br />

■ Store Social Security, bank<br />

account or credit card numbers<br />

in the device.<br />

<strong>USAA</strong> offers secure access to <strong>USAA</strong><br />

accounts from mobile devices. Check<br />

out our mobile capabilities at <strong>USAA</strong>.COM/<br />

Mobile. To make a transaction or take care<br />

of other business with <strong>USAA</strong> on a site created<br />

for mobile devices and computers with low<br />

bandwidth, visit MOBILE.<strong>USAA</strong>.COM.<br />

Conversion<br />

confusion?<br />

You probably know about<br />

the digital television conversion<br />

coming in February<br />

2009, but here’s the<br />

lowdown.<br />

If your TV was manufactured before<br />

2003 and you use an antenna to<br />

get a signal, you’ll need a converter<br />

box, costing between $40 and $70.<br />

You can apply for coupons, worth<br />

up to $40 toward the purchase of<br />

the box, on the official digital conversion<br />

Web site: dtv2009.gov.<br />

Cable and satellite customers can<br />

avoid the cost since providers will<br />

automatically convert the signal. But,<br />

in a service outage, the box allows<br />

you to get local stations, which could<br />

be valuable in an emergency.<br />

Newer TVs have the digital signal,<br />

so no conversion is needed.<br />

Did you<br />

know?<br />

If you need a tow truck<br />

after an accident,<br />

<strong>USAA</strong> can send<br />

one directly to the<br />

scene. Call (800) 531-8722 and<br />

we can get your vehicle directly to a<br />

repair facility — reducing the time<br />

you’re without it. If you can’t call from<br />

the accident scene, report the claim<br />

promptly so that <strong>USAA</strong> can move your<br />

car from a storage yard to a repair shop<br />

sooner rather than later.<br />

WINTER 2008<br />

<strong>USAA</strong> <strong>MAGAZINE</strong><br />

9


on the money<br />

Smart solutions<br />

From the pitfalls of payday loans to<br />

easing estate tax burdens, <strong>USAA</strong><br />

answers your questions<br />

My 84-year-old mother has $250,000<br />

in stock and mutual funds. Now she<br />

wants to start giving me and her<br />

grandchildren cash gifts by liquidating<br />

her investments. Should she just cash<br />

in/sell her investments and give the<br />

gifts, $12,000 per person, per year, to<br />

each of us? — Michael, Mechanicsburg, Pa.<br />

As you mention, your mom can<br />

give you and your kids up to<br />

$12,000 each, per calendar year,<br />

without taxes, or gift tax implications,<br />

according to the IRS. But keep in mind<br />

that her gifts don’t have to be in cash.<br />

“Seniors who are trying to reduce the size of<br />

their estates often implement a gifting strategy,”<br />

says J.J. Montanaro, a Ce r t i f i e d Fin a n c i a l Pl a n n e r tm<br />

practitioner with <strong>USAA</strong>. “If they sell the appreciated<br />

assets and give cash gifts it might benefit all<br />

parties.” The recipients would receive a gift without<br />

any capital-gains implications, and the givers<br />

would further reduce the size of their estates by<br />

paying the capital-gains tax. “When you make<br />

lifetime gifts of stock, land or other securities, you<br />

don’t pay capital gains tax. But when the recipients<br />

sell such assets, they will pay tax on the<br />

difference between what they sell them for and<br />

what you originally paid,” says Montanaro.<br />

Your mom is a great example of how smart<br />

investing can contribute to a comfortable<br />

retirement and help create financial security for<br />

future generations. Making sure her money goes as<br />

far as possible can be tricky business, however. So<br />

consult a tax advisor if you have further questions.<br />

I have an adjustable-rate<br />

mortgage with 12 months<br />

left at my current rate.<br />

Should I refinance now?<br />

— Ronald, Faye, N.C.<br />

As of this writing, interest rates<br />

are still well below average, and<br />

there’s no guarantee they’ll drop<br />

again soon. So as long as you’re<br />

10<br />

usaa magazine winter 2008 usaa.com


CTA HEAD<br />

My husband keeps CTA taking copy cta copy cta copy cta<br />

out payday loans, copy even cta copy cta copy cta copy<br />

though I have done cta everything<br />

but leave him copy to cta make copy cta copy cta copy<br />

copy cta copy cta copy cta<br />

him understand they cta copy are cta copy.<br />

bad. I feel like I am never going to get<br />

out of this hole he put us in. What can I<br />

do to get rid of these loans instead of<br />

getting rid of him? — Tera, Lawton, Okla.<br />

planning to stay in your home for at least a few<br />

more years, go ahead and look into refinancing,<br />

says June Walbert, a Cer t i f i e d Fi n a n c i a l Pl a n n e r tm<br />

practitioner with <strong>USAA</strong>.<br />

While you’re at it, consider switching from<br />

your adjustable-rate mortgage, or ARM, to a<br />

fixed-rate loan.<br />

“ARMs have their benefits, but I usually recommend<br />

fixed-rate mortgages because they’re<br />

a predictable expense for the entire life of the<br />

loan,” says Walbert.<br />

As with any financial product or service,<br />

it pays to shop around. Start with your current<br />

lender to set a benchmark, and then check<br />

with others. Don’t forget to look at points, lenders<br />

fees and other closing costs, so you get an<br />

apples-to-apples comparison.<br />

First, you’re right to take a stand<br />

against payday loans. These<br />

lenders are notorious for preying<br />

on people who are desperate<br />

for quick cash, assessing outrageous interest<br />

charges and huge penalties for the slightest<br />

misstep. And it sounds as though you’re in one<br />

of many families who are stuck in a destructive<br />

cycle of habitually borrowing money to pay off<br />

other loans.<br />

“People who take out payday loans often<br />

feel they have no other choice, but there are<br />

almost always better alternatives,” says <strong>USAA</strong>’s<br />

Montanaro. “Some creditors may be willing to<br />

offer revised payment plans to keep borrowers<br />

from defaulting. And if you have to borrow more<br />

money, using a low-interest credit card or even<br />

asking a family member for help is probably better<br />

than another payday loan.”<br />

As for trying to change your husband’s ways,<br />

help him understand that his decisions have<br />

long-term consequences. He may be robbing<br />

your family of the opportunity to own a home,<br />

send kids to college or retire one day. If he won’t<br />

listen to you, hopefully he’ll listen to a financial<br />

or family counselor. n<br />

Get<br />

Expert Help<br />

For more financial advice, turn to <strong>USAA</strong> Cert i f i e d<br />

Fi n a n c i a l Pl a n n e r t m practitioners. Log on to <strong>USAA</strong>.COM<br />

