Centre Guide - Cache

Your Guide to Being a CACHE Centre
Identifying significant risk
If a significant breakdown in the quality assurance systems at your Centre is identified you will receive extra support
to get you back on track.
If this fails, a member of our Subject Specialist Team will investigate, normally at short notice. Under these
circumstances, learner registration and/or certification rights would be suspended until any remedial actions have
been addressed. These visits are usually free unless extra on-going monitoring is required.
Identified malpractice and maladministration
Malpractice covers any deliberate activity, neglect, default or other practice that compromises the integrity of the
assessment process and/or the validity of certificates and which contravenes regulations.
CACHE is required to investigate all cases of malpractice whenever it finds evidence that results or certificates may be
invalid. This could lead to awards not being made, certificates not being issued and future entries and registrations not
being accepted.
The CACHE
Centre must:
CACHE Subject Specialist Team will:
Notify CACHE in all cases
• Investigate allegations of suspected malpractice
and maladministration
Take advice from CACHE
on the required action
• Prepare a written report of the findings and set actions
for resolution of the matter
Cooperate with the
CACHE investigation
• Send copies of the report to the Centre
Cooperate with the
CACHE investigation
• Monitor the implementation of the agreed actions
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