CEO Performance Appraisal Criteria

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CEO Performance Appraisal Criteria Additional Criteria Ranked in order of frequency adopted Communications (see internal/external relationships) • Communicates effectively with all internal and external stakeholders. • Communicates organization’s vision, values and goals persuasively and succeeds in building widespread support for them. • Explains the reasons for difficult or unpopular decisions to minimize unfavorable reaction. • Builds and maintains a favorable public image for the organization. • Communicates with policy groups and volunteers about policy issues or the expected impact of pending legislation or regulations on the organization and the community. Operational Results • Establishes and meets operational goals. • Leads the organization through complex and difficult decisions. • Identifies opportunities for improving performance and implements plans for doing so. • Establishes and maintains systems for monitoring performance. Leadership • Leads the organization through complex challenges and difficult decisions. • Finds and shows the organization the best way to deal with difficult problems. • Demonstrates importance of the organization’s vision and values in making difficult decisions. • Builds understanding of and support for the organization’s decisions. • Encourages delegation of decision to the most appropriate level of the organization. • Leads by example. • Shares leadership experience with others. • Has a clear vision of the future of the corporation and its contribution to community well-being. • • Communicates the vision effectively and motivates others in the community and the corporation to effect this vision. Exercises judgment in pursuing the strategic objectives of the corporation by insisting on conforming to ethical guidelines and accepted business mores. • Shares information and clearly communicates rationale behind changes in policies and procedures. Fund Raising • Works in concert with the development staff and the Board to implement a fund raising program that meets established goals. • Obtains commitments and establishes effective relationships with major prospective donors. • Works effectively with the Foundation Director and the Foundation Board. • Provides meaningful support to major fundraising activities. Governance, Leadership and Executive Compensation www.IHStrategies.com | 800.327.9335 INTEGRATED HEALTHCARE STRATEGIES
CEO Performance Appraisal Criteria Additional Criteria, cont. Vision • Articulates a clear vision for the organization that defines its role in meeting the needs of the stakeholders and communities it serves. • Communicates this vision persuasively to stakeholders to build their understanding and support for it. Continuous Improvement • Promotes continuous improvement in operations, systems and clinical care. • Fosters a climate that embraces change and celebrates improvements. • Expects subordinates to demonstrate commitment to improving systems and processes. • Shapes planning and goal-setting in ways that set clear expectation for continuous improvement. Decision-making • Develops structures that streamline decision-making. • Fosters a climate that ensures effective decision-making at all levels of the organization. • Encourages appropriate participation in decision-making. • Encourages delegation of decisions to the lowest appropriate level. Executive Team Management • Fosters a team-oriented culture. • Attends to legitimate concerns of the team, and builds effective working relationships. • Establishes organizational structure that attracts, selects, develops, and keeps the best available leadership talent. • Ensures continuity in leadership team through succession planning. • Successfully utilizes the leadership team to assist in planning, control, and execution of corporate strategy. • Sets clear performance standards for the management team and provides appropriate feedback. Innovation & Adaptability • Analyzes and determines when changes is needed or imminent. • Fosters a climate that embraces change and celebrates improvements. • Promotes innovation throughout the organization in operations, services, technology, clinical care. • Shapes planning and goal-setting in ways that set clear expectations for continuous improvement. • Takes necessary actions on a timely basis. Organizational Environment • Establishes and maintains an organizational environment that enables and encourages all employees to work up to their potential. Governance, Leadership and Executive Compensation www.IHStrategies.com | 800.327.9335 INTEGRATED HEALTHCARE STRATEGIES
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CEO Performance Appraisal Criteria

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