and use keyword “Financial Planning Services.”<br />

See other important legal disclosures<br />

on page 30.<br />

Certified Financial Planner<br />

Board of Standards, Inc. owns<br />

the certification marks CFP®<br />

and Certified Fi n a nc i a l Pl a n n e r tm<br />

in the United States, which it<br />

awards to individuals who successfully<br />

complete CFP Board’s<br />

initial and ongoing certification<br />

requirements.<br />

Financial planning services and<br />

financial advice provided by<br />

<strong>USAA</strong> Financial Planning Services<br />

Insurance Agency, Inc.<br />

(known as <strong>USAA</strong> Financial<br />

Insurance Agency in California),<br />

a registered investment advisor<br />

and insurance agency and its<br />

wholly owned subsidiary, <strong>USAA</strong><br />

Financial Advisors, Inc., a registered<br />

broker dealer.<br />

usaa.com winter 2008 usaa magazine<br />

11


12<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


COMMON<br />

SENSE FOR<br />

UNCOMMON<br />

TIMES<br />

BY JOHN GILLIAM<br />

In a year of unprecedented financial crises,<br />

get <strong>USAA</strong>’s perspective before you make<br />

your next move<br />

This summer, before the bear<br />

market and credit crisis morphed into a global<br />

financial meltdown, I wrote an article about my<br />

terrible decisions in the 2000-2002 bear market.<br />

Back then, I rode the market down and threw<br />

in the towel with a 50 percent loss — just as the<br />

market was bottoming. Then I sat in cash for<br />

two years into the next bull market before getting<br />

back into stocks. It was a classic, portfoliodecimating<br />

case of buy high, sell low and then<br />

buy high again.<br />

Embarrassed I’d behaved so emotionally, I<br />

put most of my retirement assets into a conservative,<br />

professionally managed portfolio and<br />

promised myself I’d leave it alone.<br />

Then came the deluge of once-unimaginable<br />

news: Fannie Mae, Freddie Mac, Lehman<br />

Brothers, Merrill Lynch, AIG, Washington Mutual,<br />

Wachovia — an incredible list of proud American<br />

financial institutions — either went under or<br />

were taken over. And the Dow kept plummeting,<br />

with no end in sight.<br />

With my portfolio down more than 30 percent<br />

in one year and still falling, my promise<br />

to “leave it alone no matter what” seemed<br />

quaint. Had the investing fundamentals underpinning<br />

my philosophy collapsed? Was it time<br />

to get out of the markets once and for all? Like<br />

every investor in America, I was scared, angry<br />

and confused.<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

13


When Everything Goes Down<br />

The thing that’s been so disturbing since<br />

the summer is that the prudent investor’s<br />

best friend — diversification through asset<br />

allocation — hasn’t worked. Instead of<br />

stronger asset classes balancing weaker<br />

ones, virtually every asset class has lost<br />

serious money. As bad as the U.S. stock<br />

market has been, overseas markets —<br />

especially emerging markets — have<br />

been much worse. Bonds not backed by<br />

the U.S. Treasury have also had losses.<br />

Real estate continues to be a disaster,<br />

while commodities have crashed,<br />

admittedly bringing the silver lining<br />

of lower gas prices.<br />

“The only thing asset allocation has<br />

done recently is make sure you don’t<br />

Gain may be<br />

temporary and<br />

uncertain, but<br />

ever while you live,<br />

expense is constant<br />

and certain.<br />

—Poor Richard’s Almanac by Benjamin Franklin<br />

do as badly as the worst asset class,”<br />

<strong>USAA</strong> Investment Group’s Ron Sweet<br />

states. “Outside of Treasury securities,<br />

there’s been no place to hide. That’s<br />

what happens when you have a credit<br />

crisis combined with a recession, a<br />

depressed housing market, a financial<br />

system meltdown and a global crisis<br />

of confidence.”<br />

After they opened their third-quarter<br />

investment statements, my retired mother<br />

and business-owning brother had their<br />

own take on the situation. She asked me<br />

if she’d have to go back to work at 71. He<br />

told me he was going to stop contributing<br />

to his 401(k). They are like people all<br />

over America, making crucial decisions<br />

in the midst of a national crisis of confidence<br />

about the future.<br />

Unraveling the Big, Scary Ball<br />

Before making another big decision<br />

about my portfolio, I decided to sit<br />

back and unravel the ball of fear. While<br />

the “financial crisis” has become an allencompassing<br />

term for today’s ills, it’s<br />

not that simple. There are several key<br />

elements in play, and they have to be<br />

considered individually.<br />

The first is the credit bubble that<br />

drove the housing boom and the subsequent<br />

housing bust that froze the credit<br />

markets. The critical factor turning the<br />

housing bust into a credit crisis was<br />

leverage. Just as homeowners were<br />

borrowing against rising home values,<br />

banks and hedge funds were borrowing<br />

against the inflated value of the<br />

mortgage-backed securities on their<br />

balance sheets.<br />

As home prices declined and foreclosures<br />

skyrocketed, it sparked a<br />

second key element that led to the<br />

overall crisis: banks and consumers<br />

alike scrambling for cash. That reaction<br />

created huge holes in bank balance<br />

sheets, which is what the government is<br />

currently attempting to fix by directly<br />

investing capital into the banks and taking<br />

a partial ownership position.<br />

A third big problem is the lack of<br />

trust between banks. And, again, the<br />

government has stepped in and is<br />

guaranteeing many types of common<br />

financial transactions.<br />

In fits and starts, the government’s<br />

bold action, along with coordinated<br />

steps overseas, is slowly unfreezing the<br />

credit markets. Further, concrete steps<br />

and programs are in place to support<br />

the housing market, such as the Hope<br />

for Homeowners Act of 2008 and the<br />

FHASecure plan.<br />

So does it still make sense to invest in<br />

the credit markets? Will bonds resume<br />

their traditional role as portfolio balancers<br />

and stable income<br />

providers? According to<br />

<strong>USAA</strong>’s Cliff Gladson, “The<br />

losses in the bond market<br />

were directly related to<br />

the credit crisis. With<br />

investment banks and<br />

hedge funds liquidating<br />

their bond holdings, we’ve<br />

had supply and demand<br />

imbalances that have<br />

very little to do with the<br />

essential element in the<br />

bond market — that is,<br />

the bond issuers’ ability to<br />

repay. With the exception<br />

of Lehman and WaMu, for<br />

example, the other big factor<br />

that can impact bonds<br />

is inflation, and the good<br />

news is that the combination of global<br />

recession with falling energy and other<br />

commodity prices will likely wring out<br />

whatever inflation exists. Many types of<br />

bonds are on sale, especially municipal<br />

and corporate securities.”<br />

Why the Stock Market Kept Falling<br />

Many people, me included, assumed<br />

that the government bailout would have<br />

a positive effect on stocks, but instead<br />

they just kept falling. <strong>USAA</strong>’s Ron Sweet<br />

explains why: “One big reason for the<br />

huge sell-off since mid-September —<br />

even after the bailout — is uncertainty<br />

14<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


about capitalism and the capital markets<br />

moving forward. There are questions<br />

about the banking system and the<br />

impact of a less freewheeling capital<br />

environment. The market needs to see<br />

what earnings will be in the post-crisis<br />

world. Once that becomes clear, stock<br />

prices should find a new equilibrium<br />

that we can build from.”<br />

So is it time to get out of stocks and<br />

wait until things get better? Warren<br />

Buffett doesn’t think so. “A simple rule<br />

dictates my buying,” Buffett wrote<br />

in October. “Be fearful when others<br />

are greedy, and be greedy when others<br />

are fearful.”<br />

He continued, “I haven’t the faintest<br />

idea as to whether stocks will be higher<br />

or lower a month — or a year — from now.<br />

What is likely, however, is that the market<br />

will move higher, perhaps substantially<br />

so, well before either sentiment or the<br />

economy turns up. So if you wait for the<br />

robins, spring will be over.”<br />

America the Resilient<br />

If you are a long-term investor, a decision<br />

to get out of stocks is really a bet<br />

against the American (and now global)<br />

economy. Again Buffett’s words are<br />

If you would<br />

be wealthy,<br />

think of saving<br />

as well as<br />

getting.<br />

—Poor Richard’s Almanac<br />

by Benjamin Franklin<br />

comforting, as he explained that in the<br />

20th century the Dow rose from 66 to<br />

11,497. “You might think that it would<br />

have been impossible for an investor<br />

to lose money during a century marked<br />

by such an extraordinary gain,” he<br />

wrote. “But some investors did; the<br />

hapless ones bought stocks only when<br />

they felt comfort in doing so and then<br />

proceeded to sell when the headlines<br />

made them queasy.”<br />

As I climb off the ledge of fear, and<br />

invite you to join me, does this mean that<br />

we should all leave our investment statement<br />

envelopes unopened and do nothing?<br />

Absolutely not, says <strong>USAA</strong>’s Sweet.<br />

“The 1980s and 1990s gave people<br />

exaggerated ideas about the stock<br />

market, leading to this very humbling<br />

decade with its two deep bear markets.<br />

People who are nearing or in retirement<br />

need to review the risks that they are<br />

taking, because they won’t have time to<br />

make up bear market losses, especially<br />

if they are forced to make withdrawals<br />

in a falling market.”<br />

As for younger members, Sweet<br />

counsels that you should be investing on<br />

a regular basis, mostly in stocks, using<br />

tax-advantaged retirement vehicles such<br />

as 401(k)s and IRAs and educational<br />

vehicles such as 529 plans and Coverdell<br />

Education Savings Accounts. “Systematic<br />

investing is the best way to go, but to<br />

make it work you have to keep buying<br />

when stocks are cheap — that’s when you<br />

get the biggest bang for your buck.” ■<br />

Systematic investment plans do not assure a profit<br />

or protect against loss in declining markets.<br />

NEED<br />

REASSURANCE?<br />

Call <strong>USAA</strong> at 800-531-<strong>USAA</strong> (8722).<br />

PHOTOGRAPH BY JENSEN LARSEN PHOTOGRAPHY<br />

Financial writer John Gilliam<br />

<strong>USAA</strong>: IT DOES<br />

MAKE A DIFFERENCE<br />

By way of full disclosure, I am a freelance investment writer, and <strong>USAA</strong> is my<br />

biggest client. It also manages my retirement assets.<br />

If you’re not ready to give up on your own financial future, call <strong>USAA</strong> and<br />

speak to a person who will take the time to get a comprehensive picture of<br />

your situation, explain your options, and make a recommendation.<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

