Member Booklet - UKZN Retirement Fund - University of KwaZulu ...

It is your responsibility to adjust your stop order amount when your extended family member
reaches age 65 or age 75, and if you fail to do so it could invalidate the cover.
Since this is voluntary cover, in the six months following your first premium, claims will
only be paid if the death of your family member is due to an accident. Thereafter, claims will
be paid for all causes of death, unless the death occurs within twelve months of your enrolling the
family member and is due to
- Involvement in criminal activities,
- Suicide,
- Self-inflicted injury, or,
- Deliberate exposure to exceptional danger, except in an attempt by the deceased to
save a human life.
To arrange Extended Family Cover for a family member you must complete a Funeral Nomination
http://retirementfund.ukzn.ac.za, with copies of IDs
attached, and a Payroll Stop Order form and send them both to the Fund Office.
On the form you must provide both your full family details, and full details of the additional family
member/s you wish to cover. Cover will only commence once the insurer has received your first
monthly payment, so you should check on your payslip that the stop order has been implemented
and follow up with the Payroll Division if it has not.
You may make changes to the persons on cover if you wish, but if you stop paying the premium
for an Extended Family Member, they may not later be readmitted for cover.
Extended Funeral Cover Claims
http://retirementfund.ukzn.ac.za. In the event of the death of someone covered under the
Extended Family Cover policy, you must complete a Funeral Claim form, and attach all the
required documents specified on the form. Claims must be sent to Shamilla Smith of Alexander
Forbes on 031 573 8269 or email smiths1@aforbes.co.za.
Claims must be lodged within six months of the date of a death, and they will be paid within 72
hours of a valid claim form, with all the necessary supporting documents, being provided to
Alexander Forbes.
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