Business & Operations Review (Part 2) - Changi Airport Group

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New tropical-themed outdoor deck at Terminal 1 West
PLANNING FOR GROWTH 1. New centralised Departure Immigration area at Terminal 1 2. Rainforest silhouette feature walls decorate Terminal 1 3. Widened thoroughfare and refurbished ceilings at Terminal 1 TERMINALS TRANSFORMING TOWARDS A GREENER AIRPORT ENVIRoNMENT. 04 1 passengers. More than half of the gate holdrooms have been enlarged to provide a higher level of comfort for waiting passengers. Upon completion of the upgrading works, the tropical city-themed Terminal 1 will see improved passenger flow and an enhanced passenger experience, bringing the Changi Experience to new heights. Towards a greener airport environment Over the past year, CAG took on several key improvement projects, such as the installation of a new transfer baggage screening system, replacement of aerobridges that had reached the end of their operational lifespan, and upgrading of Changi Airport’s power supply intake substation. Making Changi Airport a greener place is always high on the agenda in the course of carrying out these activities. Particularly noteworthy is CAG’s innovation in the recycling of a higher percentage of concrete aggregates than current industry norms for the rehabilitation of Changi Airport’s concrete aircraft parking stand pavements. In collaboration with local research and development partners, CAG succeeded in raising the proportion of recycled concrete aggregates to 30%, 10% more than the Building and Construction Authority’s (BCA) recommendation of 20%, without compromising pavement strength and durability. This on-going initiative of using recycled pavement materials was also extended to the resurfacing of roadways and taxiways. These rejuvenated pavements enhance safety to airfield users at Changi Airport while keeping to CAG’s thrust of building a more environmentally-friendly airport. During the year, CAG also achieved Green Mark Gold certification by BCA for its green efforts at Terminal 2. The BCA Green Mark is a green building rating system to evaluate a building on its environmental impact and performance. The certification examines a building’s energy and water efficiency, environmental protection efforts, 64
Page 1: Business & OPERATIONs REVIEW
Page 4 and 5: Cities connected to Changi Airport
Page 6 and 7: BY MONTH Passenger Movements No. of
Page 8: 3 05 themed gardens ranging from tr
Page 11 and 12: DELIVERING AN AWARD-WINNING EXPERIE
Page 13 and 14: ENHANCING COMMERCIAL PERFORMANCE Ch
Page 15 and 16: ENHANCING COMMERCIAL PERFORMANCE Mo
Page 17 and 18: ENHANCING COMMERCIAL PERFORMANCE 1.
Page 19 and 20: ENHANCING COMMERCIAL PERFORMANCE 1
Page 21 and 22: GROWING THE AIR HUB Singapore Chang
Page 23 and 24: GROWING THE AIR HUB 1. CAG and Hong
Page 25 and 26: ENSURING SAFETY & SECURITY 1. Auxil
Page 27 and 28: 1 2 60
Page 29: PLANNING FOR Growth With the goal o
Page 33 and 34: PLANNING FOR GROWTH Upgraded baggag
Page 35 and 36: EXPORTING THE CHANGI BRAND 1. Termi
Page 37 and 38: DEVELOPING PEOPLE Changes carried o
Page 39 and 40: CONNECTING LIVES 1. Exhibition pane
Page 41 and 42: April 2010 May 2010 May 2010 June 2
Page 43: 76 IN Appreciation

Business & Operations Review (Part 2) - Changi Airport Group

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