15


’Tis the Season —<br />

FOR TAX<br />

BY DENNIS M C CAFFERTY<br />

EASY, END-OF-THE-YEAR actions can help<br />

reduce your tax burden on April 15, 2009.<br />

Here’s how.<br />

FIND<br />

THE IRA<br />

FOR YOU<br />

For information<br />

on <strong>USAA</strong>’s IRA<br />

offerings, log on<br />

to <strong>USAA</strong>.COM<br />

and use keyword<br />

“IRA.”<br />

INVEST YOUR HOLIDAY<br />

BONUS IN AN IRA.<br />

You were getting by without the bonus,<br />

right? So why not use whatever you get in<br />

December to reduce taxes? Depositing all of<br />

it immediately into an IRA may do just that.<br />

You may also be able to deduct the full<br />

or a partial amount of your IRA contribution<br />

on your federal taxes, if you meet IRS<br />

income requirements.<br />

Not everyone has an IRA. But people in<br />

certain income brackets can get a tax credit<br />

on contributions to a retirement savings plan<br />

through the Saver’s Credit. For more details,<br />

visit irs.gov and enter keyword “Saver’s Credit.”<br />

A GIVING NOTION.<br />

One of the easiest ways to reduce<br />

your payment to the IRS is to go into your<br />

closet, toss any unused clothes and items into<br />

a box and drop them off at a local charity. Cash<br />

donations count, too. This isn’t just spreading<br />

“goodwill to men” during the holidays — it’s a<br />

wise tax move. To get credit for the deduction,<br />

follow IRS requirements for documenting contributions.<br />

Some noncash contributions require<br />

more documentation than others. For example,<br />

a noncash donation under $250 generally<br />

requires a receipt or letter from the recipient<br />

charity outlining certain aspects of the gift.<br />

The giver should also make sure the items are<br />

in good condition, according to the IRS. Cash<br />

contributions have different rules. For more<br />

details, check IRS Publication 526 at irs.gov.<br />

16<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


PREP<br />

Sure, taxes are the last<br />

thing on your mind during<br />

the holidays. But spending a<br />

little time now can pay<br />

off next spring<br />

Don’t forget to consider your volunteer efforts.<br />

You generally can deduct 14 cents a mile for<br />

travel to and from each event where you give<br />

of yourself and your time.<br />

PAY DEDUCTIBLE<br />

EXPENSES BY CREDIT<br />

CARD IN DECEMBER.<br />

If you use your credit card late in the year to pay<br />

a business expense, make a charitable donation<br />

or charge another cost that can be itemized, it<br />

will still count toward the current tax year.<br />

“The IRS considers the expenses deductible<br />

in the year that the charge is incurred,<br />

not necessarily when you pay the credit card<br />

charge,” says Tammie Hendricks, CPA, of<br />

the Henssler Financial Group in Kennesaw,<br />

Ga. That way, you may reduce your taxable<br />

income for the tax year, but don’t have to<br />

actually pay the bill until your credit card<br />

statement comes in January.<br />

INCREASE YOUR 401(K)<br />

CONTRIBUTION.<br />

Sure, it’s been a tough year<br />

financially. And the stock market has been<br />

horrific. But if you’re not contributing at<br />

all to your 401(k), you’re turning away free<br />

money from your employer with respect to<br />

company matches, which are often at least<br />

50 cents on the dollar up to a specified percentage<br />

of your salary.<br />

Even if you are contributing, consider adding<br />

to the percentage of salary you set aside, because<br />

any reduction in your paycheck is a way to reduce<br />

your reported current income, thereby potentially<br />

decreasing your tax burden. And you don’t have<br />

to invest your contributions in the stock market<br />

either. Many plans have relatively safer bond and<br />

money market funds as options.<br />

Don’t forget that you can increase contributions<br />

at the end of the year to make the most of<br />

the company match; you’ll reduce your taxable<br />

income and save toward your future.<br />

If you’re over 50, take advantage of “catch up”<br />

provisions that allow you to make extra 401(k)<br />

and IRA contributions.<br />

INCORPORATE YOURSELF.<br />

Many folks — including those in the<br />

military — maintain second incomes<br />

with weekend jobs such as landscaping, a homeimprovement<br />

gig or other means. If you fall into<br />

that group, consider incorporating your small<br />

business as an “S” corporation before the year<br />

ends and possibly reap immediate benefits.<br />

“The law still allows, within limits, for Social<br />

Security/Medicare tax advantages,” says Fred Imel,<br />

a certified public accountant based in Yukon, Okla.<br />

“The tax reduction, say, for a reservist with his<br />

own small business can be $3,000 to $8,000 per<br />

year, depending on the volume of the business<br />

and type of industry. Nearly all of my clients use<br />

this. In 15 years, many have saved enough to buy<br />

a house with the savings.”<br />

MAKE AN EXTRA<br />

MORTGAGE PAYMENT.<br />

This is a great move, especially if you’re paid by an<br />

employer every two weeks and either November<br />

or December happens to be a month where you<br />

receive three paychecks instead of the normal two.<br />

Instead of blowing your extra cash on something<br />

you don’t need, make your January 2009 mortgage<br />

payment now. That way, you can deduct the interest<br />

on that payment in the current tax year. ■<br />

The preceding discussion is not tax advice.<br />

Consult your tax advisor regarding your<br />

specific situation.<br />

MEMBER<br />

DISCOUNT!<br />

For a 25 percent <strong>USAA</strong><br />

member discount on<br />

TurboTax Online federal<br />

and state products, log<br />

on to <strong>USAA</strong>.COM and use<br />

keyword “TurboTax.”<br />

Post-<br />

Holiday<br />

Prep<br />

Want tax tips for<br />

after the holidays?<br />

Go to <strong>USAA</strong>.COM/<br />

<strong>USAA</strong>Mag and click<br />

“New Year’s Resolutions:<br />

What to Do as<br />

Tax Season Starts.”<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

17


7 SECURITY<br />

<strong>USAA</strong><br />

Works to<br />

Protect Your<br />

Information<br />

Our Web site uses<br />

sophisticated encryption<br />

and virus-detection<br />

software to protect<br />

your information. To<br />

protect against unauthorized<br />

access, your<br />

personal information<br />

resides behind a secure<br />

firewall monitored by<br />

our security experts.<br />

For more, log on to<br />

<strong>USAA</strong>.COM and use<br />

keyword “<strong>USAA</strong> Online<br />

Security Guarantee.”<br />

If you call in to do<br />

business with <strong>USAA</strong>,<br />

you may be asked to<br />

establish a phone password<br />

to authenticate<br />

your identity — for that<br />

call and all future calls.<br />

BY CHRISTOPHER NULL<br />

Essentials for<br />

YOU DON’T HAVE TO be a computer<br />

expert to help protect your computer from hackers,<br />

viruses and black-masked thieves. Here are<br />

the must-have tools and actions to take today.<br />

1USE ANTIVIRUS SOFTWARE.<br />

Installing basic antivirus protection<br />

should be your first move.<br />

Today’s antivirus package options do<br />

more than just help protect you from basic<br />

virus attacks. Most also ward off attacks from<br />

malware — short for malicious software —<br />

such as spyware, rootkits, keyloggers and other<br />

Web-based interlopers.<br />

