2012 Annual Report - Spirax-Sarco Engineering plc

Business model
Our purpose
To assist our customers to achieve
environmentally friendly solutions for energy
savings, process efficiency, product quality
and improvements in plant health, safety
and regulatory compliance.
Our execution
Our business model is anchored by deep
customer insight and strategy is delivered
through innovation, market leadership,
engineering, regional manufacturing
and customer support.
Our vision
To deliver consistent, profitable and
sustainable growth and shareholder value.
To be the customers’ first choice provider
of solutions for the effective use of steam
and industrial fluids worldwide, as well as
the global leader in the development and
manufacture of peristaltic and niche pumps.
To act ethically at all times and embody
our core values of respect, accountability,
passion, integrity and delivery.
Business foundation
Strategic execution
Engineer
Robust market position through
innovative solutions and products
that improve plant efficiency,
product quality and save energy
Market
Strong global
brand with the most
complete worldwide
coverage of emerging
markets
Customer insight
Understand
Deep knowledge of
customer processes,
applications and issues
for efficient plant
operations
Support
Long-term value
through skilled local
expertise and training
to build customer
confidence
Supply
Efficient manufacturing
located regionally
for quick delivery
of products and
solutions
14 Spirax Sarco Engineering PLC Annual Report and Accounts 2012