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Mark Sindall, NHS Dumfries and Galloway [PDF - 227Kb] - 18 Weeks

Mark Sindall, NHS Dumfries and Galloway [PDF - 227Kb] - 18 Weeks

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Delivering <strong>18</strong> <strong>Weeks</strong> Referral to<br />

Treatment St<strong>and</strong>ard<br />

- DGRI Neurology Improvements<br />

<strong>Mark</strong> <strong>Sindall</strong><br />

<strong>18</strong> Week Project Officer


<strong>Dumfries</strong> & <strong>Galloway</strong><br />

• Mainly rural with<br />

population clusters<br />

around small towns<br />

• 110 miles from East to<br />

west<br />

• 40 miles North to South<br />

• Population: 148,500<br />

• District General Hospital<br />

in <strong>Dumfries</strong><br />

• 35 GP practices


Neurology Service<br />

• Acute service based in <strong>Dumfries</strong><br />

• 1 Consultant Neurologist<br />

• 1 Consultant Elderly Medicine (Movement<br />

disorders/PD)<br />

• 1 Specialist nurse for MS (Inc Community Nurse -<br />

Physical Disabilities)<br />

• 1 Specialist nurse for PD<br />

• Link with West of Scotl<strong>and</strong> specialist nurse for MND<br />

• GP services


Referral Mgt – SCI Gateway<br />

• RMS roll out – online e -triage<br />

• Removal ‘soon’ category<br />

• Created clinical category menu – capacity<br />

planning<br />

• Patient focussed booking– 360 “agent calls”<br />

• SCI protocol – 1 st seizures


Telephone Advice<br />

• GP request for telephone advice<br />

• Pilot – SCI template (advice only)/direct<br />

access consultant<br />

• Agreed advice line formalised via secretary.<br />

• Audit - Nov – Mar 2010 (24 patients)<br />

‣14 advice only – 10 referred for an appt<br />

• Awaiting upgrade for SCI referral advice


Clinical Outcomes<br />

• Targeted all specialities Jan 2010<br />

• Small group met with clinicians/admin staff<br />

• Agreed clinical outcome sheet<br />

• Launched with neurology Feb 2010<br />

• To date <strong>18</strong> week RTT clinical outcomes 95%<br />

• To date neurology RTT outcomes 87%<br />

• Consultant RTT outcomes 99%<br />

• Ongoing work to underst<strong>and</strong> missing<br />

outcomes


Pathways<br />

• Multiple Sclerosis<br />

‣ Protocol/pathway development to support mgt<br />

relapse MS<br />

‣Appointment physical disabilities nurse, support<br />

MS nurse, AL cover, telephone advice, tysabri,<br />

domiciliary visits<br />

‣ Consideration for IV’s to be undertaken by OP<br />

staff e.g. tysabri, steroids & IG’s


Pathways<br />

• Parkinson Disease<br />

‣ PD nurse return clinics (Neurology & Elderly Medicine)<br />

‣ PD Pathway development links with LTC<br />

‣ MDT pilot Annan<br />

• Epilepsy<br />

‣ Links with Learning Disability to identify opportunities for<br />

business case to support nurse specialist<br />

‣ SCI protocol<br />

‣ Review of EEG pathway – referral pathway


Pathway<br />

• Headaches<br />

‣ Scoping interest for GPwSI<br />

‣ Primary care educational update<br />

‣ NOSTRUM newsletter<br />

‣ Adopt CCI & SCI protocol

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