McAfee VirusScan Plus, Symantec Norton<br />

Antivirus, Trend Micro Antivirus and Kaspersky<br />

Anti-Virus are capable applications. Avira Anti-<br />

Vir (free-av.com) is a good, free antivirus option.<br />

2RELY ON ANTI-SPAM PROTECTION.<br />

Spam isn’t just a nuisance, but a major<br />

avenue for security breaches, whether you<br />

open an infected attachment or click on a malicious<br />

link. Stop spam outright to avoid these risks.<br />

Most major e-mail applications, Internet service<br />

providers and Web-based mail services now<br />

offer anti-spam services for free. Turn these on by<br />

using the Web-based tools given by your e-mail<br />

provider; they are usually easy to find.<br />

One risk is that perfectly innocent e-mail will<br />

be flagged and deleted as spam. If you’re concerned<br />

about false positives, try a third-party<br />

application, which gives you more control over<br />

spam flagging, but which will likely let in a few<br />

more junk messages. Outlook users can consider<br />

the third-party application SpamBayes, a free<br />

plug-in found at SpamBayes.sourceforge.net.<br />

3KEEP YOUR FIREWALL ACTIVE.<br />

A firewall is simply a barrier between you<br />

and the rest of the world. It filters out unwanted<br />

traffic — mostly attacks that troll random<br />

computers looking for security holes. Without a<br />

firewall, you’ll likely be attacked within minutes of<br />

connecting an unsecured computer to the Internet.<br />

The good news is you’re probably already<br />

running a firewall: Almost every wireless router<br />

has one, and Windows XP and Windows Vista<br />

include one, too, turned on by default. There’s<br />

no need to configure your firewall further or to<br />

invest in expensive additional firewall software.<br />

Just make sure you never turn off your firewall.<br />

4TAKE ANTI-PHISHING MEASURES.<br />

Beware of phishing, which occurs when<br />

phony Web sites designed by scam artists<br />

get you to give up your personal information.<br />

Modern Web browsers can help protect you<br />

against phishing attacks. Firefox 3, the latest<br />

version, has a very robust anti-phishing system<br />

that causes an enormous red page to pop up if<br />

you stumble onto a known malicious site. Internet<br />

Explorer 7 also checks Web sites automatically<br />

as you browse. Upgrade to the latest version<br />

of either browser and you should be fine.<br />

<strong>USAA</strong> provides phishing alerts on its Web<br />

site home page if a scammer ever targets <strong>USAA</strong><br />

members. See “<strong>USAA</strong> Works to Protect Your<br />

Information” on this page for more on <strong>USAA</strong>’s<br />

online security measures.<br />

5TURN TO ANTI-SPYWARE TOOLS. If a<br />

malware application does creep past all<br />

your defenses and your antivirus software<br />

can’t clean it, consider more specialized spyware<br />

defense tools. You can pay for any number of<br />

spyware cleaners, but you really don’t need to:<br />

18<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


USE COMMON SENSE AND A LITTLE KNOW-HOW<br />

TO HELP KEEP YOUR MAC OR PC SAFE AND SECURE<br />

Free anti-spyware tools are capable of cleaning<br />

any infection that the paid tools can.<br />

6PROTECT AGAINST THEFT. All the<br />

software in the world won’t protect you<br />

from simple theft. One estimate says that<br />

5 percent of all laptops are stolen in the first<br />

year after purchase.* Follow these tips:<br />

■ Never leave your laptop unattended.<br />

■ Don’t lock it in your car where it can be seen.<br />

■ Invest in an inexpensive cable lock to secure<br />

your computer to your desk.<br />

■ Consider a computer theft recovery<br />

and identity theft protection service, such as<br />

Computrace ® LoJack ® for Laptops, so that your<br />

computer can be tracked and perhaps recovered<br />

by law enforcement if it gets swiped.<br />

7BACK UP YOUR DATA. Drop your<br />

laptop in a pool? Get it snatched on<br />

the street? Plan for such misfortunes<br />

by backing up data early and often. How?<br />

■ Buy an inexpensive external hard drive.<br />

■ Back up multiple computers to a single,<br />

giant disk with little effort.<br />

■ Check out online backup services, such<br />

as Mozy.com, which automatically copy files<br />

to secure servers over the Internet, where<br />

even a house fire can’t destroy your data. ■<br />

*Source: Switched.com,<br />

“Five Most Stolen Gadgets,”<br />

Jan. 31, 2008<br />

SPECIAL<br />

OFFER<br />

<strong>USAA</strong> has teamed with McAfee<br />

to offer its VirusScan Plus<br />

software at a 50 percent discount<br />

for <strong>USAA</strong> members. For<br />

details, log on to <strong>USAA</strong>.COM<br />

and use keyword “McAfee.”<br />

ILLUSTRATION BY JACK UNRUH<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

19


On Course<br />

Find out how planning now can help you and<br />

your parents navigate financial waters later<br />

BY KERRY HANNON<br />

On his 70th birthday, <strong>USAA</strong><br />

member Leonard Ratzman didn’t have a<br />

will or any kind of estate plan. “I suddenly<br />

realized that the worst thing I could do as<br />

a father is to pass away and leave my only<br />

heir, my daughter, without a list of things<br />

to do, people to contact and so forth,” the<br />

now-75-year-old recalls.<br />

He created “The Turnover” document, a<br />

two-inch-plus binder that contains a whopping<br />

60 sections of detailed information to<br />

help her manage his estate after his death.<br />

While not everyone will go to such<br />

lengths, learning what’s in Ratzman’s guide<br />

can help you think about information parents<br />

can compile and organize to help their<br />

grown children manage their affairs, not just<br />

after they die but as they age and require assistance.<br />

Follow these tips to make managing<br />

their affairs easier for them — and for you.<br />

20<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


ALL IN THE FAMILY<br />

It may not be easy to ask your parents if they need<br />

your assistance with day-to-day finances. “Money<br />

is the last bastion of privacy for many people,” says<br />

Sharon Burns, co-author of How to Care for Your<br />

Parents’ Money While Caring for Your Parents. “There<br />

are all sorts of control and trust issues involved.”<br />

In the end, helping older parents manage their<br />

money may be a necessity and can serve as a gratifying<br />

way to give back.<br />

Start the money conversation. The death of a<br />

first parent or a serious medical condition, such as<br />

a broken hip, often spurs the discussion. Stay tuned<br />

in to signals that you may need to get involved:<br />

■ unpaid bills that generate late fees, second notices<br />

and utility cutoffs<br />

■ noticeable changes in spending habits<br />

■ checking account problems, such as bounced<br />

checks<br />

■ credit card problems, such as late payment<br />

charges<br />

■ confusion about what bills have been paid or<br />

about a particular charge<br />

If you spot one of these red flags, schedule a<br />

frank talk.<br />

Get the full financial picture. If your parents<br />

welcome your involvement, ask them to share key<br />

legal and financial papers. They should have in<br />

place several essential documents, including a will,<br />

PHOTOGRAPHY BY JEFF NEWTON • PHOTO ILLUSTRATION BY RYAN ETTER<br />

<strong>USAA</strong>.COM WINTER 2008 <strong>USAA</strong> <strong>MAGAZINE</strong><br />

