bambi vs. godzilla: dealing with difficult people
bambi vs. godzilla: dealing with difficult people
bambi vs. godzilla: dealing with difficult people
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141 TH ANNUAL MEETING<br />
MAY 12 – MAY 14, 2011<br />
JEWEL OF THE GREAT LAKES<br />
BRUCE CHRISTOPHER, MA, MS<br />
SATURDAY, MAY 14, 2011<br />
9:00 TO 11:30 A.M.<br />
BAMBI <strong>vs</strong>. GODZILLA
BAMBI VS. GODZILLA: DEALING WITH DIFFICULT PEOPLE<br />
Powerful People Principle: “What you don’t know about <strong>people</strong>. . .<br />
_________________________________________________________________________.”<br />
I. Why Are There Difficult People, and Why Do They Do What They Do?<br />
“They do it because __________________________”<br />
II.<br />
How to Stay Empowered With People:<br />
The Surprise Effect!<br />
The Boundary Box<br />
1.<br />
2.<br />
3.<br />
4.<br />
Psychologist, Bruce Christopher is one of the most sought after<br />
speakers in the Fortune 500 and in many other prestigious organizations.<br />
His unique style of EnterTrainment TM blends practical applications<br />
<strong>with</strong> in a laughing environment.<br />
Laugh and Learn.<br />
Bruce Christopher Seminars<br />
11124 Abbott Lane<br />
Minnetonka, MN 55343<br />
(952) 988-9466 Visit & interact at our website: www.bcseminars.com
DEALING WITH DIFFICULT PEOPLE<br />
“The Map”<br />
TYPE WHAT THEY DO WHAT YOU SHOULD SURPRISE<br />
AND WHY NOT DO EFFECTS<br />
TANKS &<br />
EXPODERS<br />
SNIPERS<br />
KNOW-IT-<br />
ALLS<br />
WET BLANKETS<br />
& WHINNERS<br />
SUPER-<br />
AGREEABLE<br />
CHARMERS<br />
CLAMS &<br />
INDECISIVES
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