Business & Operations Review (Part 2) - Changi Airport Group

2
In line with CAG’s commitment towards a safer work
environment, an external consultant was engaged to
undertake a review of CAG’s Workplace Safety and Health
Management System and conduct a study of CAG’s activities
at both Changi and Seletar Airports. The independent
consultancy study will further strengthen CAG’s resolve in
being a responsible aerodrome operator and employer.
The proud safety record of Changi and Seletar Airports is a
testament to the efforts of other aviation service providers
like airlines, air traffic controllers of the Civil Aviation
Authority of Singapore and ground service providers that
provide engineering and other ground handling services in
the aerodrome. To ensure continued alignment of safety
objectives, CAG participates in and organises different fora
with its partners to keep these shared safety values strong and
active. Safety is regularly promoted through safety newsletters
and e-bulletins which are distributed to staff and partners in
the airport community.
Managing wildlife
Changi Airport has a comprehensive wildlife management
system aimed at protecting and making the aerodrome
a safer place for aircraft operations. This multi-pronged
approach incorporates various measures such as habitat
management, wildlife dispersal, population survey and trends
analysis. Regular meetings with neighbouring stakeholders
are also held to discuss developments that may affect wildlife
activities in the aerodrome region. To tap on external expertise
and experience, CAG also engages wildlife experts and
consultants from the International Civil Aviation Organisation to
validate and update Changi’s wildlife management programme
regularly. This ensures that measures are consistent with
current best practice.
Airport emergency service
The Airport Emergency Service (AES) Division is a specialised
aircraft rescue and fire-fighting outfit providing rescue and fire
protection at Changi and Seletar Airports, as well as at the
Republic of Singapore Air Force (RSAF) airbases. It is also
responsible for the oversight of fire safety matters and policies
at both civilian airports.
CAG’s AES was put to the test during the year when it
handled two emergency landings – one of an RSAF Apache
helicopter at Woodlands in September 2010, and another
involving a Qantas A380 aircraft at Changi Airport in November
2010. In the latter case, the AES rescue team successfully
facilitated the safe disembarkation of 469 passengers and
crew with no injury recorded. This outcome was made
possible by the stringent safety standards set, consistent
peace-time efforts put into ensuring emergency preparedness
and seamless coordination with other airport partners.
CHANGI AIRPORT GROUP annual report 2010/11 59