21


“I wanted to<br />

make the overwhelming<br />

task of<br />

taking over as<br />

efficient and<br />

painless as<br />

possible.”<br />

—<strong>USAA</strong> MEMBER AND DAD<br />

LEONARD RATZMAN<br />

living will and separate durable Powers of Attorney<br />

for health care and financial decision-making.<br />

Compile other critical papers, such as deeds,<br />

insurance policies, investment accounts, bank accounts,<br />

income statements, retirement accounts,<br />

all outstanding loan documents and current bills.<br />

Decide who should manage your parents’<br />

money. In big families, think about who lives<br />

nearby and who has the know-how. One sibling<br />

might be a financial whiz, but make sure he’s<br />

ready to take on the responsibility. “This isn’t<br />

fun work,” Burns says. “You’re dealing with not<br />

only the financial paperwork, but at times allconsuming,<br />

emotional handholding.”<br />

For only children, the burden can seem<br />

heavy. Don’t hesitate to get help from your own<br />

spouse, a knowledgeable friend or even a professional<br />

financial advisor. <strong>USAA</strong> has CER T I F I E D<br />

FIN A N C I A L PL A N N E R practitioners and trust services<br />

team members at <strong>USAA</strong> Federal Savings<br />

Bank who can help.<br />

Understand their budget. Get a handle on<br />

monthly income and expenditures and make<br />

sure a usable budget is in place.<br />

Streamline accounts. Consolidate<br />

redundant bank accounts and consider canceling<br />

unused credit cards. Next, consider<br />

combining current credit card accounts and<br />

PHOTOGRAPH BY SETH JOEL PHOTOGRAPHY<br />

22<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


transferring outstanding balances to a<br />

lower-interest card.<br />

Introduce online banking. If your<br />

parents are comfortable transacting business<br />

on their computer, online banking<br />

with automatic bill pay is probably the<br />

easiest way to help with daily finances,<br />

particularly from a distance. Arrange for<br />

direct deposit for income and set up automatic<br />

bill pay from your parents’ checking<br />

account. You can also request that<br />

dividends and interest payments be reinvested<br />

automatically or deposited directly<br />

into the checking account.<br />

If computer use isn’t part of the picture,<br />

develop a bill-paying calendar and remind<br />

your parents to write the checks, Burns<br />

advises. Or, you can suggest taking over the<br />

task yourself.<br />

Hire a pro. If your parents refuse to<br />

let you get involved with their finances, or<br />

if managing their money gets too complicated,<br />

consider hiring a financial advisor.<br />

<strong>USAA</strong> has Cer t i f i e d Fi n a n c i a l Pl a n n e r<br />

practitioners ready to help. If a bill-payer<br />

is all that’s required, check out the American<br />

Association of Daily Money Managers,<br />

at aadmm.com.<br />

Depending on your parents’ situation,<br />

you may also need to hire an elder care<br />

attorney to help with estate planning and<br />

the health care insurance system. The<br />

National Academy of Elder Law Attorneys,<br />

at naela.org, can point you to local experts<br />

in the field.<br />

Remember the details<br />

Ratzman’s “Turnover” document contains<br />

the essentials, including a will, a living<br />

will, durable Power of Attorney and a<br />

Health Care Power of Attorney. But it goes<br />

way beyond the basics, revealing details<br />

in a sequential order, beginning with a<br />

priority list of contact data for insurance<br />

companies and funeral arrangements.<br />

There’s a list of important passwords; a<br />

list of friends and business contacts; and<br />

scans of all the active keys he carries for<br />

his home, cars and the safe-deposit box.<br />

The document provides a list of all<br />

credit card numbers, utilities accounts,<br />

savings and checking accounts, investment<br />

photo illustration by Ryan etter<br />

accounts, insurance policy numbers, user<br />

IDs and so forth. His daughter will even<br />

have instructions on how to care for his<br />

hanging plants.<br />

Ratzman also tips off his daughter to<br />

the potential value of some of his possessions,<br />

including a vintage Hawaiian shirt<br />

that might be a collector’s item. “She would<br />

never know that,” he says. And he supplies<br />

the name of a trusted car dealer to call if<br />

she wants to sell his ’72 Corvette.<br />

Ratzman continually updates the document.<br />

“My daughter was grateful when I<br />

told her about it, but didn’t want to know<br />

the details,” he says with a laugh. “It’ll<br />

be there when she needs it most, safely<br />

stored in a safe-deposit box.”<br />

Such letters of instruction also can be<br />

stored in a fire-proof safe at home. Make<br />

sure your loved ones have the code to open<br />

it, or that they’re named on a safe-deposit<br />

box so they can access it. n<br />

See legal disclosures on page 30.<br />

Turn<br />

to <strong>USAA</strong><br />

Financial Planning.<br />

Work with a <strong>USAA</strong> Cert i f i e d<br />

Fin a n c i a l Pl a n n e r practitioner.<br />

Log on to <strong>USAA</strong>.<br />

COM and use keyword “Financial<br />

Planning Services.”<br />

Trust Services. You can<br />

name the <strong>USAA</strong> Federal<br />

Savings Bank as acting, or<br />

successor, Trustee. A team<br />

of Trust administrative<br />

professionals can help manage<br />

your parents’ finances.<br />

Log on to <strong>USAA</strong>.COM<br />

and use keyword “<strong>USAA</strong><br />

Trust Services.”<br />

Medicare-Related<br />

Help. <strong>USAA</strong> Life Insurance<br />

Company offers Medicare<br />

Supplement Insurance and<br />

<strong>USAA</strong> Life General Agency<br />

has contracted with Humana<br />

to provide Medicare prescription<br />

drug plans and<br />

Medicare Advantage plans.<br />

Call (800) 531-0909, or log<br />

on to <strong>USAA</strong>.COM and use<br />

keyword “Medicare.”<br />

Long-Term Care Insurance.<br />

<strong>USAA</strong> Life Insurance<br />

General Agency makes<br />

available Long-term Care<br />

Insurance that potentially<br />

can help keep your parents’<br />

nest egg intact. Log on to<br />

<strong>USAA</strong>.COM and use keyword<br />

“Long-term Care.”<br />

Power<br />

Play<br />

For more on Power of<br />

Attorney, visit <strong>USAA</strong>.COM/<br />

<strong>USAA</strong>Mag and click<br />

“Power Play.”<br />

GHA03DCRR<br />

usaa.com WINTER 2008 usaa magazine<br />

23


TEACH YOUR<br />

CHILDREN<br />

WELL<br />

MAKING<br />

ALLOWANCES<br />

For ideas on the best way<br />

to dole out allowance,<br />

log on to <strong>USAA</strong>.COM/<br />

<strong>USAA</strong>Mag and click<br />

“Making Allowances.”<br />

BY TERI CETTINA<br />

Your kids learn their<br />

money habits from<br />

you. Make sure<br />

they’re good ones<br />

24<br />

EVERYChristmas, <strong>USAA</strong><br />

member Susan Beacham gives her<br />

teenagers coupons for family outings.<br />

A Milwaukee Brewers game. A purse<br />

with an invitation to meet the refugee<br />

women-turned-entrepreneurs who made<br />

it at a local nonprofit. “It’s important that<br />

my daughters — and all kids, really —<br />

see that charity isn’t just writing a check.<br />

It’s about helping real people,” says<br />

Beacham, a former banker who founded<br />

Money Savvy Generation for kids.<br />

Read on for more tips.<br />

TEACH THE VALUE OF SAVING<br />

<strong>USAA</strong> member and veteran teacher<br />

Karyn Hodgens and her husband created<br />

a spreadsheet to explain the concept<br />

of compound interest to their freespending<br />

son. “Something clicked. He<br />

said, ‘You mean I’ll earn more money<br />

just by letting it sit there?’ He was an<br />

instant convert,” Hodgens says. Soon,<br />

she and husband John, a software engineer,<br />

developed KidsSave, a software<br />

program that creates virtual accounts<br />

to track the real money in piggy banks.<br />

USE TECHNOLOGY<br />

Tech-savvy kids have plenty of options<br />

for online money-education sites, such<br />

as kids.gov. But before they play with<br />

virtual money, they must be comfortable<br />

with the real thing. “They need to touch<br />

dollars and coins, count them, stack<br />

them and learn that they’re concrete<br />

things,” says Neale Godfrey, author of<br />

Money Doesn’t Grow on Trees.<br />

WALK THE WALK<br />

Kids watch, more than they listen to<br />

lectures, Godfrey says. Agrees Beacham:<br />

“You may be the greatest money manager<br />

in the world, but if you don’t show<br />

and tell your children what you’re doing,<br />

they can’t learn from you.”<br />

MAKE ALLOWANCES COUNT<br />

Beacham suggests kids pay for actual<br />

expenses with part of their allowances —<br />

such as schoolbook orders. “[It] teaches<br />

kids how to make hard choices,” she says.<br />

GO BEYOND SPENDING LESSONS<br />

Require kids to save, invest and donate.<br />

“They need to learn that money isn’t just<br />

for spending,” says Godfrey.<br />

CREATE MONEY-MATCHING<br />

PROGRAMS<br />

Matching your kids’ savings — the<br />

way employers match money in a<br />

401(k) plan — can be a powerful motivator.<br />

Grandparents might also offer<br />

matching funds.<br />

DON’T BE TOO GENEROUS<br />

Even if you can afford to give your teens<br />

a comfortable allowance — don’t, suggests<br />

Godfrey. “By about age 12, kids<br />

should do small, paying jobs for friends<br />

and family members,” she says. “By 16,<br />

they’re capable of getting summer jobs<br />

and saving for year-round expenses.” ■<br />

Bank products provided by <strong>USAA</strong> Federal<br />

Savings Bank, Member FDIC.<br />

YOU, <strong>USAA</strong> AND YOUR KIDS<br />

To add your children to your <strong>USAA</strong> profile, log on to <strong>USAA</strong>.COM<br />

and use keyword “Preferences.” Click My Profile and Preferences<br />

> Personal Information.<br />

Help your teens open a <strong>USAA</strong> Teen Checking or Savings<br />

account online. Go with them to a Web site created just<br />

for them: MY<strong>USAA</strong>.COM. There, they can log on to make<br />

transactions or subscribe to <strong>USAA</strong> youth magazines.<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM<br />

