PRELIMINARy PROGRAMME - Optiscan

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Operations and Technology Conference
10:30 - Mission possible! Postal revenue recovery with military precision
Mark Andrew Ryder, head of Marketing, Prime Vision, UK
The British Forces Post Office (BFPO) challenged the postal industry by proposing a parcel sorting solution for its
new global sort centre in west London. As a postal organisation BFPO has one of the highest percentages of handwritten
mail – 60%+ – and also supports different address formats including standard UK postal, military operation
code names and BFPO addresses. This presentation is a case study of the solution (ParcelMatch), including how the
system enables revenue recovery savings of £1 million per annum.
10:50 - 11:00 Q&A
11:00 - 11:20 Break
Experiences from the postal operators
11:20 - Automated postal technology and system for the future post office
Heechul Bae, senior research engineer, Electronics and Telecommunications Research Institute (ETRI), Korea
The market environment in the postal business has been rapidly changed to the competitive situation. Automated
postal systems are used to create operating cost savings due to the reduced mail volume. Moreover, it should be
a future target system for satisfying the needs of smart customers. Under the smart environment, an automated
postal system for the future post office has been designed. The conceptual system can be classified into three
parts: process design, automation technology, and automation corner and post office. In particular, automation
technologies are applied to design the proposed system for eliminating inefficiencies and inaccuracies in the future
post office.
11:40 - The Saudi Post experience of building up a measurement system
Ahmad Alanazi, general supervisor of Internal Audit, Risk Management, Followup, Control and Quality
Management, Saudi Post, Saudi Arabia
The presentation will introduce KPIs. It will then move on the explain how we identify the main measuring area
and set up the measuring point; set up the KPIs; prepare the format and the measuring time; prepare the training
materials; start the test; and automate by using exacting software.
12:00 - Increased network efficiency through advanced identification and volume measurement
systems
Martin Voss, strategic industry manager, Sick AG, Germany
While the volumes of shipments are steadily increasing in CEP industries, the object sizes, shapes and materials vary
on an ever-growing scale. Customers expect maximum flexibility from their service operator, which in turn creates
new challenges for systems and processes. With the implementation of highly efficient identification and volume
measurement systems from Sick – designed specifically to meet Hermes requirements and in conjunction with a
new sorting system – Hermes significantly improved the efficiency and transparency of its processes and delivery
network. Resulting benefits: shorter delivery times, improved track-and-trace capabilities and optimised loading
processes.
12:20 - 12:30 Q&A
12:30 - 13:45 Lunch
Innovation and exchange
13:45 - Challenges of processing parcels for mail service businesses
Gerard Fenerty Jr, president & CEO, ID Mail Systems Inc, USA
The presentation will cover the challenges that commercial mail service businesses face as mail volumes decline
and they look to enter the packet/parcel processing business. Sub-topics will include types of customers/materials,
changes needed for internal operations (space/automation/technology), customs, transportation, and any other
factors that are different from traditional mail processing.
14:05 - A simple way of increasing item handling flexibility and capacity
Bjarne Johansen, systems engineer, Crisplant - Beumer Group, Denmark
Postal and courier services must handle increasing and variable volumes, placing higher demands on their
automatic sorting systems. Commercial and economic pressures, however, dictate the need to extend the life
of systems already in place, so new technology needs to be applied to existing solutions to upgrade flexibility
and performance. Crisplant has doubled the capacity of existing sorters, while extending flexibility, with the
LS-4000flexbelt sorter, a new two-belt configuration that allows the sorter to carry two items side by side on the
same belt. This presentation uses the LS-4000flexbelt as an example of how to achieve improvements with existing
infrastructure.