NOTICE

For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0 Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt
attention. However, if you wish to write Pontiac, write
to:
United States
Pontiac Division
Customer Assistance Center
One Pontiac Plaza
Pontiac, MI 48340-2952
Canada
General Motors of Canada Limited
Customer Assistance Centre 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and GM
Overseas offices.
When contacting Pontiac, please remember that your
concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Pontiac has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its Customer
Assistance Center. Any hearing or speech impaired
customer who has access to a TDD or a conventional
teletypewriter (TTY) can communicate with Pontiac by
dialing: 1 -800-TDD-PONT. (TDD users in Canada can
dial 1-800-263-3830.)
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