PHOTOGRAPHY BY JEFF NEWTON • ILLUSTRATIONS BY ZELA LOBB


member savings | Exclusive Products and Services for <strong>USAA</strong> MEMBERS ONLY<br />

find out how <strong>USAA</strong> can<br />

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The day Rick Deese found out that under<br />

new eligibility requirements he could<br />

become a <strong>USAA</strong> member, he took action.<br />

“I joined that night,” says the retired Air<br />

Force chief master sergeant. Now he’s<br />

saving about $3,700 per year on auto<br />

insurance and enjoying other benefits.<br />

His family has:<br />

■ <strong>USAA</strong> Auto Insurance Policies<br />

on three vehicles. Deese could hardly<br />

believe his low rate quote on <strong>USAA</strong>.COM.<br />

“Switching to <strong>USAA</strong> was a no-brainer,”<br />

he says.<br />

■ <strong>USAA</strong> Checking and Savings<br />

Accounts. Deese and his wife like using<br />

direct deposit, <strong>USAA</strong> Web BillPay ® and a<br />

debit card that allows them to get ATM<br />

fees reimbursed and to receive points for<br />

debit card purchases.<br />

■ <strong>USAA</strong> Homeowners Policy. Deese<br />

enjoys accessing this policy and his other<br />

<strong>USAA</strong> accounts on <strong>USAA</strong>.COM.<br />

Deese will share the <strong>USAA</strong> legacy with<br />

his four children, and he appreciates<br />

<strong>USAA</strong>’s support of military families: “When<br />

I retire from my current job in the civilian<br />

world,” he says, “I’d like to be the doorman<br />

at <strong>USAA</strong>.”<br />

Photograph by Kemp Davis<br />

PAGE 26<br />

Banking Services<br />

You Can Trust<br />

PAGE 27<br />

Great rates on<br />

retirement tools<br />

PAGE 28<br />

usaa home<br />

services can save<br />

you up to $4,300<br />

Tell your family and friends that they might be<br />

eligible for <strong>USAA</strong> membership.<br />

go to usaa.com, go to My Accounts page, and click<br />

“Share <strong>USAA</strong>” in the bottom right corner.<br />

usaa.com winter 2008 usaa magazine<br />

25


BANKING<br />

THE BANK YOU CAN TRUST<br />

HOME EQUITY LINE OF CREDIT<br />

New Year’s Solution<br />

A Home Equity Line of Credit from <strong>USAA</strong> can help.<br />

With variable Annual Percentage Rates as low<br />

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debt consolidation plan or free up the cash your<br />

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Restrictions apply. See page 30 for details.<br />

Apply in minutes online.<br />

GO TO <strong>USAA</strong>.COM<br />

(keyword: <strong>USAA</strong>HomeEquity)<br />

<strong>USAA</strong> BANKING<br />

Are You with the Right Bank?<br />

Been meaning to make the switch to<br />

<strong>USAA</strong>? We’ve made it simple to transfer<br />

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Start the process online and soon you can<br />

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rates that grow with your balance<br />

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✓ Free worldwide ATM usage*<br />

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PHOTOGRAPH BY IMAGE SOURCE<br />

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26<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


RETIREMENT<br />

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annuities<br />

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all the money you put in 4<br />

Garrett Kost, Certified Wealth Strategist with <strong>USAA</strong><br />

Photograph by karl gerber<br />

Lock in your rate.<br />

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Find out more from a <strong>USAA</strong><br />

investment professional.<br />

CALL (800) 531-<strong>USAA</strong> (8722)<br />

Investments/Annuities: Not FDIC Insured • Not Bank Guaranteed • May Lose Value<br />

See page 30 for important information.<br />

<strong>USAA</strong>.COM<br />

usaa.com winter 2008 usaa magazine<br />

27


HOME<br />

SMARTER WAYS TO FINANCE YOUR HOME<br />

<strong>USAA</strong> HOME SERVICES<br />

Are Your Mortgage Payments Hard to Make?<br />

Want to Re-Fi? <strong>USAA</strong> Can Help.<br />

In light of all the recent economic news, one thing is clear: You need<br />

a lender you can trust. That’s why thousands use our low-rate home<br />

loans to finance their dreams. In fact, now may be a good time to<br />

buy — <strong>USAA</strong>’s member-only mortgage rates and closing costs make<br />

it even easier.<br />

With a <strong>USAA</strong> Member-Only Mortgage,<br />

the Savings Add Up<br />

$1,200<br />

UP TO<br />

+$3,100<br />

YOU SAVE UP TO<br />

$4,300<br />

Average <strong>USAA</strong> member savings<br />

on points and lenders fees 6<br />

Your cash bonus when you buy and sell<br />

your home with <strong>USAA</strong> MoversAdvantage ®<br />

real estate services<br />

Mortgage specialists are on call.<br />

GO TO <strong>USAA</strong>.COM (keyword: MoveEasier)<br />

OR CALL (800) 531-1282<br />

<strong>USAA</strong> MO V E R SAD VA N T A G E ®<br />

Making Moving Easier<br />

Buying or selling your home should be exciting — not stressful. <strong>USAA</strong><br />

ensures that the entire process runs smoothly by assigning you a<br />

MoversAdvantage 7 specialist who:<br />

■ Helps you select from a national network of <strong>USAA</strong> Preferred Real<br />

Estate Companies<br />

■ Monitors your agent’s performance, helping to make sure your needs are<br />

met every step of the way<br />

■ Acts as your advocate, dedicated to providing you with excellent service<br />

■ Provides you with a cash-back bonus of up to $3,100 when you buy and<br />

sell your home with MoversAdvantage<br />

Real estate services you can trust.<br />

GO TO <strong>USAA</strong>.COM (keyword: MoversAdvantage)<br />

PHOTOGRAPH BY TIM PANNELL/CORBIS<br />

28<br />

<strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


auto<br />

the right car for you<br />

<strong>USAA</strong> Car Services<br />

Someone<br />

on Your Side<br />

With our innovative suite of<br />

services, <strong>USAA</strong> helps you find the<br />

car you want, with the features<br />

you want, at the price you want.<br />

FIND<br />

The Power Of<br />

Choice The <strong>USAA</strong> Car<br />

Buying Service lets you search<br />

a massive “virtual lot” of new<br />

and used cars so that you can<br />

find the model that’s just right<br />

for you. Read reviews, customize<br />

extras, view multiple photos and<br />

get a price estimate — specially<br />

negotiated for members, with<br />

savings up to $2,600 off MSRP 8<br />

for a new car purchase. Find<br />

out what your trade-in could<br />

be worth, too!<br />

BUY<br />

The Power<br />

of Money<br />

Money talks, so you’ll definitely<br />

be heard when you enter a new<br />

car showroom holding one of our<br />

checks in your hand. Our member-only <strong>USAA</strong> Auto Loan rates are<br />

