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PA - Banco Security

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03 letter from the chairman<br />

11<br />

PÁGE<br />

In the insurance area, Vida <strong>Security</strong> produced earnings of Ch$ 13,554 million, 28% more than in the previous year.<br />

The good result reflected the favorable performance of its financial investments, maintaining claim rates within that<br />

expected. Corredora de Seguros <strong>Security</strong>, while receiving a significant increase in the demand for claim settlements<br />

following the earthquake, showed excellent relations with the insurance companies required to pay and their<br />

operative solidity, by settling all requirements to date.<br />

It is important to mention that for the tenth consecutive year, the Great Place to Work Institute distinguished Grupo<br />

<strong>Security</strong> as among the best companies to work for in Chile. This prize reaffirms the Group’s commitment to reconcile<br />

work and the family.<br />

While we look at 2011 prudently, we nevertheless view it with optimism thanks to the positive performance of<br />

the economic activity indicators that have emerged in Chile. The Group has therefore made great changes in the<br />

structure of some of our companies, in order to enter new markets and offer new products to customers more<br />

efficiently and attractively. Grupo <strong>Security</strong> will continue to be recognized as a conglomerate of excellence that is<br />

consolidated year by year in the national industry, projecting itself as an important player in the financial market.<br />

I should like once again to thank our shareholders for their trust in us and who believe in the projects we have<br />

undertaken. Since the first day, our vision has been to position ourselves as a group of companies gathered under<br />

the same objective: to provide value for what customers love most. This permits us to say that we are a Group with<br />

a solid brand, which has gained prestige and growth as a result of the joint efforts of all members of the organization.<br />

We expect the year 2011 to be very good for Grupo <strong>Security</strong>. We are confident we will achieve all the objectives we<br />

have set ourselves, as we have the necessary human team for meeting our targets.<br />

Francisco Silva S.<br />

Chairman<br />

Grupo <strong>Security</strong>

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