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The Selection/Development Process, continued A critical step in the process is field testing the resource with patients from your 25, 33 target audience. o Testing with five patients is considered sufficient. 34 o Use the form in Appendix V to capture patients’ feedback; first tailor the form to the nature of your resource. o You can conduct a focus group, interview patients individually or have them complete the form themselves. o Some researchers believe it is best to conduct the field test in the same type of environment in which the patient will be using the resource. 33 For example, if a patient will be reading a factsheet in a noisy, busy clinic, be sure that test readers have the same distractions. o The goal of the field test is to determine if your patients can: • Understand the information, the words and the concepts. - Do readers understand the term “safe handling”? Or, do they understand a concept like “dressing check”, ask who checks and what are they looking for? The words may be easy but the concept may not be clear. • Find the information they need. - Ask your patients questions from the resource. Have them search the resource; they should be easily able to find the answers to your questions. For example, when can you lift heavy objects after your surgery? When can you drive your car? • Act on instructions. - If the resource says “If you have a fever, call your doctor.” Ask the patients what is considered a fever? Which doctor should they call? Do they have the phone numbers they need? 6
The Selection/Development Process, continued o The goal of the field test is to determine if your patients can: • Understand the graphics. - Ask the patients to describe the images and ask them if they find them helpful. Pretesting visuals with your target audience ensures 25, 33 your message is clear and culturally acceptable. • Follow the sequence of the information. - A great strategy to determine if you have sequenced the information properly is to cut up your document into sections and ask your patients to put it together like a puzzle. This reveals how they believe the information should flow. 25 7
Page 1 and 2: Guidelines for the Development of P
Page 3 and 4: Appendices I SMOG Readability Formu
Page 5 and 6: Introduction Cancer is a leading ca
Page 7 and 8: Selecting/Creating Quality Patient/
Page 9: minorities, people with low educati
Page 13 and 14: Development, Revision and Approval
Page 15 and 16: Development, Revision and Approval
Page 17 and 18: When developing or revising resourc
Page 19 and 20: Maintain average sentence length of
Page 21 and 22: Target the reading level to grade s
Page 23 and 24: Remember your readers' cultural, et
Page 25 and 26: Guidelines for the Graphic Designer
Page 27 and 28: Guidelines for the Health Professio
Page 29 and 30: Patient Education Approaches, conti
Page 31 and 32: Displaying Resources Assign one sta
Page 33 and 34: Appendix II Flesch - Kincaid Readin
Page 35 and 36: Complex Simple Complex Simple Apply
Page 37 and 38: Complex Simple Complex Simple Optio
Page 39 and 40: Technical Assessment Yes No Text fo
Page 41 and 42: 4. How easy was it to read the reso
Page 44 and 45: References 1. Capital District Heal
Page 46: pamphlet. Patient Education and Cou

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