extremely competitive, approval takes only minutes online and<br />

up to 100% financing lets you drive away in your new car having<br />

used our cash! 9 The Power of Protection<br />

insure<br />

With low rates, it’s hard to believe that such a<br />

small amount of cash can blanket your car in coverage, but that’s<br />

exactly what our service does. You save up to $600, 10 enjoy a<br />

generous accident-forgiveness program 11 and get an automatic<br />

assessment of your claim online thanks to our Internet Loss<br />

Report system.<br />

Get it all done today.<br />

GO TO <strong>USAA</strong>.COM/AUTO OR CALL<br />

(800) 531-<strong>USAA</strong> (8722)<br />

Photograph by altrendo images/Getty<br />

ENTER THE<br />

1,000<br />

GALLONS OF GAS<br />

sweepstakes!<br />

Go to <strong>USAA</strong>.COM/<br />

AUTO<br />

No purchase<br />

necessary to enter<br />

or win. A purchase<br />

will not increase your<br />

chances of winning.<br />

See complete rules<br />

at usaa.com/auto.<br />

See page 30 for important information.<br />

<strong>USAA</strong>.COM<br />

usaa.com winter 2008 usaa magazine<br />

29


FINANCIAL PLANNING<br />

THE <strong>USAA</strong><br />

EDUCATIONAL<br />

FOUNDATION ®<br />

PLANNING FOR RETIREMENT<br />

MONEY MANAGEMENT<br />

BUILDING AND MAINTAINING<br />

GOOD CREDIT<br />

INVESTING<br />

INDIVIDUAL RETIREMENT<br />

ACCOUNTS (IRAs)<br />

The <strong>USAA</strong> Educational<br />

Foundation, a nonprofit<br />

organization, has the<br />

resources to help make<br />

your life more manageable.<br />

Planning For<br />

Retirement #508<br />

Financial Planning<br />

And Goal Setting #511<br />

Mutual Funds #517<br />

Making Money<br />

Work For You #523<br />

Annuities #525<br />

Building And<br />

Maintaining<br />

Good Credit #536<br />

Stocks And Bonds #553<br />

IRAs #561<br />

To order free publications,<br />

just call (800) 531-6196 or<br />

visit usaaedfoundation.org.<br />

Have your <strong>USAA</strong> number and<br />

publication number ready<br />

when you call.<br />

The <strong>USAA</strong> Educational Foundation<br />

does not endorse or promote any<br />

commercial products or services.<br />

LEGAL DISCLOSURES<br />

The preceding articles should not be<br />

considered tax, legal or estate planning<br />

advice. Consult your tax, legal or estate<br />

planning professional regarding your<br />

specific situation.<br />

Certified Financial Planner Board of Standards,<br />

Inc., owns the certification marks<br />

CFP ® and CERT I F I E D FI N A N C I A L PL A N N E R in the<br />

U.S. which it awards to individuals who successfully<br />

complete CFP Board’s initial and<br />

ongoing certification requirements.<br />

Page 9<br />

1<br />

With replacement cost coverage, at our<br />

option and subject to policy limits, if you<br />

actually replace the property we will pay you<br />

the lesser of our cost to restore, repair or<br />

replace the damaged property or the amount<br />

you actually spent to restore, repair or<br />

replace the property.<br />

Page 23<br />

Trust Services offered by <strong>USAA</strong> Federal<br />

Savings Bank.<br />

Medicare supplement insurance by <strong>USAA</strong><br />

Life Insurance Company, San Antonio, TX.<br />

Not available in MA, MN, NJ, NY, WI. Medicare<br />

supplement insurance and <strong>USAA</strong> Life Insurance<br />

Company are not associated with the<br />

federal Medicare Program. <strong>USAA</strong> Life General<br />

Agency, Inc. (LGA) (known in CA and NY<br />

as <strong>USAA</strong> Health and Life Insurance Agency)<br />

acts as an agent for select insurance companies<br />

to provide additional products to <strong>USAA</strong><br />

members. LGA representatives are salaried<br />

and receive no commissions. However, LGA<br />

receives commissions from those companies<br />

which can include compensation based on<br />

the total quantity and quality of insurance<br />

coverage purchased through LGA. Plans not<br />

available in all states.<br />

Page 26<br />

2<br />

Subject to credit and property approval.<br />

Rates shown are APRs. Line of credit rates<br />

are variable and are based on The Wall<br />

Street Journal Prime Rate plus/minus a margin.<br />

As of October 21, 2008, line of credit<br />

APRs range from 5.29% to 14.59% based on<br />

the amount of equity in your home, the loan<br />

amount and your credit history. Offer based<br />

on a loan to value ratio of 70% or less. The<br />

maximum APR that may be imposed is 18%.<br />

Fees paid to third parties to open the line are<br />

estimated to range from $92 to $802.50 for<br />

a line amount of $50,000 with typical circumstances,<br />

depending on cost of evaluation,<br />

title work, and your state’s recording<br />

fees and mortgage taxes, if any. Property<br />

insurance is, and flood insurance may be,<br />

required. Rates subject to change. Consult<br />

your tax advisor regarding the deductibility<br />

of interest. Additional restrictions apply to<br />

Texas home equity loans/lines. Offer not<br />

available in all locations. You may have one<br />

rate lock at a time on your line of credit balance.<br />

$4,000 minimum per lock.<br />

Page 27<br />

3<br />

Rate effective Nov. 1, 2008, subject to<br />

change. The rate shown applies to a 10-year<br />

Extended Guarantee Annuity with a balance<br />

of $1 million. Extended Guarantee Annuity<br />

earns interest at the rate in effect at the time<br />

of purchase. Rate guaranteed for the period<br />

selected. Afterwards, interest rates may<br />

change monthly, but not below the minimum<br />

guaranteed interest rate. The minimum guaranteed<br />

interest rate is subject to change and<br />

may vary by product and state. The minimum<br />

guaranteed interest credited to the<br />

contract will be 1%-3%. The minimum guaranteed<br />

rate is fixed and will not change after<br />

the contract is issued. Form AEG37641ST<br />

05-01 (varies by state); in NY, NEG38001NY<br />

05-01. Call for details on specific policy costs,<br />

benefits, limitations and availability in your<br />

state. Annuities provided by <strong>USAA</strong> Life Insurance<br />

Company, San Antonio, TX and in New<br />

York by <strong>USAA</strong> Life Insurance Company<br />

of New York, Highland Falls, NY. Each company<br />

has sole financial responsibility for<br />

its own products. Company ratings represent<br />

an opinion of financial strength and the<br />

company’s ability to meet ongoing obligations<br />

to policyholders.<br />

4<br />

Money not previously taxed is taxed as<br />

income when paid.<br />

5<br />

$1,000 minimum opening deposit. Annual<br />

Percentage Yield (APY) of 4.75% current as<br />

of 10/24/08, APY of 5% current as of<br />

10/31/08, and may change. Penalty for early<br />

withdrawals may reduce earnings.<br />

Page 28<br />

6<br />

$1,200 savings figure based on comparison<br />

of $200,000, 30-year fixed rate loan.<br />

7<br />

MoversAdvantage ® offered by <strong>USAA</strong><br />

Relocation Services, Inc., a licensed real<br />

estate broker and subsidiary of <strong>USAA</strong> Federal<br />

Savings Bank. Not available for employer-sponsored<br />

relocations, or for transactions<br />

in Iowa or outside US. This is not a solicitation<br />

if you are already represented by a real<br />

estate broker.<br />

Cash bonus limited in some states. Bonus<br />

ranges from $350-$1,550 based on sale<br />

price of home sold/purchased. You must<br />

enroll in program before contacting participating<br />

real estate firm and be represented<br />

by that firm at closing to qualify for bonus.<br />

Qualify for an additional $100 when you<br />

also finance your home purchase with a<br />

<strong>USAA</strong> mortgage.<br />

Page 29<br />

8<br />

Based on actual member sales.<br />

Car buying service available for new car/<br />

truck purchases, lowest possible price not<br />

guaranteed. Not available in all locations.<br />

9<br />

Loans and 100% financing subject to credit<br />

and property approval. Total loan amount<br />

cannot exceed <strong>USAA</strong>’s determination of vehicle’s<br />

retail value plus tax, title and license.<br />

10<br />

Annual savings based on countrywide survey<br />

of new customers from 12/01/06 through<br />

11/30/07, and includes a discount for online<br />

purchase or quote. Actual savings may<br />

vary. Savings do not apply in NJ and MA.<br />

Online discount not available in CA, FL, GA,<br />

HI, ME, and NC. Discount is up to $30 in MO<br />

and MA. Discount applies to new policies<br />

only. Restrictions apply.<br />

11<br />

Stay accident-free for five years as a <strong>USAA</strong><br />

policyholder and your premium won’t go up<br />

if you have one at-fault accident. Accident<br />

forgiveness is not available in CA, HI, MA, NC,<br />

NY and PA.<br />

Page 31<br />

Free shipping offer: applies only to new<br />

orders placed on or before February 15,<br />

2009.<br />

Risk-Free purchase guarantee: Should any<br />

purchase not meet your expectations,<br />

please follow the instructions on the back of<br />

your packing slip. You may return your purchase<br />

within 30 days of receipt for a refund<br />

or exchange (less shipping, handling and<br />

return postage). We regret that personalized<br />

items may not be returned unless due to an<br />

error on our part or manufacturing defect.<br />

We will refund shipping and handling<br />

charges on damaged or defective merchandise<br />

returned to us. Loose diamond returns<br />

must be accompanied by the diamond grading<br />

report or a replacement fee of $150.00<br />

will be charged. Items that show signs of<br />

excessive wear, those that have been altered<br />

or resized by anyone other than <strong>USAA</strong>, and<br />

items damaged in any way cannot be<br />

accepted for return.<br />

Valuable Personal Property Insurance: $4 a<br />

month provides $2,500 of coverage on<br />

scheduled jewelry. Rates are subject to<br />

change and may vary due to location. Valuable<br />

Personal Property insurance provided<br />

by United Services Automobile Association,<br />

<strong>USAA</strong> Casualty Insurance Company, <strong>USAA</strong><br />

General Indemnity Company, and Garrison<br />

Property and Casualty Insurance Company,<br />

<strong>USAA</strong> Limited (Europe). San Antonio, TX.<br />

Each company has sole financial responsibility<br />

for its own products.<br />

Member<br />

Use of the term “member” does not convey<br />

any legal, ownership, or eligibility rights for<br />

property and casualty insurance products.<br />

Ownership rights are limited to eligible<br />

policyholders of United Services Automobile<br />

Association. Eligibility may change<br />

based on factors such as marital status,<br />

rank, or military status. Contact us to update<br />

your records. Children of <strong>USAA</strong> members<br />

are eligible to purchase auto or property<br />

insurance if their eligible parent purchases<br />

<strong>USAA</strong> auto and property insurance.<br />

Eligibility restrictions apply to purchase of<br />

property and casualty insurance. To be eligible<br />

for auto and property insurance, separated<br />

military personnel must have been<br />

separated on or after 1/1/1996 with a discharge<br />

type of “Honorable.” Once eligibility<br />

is established, it is generally ongoing. Eligibility<br />

may change based on factors such as<br />

marital status, rank, or military status. Customers<br />

must be in good standing and meet<br />

underwriting guidelines. Rates and benefits<br />

may vary due to eligibility.<br />

Notice to <strong>USAA</strong> Members<br />

United Services Automobile Association<br />

(“<strong>USAA</strong>”) continuously works to attract and<br />

retain the services of highly qualified individuals<br />

to serve as directors. However, the<br />

potential exposure to corporate litigation<br />

and associated expense of defense can be a<br />

significant disincentive to serve. Accordingly,<br />

the Bylaws of <strong>USAA</strong> require <strong>USAA</strong> to indemnify<br />

its directors to the maximum extent<br />

permitted by law for matters arising out of<br />

their service to, or at the request of, <strong>USAA</strong>.<br />

Pursuant to that obligation, <strong>USAA</strong> will provide<br />

indemnification and has advanced expenses<br />

in a recent lawsuit that names all the directors<br />

as defendants. The Court recently dismissed<br />

the suit. Plaintiff has appealed.<br />

<strong>USAA</strong> Companies<br />

<strong>USAA</strong> means United Services Automobile<br />

Association and its affiliates. Property and<br />

casualty insurance provided by United Services<br />

Automobile Association, <strong>USAA</strong> Casualty<br />

Insurance Company, <strong>USAA</strong> General<br />

Indemnity Company, Garrison Property and<br />

Casualty Insurance Company, <strong>USAA</strong> County<br />

Mutual Insurance Company, <strong>USAA</strong> Texas<br />

Lloyds Company, San Antonio, TX, and<br />

<strong>USAA</strong>, Ltd. (Europe), and is available only<br />

to military members and their families who<br />

meet certain membership eligibility criteria.<br />

Each company has sole financial<br />

responsibility for its own products. Coverage<br />

descriptions are brief and subject to<br />

the terms and conditions of your policy.<br />

Read your policy for details. Applications<br />

subject to underwriting. To find out if you<br />

are eligible, contact <strong>USAA</strong>. Underwriting<br />

restrictions apply. Investments provided by<br />

<strong>USAA</strong> Investment Management Company<br />

and <strong>USAA</strong> Financial Advisors, Inc., both<br />

registered broker dealers. Life insurance<br />

and annuities offered by <strong>USAA</strong> Life Insurance<br />

Company, San Antonio, TX, except in<br />

NY; some life insurance may also be offered<br />

in most states by <strong>USAA</strong> Direct Life Insurance<br />

Company, Omaha, NE; in NY, life insurance<br />

and annuities offered by <strong>USAA</strong> Life<br />

Insurance Company of New York, Highland<br />

Falls, NY. Financial planning services provided<br />

by <strong>USAA</strong> Financial Planning Services<br />

Insurance Agency, Inc. (known as <strong>USAA</strong><br />

Financial Insurance Agency in California), a<br />

registered investment advisor and insurance<br />

agency. Financial advice provided by<br />

Financial Advice Center as a service of<br />

<strong>USAA</strong> Financial Planning Services Insurance<br />

Agency, Inc. (known as <strong>USAA</strong> Financial<br />

Insurance Agency in California), and<br />

<strong>USAA</strong> Financial Advisors, Inc., a registered<br />

broker dealer. Credit cards provided by<br />

<strong>USAA</strong> Savings Bank, other bank products<br />

provided by <strong>USAA</strong> Federal Savings Bank,<br />

both Member FDIC. Alliance services provided<br />

through <strong>USAA</strong> Alliance Services, LP.<br />

Each company has sole financial responsibility<br />

for its own products. © 2008 <strong>USAA</strong>.<br />

XXXXX 88157<br />

30 <strong>USAA</strong> <strong>MAGAZINE</strong> WINTER 2008 <strong>USAA</strong>.COM


member snapshot<br />

PHOTOGRAPH BY ISSOUF SANOGO/AFP/GETTY IMAGES<br />

Spc. Vincent Hancock<br />

<strong>USAA</strong> member since 2006<br />

When Vincent Hancock first picked<br />

up a shotgun as a boy, he wanted to<br />

shoot. “I was too small, so my dad<br />

held the gun for me,” says the 2008 Olympic<br />

gold medalist.<br />

Now 19 and part of the U.S. Army Marksmanship<br />

Unit, Hancock garnered gold in men’s<br />

skeet for his country — and for his comrades.<br />

“Standing on the podium reminded me that I represent<br />

American soldiers everywhere,” he says.<br />

Hancock caught the Army’s attention when<br />

he was still in high school. At his first international<br />

competition in 2005, the 16-year-old won<br />

four gold medals, three silver medals and broke<br />

three world records. That year, he competed in<br />

seven international events and medaled in all<br />

of them.<br />

Hancock spoke with a recruiter in his<br />

hometown of Eatonton, Ga., and visited<br />

nearby Fort Benning, where the team is based.<br />

“These are the best training facilities and the<br />

best shooters,” says Hancock, who enlisted<br />

through the Army’s Delayed Entry Program as<br />

a high school junior.<br />

The Army helped Hancock mature as a competitor.<br />

Today his competition schedule takes<br />

him to countries such as Belarus. Wherever he<br />

goes, he tries to make personal connections<br />

with his opponents. “I want them to know that<br />

Americans are good people,” he says.<br />

Hancock has his sights set on at least the<br />

next five summer Olympics. He’ll be 39 for<br />

the 2028 games. “If your goals are high, you’re<br />

capable of anything,” he says. ■<br />

<strong>USAA</strong> member Vincent Hancock,<br />

a specialist with the U.S. Army<br />

Marksmanship Unit, won gold in men’s<br />

skeet at the 2008 Summer Olympics.<br />

Standing on the<br />

podium reminded<br />

me that I represent<br />

American soldiers<br />

everywhere.<br />

61425-1108

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